Microsoft responds to overheating on Surface 2 devices - a firmware update is coming

If you recently picked up one of Microsoft’s latest devices, the Surface 2 or Surface Pro 2, you might be experiencing a slight issue with the screen dimming its brightness level when working on CPU intensive activities.

Not to worry though, Microsoft is in the processes of creating and releasing a firmware updates to the units.

"Surface devices may dim the screen as thermal temperatures rise from extended, high CPU intensive activities-- like gaming.  In some scenarios this does not appear necessary.  Our top priority is for customers to have the best possible experience on their Surface device.  We’re working on a tuning update that will remove this unnecessary dimming event.  You can expect this update in an upcoming Windows Update package.  In the meantime allow the Surface to cool down for a minute or so in order to return the screen to previous brightness levels.”

The update should be available shortly, so stay tuned – are you experiencing this issue with your Surface 2 or Surface Pro 2?

Source: WinBeta

Michael Archambault
Former Contributor

Michael is a Former Contributor for Windows Central, covering Microsoft hardware and software, including Xbox.