Microsoft has seen a 400% spike in monthly Teams usage since March 2020

Microsoft Logo at Ignite
Microsoft Logo at Ignite (Image credit: Windows Central)

What you need to know

  • Two Microsoft CVPs spoke at the Bloomberg Work Shifting 2.0 Summit.
  • They discussed many aspects of Microsoft's focus on digitizing the workforce, transforming its spaces for hybrid work, and similar topics.
  • During the discussion, it was mentioned that Microsoft has seen a dramatic increase in Teams users since 2020.

Jared Spataro and Emma Williams, two corporate vice presidents at Microsoft, spoke at the Bloomberg Work Shifting 2.0 Summit to discuss facets of the modern work landscape. During their session, Spataro shared a bit of insight into Microsoft's thought processes on the matter. He talked about his company's mindset when it comes to designing spaces for people who aren't physically there, which he boiled down to a "good, better, best" approach.

When discussing minimal changes that can be made to better accommodate hybrid workers, Spataro said "you can start with some great, y'know, fantastic software, cloud-based software. Pair that up with some really good hardware, and without changing anything else in the room, you're already on your way." That's what he defined as a "good" approach. He then moved on to what constitutes a "better" approach for hybrid conferences, wherein a room's furniture is arranged so that digital participants can see everyone with ease. And the "best" approach from Microsoft's perspective, as told by Spataro, was to design rooms from the ground up with hybrid communication in mind, though he acknowledged that not every room in an organization would need to go this far.

Williams, meanwhile, discussed the digitization of modern workforces. "We saw 400% increase in Teams monthly usage since March 2020," she said. She also noted that a third of frontline workers Microsoft surveyed said they "still don't have the tech" to effectively do their jobs. That's why Microsoft Teams has been putting an emphasis on services and utilities that can benefit frontline workers.

You can see the full talk over at Bloomberg, or read up on other work-from-home-related insights Microsoft has shared over the past year.

Robert Carnevale

Robert Carnevale is the News Editor for Windows Central. He's a big fan of Kinect (it lives on in his heart), Sonic the Hedgehog, and the legendary intersection of those two titans, Sonic Free Riders. He is the author of Cold War 2395. Have a useful tip? Send it to