Marvel Heroes Omega, the free-to-play action RPG set in the Marvel comics universe, has abruptly shut down. Though the game was already scheduled to shut down on December 31 due to the end of the partnership between developer Gazillion Entertainment and Marvel owner Disney, Gazillion Entertainment announced it is shutting down, resulting in the early shutdown of the game as well.
In a statment posted to Twitter, Gazillion Entertainment said:
The game is no longer available for download and can no longer be played. The official Marvel Heroes Omega website has been shuttered as well.
As the game was a free-to-play title with in-game purchases, anything you purchased is gone now as well. Fortunately, it seems as though there may be some hope for anyone who spent money in the game. While Microsoft hasn't yet stated anything officially, a lengthy thread on the Xbox One Reddit claims Microsoft is issuing refunds for content purchased in Marvel Heroes Omega, but the process isn't automatic. Instead, players will have to reach out to Microsoft support directly with specific order numbers, which can be found in your account transaction history.
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