If your PC has been blocked from upgrading to the latest version of Windows 11, Microsoft has lifted a compatibility hold that may allow your PC to upgrade.
Earlier this week, Microsoft removed a compatibility hold that prevented PCs with Asphalt 8 (Airborne) from upgrading to Windows 11 version 24H2.
Microsoft outlined the initial issue back in September 2024:
"After installing Windows 11, version 24H2, you might face issues with Asphalt 8 (Airborne). The game might stop responding with an exception while you are using or exiting it, and you will have to restart the game to recover from the exception.
To safeguard your update experience, we have applied a compatibility hold on devices using Asphalt 8. These devices will not be offered to install Windows 11, version 24H2 via the Windows Update release channel. IT administrators using Windows Update for Business reports can check this issue using its safeguard ID: 52796746.
Important: We recommend that you do not attempt to manually update to version 24H2 using the Windows 11 Installation Assistant or the media creation tool until this issue has been resolved."
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Once popular on Windows Phone, Asphalt 8 later launched for Windows 8 in 2018. (Image credit: Future)
If your PC was affected, the Windows 11 version 24H2 update may take up to 48 hours to appear.
It's unclear how many systems were affected by the compatibility hold. Asphalt 8 is an older game that first shipped to PCs in 2018 during the Windows 8 days.
Sean Endicott is a news writer and apps editor for Windows Central with 11+ years of experience. A Nottingham Trent journalism graduate, Sean has covered the industry’s arc from the Lumia era to the launch of Windows 11 and generative AI. Having started at Thrifter, he uses his expertise in price tracking to help readers find genuine hardware value.
Beyond tech news, Sean is a UK sports media pioneer. In 2017, he became one of the first to stream via smartphone and is an expert in AP Capture systems. A tech-forward coach, he was named 2024 BAFA Youth Coach of the Year. He is focused on using technology—from AI to Clipchamp—to gain a practical edge.
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