OneDrive's AI face scanning feature suggests it can only be disabled 3 times a year — but that doesn't seem right

OneDrive logo is displayed on a smartphone screen.
OneDrive's AI-powered face scanning feature can be toggled on or off, but how many times? (Image credit: Getty Images | NurPhoto)

Microsoft has slowly been rolling out a new feature for OneDrive that lets the app scan photos and recognize common faces using AI for almost two years, but this week it was discovered that the feature itself might only be disable-able by the user up to three times a year.

First spotted by Slashdot (via PCGamer), the option to enable or disable the AI face scanning feature comes with a caveat that says "You can only turn off this setting 3 times a year." It's unclear why toggling the setting would be limited to a set amount, and Microsoft refused to give an explanation when asked by Slashdot.

However, it seems that the caveat is might just be old. On the OneDrive website, I am able to enable or disable the AI face scanning feature at will, and there's no warning that says I can only do this three times a year.

Turn off photo face recognition

You can toggle this setting on and off at will using the OneDrive website. (Image credit: Windows Central)

On the Microsoft Support website, the company describes the feature as "collecting, using, and storing facial scans and biometric information from your photos through the OneDrive app for facial grouping technologies ... When you turn off this feature in your OneDrive settings, all facial grouping data will be permanently removed within 30 days."

Microsoft is also quick to highlight that the feature is never used to train AI models, and the data collected is only ever used to help improve the feature for the individual user that has enabled it. Face data is never shared outside of your account. "Microsoft does not use any of your facial scans and biometric information to train or improve the AI model overall. Any data you provide is only used to help triage and improve the results of your account, no one else's."

AI face recognition in OneDrive is a feature that has been rolling out for quite some time, and it appears to be enabled by default when it does eventually reach you. It's still in limited preview, so not all users will see it just yet, but it is concerning that the support webpage for the feature seems to imply that the feature can only be enabled or disabled three times a year, even if that's not the case.

Ideally, you should only need to disable it once if you're someone who really doesn't want the feature, so the limit of three times a year wouldn't be a problem for most. Luckily, it seems you can turn it on or off at will using the OneDrive website, at least for now.

Zac Bowden
Senior Editor

Zac Bowden is a Senior Editor at Windows Central and has been with the site since 2016. Bringing you exclusive coverage into the world of Windows, Surface, and hardware. He's also an avid collector of rare Microsoft prototype devices! Keep in touch on Twitter and Threads

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