Skip to main content

T-Mobile announces the JUMP! upgrade program

While T-Mobile customers are surely excited about the news on the Lumia 925's price and release date, T-Mobile has made it a little easier to upgrade your Windows Phones with their JUMP! program.

The JUMP! program is also designed to provide customers with total protection for Windows Phone. The program offers the ability to upgrade to a new device more affordably and protects against malfunction, damage, loss or theft. The cost? $10 per month, per phone (plus taxes and fees).

The program kicks in on July 14th allowing customers to upgrade to a new phone, financed through T-Mobile's Equipment Installment Program (EIP), twice every 12 months after they've been in the JUMP! program for six months.

Simply trade in an eligible T-Mobile phone in good working condition at your local T-Mobile store. Any remaining EIP payments will be eliminated, and current customers can purchase new phones for the same upfront pricing as new customers, with device financing and Simple Choice Plan, a no-annual-service contract.

While it will cost you $120 a year to participate in the JUMP! program and upgrade a lot sooner than once every two years, the plan also provides insurance which is never a bad thing.

Source: T-Mobile (opens in new tab)

George is the Reviews Editor at Windows Central, concentrating on Windows 10 PC and Mobile apps. He's been a supporter of the platform since the days of Windows CE and uses his current Windows 10 Mobile phone daily to keep up with life and enjoy a game during down time.

49 Comments
  • Not for me ..bad TMO network
    Am happy with ATT
  • The network has been kick ass the past year.
  • T-mobile hardly has any 3g in my area according to their map, and no signal in some areas.
  • move to a bigger city :] 
  • The only thing tmo has over att is the price, But the quote goes "You get what you paid for"
  • At least here in the bay area I'm getting much better service with T-Mobile vs AT&T. I stopped using AT&T back in NYC because their service was so crappy. While that statement may be true when referring to Verizon, with AT&T you don't get what you paid for
  • yeah sucks at my job here (green valley,az)
  • T-mobile Rocks!!! Staying with them FOREVER!!!
     
  • Nice! Smart to combine insurance with it too.
  • It's almost the same as the cost of insurance on other carriers
  • Tmo has only marginally better service than Sprint and they're a step up from two cans and a string.
  • lol.
  • My parents have tmo and this is sadly accurate in NYC... Getting them on ATT ASAP!!!
  • AT&T in NYC is terrible. I would go with VZW if I were you.
  • +1000
  • Very good for t-mobile, to bad they have terrible coverage here...
  • Damn that's gangster.
  • Signing up for it with my Lumia 925 next week! I've been using the international 925 on t-mobile and well the Lack of LTE and AWS is killing me. I am excitied! 
  • So $120 a year, after six months there will be 2 upgrades...so it's like buying two locked phones for cheap, and no catch? Hmmm
  • Well you are giving back the phone so no... not like buying two locked phones for cheap!  So basically it's $60 (6 months of JUMP) + $50 down (L925) + $120 (monthly $20 for 6 months) = $260 goes bye bye... 
     
    Plus another down for new phone ($50 - $100) - so in 6 months, you pay a total of $310 to $360.
  • So in other words, if you pay yourself $30 a month plus downpayments you can pretty much buy a new phone off contract in a year or less. I guess the most appealing thing is it acts as insurance as well.
     
    Ok, so really this is just insurance that lets you upgrade without irrepairable damage having been done to your phone.
  • Yup! It's actually better to spend $50 + $120 + $120 + for the phone + JUMP for 6 months.  After 6 months if you want to upgrade, declare lost and pay $170 (total of $400) and sell the phone less than retail $430 - $450 to get your money back for the phone. and use the $$$ for your new phone!
  • Woh hoh silly me, I thought they'd just give out the upgraded phone for free LOL. I like how you think though, we'll see how well people react to this.
  • spotty coverage... been with them for over a decade since VoiceStream era.. but with this new Jump Program - i might reconsider staying put and capitalize on this.
  • So no fee to trade in and restart the clock after the first 6 months. Is there a deducable if your phone is lost or stolen?
  • Yep, I'd imagine its like it is now $150 for the GS3 etc. Wonder if I can add my wife (GS3) to this program?
  • Tmobile sucks in non city areas
  • Bill Hader FTW!
  • T Mobile is not even a thing where I am. Some people don't even realize they're a carrier. Sprint works downtown and has 3G. AT&T works most places with HSPA+, Verizon has LTE
  • Tmobile in Chicago is great!
  • I'm apprehensive so I'll wait a while.
  • Good maybe At&t and Verizon will open their eyes and get rid of that mandatory 2 years upgrade rule
  • I'll probably enroll when I go for the 925. Then in six months, maybe a 41 MP beast will be available. My wife has a cracked 8x so it may not be worth it right now, but she'd probably enroll at the next phone purchase, if only for the insurance aspect. Obviously, she has a track record.
  • I wish AT&T would offer this. Love the idea, would go to TMobile if it weren't for AT&T's exclusives and T-Mobile's less than stellar network :/ Plus I like AT&T and they actually have a store where I live.
  • I wonder how people can like that. Think about the resources and polution. Even if they use the used one they have to ship / clean and so on. It's not like a phone is old in 6 month. It's not like a newer phone will do so many things better. But wait...USA USA
    I'm sorry, please think about our planet and what is really important in life
  • The phones are not going to the trash can, they will be refurbished and sold again. You argument and anti-USA comments are misplaced.
  • I'm sorry if this came out a bit harsh. I have nothing against the USA. Instead i like most of the things coming from amarica to europ. But it's a fact that the usa is not known for caring about the planet the most. May that be the reason- me pointing the problem first? Could not find anything critical on a us site
    I just wanted to point out that this 6 month exchange plan plays into the hand of throw-away society and planed obsolescence. 
    Of cause they trash it. But think about transportation, refurbishing and all that stuff.
     
  • Vs the cost of selling a new, but shittier phone to those who can't buy new? Come on, if anyone loses here it's the feature phone market.
  • No question! The jump project is perfect for the customers. Buying a 6 month old phone for less money is great. 
  • I'm sorry, but for the life of me, I can not understand how anyone can actually believe in this "Global Warming" nonsense that is being spewed by bureaucrats and these scientists who have already been caught fudging the facts. This so called earth ending "Carbon Dioxide" gas that many people have actually bought into is truly sad. If your that worried about it, I have a solution, Stop Inhaling Oxygen and Exhaling Carbon Dioxide. As for me, what I exhale is for the trees, and in return they give me Oxygen.
  • The disbelief is of the overwhelming majority of us who know that it is true and wonder why people like you are disbelivers. You prefer your "science" from the likes of the Koch Bros. and Fox News rather than from scientists. If you do some unbiased research, you will learn the truth about "fudging the facts"....a minor incident on one study blown out of proportion and manipulated to suit the Far Right agenda.
  • Does US T-Mibile support datasense?
  • They haven't said anything about it, but their data plans are unlimited.
  • If my math is right, T-Mobile is basically making their old ETF money back now up front, they get your phone back so they can refurbish it AND it's a way to curb turnover. Nice move TMo. If only the stiffs at AT&T & Verizon could figure this out or use this model. They'd hardly lose any money doing this but instead they'd rather lose customers with their collusion tactics.
  • This is their way of making more while providing unlimited data. But as its optional and gives the consumer much more, I like it. Too bad I'm on Verizon and they prefer sucking me dry.
  • I work in NYC Union Square and I have crappy service with T-Mobile. I'm on the 3rd floor. Thinking about leaving T-Mobile
  • I work all over NYC and buildings are always spotty for me. It really just depends.
  • C'mon Verizon...get it with! And add some colors to your phones besides boring corporate black white and silver. #boring
  • I wonder if Phones4U will slap T-Mobile on the wrists for this. They've had the exact same JUMP! program for the past year. T-Mobile stealing ideas again...