Update Sept. 13 (2:40 a.m. ET): Ubisoft has deployed a fix to Rainbow Six Siege on consoles and PC, restoring multiplayer matchmaking on all platforms.
Ubisoft has acknowledged an issue impacting Tom Clancy's Rainbow Six Siege, preventing players from accessing multiplayer modes. The bug brought the tactical shooter to a standstill for many players on Sunday, with widespread reports of "ghost teammates," barring access from Ranked and Unranked modes.
The ongoing issue notifies players of another teammate present in multiplayer lobbies, registering below the Level 10 and Level 50 requirements for the Unranked, and Ranked playlists, respectively. While initial reports first surfaced on Sept. 11, a higher volume of reports now implies broader connectivity issues impacting the title on PlayStation, Xbox, and PC. The outage also coupled with a spike in user reports via an online outage tracker, DownDetector.com.
"Hello everyone. We're aware of an issue currently affecting connectivity and are working towards resolving this," a Ubisoft Support representative stated via the Ubisoft forums. "We apologize for any inconvenience caused and appreciate your patience. Please be sure to check this thread for future updates. Thanks."
The outage follows the launch of Operation Crystal Guard, the latest seasonal expansion bringing a new playable Operator and various refinements to the game's multiplayer suite. It comes as players face various game-breaking bugs and exploits, while Ubisoft pushes back against cheaters in the title. Ubisoft is yet to confirm the root cause of this latest issue, although speculation has centered around an intentional user exploit, leveraged to limit access to Rainbow Six Siege.
Ubisoft is yet to issue further statements on the issue, with a significant number of players still facing issues when attempting to access Ranked and Unranked playlists. While some users have reported successful workarounds involving the game's single-player Training Grounds mode, Ubisoft is expected to shortly deploy an official fix for the issue.
Update Sept. 13 (2:40 a.m. ET) — Rainbow Six Siege matchmaking returns
Ubisoft has provided additional context on Rainbow Six Siege outages impacting consoles and PC. The official Rainbow Six Twitter account confirmed issues affecting matchmaking and online infrastructure on Sunday, before issuing a fix, restoring multiplayer for all players.
Hey Siege Community,
Thanks for bearing with us! We're aware of two separate issues, one impacting matchmaking on PC and one impacting online infrastructure on Xbox, and the team is actively working to fix both.
As soon as we have solid details to share, we'll update you here.Hey Siege Community,
Thanks for bearing with us! We're aware of two separate issues, one impacting matchmaking on PC and one impacting online infrastructure on Xbox, and the team is actively working to fix both.
As soon as we have solid details to share, we'll update you here.— Rainbow Six Siege (@Rainbow6Game) September 12, 2021September 12, 2021
We'll continue to closely monitor the game's performance to ensure these fixes hold. Over the next week, we will implement more robust long-term measures to prevent this from happening again.
Once again, thank you for standing by as we stamp out these issues!We'll continue to closely monitor the game's performance to ensure these fixes hold. Over the next week, we will implement more robust long-term measures to prevent this from happening again.
Once again, thank you for standing by as we stamp out these issues!— Rainbow Six Siege (@Rainbow6Game) September 13, 2021September 13, 2021
Rainbow Six Siege is available on Xbox and PlayStation consoles, plus PC. The title is available from $6 for a limited time, following a free weekend promotion on all platforms.
