If you head to the Microsoft Answers forum for any expecting official technical support for an older Microsoft product, you'll soon be out of luck. The company announced today that it will no longer be providing technical support from Microsoft agents for a slew of products, including older versions of Windows and Office, along with Microsoft Band, Zune, and older Surface PCs (via MSPU).
Here's a look at all of the products that will be "discontinued across different forums in the community" as of July, 2018:
- Windows 7, 8.1, 8.1 RT
- Microsoft Security Essentials
- Internet Explorer 10
- Office 2010, 2013
- Surface Pro, Surface Pro 2, Surface RT, Surface 2
- Microsoft Band – this topic will be locked. Users are invited to participate in Microsoft Band 2 topic.
- Mobile devices forum – Microsoft support will continue in "Other Windows mobile devices" topic
- Zune – this topic will be locked, but will remain available for browsing
According to Microsoft, the move is being made to "shift" its support scope. Staff will still moderate the forums, and community members are asked to continue to participate in topics that remain open. However, Microsoft says there will no longer be "proactive reviews, monitoring, answering or answer marking of questions."
We may earn a commission for purchases using our links. Learn more.

Best Xbox One Wireless Headset: For when you want audio without the cables
Fancy ditching the wires in your Xbox headset set up? These are the best wireless Xbox headsets we've tested (and that are currently available)!

New Microsoft Edge hits Xbox consoles with latest Insider update
Microsoft has debuted its first iteration of the new Microsoft Edge browser on Xbox consoles, pushing a new web experience to testers.

Xbox Chaturdays Live: Leaked Elden Ring trailer and more with SnowBikeMike
Catch Xbox Chaturdays live this Saturday! We'll be joined by the 'Master of Hype' SnowBikeMike to discuss the leaked Elden Ring trailer, the latest developments regarding Xbox and Bethesda, and much more!

Solid alternatives to the Surface Pen and Surface Slim Pen
The Surface Pen and Surface Slim Pen are great styli for the hardware that support them, but what if you didn't take to Microsoft's official pens and want an alternative? We rounded up some options to get you started.