'AMD Chipset Software is not responding' issue fixed with latest chipset driver

AMD Ryzen 5800X
(Image credit: Future)

What you need to know

  • AMD recently released a chipset driver for Ryzen processors.
  • The updated driver fixes an issue that caused an error message stating "AMD Chipset Software is not responding" to appear.
  • Many AMD Ryzen CPUs are compatible with the new driver, including 5000 Series desktop processors and multiple mobile chips.

AMD's changelog for the chipset driver also includes a download link. We've linked to the release notes rather than the direct download link so you can read up on the update before downloading it. AMD also has a guide on how to install Ryzen chipset drivers on Windows PCs.

Here are the release highlights from AMD:

  • New program support added.
  • Six new drivers added.
  • Fixed pop-up message "AMD Chipset Software is not responding" when the installer is launched and UI screen is clicked.

Below are the known issues with the chipset driver:

  • Sometimes custom install fails to upgrade to latest drivers.
  • Text alignment issues may be seen on Russian language.
  • Manual system restart required on Non-English OS after the installation is complete.
  • Windows® Installer pop-up message may appear during the installation.
  • Uninstall summary log may incorrectly show uninstall status as fail on non-English OS.

AMD's release notes also break down which processors and chipsets will receive the new driver update. It's a relatively lengthy list that includes AMD Ryzen 5000 Series desktop processors, AMD Ryzen Mobile 3000U/C, 4000U/H, 5000U/H/HS, 6000U/H/HS/HX CPUs, and a variety of Threadripper chips. Multiple older processors are compatible with the update as well.

Sean Endicott
News Writer and apps editor

Sean Endicott is a news writer and apps editor for Windows Central with 11+ years of experience. A Nottingham Trent journalism graduate, Sean has covered the industry’s arc from the Lumia era to the launch of Windows 11 and generative AI. Having started at Thrifter, he uses his expertise in price tracking to help readers find genuine hardware value.

Beyond tech news, Sean is a UK sports media pioneer. In 2017, he became one of the first to stream via smartphone and is an expert in AP Capture systems. A tech-forward coach, he was named 2024 BAFA Youth Coach of the Year. He is focused on using technology—from AI to Clipchamp—to gain a practical edge.