Microsoft's Cortana no longer integrates with Amazon's Alexa

Cortana and Alexa
Cortana and Alexa (Image credit: Source: Windows Central)

What you need to know

  • Microsoft quietly ended the Cortana integration with Alexa in September 2021.
  • Amazon and Microsoft announced the integration of Cortana and Alexa in 2017.
  • Microsoft has shifted Cortana to be a productivity-focused assistant that works within Microsoft 365.

"As of Sept. 18, we decided to end the Cortana on Alexa experience as it previously existed and shift our Cortana resources to focus on productivity within Microsoft 365," said a Microsoft spokesperson to PCMag.

The integration between Cortana and Alexa required several steps to work. Essentially, you would call upon one assistant to summon the other. This proved redundant in many cases as the two assistants could perform similar tasks. Since the announcement of the integration, the focus of Cortana has changed.

Microsoft repositioned Cortana as a productivity-focused digital assistant that works within Microsoft 365 apps, such as Teams and Outlook. Cortana gradually lost consumer functionality during the shift, including skills losing support in 2020. Instead, Cortana can now perform tasks such as reading your emails.

The iOS and Android apps for Cortana were retired last year. Cortana support for the Harman Kardon Invoke speaker ended in June 2021. Cortana is available on Windows 11 but isn't installed by default. It's not surprising that the integration of Alexa and Cortana ended, though it's odd that no one seemed to notice for a couple of months.

Sean Endicott
News Writer and apps editor

Sean Endicott is a news writer and apps editor for Windows Central with 11+ years of experience. A Nottingham Trent journalism graduate, Sean has covered the industry’s arc from the Lumia era to the launch of Windows 11 and generative AI. Having started at Thrifter, he uses his expertise in price tracking to help readers find genuine hardware value.

Beyond tech news, Sean is a UK sports media pioneer. In 2017, he became one of the first to stream via smartphone and is an expert in AP Capture systems. A tech-forward coach, he was named 2024 BAFA Youth Coach of the Year. He is focused on using technology—from AI to Clipchamp—to gain a practical edge.