Paragon Software has developed an interesting application designed to help Windows Mobile users manage their phone more conveniently. Handy Assistant is described as your personal mobile secretary that manages your incoming calls and profiles. The application gives you the ability to establish groups of contacts and define how your phone will react to each, record calls, block calls, and manage profiles. Follow the break for more on this phone management application.
Installation is no different than most Windows Applications, launch the .cab file and you're off and running. Once installed, Handy Assistant launches a set-up wizard. The ten step process establishes your contact groups and how your phone will handle each group. During the set-up process you will also define your working hours which are used in the profile management.
The set-up process can be long winded especially if you have a large number of contacts. I didn't have the heart to go through all 250 of my contacts so I skipped the contact group phase. Opting instead to label the contacts as they came up during the course of a day/week/month/year.
There are three default contact groups; private, work and personal but you can create additional contact groups as needed. You also have a "black list" feature to block incoming calls from specific numbers or contacts. I like this feature and can see it come in handy should telemarketers or other unwanted callers stumble upon your cell number.
Handy Assistant has the option to use it's own dialing screen that allows you to access the key features of the management application (e.g. notes, create appointment, send SMS, change profile, etc). The keypad shows the last number dialed and in hiding the keypad, you reveal the last ten calls dialed and received. For those who are using the "Today" screen on your Windows Mobile phone there is a plug-in to show you what profile you are currently using and tapping it takes you to the application.
Handy Assistant has a good selection of options for how your phone responds to contacts including automatically recording a call. Your profile is managed with six default profiles plus you can create additional profiles or edit the default profiles to better suit your needs.
The recording option is an all or nothing type setting. Either you're recording every call or none. It would have been nice to have seen a "Record" option on the dialing screen options. While you can delete these records, it makes it a little cumbersome to have to sift through all the recordings, especially if you make a lot of calls.
One really nice feature on Handy Assistant is the Over-the-air updates. Updates can't be pushed to your phone but if you hear rumors that an update is available, all you have to do is pull up the menu and choose "check for updates".
Overall Impression
I've been using Handy Assistant for a few days now and I'm finding it to be a feature rich application to manage your contacts and phone settings. It is a little cumbersome to navigate around but with most feature rich applications, the more you use it the more familiar you become with it. The more I use it, the more I begin to like it.
The initial set-up wizard is a big help but can be time consuming if you have a lot of contacts. I like the record feature but wish you could self-initiate recording calls instead of recording all your phone calls. The recording function does come in handy when you least expect it. If your wife or significant other calls you with marching orders and you forget them, you can always replay the conversation.
A trial version of Handy Assistant is available just in case you have your doubts but if you're looking for something to help manage your phone's profiles and contacts, Handy Assistant might be just what your looking for.
Overall: 4/5
| ProsAutomatic Profile ManagementContact ManagementBlack List OptionOTA UpdatesConsRecording Calls is a "all or nothing" optionNavigation a little cumbersome |
