Nokia begins Windows Phone 8 OS update for AT&T and Rogers

This morning at 10AM PT (1PM ET), Nokia and Microsoft along with their carrier partners Rogers and AT&T have officially begun to roll out the OS and firmware updates for the Nokia Lumia 920 (and Lumia 820 on AT&T).

Last night, we reported that this much anticipated update was to arrive this morning and unlike T-Mobile, we have absolute confirmation that Nokia and their partners are on track for this update. Read on for all the exclusive details...

OS Update features and fixes

The OS update is expected to address stability issues that left some users with an occasional device reset or freezing of the operating system. The problem appears to have originated from issues with Bluetooth pairing, which has been refined in this update.

In addition, an improved startup sequence is also included, which most likely addresses an issue some reportedly had when factory-resetting the device, resulting in their phone being unable to restart. Though these incidents were isolated, it’s great to see Nokia and Microsoft addressing these problems.

The OS update, 10211 aka ‘Portico’ also brings new features to the table, including keep Wi-Fi alive (under the Lock screen), SMS enhancements (call reject, mass delete) and automatic Wi-Fi Hotspot detection. There are also some general performance enhancements as well and fine-tuning of the OS.

Full change log can be found here.

New Nokia Firmware

For its part, Nokia is including a new firmware maintenance release (build 1249) that will fix and enhance user function. The main thrust of that release is to greatly increase sharpness in photos taken with the 8.7MP Pureview camera and front-facing camera. We did a side-by-side comparison yesterday and demonstrated that indeed Nokia is listening to users, doing an excellent job at improving image focus.

We’re also told that power-management has also been improved, resulting in some minor boosts in energy efficiency in the device, which is also a welcomed addition.

Availability (AT&T and Rogers)

The over-the-air update is expected to be “live” on Microsoft’s servers right now. Users can go into Settings –> Phone Update to manually check for the OS and firmware, or they can wait for the notification to come to them.

The update should be all at once for Rogers and AT&T users meaning we are not expecting a delayed or regional roll out.

Availability for International Lumia 920 and other carriers

Now for some not-so great news. For those who are not on AT&T or Rogers, the Portico OS update and firmware enhancements are not expected to go live until early February 2013.

Nokia is working with carrier partners to make sure the experience is top notch and that there are no issues when installing the update, resulting in damaged or sub-optimal performance. Of course schedules can change and unbranded devices may get it earlier than carrier-supported ones.

Feedback and Forums

Share your experience with the Nokia OS update in our Lumia 920 forum and Lumia 820 forum, where you can leave feedback on the update, including any problems you may be having. Likewise, feel free to leave a comment here.

Daniel Rubino

Daniel Rubino is the Editor-in-chief of Windows Central, head reviewer, podcast co-host, and analyst. He has been covering Microsoft since 2007 when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, laptops, next-gen computing, and for some reason, watches. Before all this tech stuff, he worked on a Ph.D. in linguistics, watched people sleep (for medical purposes!), and ran the projectors at movie theaters because it was fun.

  • Good news!
  • New updates are working great but the heat problem on the 920 needs to be fixed asap...
  • downloading from rogers right now! this is awesome!
  • Just got mine , att :)
  • Yep, me too. Installing update now, ATT in Seattle
  • Just got mine too, AT&T, Los Angeles. OTA is awesome.
  • Nothing yet in NYC
  • Download in progress in Brooklyn from AT&T
  • Mine is starting as I type!!
  • Downloading now :)
  • Downloading too.
  • How long does this update take?
  • From start to finish it was maybe 20 min if that long.
  • Maybe this update bricked my phone, because the gears have been spinning nearly an hour now!
  • 15 min in gears part... still waiting...
  • A factory rest gave me the spinning gears for an hour.  Turns out it bricked my phone.  Waiting for my replacement 920 now. 
  • go to forum on here for the 920 and there is a post there on how to unbrick the phone by adding new firmware from nokia servers. Spinning gears bricked my phone yesterday and I tried the method in forum with new update from micro/nokia and works perfect now
  • WPCentral has a guide on how to fix your bricked Lumia 920:
  • You shouldn't have to be searching forums to "un-brick" your brand new "flagship" phone. There is no excuse for a reset bricking your brand new phone. Nonetheless you shouldn't have to go through a full reset just to try and alleviate issues that are so elementary and basic to the operation of a phone.
    But alas, I am expecting my replacement Lumia 920 from Nokia today because mine bricked during a full reset, recommended by Nokia Care, to fix numerous issues with said "flagship" phone. Pretty ridiculous but at least they won't leave you completely in the cold. Just without your phone for a week or two. I'll be pissed if mine bricks again, especially if they come out with a newer phone as mine will have been not working or at the repair center most of its life... Shameful for a new phone.
  • Mine bricked.  I've had problems with it since I got it (spontaneous reboots and powering off then it reboots).  AT&T is overnighting a new phone to me.
  • I can confirm this worked! Mine was stuck on the gears for four hours and after bickering with both Microsoft and Nokia I found this article. It's pretty simple, but at least for me it did a factory reset of my phone. But hey, it works.
  • Going to att to get a replacment today by bricked out last night smh
  • I had mine shipped today.  Re-downloading everything, then going to try the update again.  I had forgotten how long the initial charge takes.
  • Just checked here, 1pm ET. Got nothin
  • We're live! Silicon Valley, CA. Right on the dot (10AM PST)
  • Downloading...yay!!! CT
  • What about the Dev Lumia 920's we got at the BUILD conference?
  • I second that.  There is virtually no difference between this and the Rogers version (minus the unbranding).  So why is there no update and no firmware on Navifirm?
  • Nokia Cares tweeted me that they are still working on it... better be quick and they need to speed up on international devices.  There is no reason people should suffer bugs like the Bluetooth one until early Febuary.
  • +1 hope they didn't forget about us
  • Yes I'm wondering that myself.  Just checked at 1:20 ET from VA and no update yet.
  • Same.  I have one of the BUILD 920's and it is on ATT but I get nothing.  Any ideas on how these will be updated; there are over 2000 of them.
  • I too am wondering about this.  I have my Dev Lumia on Straight Talk though - so I was thinking I wasn't getting the update because of that...
  • I am switching from AT&T to straight talk on Jan 1st, dissappointed to hear that you dev phone on ST is not getting the update :(
  • I'm on NET10 and my update is installing right now.
  • I have an AT&T-locked Lumia 920 that I'm using on StraightTalk and I downloaded the new update just fine. I'm not sure how the dev version would work, but any AT&T-locked 920 should work just fine.
  • Ah - hopefully that works for me. Did you have to "get" the update or were you alerted?
    I'm waiting for my Straight Talk SIM to arrive in the mail so I can start using my Nokia Lumia 920, and was wondering if I would get updates that are pushed "to AT&T" now that I'm a Straight Talk user.
    Thanks for posting... :)
  • I'm really surprised that AT&T is getting the update before the Dev lumias. Hopefully this is a sign of things to come with WP8 updates and AT&T. But it would be better if everyone got them at the same time. I wonder what the holdup is. I would think the Dev devices would be easier to get updated.
  • I was worried about this. It better be today
  • Sadly it doesn't look like it will be today. It really is too bad, you would think Microsoft and Nokia would want to keep the devs real happy.
  • Downloading on at&t now.
  • Just got the notification! ATT 920 here. I'll wait a couple of days though. Y'all are bound to find something wrong, or great unannounced stuff
  • YOLO! :P
  • Gtfo lol
  • Intelligent approach! Not jumping head first into anything Nokia throws out. The firmware update will fix some things but might screw others...
  • No, you live in Boston, and I'll live where I live.
  • Lol
  • Lol funny I can take a joke
  • In NY and downloading now!!  WEEHOOO!!
  • Edit : I saw.
  • February?! You are fucking joking right?
  • 'Merica!  Hell Yeah!
  • well look on the bright side, you'll still get it before the rest of us get our 7.8 update!
  • LOL
  • Didn't you assure us all that nobody would get timely updates for WP8, especially AT&T users?  Heck, at one point you seemed to say that nobody would get any updates.
    I'm starting to have doubt in your sources..
  • Give it to him! LOL!
  • Yay people with unbranded phones are f... in the ass ... Whole europe and rest of the world except US is f... with stability issues, camera, battery till february.
  • Calm down with the language. I am now up to the back teeth with idiots venting their spleen on forums for no good purpose what-so-ever. We get it, you're not happy. Now go elsewhere and see if you would use that kind of talk in front of your mother. If the answer is no, then don't do it on line either. Twonk!
  • What the hell is this. Why would it be difficult for an unbranded update. Such devices are as pure as possible.
  • There are probably hardware differences (radio chips, etc.) that require different drivers, and they prioritize development and testing of the updates/drivers/firmware/etc. for high-volume devices (i.e., the millions of paying customers on AT&T) over low-volume ones (i.e., the hundreds/low thousands of free developer samples).
  • This is a joke my device reboots and the battery is really sub par at the moment, why such a big gap between US/CAN and International?
  • Microsoft just starting rolling this update out, starting with the unbranded 8x.  Nokia is just now rolling the update for their branded devices in the US and Canada.  I bet an international, unbranded version is coming very soon.  Go voice your opinion over on the Nokia Connections site, or heck, tweet them.  They DO listen.
  • Sell it and get a 8X. There's a reason why Nokia is totally fucked as a company, it's because of assnine decisions like this.
  • Hahahaha that's what I call comedy thanks I needed a good laugh.
  • Just like how HTC supported the call quality issues on my wife's Titan?  No thanks.  I switched to a 920 from a Focus S and I'm loving it.  Wife is updating as soon as cyan becomes available.
  • I've had none of those issues on my Lumia 920. A vast difference over the messy HTC I was stuck with...I would never go with them again.
  • +1
  • fml....
  • Getting the update as we speak... Wooohhooo,, WIFI Keep Alive,, whoooo hoo.. ANd better camera on the way... 
  • Downloading now - on Rogers.
  • Me too for Rogers. Finally we have it!
  • Downloading updates 5%............. I'm excited 
  • Your gonna explode when you get to 10%!
  • Downloading from Rogers now! :D
  • Sorry commented the wrong post
  • Nothing in the UK, should I keep checking? :(
  • Maybe instead of checking you should read the article?
  • BTW i'm on AT&T 920.
  • downloading now!
  • You guys are awesome. You annoumced it RIGHT on time. Downloading now. Cheers!
  • Mine is installing now, Pittsburgh PA
  • Downloading now from AT&T. Love WPCentral so informative!!! Kudos to Microsoft, Nokia and AT&T for not pulling out like T-Mobile did this morning. Completely satisfied with switching from T-Mobile to AT&T this month.
  • I did the same, with the ETF. Money well spent.
  • it's ridiculous. I bought not branded  becouse of updates and now branded has updates first. Screw Nokia ;/
  • I have to think Nokia has some contractually binding sweetheart deal regarding updates. Not quite Apple like, but definitely better than other WP OEMs.
  • Yes, it sucks. Really disappointed.
  • Driving to Denver right now, 11:09 mountain time... Using Lumia 920 and there is an update for my phone. Had to go to setting and have the phone search for an update though...
  • Are the xbox music bugs fixed? And proximity sensor wich not activates the Screen while Phone call. so many bugs...
  • What Xbox music bugs? And what procimity sensor problem? Both work great on my 920. I'm really enjoying Xbox music. I thought I would miss Spotify but I don't at all. And my screen goes off when on a phone call like it should. Maybe have your phone checked.
  • Same here procimity sensor works great and xbox music i would just like an easier way to make playlist other than that it works great too!
  • Well I've had a problem where if you are streaming music OTA, every song, in the last 5 seconds skips a second then continues to play.
  • That bugs the hell out of me too; I suspect it's because that's when it starts loading the next song, but it shouldn't happen.
  • Annoys me as well. I was DJ'ing with the 920 and my Focus S. Not good for the 920.
  • Lol you were DJ'ing using 2 cell phones? I hope for your Nan's birthday party only....
  • I added Music on win8 Desktop to Music App, and matched it to cloud, so it has that radio-icon, and u can listen to it on surface and Notebook, but the songs didn't appear on Lumia phone, but it is enabled in settings! And when I'm answering a phone call and take the phone to my ear to speak, the display won't go on when I take the phone down, it only goes on when the call ends, so I can't hung up. This is so annoying!
  • I had this problem with phone calls as well.  I fixed it by blowing compressed air into the ear opening.  Works great now.  Give it a try.
  • Perhaps not bugs, but as far as I can see you cannot delete an album you have downloaded, just every track individually. That cannot be right. Also sometimes it lists the cover with tracks underneath it and sometimes just the cover. Skipping back when in the middle of the first track skips not to the beginning but to the last track on the album. Only Live Tile art for some artists. And lockscreen art. The green background of the tile itself is so ugly it could possibly be considered a bug as well. ;)
  • The reason for the proximity sensor's staying off is dust, not a problem with the software. If you take a can of compressed air to the speaker, it will fix it. My phone did the same thing, and it was REALLY pissing me off, then  I grabbed some compressed air (I have some on-hand because I use it to blow dust out of my desktop), used it on the speaker, and it has worked properly ever since.
    If you don't have compressed air, you'll have to probably try blowing REALLY hard had the speaker. It might be enough to clear it out.
  • Wow this is a good tip, but isn't it bad for the speaker if there is blown so hardly into it??
  • The proximity sensor issue is a bitch. I know it is a hardware issue with dust etc, but it could still be calibrated better with software.
  • For me the sensor would not work because of sweat or hair grease,,,, just wipe across the top of the phone to clean the glass I front of sensor 
  • It can also be an issue if you have a screen protector applied too close to the sensor.
  • T-mobile uk. When will they push it out
  • Downloading Updates now! :D
  • Pookiewood are you in UK?
  • Nah Austin , TX
  • You've got to be shitting me!! February? Really?!?!?!?!
  • I don't understand why the delay.
  • Nada till feb?? Waaat, i want it now :(
  • TBow did not pay enough for updates.
  • This update has to be regional as my friend in Michigan just got the update and I am in Kentucky still nothing
  • Kentucky here as well, downloading as I type this.
  • Downloading on my slow ass work network in Dallas, Texas area as I write. Yellow Lumia 920 on AT&T.
  • No update available on my unlocked 920. A branded version gets the update first, that's unexpected...and annoying
  • Yes. Bought mine unbranded due to updates. This is really bad.
  • Just got the notification here in mason, mi
  • Awesome, mines ready to come down, Just need to get to a WiFi network!
    I hope this update response timeframe is normal and not a fluke. I'm looking forward to many more timely RELEASED updates!
    BTW, I'm on a 920 At&t in Covington Louisiana
  • Does this update fix dead pixels? because my 920 has like 10.
  • No you have to return it.
  • That's a hardware issue. You need to return it.
  • Detroit, MI and downloading!
  • I checked for updates manually, and it's downloading right now.
    I'm in Austin, Lunia 820, AT&T
  • urg! kansas, nothing
  • just got it, nevermind...
  • Holy crap. I have an update. Needs WiFi though. But still. That is the fastest I've experienced an update!!
  • 920 on Rogers in Saskatchewan
  • Is that the home of the Big Feet? Plural for BigFoot?
  • Confirmed: downloading through Rogers
  • I was able to manually initiate the update for AT&T - Lumia 920. The update payload finished download. The update is being prepare for install right now. 
  • Install at 7%.  :-)
  • Installing on AT&T Lumia 920 in South Florida.  Odd in that it had already downloaded the update when I went to check and it asked if I wanted to install. 
  • On ATT. Install at 46% now.  :-)
  • Manually checked for updates and is downloading now.  Chicagoland At&t.
  • got the notification 5 minutes ago, downloading now
    Lumia 920, AT&T, Lancaster, PA
  • Right down the road, here in York, updated and working fine. Funny though, before the update my battery was almost full. After the update it was at 26%. Wow.
  • i didnt get anything. then i manually checked phone update and now it seems to be downloading something
  • It's either Portico or Skynet....probably Portico.
  • I named my wireless home network skynet
  • Restarting after the install... Richmond VA... Here. 
  • Yikes, the dreaded cog wheel spinning.... Hope it continues all the way. lol.
  • I am seeing the same thing for over a couple of minutes.. Am having a bad feeling :(
  • Just leave it to spin. I believe Dan had mentioned in an article the other day that the update can take about 20 minutes. Restarting your device in this state is not a good thing.
  • Updating now :)
  • also early this morning i recieved updates for coupke of apps including audio.. i dont know if updates show up only once per day
  • AT&T is one of the first carrier to roll out the update.
    Hell must have frozen over!
  • February? Are you fucking kiddin me? Shit!!!
  • Yeah. That is insane. Such a disappointment.
  • Live in Chicago
  • People, stop telling us where to live.  I'll live here, you live there.  thanks.
  • "Live in Chicago" (lahyv adj) meaning something is happening right now in Chicago. He was not telling anybody to live (liv verb) in Chicago
  • Wow! Dude, I've got a bridge to sell you. PM me!
  • The joke went way over your head, bro.
  • Boom! Updating!
  • do we have to download via Wi-Fi?
  • Yes.
  • Thanks.
  • February !?! Fuck them...
  • They really suck for doing this.
  • I have to wait till possibly february to get the update for my unlocked and unbranded device? What kind of testing does it still have to go through that it will take them so long when carrier devices are already getting it? That's just stupid. 
  • Exactly. Unbranded = pure. Why is it a problem?
  • If you guys are that impatient for the fix then download it via navifirm and flash it via nokia care suite.
  • Downloading from AT&T
  • At&t Lumia 920 here, installing the new update...  Will report back in a bit
    To turn on wifi keep alive:
    SETTINGS > WIFI > ADVANCED > (CHECK) Keep Wi-Fi on when te screen times out
  • Downloading from AT&T
  • I dont understand the delay till February for some of us? What happened to these OTA updates bypassing carriers?
  • I want to know that too.
  • Yeah I also want to know. I'm pretty sure Microsoft mentioned that there would be a way for enthusiasts to get updates without carrier intervention.
  • Thank you!!! Can't wait downloading!!
  • Whew out of the cog wheel. What a relief since that one took a while.
    and we're UP!!!
    Yay, no brick phone.
  • Getting my update now [Brooklyn, NY].
    For some reason the download was pretty quick, maybe due to the fact I'm on a 5GHz wifi connection at work. 
  • seems like att/nokia/MS are rolling it out timely. Glad to see updates done correctly this time. Seems big though, my work wifi is taking some time to download and it's fairly fast.
  • relief... :)
  • Installing now........
  • Got it!
  • In the "Almost Done Migrating Your Date" phase....this one is taking a while. Anyone know what this step is doing?
  • This is a tough one.  If I was to guess, and this is a long shot....but could it be....migrating your data?  I don't know.  Pleople tell me I'm dumb.  I'm prob wrong.
  • i believe that migrating the data has to do with something that's familiar to ios updates - it does a back up of some of your settings and data - does the install - and then puts everything back the way it found it ... hopefully
  • Migrating your Data .. At 4 % and step 1 of 4.
  • Downloading now. Have terribly slow wifi here. How long is install take once the download is complete?
  • I'm still seething with regards to February. How is it that branded can get it earlier than non-branded. Fuck this shit. Apple sends out OTA for ALL iPhones for shit sake.
  • Thats really strange ... But yeah. If  i'll be really angry (if in february we will see still nothing) i'll just go to apple again (maybe they suck in some ways but the OTA updates for all are terrific).
  • Yeah. This kind of makes me hate them.
  • Lighten up, Francis!
  • lol oh hush up... us branded folk had to sit on our thumbs in the past waiting for an update
  • That was due to your carrier (not approving the rom and holding it back) so i dont get it why they (MS and Nokia) deliberatly delay this update for unbranded phones
  • I agree, the only real difference is in the radio, which has a couple of different frequencies but should certainly not take over a month to sort out. Sure, it may take more time for worldwide carrier support, but there really is no excuse when it comes to unbranded devices that customers have laid down hood money for. In fact seeing as there are no carriers to get in the way why not just release updates as they become available, ie camera now, portico in a week or so, etc. To be honest I was ready to recommend this phone to several people for their imminent new phone purchases knowing the update was just around the corner. With a lot of bugs and less than stellar daylight camera performance for over a month I think I'd be doing them a disservice.
  • Well said, my thoughts exactly.
  • Finally live in Texas! Kept checking every 5 minutes lol. Start to finish took 30 minutes from my phone :P
  • I see the update, but am not currently in the presence of WiFi.
  • "Almost Done"
    "migrating your data"
    ... 28%.... 
  • Downloading in Philly!
  • I wouldn't get too concerned with February date, likely a placeholder, be shocked if you don't see it in a few weeeks
  • Yay, Rogers too!
    It didn't fix the issue with the Nokia settings not being updatable. Its still showing the path to it. Annoying.
  • The update is painfully slow but its a smooth sailing... I love it.. 
  • Germany here! Without contract. GIMME!
  • did you get the update really ?!?! im in berlin and still no update
  • I think that he just wants to get the update to.
  • Switzerland here! Unlocked phone! Come on, Nokia! (The device has been expensive enough, i DESERVE an early update ;-) )
  • Sweet - COGs spinning...
  • You guys go on ahead and be the lab rats. I'll wait on the results to see if there are bugs.
  • I just got done with my update for Nokia Lumia 920 , thanks Nokia and Microsoft :)
  • I manually checked mine, and the update is there (Springfield, IL). I'm going to wait until tonight, though. I want to take some stock, repeatable pictures with my camera before the update, then replicate them after and see how the camera look each time (day and night).
  • Not downloading! No wifi at work.  I don't know how I'm going to last the next few hours 'till I go home to update.  My lifes' over.  At least I don't have to wait "till Feb.
  • I was actually leaning towards this phone. But February? Screw this shit.
  • Yup. Sucks.
  • VERY impressed with this Update Process!  Also tricked  a fellow L920 user and a L820 user that I work with by installing the BSOD app and saying it crashed my phone! LOL!  They were shocked and and I told them it just an App. :p  
  • February? Well bleh, thanks a lot Nokia. :/
  • Yeah that sucks.
  • Just to be sure, is February for INTERNATIONAL FACTORY UNLOCKED variants or OTHER CARRIERS?
  • How come the update will ONLY work with Wi-Fi connection but not with the 4G connection from AT-T??
  • Stability and avoiding data charges.
  • Even with my unlimited data plan, the update still required the Wi-Fi ONLY connection. There should be a option for though that have the unlimited data plan to be able to update firmware OTA freely without connecting a wifi.
  • Like he said, Stability and data charges.
  • It's updating (Rogers)... Amazing!
  • Updating now in Tulsa,OK
  • Has anyone with a developer version from Build been able to get the update?
  • No update so far for developer version
  • No update on my developer phone from BUILD. Why in the world would they delay the update on developer phones???
  • Downloading now; Rogers in Montreal.
  • All done wiht the update! Red Lumia 920 in Dallas, TX with AT&T. Took about 20 minutes start-to-finish...
    Note that your phone will reboot itself after the update is done.
    Does the fact that they're headquartered here mean we get their updates first?
  • All done, everything looks great!
  • Finished downloading. Finished preparing to install. Installing (gears on screen). Rebooted. Now says almost done (migrating data- step 1 of 4)....
  • Downloading now- Rogers, Calgary. The first few tries I got an error message; all clearl now.
    Where's "inteller" in this conversation? He must have overslept.
  • Done with update, phone is restarting...........:D
  • migrating now
  • hoping theres more than what WPC has speculated
  • Downloading update here in Atlanta - so far so good.
  • 80% downloaded. Ugh I hate my works wifi.
  • Where did the title picture come from? I didn't see that on my friends ATT 920 that was updating.
  • 79%% Migrating Data
  • Good to see ATT on board so quickly.
  • yep, it's February for everyone other than AT&T and Rogers. Way to go Nokia. Delay a critical update by nearly 2 months. Morons.
  • Finished...took about 30 minutes from start to finish. Not too bad.
  • Downloaded really fast on my AT&T Lumia. Waiting as it migrates the data. I didn't get a notifiaction for the update though. I had to manually check for it.
  • Done!
    Took about ~30-40 minutes from start to finish.
    Looks like everything migrated okay. We'll see how it goes for the rest of the day.
  • Just finished updating mine. I didn't have any problems with the update.
  • 920 on at&t installing right now!! Dallas, TX
  • download is down. Preparing to install! Come to papa
  • finished.. testing now
  • AT&T 8X please. :(
  • Am Live.. Richmond VA again. 
  • Looks really bright so far
  • When I get off work I'm going to download this. I remember when I returned my 1 l920 I went to reset to factory settings and it never started up. Same thing happened with my 2nd one att tried to troubleshoot
  • getting my update right now.... we're live and in living Nokia Lumia 920 colors.....
  • For those complaining about do realize that it's almost January, right?
  • Spoken like someone who just downloaded his update.
  • Yeah, but February seem like...I don't a month or so away! geesh!
  • yeah a month...of constant reboots.
  • Maybe spoken like someone who wonders why he has to wait more than a month longer for the update of the exactly same device? (I'm one of those)
  • Spoken like someone who.....ah, forget it...I got my update...nah-nah-na-nah!
  • Depends on when in February so it might be as well 4 months and even if it is in the beginning of February its still 1 1/2 months and that with random rebooting so yeah i have the right to complain especialy since i have an unlocked/unbranded lumia 920 so it should be able to get the update from nokia and ms since No carriers are involved
    It is like big Fuck You from Nokia and MS
  • What kind of logic is that? It is at most 2 months and 9 days with the least estimate being 1 month 12 days, its hardly a lifetime is it? I am disappointed too but thankfully i don't need to swear
  • I don't need to swear I just like to and furthermore: I wasn't swearing I just was using swear words I think there is a slight difference of course I could have said that Microsoft and Nokia don't care much about people that don't live in North America and one of the two carriers and its not about the time that I have to wait longer in general it is that I have to wait longer than others for no reason at all p.s. I just saw my typo I didn't mean to write 4 months I ment 2
  • Though I hate comparing WP8 with iOS, the update process is something the latter has really gotten right.
  • @freudator
    As someone who has had no problems with their Lumia 920, I am always curious how the experience of other users can be so different than my own.
    I am skeptical that your phone is faulty...but I could be wrong and it could have some manufacturing defect that causes your issue.
    I would be curious to know how many different apps you have installed and what they are.  It is always possible that there are one or more misbehaving apps that are the cause of some of the problems you are having.
    It might be instructive to uninstall any apps that are not "mainstream" apps (ie, from a well-recognized source), especially the games, and see if you are still prone to the problems you have.
    I have not installed any games on my phone, and so far the stability, battery life and performance are all very good.  I know it's a shot in the dark, but it's worth a try, right?
  • So 6 more weeks of sub par photos.  Thats just crap.    
  • Downloaded and installed already. No time to look into because I have finals. Studying hard
  • And we are done installing successfull update here
  • Done and done... Don't see any significant changes. Keep wifi live option is there. Haven't had a chance to try the camera yet. Overall its pretty awesome to get an update early on OTA. ATT was the last one I thought would be able to acheive this feat... They made me say I was wrong.
  • Confirming update rolling out in Texas. Installing now. Can't wait to test out the camera!!!!! Thank you Nokia, MS & AT&T!!!
  • Cool...everything apears to work as normal after the update, and all data and settings were maintained. No problems with the update!
  • Don't worry if it takes awhile. The updated downloaded quickly for me but the actual install process afterwards took close to a half hour.
  • Yup got mine and I got the keep WiFi alive. Now I'll see if that cuts my data usage
  • Yeah, got mine, Las Cruces NM, 920. I have my wife and her brothers phone to check on.
  • Done in Tennessee. :D
  • Looks like the bug with kid's corner is fixed where it required a password if you had a password required for your regular lockscreen.
  • Wow I thought I was the only one who had that problem.
  • gak! I take that back.  it's not fixed.
  • Install in progress. Jacksonville, FL Lumia 920
  • Installing right now in Maryland- ATT
  • Also, not sure if this was just me or they way its working. In my car I did check for update and nothing showed up. Only showed up once I was connected to wifi. Also plugged into charger for added security.
  • Downloading now on Rogers
  • Just got the notification to download the new firmware. Will have to wait until lunch when I can get to a better wifi connection though.
  • Done in Kansas City MO
  • And, updated!
  • Right now I am seeling spinning gears, is it normal part of the upgrade process?
  • Yes, it is.
  • A spinning hourglass or a horse running in place, yes....but turning cog-wheels, you've activated the self destruct mechanism!
  • Downloading on my AT&T 920 right now.
  • Updating right Now OOOhoooo!! I hope this cures my screen freezing as will update as soon as its done
  • Did a Phone update check and its installing now. ATT in Oklahoma.
  • Noticed the reply back feature.. haven't noticed anything else. Looks and works good so far.
  • Getting it right now, but very slow over WiFi
  • Is there any update log for this update? just want to see what is being updated and what new features are added
  • didn't read the post, eh?
  • It's live now (it wasn't earlier when I installed the update). Still not much detail, but it does mention some things I haven't seen mentioned previously.
  • how long shoud it hang at "Preparing to install 100%"
  • hang in there took me about 10-15min
  • lol. just stopped now. restarting as I type.
    It's like crack!
  • Mine hung there for around 5 minutes, then it restarted and showed the gear's turning. (Rogers)
  • Phone is restarting!  Excited!
  • Good news my update went without a hitch! Thanks nokia/MS
  • Both my L920 Cyan & Yellow getting updated...very coool!!
  • Just got updated 10 mins ago.
  • Installing in Sarajevo!!
    AT&T, just happen to be travelling here right now. :P
  • LOL now THAT'S traveling.
  • Installing the update on my 920 now in Florida. I went to settings instead of waiting for it to pull.
  • Update completed... took about 30 minutes or so, but 100% successful!
  • Tried taking a pic focused right away great problem solved thanks Nokia this is great and so cool.
  • Update completed !!!. took about 20 min
  • So, you lucky U.S. guys get a quick update and the internation version takes till February to get this good?
    I don't get it. I really, really don't get it. Is this the punishment for having to pay more?  That's disappointing.
    I have a carrier-free device and am hoping it will take not as long !!!!
  • Thought OTA meant from my carrier? Asked me to connect to wifi
  • I believe the update is over a gig. AT&T wouldn't like sending a gig of data (whether you care about your data charges or not) to millions of folks at the same time over their cell towers. So they require it over wifi... so you're connecting to their servers instead. It's pretty logical.
  • Just updated my 920 smooth as butter.
  • Since when do unbranded phones finish last? February?! Are you kiddin me? Oh well... nothin to do but wait then.
    Props for Nokia for fixing this with the operators in such a quick time frame!
  • Downloaded
  • Downloading now! Branded AT&T 920. Washington, DC. I took a few camera shots before the update. I will take the same shots after the update.
    I had to use wifi to download it. I just did internet sharing from my Focus S! ;-)
  • Updating right now in San Francisco CA.
    At step 1 of 4 migrating data.
  • Update done: Portland OR.
    Took about 250 shots before the update and I am already noticing instantly the sharpness! Thank goodness that was really annoying me.
  • Got it. Done. Easy.
  • This is off topic but I came from Android and I love my Lumia 920 but how the hell can I create a playlist? I download music from torrents etc...... I added them to my Lumia 920 but I can seem to make a playlist from the device like I could with my Android? This might be a deal breaker for me as i use playlists all the time and it's such a basic function. Can someone help me?
  • From what I've experienced, you have to first go to music>songs, and select all the songs you want in the playlist. Then click add to playnow. Afterward, when you start to play the music, hit the three dots at the bottom of the screen and hit "save as playlist". Then name it.
  • Early February is global hatred waiting to happen...
  • Its started ...
  • Daniel, what is that Nokia screen with the progress bar???? I did not see that when I updated.
  • That was me flashing it using Navifirm not OTA
  • Ahhh :) Thanks for the reply
  • Do you guys see the reply/sms feature??? I don't see it... I see the wifi feature... 
  • Under Settings > Applications > Phone. Scroll down to see it.
  • Ok, this is something i am a bit scared of. I have an unlocked rogers phone using it on the Wind AWS network. Can anyone report if the new firmware does not lock out the AWS band like AT&T does? I am just scared to lose that.
  • Downloading now in western Kentucky
  • All done!
  • Just got mine in STL
  • Same here in STL
  • At least make it January. I have some faith on you, Nokia & Microsoft.  Your happy-international customer
  • One of my Lumia rebooted @ 77% migrating your data & statrted again...wondering what might have gone wrong. My other one is fine. Did anyone else have an issue like that?
  • I'm traveling in Salt Lake City from DC. While in SLC, I did start the download process. The entire upgrade took about 30 minutes to complete, but it's done.
  • Nokia windows8 rt..
  • Just performed the update and it went well but took several attempts to get my phone to acknowledge an update was available.
    One oddity, the ROWI tile on the homescreen was lost during the upgrade. All other tiles were fine. Added it back without an issue, but seemed strange.
  • Just finished the update. Nokia rocks. I'm so glad AT&T has finally silenced the naysayers.
  • Anyone know whether it resolves getting warmer problem? Sometimes it becomes warmer than what I would call as acceptable. And I'm pretty sure it's not the hardware only. It's my 3rd straight 920 with the problem and does not happen always. Believe some processor/graphic/radio intensive task just keeps on running. I don't have any games in my phone and so it could be any native or 3rd party apps.
  • I've found that Need for Speed most wanted can overheat my 920 to the point where the screen freezes for a couple of moments
    Just a small niggle in an otherwise great phone
  • I got the impressions that this update would come this month to all, wait until February? Can't I understand why. It small, but crucial fixes. And they are needed now
  • Finally...
  • I've got an unbranded 920 and am on Rogers but can't get the update. Any reason why not?
  • Becouse you've unbranded phone ?
  • Is there a link to some info that says unbranded phones won't be getting the update anytime soon? Or is that just an assumption?
  • Anybody notice twitter updates in me tile show more detail so no need to click em
  • FEBRUARY?! Fuck! The bluetooth-problem is killing me, problems reconnecting my bluetooth headset daily, and resyncing it 5-6 times a week. Damnit. :(
  • I am still not in a reliable wifi zone. Will install the update at home. Any news on any actual solved problems with Bluetooth specially?
  • So far update went smoothly (updated about 2 1/2 hours ago) but after testing with my Jawbone Era bluetooth headset, I am still having problems. It will work for a little while then audio stops coming through and then I still cannot get the audio to work again without having to reboot the phone. The phone did not freeze like before, just no audio until a reboot. I am going to try some soft resets and hard resets of the Bluetooth headset to see if it is the headset causing issues.
  • Mine is updated on att
  • Got it camera looks better and keep WiFi is a plus haven't noticed anything else
  • Update completed...took approx 15 came out better than prior update.
  • My Xbox musicbeen tripping lately it lags when u tell it play all it hangs for about 30 secs and sometime stops doing random idk the problem
  • Installing right now...Puerto Rico
  • Got mine
  • Just did a manual check on mine. Its there and ready for download! Just need to get home on my wifi. Crestview, FL
  • Got mine,At&t
  • I'm curious as to whether this is going to resolve any of the battery issues. Some days my battery is fine a whole day and others it sheds 50% in 2 hours, even with quitting all apps, airplane mode, Nokia drive+, and all the other forum threads tricks tried. Anyone noticed any change in power performance yet?
  • installing now. :D
  • So, whatever happened to Msfts statement that early adopters could get updates earlier? It was one if the things they highlighted when announcing wp8 in June. Feb is only 5 weeks away, but the camera improvements would've been nice to have on Xmas day. Have to say, Apple get this spot on, zero delays and all at the same time.
  • Ugh. I started downloading the update and my phone froze up during the install. That's the 4th time today in addition to 9 yesterday (all doing random things too). Before that, I had a freeze up on my 920 maybe once every few days. Really hopes this update clears things up, assuming I can ever download it.
  • I just checked for the update just now (ET 14: 58) and I am on my way to update. It is still downloading though. What I liked is it did show a message saying, check your Wifi before downloading.  This is the first OTA and I am really excited. Will keep you posted!
  • Downloading on my rogers nokia lumia 920 .)
  • This update was pushed to at and t to save Christmas sales and improve on them.
    I think once the us falls in love with Nokia the rest if the world will be pissed at her.
  • With the february update for the rest of the world and unbranded phones for sure rest of the world will be pissed. Yay Nokia saved sales in US only...
  • About 15 min in gears part... is it normal?
  • dont know but mine around 5 minutes
  • And the gears are spinning in  Baltimore, MD :)
  • My 920 just finished, and my friend's 820 is updating, both on ATT in Ohio.
  • Migrating data.... I have to say,  so far the upgrade was incredibly fast, less than 5 minutes to get to data migration. Now let's see how long that will take...
  • I got my update fixed the crashing when Bluetooth was trying to connect love the new WiFi options great job MS and att for releasing so fast for once love my 920
  • DONE!
    here is some more detailed info about the progress, so you knwo what you (probably) can expect:
    Download started via 4G lte (mobile hotspot) 3:00pm
    Download completed and preparation for upgrade done: 3:12pm
    Upgrade started: 3:12pm
    Migrating data started:3:17pm
    Data migration completed: 3:20pm
    Time from checking for the upgrade to playing with my phone again: 20 minutes on a layover in Baltimore
    Red Lumia 920 on AT&T
    Happy as a witch in a broom factory
  • Update definitely bricked my yellow 920, none in stock, so they suggest me going to the att store and BUYING a go phone to use while I wait some unknown amount of time...I got the phone 18 days ago, so they won't just exchange at the store and are handling it as warranty..TERRIBLE SERVICE.
  • Ugh... Bricking my beautiful yellow 920 is my worst fear. Especially since the color is basically gone right now. Don't want to replace it with white/black. =/
  • Yep..ATT was so helpful they said I could go pay for a gophone and they would credit the account for the $15 cost of the gophone and send me a replacement phone who knows I will prob have to wait another 2 weeks to get a phone..AWESOME
  • You can reflash the original rom using nokia care suite. I've just done that.
    Right now, I'm trying to update the phone (again..)
  • Well RELIEF. I contacted ATT first and they were ZERO help. I just contacted Nokia chat and it took about an hour or so to get to the resolution because of all the restarting and what not, but they were able to unbrick my phone by doing a few different button combos (not just soft/hard reset but actual button sequences and involving the charger) So my phone is now back, however; I didn't have service so I couldn't restore my settings at startup, so will have to reset again later to restore my apps/settings but at least Im back in business and not having to wait 1-2 weeks for a new phone. YIKES.
  • WPCentral has a guide on how to fix a bricked Nokia Lumia 920:
  • I went there, and read about it, however; I wouldn't have been able to get to the point they were talking about because my phone was in a never ending reset loop and it took a special button combo to get it to stop, then another button combo to get it to load up again. They said there is built in recovery module, essentially meaning no phone should ever be actually bricked.
  • Good to know NokiaCare was there for ya! As much as we love our devices, we know they're not perfect and occasionally need help. Don't suppose you took note of that super-secret-phone-never-bricked button combo?
  • Ha, well wouldn't that be nice! the main combo was this -
    First do a hard reset (vol down, power, and camera)
    After that inevitably fails:
     - With your phone unplugged: Hold vol down for at least 5 seconds then plug in the charger (an exclamation point should pop on screen) After you see the !, press vol up, vol down, power, vol down It took about 20-30 minutes of additional charging, where the phone wasn't doing much other than just being plugged in before the phone started back up like it was being turned on the first time.  (weirdly, my phone did finish installing the update to the current version before becoming a brick). That was about it. There were a few other resets in there, but I think that was the one that did the trick.
  • Went into setting to start the update. Took maybe 15-20 min. Crossing fingers it fixes the overheating issue...
  • Received update and installed roughly one and a half hour ago in Tupelo, MS.  Very happy with the update process overall, especially regarding that AT&T was involved and we get the update before other Nokia's unbranded and fully unlocked phones.
  • Just downloaded my update AT&T 920 in TX
  • Did mine (AT&T) ota and very thing worked like a charm. No hiccups so far. I'm in California.
  • Successful Lumia 920 AT&T in Dallas.
  • I was hoping it fixes freezing issue. Unfortunately it still freezes a few times a day. Not sure if this is unique to Lumia 920.
  • Downloaded and Updated California....
  • I updated my Lumia 920 with the Portico update and I noticed something interesting. The "text reply" option to call reject appears only for the calls I get from other AT&T phones. I tried calling up my phone from a T-Mobile, Verizon and also google voice and I don't see that option. Anyone else with the same symptoms or am I the only one? Oh and by the way, I am on AT&T and I'm from Miami, FL 
  • I've got the update, too.  Looks like Favorites has been added to Internet Explorer's address bar button, too.
  • Oh and by the way, I am on AT&T and I'm from Miami, FL 
  • I just downloaded it from AT&T in Pflugerville, TX
  • whoa huge update, dowloading in Hawaii!
  • Just updated. Not sure if I see much a difference in the rear camera. The front facing camera does look better
  • I've noticed my WiFi still shuts off though :/
  • Did you activate the setting to keep it on during lock screen? Not automatic Settings > WiFi > advanced
  • Terrible experience here. I had to REFLASH the old rom (using nokia care support tool) to the original Rogers Rom.
    Triyng AGAIN with nothing in the phone. Let's see....
  • I'm not going back to it by any means, but whenever there was an update for iOS, Apple released it to every phone out there.  There was none of this carrier-dependant nonsense that is infecting Windows Phone.  I upgraded to a Lumia 920 on the first day it was available in UK stores and have endured the crashes and WiFi drop outs, expecting that I would receive an update by the end of the year, as Nokia and MS promised.
    To make customers wait a further two months demonstrates utter disregard for their loyal customer base from whom good word of mouth has been helping increase sales of WP8 devices.  
  • I'm with you... Really frustrated ...
  • Got mine. Just went into setting and checked for update and there it is!
  • Took me about 50 minutes to install.
  • Wow. My update took less than 10min.
  • I'm on Orange UK but i believe that my 920 is unbranded, from a factory reset the is absolutely no sign of orange except for "Orange Selects" in the store, theres no orange logo on the device an no orange splash during boot either.
    Does this mean its unbranded?
  • Has anyone's phone stopped working after the update. After updating (in school), I went to my last period class and after my class finished the phone "stopped working". I just figured maybe the battery died so I go home and charge it and nothing. The phone just doesn't work anymore?? What happened? What did I do wrong?
  • Updated.  There was rejoicing.
  • The update also fixed the 4 GB video file transfer limit from phone to PC.  I just transferred a 5 GB file with no problems.
  • Donwload complete, install in progress. AT&T, San Francisco Peninsula 
  • Nice....Im doing my update now....
  • mine stayed on the gear screen foreever.. still there since 3 pm lol its bricked  took it to att they sending me a new one  i got offered a replacement at store but they didnt have red    update bricked my red 920
  • See my post above..this happened to me too but I was able to save it.
  • Nokia CareSuite 5.0 should fix your bricking problems. I thought it was going to be really hard to do but actually was easy. Download the Nokia care suite. Can find it in wpcentral article. Install. care suite will recognize your phone. You'll have options what you want to do with phone. Click. Care suite will download rom from internet. Be sure chose right one RM-820 something. Once download, just follow onscreen directions. I was shocked how easy it was! Phone works flawless and got every update. No reboots or nothing. Even got yesterdays update! The spinning cogs came up and scared me but no it all worked!!!!!
  • It is especially terrifying given the low stock available..warranty replacement is 1-2 weeks at least for a popular color. Now when I see the spinning cogs I get very nervous too.
  • Checked for phone update and got mine. Stockton, ca.
  • Anyone else having issues with the Auto Brightness? Mine will randomly go dim then get bright again. Thats in a well lit room. I tried turning of the two new settings under display+touch and that didn't seem to help. Going to try turning off Auto brightness.
  • My OTA update just finished on my AT&T L920! Took less than 10min. & the L920 is working fine.
  • The whole process took around 15 mins. Luckily didn't get brick.
  • Straight talk?!
  • I have just noticed today while browsing Navifirm that the new firmware for the Rogers 920 is on Nokia's servers, what is interesting is that it is showing firmware for Black, Red, Yellow and White on the Rogers Network, So it looks like Rogers have finally listened to Customers and will be getting a variety of Colours sometime in the future.
  • I updated my Lumia 920 and the pictures are still blurry. Everything looks great when I'm focusing, but right when it snaps the pic it slightly blurs. I was really hoping this update would fix it. I took side by side pics with my old iPhone 4s and the pics are so much clearer on the iPhone.
  • Couldnt see it mentioned anywhere... but seems the bluetooth stack has been fixed...   before the update the phone would just not pair with my 2006 bmw... sfter the update the paiting works fine... glad to see this fixed :)
  • Yes. it's mentioned by Nokia: "More efficient and reliable Bluetooth connectivity"
  • What the f**k?! Wait until february 2013? Great...
  • Seems like either the screen freeze is is still not addressed with this update or I have a defective unit. Not sure which one its. Anyone having this freeze issue still?
    Today is my last day to exchange, but since i have a yellow one I can't do it in a store. They will give me a red one. But after this I deal with warranty dept. What a shame..
  • Phone bricked (unrelated, but this morning while resetting phone). Rogers is out of stock.  Waiting 3 weeks without a phone.  Luckily I was testing out a Samsung ATIV S on Telus, but now I might end up keeping it.
  • Have a look at this guide to fix bricked Nokia Lumia 920:
  • <p>downd</p>
    downloaded n Atlanta Ga at 815pm' about 15 mins' no problems' ATT here
  • Downloading now on att nyc
  • Downloaded 10min. Everything went perfect, love my Red 920. CT sweet.
  • I keep on getting this message when checking for update we are currently unable to check for updates (80072ee7) any clues?
  • Just updated mine. It took around 15-20 minutes to download both MS and Nokia software.
    Nokia Lumia 920 Rogers (1st batch) now on Wind Canada, Toronto.
  • Live in San Antonio, Texas.
  • US market is always the first and topmost priority, and other markets will only get it after FEW months. 
  • Most commented ...
  • Really disappointed with the decision.
    First I have to wait till Q1 2013 for WP7.8 to be released before I'm able to update my Lumia 900.
    Now I have to wait again till "until early February 2013" to update my Lumia 920.
  • Just what this thread needs, another post! :) Lumia 920 updated thru AT&T in Chicago earlier today. I did a manual update check through "Settings" and went extremely smooth. Dare I say it feels a little zippier now too across the board. No immediate issues at all!
  • oh, look another reboot! second one today. guess I'll just have to endure another month of this (germany, unlocked 920)
  • <p>Yeah, this is not happening anymore. I will be returning my phone and getting my money back. I cannot wait two more months for a working phone. Why did they even release it? They must have known that it did not work fully and they must have known about the restart issues?</p>
  • Got my update this AM on AT&T.  No problems at all.
  • I'm on rogers and I can't do the OTA update. it is making me hook up to wifi....  WTF is the point of having 6gigs of data if I have to hook up to wifi everytime i want to download something more than 25 megs......
  • After the update, I'm not seeing the improvements on the camera department. Still all well-lit photos come out way too sfot. Dammit why is it that I cannot adjust sharpness in my Lumia 920 when I could do that in my Lumia 900? WTF
  • Just finished updating but experienced call drops twice.  
  • I just downloaded this update. One interesting thing that I noticed was my storage. Before the update I had used about 26 gigs of memory. Now its down to 20? Did this update do some type of memory compression? I haven't deleted anything at all. The other added features are a great welcome. The OS seems much smoother than before when scrolling up and down my tiles.
  • My 900 says 7.5 BUT Zune says it is already updated 7.10?
    Please in San Francisco and I have received no update messages.