Call recording is one step closer in Windows 10 Mobile build 10149

Another highly requested feature looks like it could be coming to Windows 10 Mobile: Call Recording. For a long time, users have wanted the ability to record both conversations of a call but due to some hardware and software constraints it was not possible on Windows Phone 8.1.

In the last build of Windows 10 Mobile 10149, it was noticed that in the File Explorer app there is a new, default folder called Recorded Calls. The folder is found on the main device and listed along with Documents, Downloads, Music, Pictures, Ringtones, and Videos.

That seems to be quite definitive. Even more, there is a universal Voice Recorder app that has permission to use the 'Recorded Calls' folder. That link strongly implies that native call recording is a locked feature.

Either way, this looks to be another notch in the belt for Windows 10 and Windows 10 Mobile. Would you ever use such a feature? Let us know.

Thanks, Damien N., for the tip!

Daniel Rubino
Editor-in-chief

Daniel Rubino is the Editor-in-chief of Windows Central, head reviewer, podcast co-host, and analyst. He has been here covering Microsoft since 2007 when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, Microsoft Surface, laptops, next-gen computing, and for some reason, watches. Before all this tech stuff, he worked on a Ph.D. in linguistics and ran the projectors at movie theaters, which has done absolutely nothing for his career.

165 Comments
  • Great!
  • This post made me to trade off my Lumia 510 which I used for voice calls... As it had voice recording.... Will buy Lumia 435 for secondary use like voice calling . And Handle Lumia 1320 for year more as a phablet to carry out texting , social & media consumption
  • I just love my 1320. fallen for its size for Social Networking and texting and all :D
  • Are you kidding! Even I had L510 and now L1320!!
  • Co-incidence....!!! But I have two devices with me
  • I am eagerly waiting for this feature, though I wait for final build.
  • Cool
  • Android and ios users... We windows users r gona pity u after 1st September... Just wait n watch .. We r going high n high ... Far from u ..
  • Haha so true!!!
  • Dear Android and iOS users , we have couple of third party YouTube apps which will work better than your YouTube...... And our O.S is as complete as yours Any excuses...?
  • +630
  • Far from you? Please. Many of the recent feature announcements, design changes and what not make Windows Phone closer to what Android and iOS have been doing rather than make it go farther away. Also given that Astoria and Islandwood are coming soon, the design language in many of your future apps will still be governed by Google and Apple, among other things. http://arstechnica.com/information-technology/2015/05/android-and-ios-ap... http://m.pocketnow.com/2015/06/17/windows-10-mobile-adds-reachability-ha...
    (I don't think it's because of incompetent UI designers but because iOS apps are coming soon) https://youtu.be/R8uNrzZYF8g
  • Haha
  • ^^^^^Troll alert! This guy salmanahmed has been banned from the forums too. Just ignore.
  • WTF? Could you stop with that? YOU HAVE BEEN BANNED TOO.
  • iOS and Android have native call recording capabilities? I've got an iPhone and one of the 7 phones on Lollipop and I don't see it anywhere.
  • Call recording is a nice feature and when someone shared this article on reddit, I appreciated it.  My complain was against the comment 9sag9 where he claimed Windows Phone was going farther and farther away from Android and iOS, which isn't true. From a design perspective and also from a functiona perspective Windows Phone is becoming much similar to Android. You saw the recent announcements about how Windows Phone added reachability, private notifications, or better quick toggles? Much of that was already being done on either Android or iOS.  I'm not against copying, I actually love how one operating system can take an idea from another and improve on stuff. But just because Windows Phone 10 adds a few features that Android and iOS don't have, alongside adding a ton of features that the other operating systems do have doesn't make it go "far" from the other two. 
  • I agree with u. All OS have now copied each other in functionality. Windows copies notification centre from android. Oops sorry notification centre was there in in belle too b4. So all end up copying each other bcoz they really think that's the best to ahve for their operating system. All are smartphones and all perform do the same reason for a user. We should select what's suits the best for us within our price budget. Should select who can give us better service and satisfaction. I was a happy blackberry user b4. But suddenly ppl left using bbm to other ecoystem that's y I made a change to windows phone bcoz it had the things what I need. Great keyboard, great metro design, snd customer satisfaction. The problem which we face now is to get developers develop apps for our platform. Any ecosystem can be huge if they have a great developer support. Now its our time to choose what we need, stick to it and then also try and appreciate other operating systems like windows and Linux both as their equally provide what I user wants and wishes too.
  • Belle to the best of my knowledge launched in 2011, Android has had a notification centre since 2008. The rest of what you've said I can probably agree with.
  • Its all about the things which makes daily life easier.... Its not about copying android or so.... If you have so much problem with this. Com on show us what you've got.... Tell us what alternative you have in your mind for a notification centre.... Also mail it to Microsoft.... I think they appreciate new ideas.....
  • I wholeheartedly agree with doing things that make your daily life easier.  However if you think this isn't about copying rival operating systems, you are wrong. Every single good company probably has a stash of their competitiors phones and  they'll be looking through it to see what features they could add in their own operating system.  It IS about copying Android or iOS or Symbian and any other operating system, and every OS does this. Why can't anyone admit this?  Whenever an operating system even becomes remotely similar to Windows Phone your journalists or community tends to go crazy, such as when Material Design came out it was crucially different than whatever Metro Design was tryring to do, but did that stop Daniel Rubino from writing an article about how Android "borrowed" inspiration from Windows? Also Daniel is at least willing to admit when Windows Phone copies a feature, most of the WPCentral community tries to find excuses about it like saying "IT WAS ON SYMBIAN", "ANDROID COPIES US A LOT", "IPHONE SUCKS."  I've found that the Microsoft and Apple communities are often far more toxic than Android ones. The basic thing here being that the original comment said that Windows Phone was going "farther" from Android and iOS, this isn't true, it's only coming closer.
  • Have it on my note 4 with lollipop. Maybe a oem thing but its there
  • even if they do have it already, I'm sure its to difficult to find by you average and even tedious for a techie on those operating systems. windows phone is so easy to use and find things. i call it technical simplicity at its best.
  • Heher nice one @9sag9
  • .
  • You all sound like immature fanboys. Making Windows fans look bad.
  • yupp
  • Like that speech
  • Yes!
  • oh Daniel, I see what you're doing! xD
  • This would really help when dealing with shitty customer service reps.
  • Exactly, I always prefer to deal over email, as with email I have easy to get and clear evidence of conversation if I need it, but with call recording it would be doable with phone support as well.  
  • Yep. I'd record calls to Comcast
  • OMG, this!!!! What a bunch of douche bags! Posted via.........deez nutz!!!!!!
  • Yes, finish the spam call. We got you on file now.
  • We will have everything built-in. Almost no need for third party apps. Windows 10 looking like the most complete OS.
  • Is there a any legal issues about this???
  • Only in some countries, but if you tell the other party you are recording the call you should be fine anywhere.
  • Depends where you are and to where you are calling. Rather, the legal issue is upon the user to care about and disclose the call is being recorded, if so required by the applicable law. Would not be surprised if MS would allow carriers to block this feature in some cases. Posted via the Windows Central App for Android
  • Yeah, I can see it now. Carriers will block the feature if you call the carrier's customer service. LOL
  • In Maryland where I am from you have to inform the other person that the call is being recorded.
  • In Germany the recorded person has to be informed and has to agree being recorded
  • In the U.K., u have to tell the other person and get there permission. Also I believe it will probably bleep every 30 seconds to inform people it is being recorded, as other os's do, this will stop people recording people against there will. Also if you use said recording without their permission then it will not be admissible in court or most other places. People do your research first.
  • in india you can do whatever youu want to do 
  • Zero problems with surreptitious recordings in Canada as long as the person recording is part of the conversation.
  • How does this work with the law? Is there any funny business when it comes to recording phone calls? I'd assume since at least half the parties are aware then it is ok.
  • Depends on state.
  • Out of 52 States only 4 I believe that you can record calls without letting the other party know. And one of them is Rhode island where my no is from. So I guess I'm in the clear. I use my galaxy too auto record any calls anyway. This would be sweet on Windows phone which well it had back in the Windows mobile days. Posted via the Windows Central App for Android
  • What about hardware limitations
  • When somebody calls me that I don't know and states that they are calling from a recorded line, that makes me want to record, as well. A few other circumstances like speaking with carrier representatives, too.
  • Superb work guys.... But pls provide background downloading for apps..
  • Excellent! A must-have feature (in case of evidence/emergency).
  • I will upgrade to next Lumia if Microsoft continues to make it
  • "For training purposes, this call maybe monitored or recorded…" Finally a comeback built-in on my phone.
  • I would definitely use this. Actually, I hope it is always recording and at the end of the call there is a prompt to save that last conversation. Frequently, you don't realize the importance of having a recording until a call is over. Kinda like a how a tv buffers live tv. Sometimes you get a telemarketing call or a scam and wish I'd recorded it to have an iron clad case for an FCC or FTC report.
  • It's a good idea!
  • Anyone have tested that whether the default voice recorder app in windows 10 tp work in background or not.??
  • That would be useful. Will try and give feedback if it doesn't.
  • Thanks, and another major thing i want is a native received folder in phone or sd....which will save or (supported or unsupported) files received over Bluetooth or by any other way......thanks in advance if you can convey this too.
  • Same here. Waiting since from one year
  • The default Voice recorder app stops recording as soon as you hit the home button and give a notification that the recording has been paused even if you make a voice call it will not record it.
    I've tried a work around too that I've made the call and then went to the recorder and started recording but it didn't record the call not even my voice. It recorded my voice as soon as I ended the call.
    I hope it will be available in the next Build.
  • Dan, could you please check whether the Voice Recorder app supports Background Voice recording in this build?
  • No it does not. Read my comment above.
  • This should have been supported long time ago, I remember having this feature a decade ago on my Erikson dumb phone.
  • But, as I said it before and I'll say it again "Better late, than never" :)
  • It's good to see Windows developing. I'm looking forward for Windows 10 moblie release with new hardware. But, still all I see is Windows filing up the gaps between other platforms. I didn't see something that is distinctive and unique to our platform YET. They are making sure that Winodws phone users are having the same experience as other OS users and I hope they are working on many other great things that put Windows mobile on 10.  Because I really hate my friends picking on me for choosing Windows. I'm destined that i can get back at them someday. And that day is coming soon. :D
  • I feel you , but these are some basic functionalities requested by us only. It makes sense to first bring Windows to same level  as other OSs then take a jump from there. I wouldnt like if my phone had iris scanner but couldnt have the ability to toggle wifi or some settings from action center, and trust me your friends would definitely not forgive you for this one :) BTW even i am the only Windows phone user among my friends and colleagues.
  • Yes
  • This feature is a must have for me
  • Yes, yes I would.....
  • Wi-Fi direct??
  • May be it's also coming, If we believe on some APIs talked about in Build Conference.
  • Already there in WP 8.1, use easy transfer.
  • It does not work the same way as that on Android or iOS. We have to turn on data connection to get a hotspot.
  • I dnt see this in my l720?
  • Yes, 100% I would use this feature, its been needed on cell phones for a long time and I am surprised its taken so long, especially for smart phones.
  • This has been available on Android/iOS for years now and other platforms before them. It is just Windows Phone that is behind. Posted via the Windows Central App for Android
  • Well I suppose better late than never lol
  • This is awesome. I forgot I used this feature a lot wayyyy back in the Windows Mobile days. Great it finally arrives for WP!
  • I really look forward to that :-)
  • Now only a native app locker required.
  • Yes. useless apps corner it takes time to lunch
  • Not there in my 1520.
  • Finally I'm happy
  • I seem to remember a call recorder that had an audible repeating beep every 15 seconds or so, to legally make sure that everyone on the call, knew it was being recorded.
  • I will never use this feature. What about privacy? In my country it is forbidden anyway unless the recorded person agrees to being recorded.
  • As a pro I cannot afford not to record calls. It's absolutely legal in Poland and I missed a lot. So for me that will make the system complete and I'm so proud of MSFT to finally listen to over 7k requests for that.. Great job and hope it'll find its place in RTM.
  • If they don't want to make this feature implemented built in inside the OS. They can just open the API and allow it with other 3rd party apps. This way Microsoft itself will not get any trouble with law or such thing in their country. :) 
  • Or they could just disable it for that states it is illegal in
  • Or they could just leave it alone, because they aren't responsible for what you do with your phone. They don't disable your phone when you're driving, in the states it's illegal in, do they? A warning pop-up ("check local laws before...") would be above and beyond what they need to do.
  • Agreed!!! Microsoft shouldn't have to go through and code in states laws. It's your responsibility to know whether you should use it or not. Posted via.........deez nutz!!!!!!
  • They should add a way to access the "others" folder through the file manager
  • Awesomeness.
  • Not showing on my Lumia 1020 with 10149 build
  • Cue the privacy concern nuts
  • Have you read all the actual comments exploring the real issues above? Who really is a nut?
  • CALL RECORDER IS VERY NECESSARY APPLICATION. IF THERE IS AUTO CALL RECORDER WILL BE WONDERFUL
  • Great.... this is going to be awesome. Last true both way call recording was only supported by Symbian... My old Nokia 6600 could do it. For security reasons there use to be a beep at regular intervals when you recorded calls. Not only recording calls.... You could also play music on your music app while on a call and let the other person hear it. Like say while wishing someone on his/ her birthday you could call and play the birthday song on your mobile and the he/ she could hear it....and you could talk at the same time. I hope this feature also comes to Windows10. Basically while calling other apps like music could also multitask and use the earphone / mic simultaneously.
  • I loved Symbian. It did a lot if things others didn't think of at the time.
  • It did a lot of things others still don't think of at this time....
  • Please Just make a uservoice feedback for it and spread it everywhere so that it reaches Microsoft. Even i used this feature on my N73.
  • Definitely will use this
  • great i would use when i talk with operators and more
  • Good for recording those umm dirty phone calls.
  • #1 use case.
  • Hell yeah
  • This can make it easier for NSA to snoop in!
  • Yes!!!
  • "This call may be recorded for quality and training purposes" yes i am going to use this because my wife keeps claiming i never said something when i know i did :)   AND when i call customer service and they want to give the runaround.  Especially when they say one thing but do the opposite, then say i never said that.  I gotcha now!
  • Absolutely going to use this on the wife, LOL, because in her eyes I am always wrong. Posted via.........deez nutz!!!!!!
  • I LOVE WINDOWS MOIBLE MORE THAN EVER BEFORE AFTER READING THIS...  Can't wait... this just locked me in with Windows Mobile whatever shortcomings it may have in the apps department! Microsoft! It's only a matter of time before you guys start eating at iOS and Android's pie shares!  Just keep up the great work and please, just deeper integration for the apps and syncing capabilites :D And let the new smartphones have a camera res higher than 20 MP!! Stay ahead of the rest of the pack!
  • Lawyer field day
  • A natural companion app to voice recording would be screen recording. Would be nice to be able to record screen activity on Lumia devices for demonstrations and tutorials to share with others.
  • Yup
  • Have you guys talked about that "Supported processors: x86, x64, ARM" line? Does that confirm WP will support intel CPUs?
  • Would be nice if this feature could integrate with CRM. So you could save the voice record and attach it to a customer account.
  • https://en.m.wikipedia.org/wiki/Telephone_recording_laws
  • In many countries, surreptitious recordings are legal where one is a party too the conversation and admissible in most cases of criminal acts because preventing the evidence would bring the administration of justice into disrepute.
  • This will be one of my most used apps.
  • Same as Ohio I believe.
  • Thank Microsoft! It's ultimately coming.....
  • Epic.
  • Is this for certain models only? I don't see it on my 1020.
  • this is so necessary
  • How much will I end up using this feature? I'm not sure, it will probably depend on how automatic it is. I often don't know until afterwards whether I want a recording of the call, and I don't have time to go open an app every time I answer a call, so unless it asks me when I answer the call or records every call so I can decide later, I don't know if I'll use it or not.
  • I think this could also be the recorded Skype calls folder, if in fact Skype is closely integrated. I can see some legal/carrier issues with recorded cell calls in the OS. Posted via the Windows Central App for Android
  • I would want for Cortana to tell the person on the other end when they are being recorded for privacy reasons
  • Good idea.
  • I can get down with that. Especially having Cortana do it would be a great touch. Funny side note...I just tried to add Cortana to my Google keyboard dictionary and it takes it, but still says it is spelled wrong and doesn't bring it up when I'm typing it in. Hmmmm. Posted via.........deez nutz!!!!!!
  • I need that feature
  • In some states if you don't tell people your call is being recorded it is against the Law. As long as you follow the rules it okay for business purposes.
  • Bhai 8.1 me nahi aayega kya call record ing or jab Tak windows 10 ayegi tab humara mobile ka haal behal ho jayega...
  • All the time, I had it running on my n97 until I switch to WP, it was great to listen again if I couldn't understand what someone just told me, or just to hear my gf's voice again, I hope it works for Skype too, now I barely make a call each month
  • Windows 10 released date kabhe
  • its an inbuilt app or one have to install it manually ??
  • Oh finally.... IMO call recording should have been from WP7 already and not 3-4 years after... Android had it for "decades" already...
    To late... Getting tired of waiting for functions, not to mention the app gap, and will soon switch to Android.
  • I believe It stopped in 8 and is back for 10,
  • voice call recording always needed. hopefully something from beta will keep for release version. i believe thee many more user interface that microsoft able to improve. tick tock tick tock... be fast or another failure waiting.
  • "It was noticed that". Passive voice much? :p
  • Hopefully Microsoft will complete all the STANDARD features requested from current mobile market all in Windows 10 upgrade, that should the very least of their engineers should consider.
  • Auto record with cloud backup would be awesome please!!
  • I want to purchase apps on store but I got an error while enter my information...how can I do
  • What hardware constraints?
  • 1520
  • I use a debit card
  • Some hardware and software limitations? I think it was only a software limitation -_-
  • Thats good.. One more advantage of windows phone..
  • Waiting this feature for a very long time. Good to hear about this.
  • Voice or cal recording must be built