Since the launch of myTube 2.0 for Windows Phone there have been many reports across the board that folks trying to get hold of it are experiencing a number of issues. Some just can't install, some are being asked to buy it again, and sadly there's a lot of frustration around right now.
The developer hears each and every one of you, but hasn't the facility to reply to each email he's received surrounding the issues. But, he has reached out to Windows Central with some instructions on what to do if you're having problems.
Firstly, here's what's going on with the bugs people are having installing the app.
Sadly the Store support team hasn't been able to help resolve the issue at this time, but others are reporting that completely uninstalling first helps to eradicate the problem. Some have also said installing it from the Windows Phone Store on the web also works, so definitely try one or both of those if you just plain can't install.
Then, moving on to issues where previous buyers are being asked to pay again. Here's what to do.
The developer is also experiencing issues with his Azure server, so in-app messaging is also not working at the moment. Rest assured he's working tirelessly to try and resolve all the issues, but in the mean time definitely try what's been listed here first. If you're still having no luck, sit tight, fixes will be here as soon as they possibly can be.
Update: The developer has been in touch again with some more information.
Those who were able to fix by re-installing may have been on the trial version. In any case, work is still ongoing to rectify the issues.
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Richard Devine is a Managing Editor at Windows Central with over a decade of experience. A former Project Manager and long-term tech addict, he joined Mobile Nations in 2011 and has been found on Android Central and iMore as well as Windows Central. Currently, you'll find him steering the site's coverage of all manner of PC hardware and reviews. Find him on Mastodon at mstdn.social/@richdevine