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AT&T Launches the HTC 8X and Nokia Lumia 920 today – Did you get yours?

Today is the day for many of you in the U.S. as AT&T has finally put on sale the Nokia Lumia 920 ($99 on contract) and the HTC 8X (starts at $99, up to $199). These mark the first Windows Phone 8 devices on the market and are the start of what we hope is a big wave of advertising and adoption. Look for our Lumia 920 review later on today.

The question for you is simple: Did you get one? Take the poll after the break and let us know.

Contest: Share your AT&T stories in comments, tell us what you think of your phone or share inventory status for your location and you we’ll randomly choose three of you for a $50 gift certificate to our store to stock up on accessories for your new phone! Also, head to our forums (920, 8X) for more in depth discussion!

Daniel Rubino is the Executive Editor of Windows Central, head reviewer, podcast co-host, and analyst. He has been covering Microsoft here since 2007, back when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, Microsoft Surface, laptops, next-gen computing, and arguing with people on the internet.

  • I want that Nokia 920 bad. But I can't upgrade yet. I'm still stuck with the titan2.
  • Same here with my 900. It might be for the best though, there is a rumor that the Chinese 920 will have a better processor. Hopefully by the time my upgrade comes around, there will be something better out.
  • I called AT&T this morning to see if I could order the Lumia 920 (I currently have the Lumia 900 that I got on day 1). When I was speaking with the CSR she told me I was not eligible for the early upgrade. Then she asked me if I was having any problems with my current Lumia 900. I told her, why yes, I can't upgrade it... She conferred with her manager and was informed that she COULD (with her managers approval) give me the upgrade price for the Lumia 920. She then quoted me a price of $199.99. I have her reconfirm and the price was still 199.99. I told her that online it is listed as $99.99, she confirmed that and then reconferred with her manager and I got the Lumia 920 for $99.99!
  • Good for you! Hopefully it actually works out.
  • It has worked out, as I have already received the order confirmation for both devices.
  • Ok, now I DO mind.. damn, they are making me pay $250 for the early upgrade!!!
  • Same here plus $99.00
  • If you have an account number, case number or anything like that you would be willing to share, could you please send it to my email viipottaja2 at hotmail dot com? I would try to complain to AT&T and try get the price you got. Thank you in advance!
  • No account or reference number, I was just very polite and "sad" with the CSR. She chatted with her manager and things happened to work out for me.
  • Just finishing chatting with them again. First talked to a regular rep that kept insisitng early upgrade is always $250. Then I got "upset" and told that have heard of various cases of a lower price and asked to talk to supervisor. Long story short, I will get it for $99 + $36 upgrade fee!!! WOOT! Did not dare to ask about the charging plate though... lol. If I get that too its just extra gravy - I think its $49 to buy so would still be only $184 in total if I have to buy it myself.
  • Otherwise take your receipt into the store after you receive the phone and they should be able give you "free" charging plate for each device you ordered.
  • I have a Nokia Lumia 900 and my assistant placed my order for the 920 (I was out of the country on business) and this is from the confirming email. One-Time Charges
    Nokia Lumia 920 (Matte Black) $199.99
    Offer Discount -$100.00
    1 - Nokia Black Wireless Charging Plate $49.00
    Regular Promotion -$49.00
    Services & Fees
    Upgrade Fee $36.00 Sub–Total (One–Time)* $135.99
  • SHUT UP!!! I was on the phone with them yesterday, and they said the only phone eligible for early upgrade is iCrapware and nothing else. I specifically said I wanted to upgrade my Lumia 900 (day 1 bought) to the 920. I've been a customer for 12 years (since Cingular days) and I don't get any good treatment on that stuff. I think they hate me because I still have unlimited data plan for $30. I'm calling again. Thanks for the info.
  • I did the same thing yesterday and got the same response. I had to call back (this was my third call). I would attempt to call a few more times and see if you get a different location with a different manager, as they are the ones that can make the determination of yes or no.
  • I'm pretty certain they have a file on you every time you call... so use your calls wisely.
  • Lucky you. Which store are you @ I need to upgrade too!
  • Called a rep and tried this and got a no :( Hung up and tried again and got a no :(
  • Thanks for posting!  You guys gave me motivation to keep calling in.  It took 3 calls before I got a CSR to override the system.  My first CSR was getting close with the manager for an override when my L900 dropped the call (it was on speaker and sitting on my desk; ATT upgrade conspiracy theories).  NY call center, CA call center, and finally Texas was what got it done.  Only took an hour and a half.....  But excited!
  • Sell Titan on eBay, then buy 920. :)
  • I have to wait for my yellow to ship. They don't have it at any of my stores. :'(
  • Same story for the Cyan!  :'(
  • Waiting for the yellow Lumia 920 too. Estimated delivery on or ~ Nov. 14th 2012
  • Same for me...I was quoted the 8th and now it is the 12th!!!  WTF...  Can anyone get the Yellow in store?  Heard someone say it was online only?  But...It should ship the 12th, arrive the 14th...a little annoyed that they lied at the start.
  • I got an early upgrade but need to pay $250. I don't mind! :)
    When I went to the AT&T store this morning (see below) there was another guy there who had negotiated an early upgrade. He said he got his for about $220. No fair! Well, I still don't mind - I want.. no NEED the 920! :D
  • How is it only $250 for you? I was told it is the promo price of $99 + early upgrade price of $250... $350
  • Just try to negotiate a good price with the online or phone reps, they can ask for exceptions with their supervisors. Note above that hafenbrack apparantly got it for $99!
  • Depends on the rep you get as well. I was offered $122 for early uograde. But she said I will not get the wireless charger. Maybe I was stuopid not to get it. Oh well, I'll try again & see what happens.
  • You should have taken it. I am chatting with an AT&T rep again now and she insists the early upgrade price is always $250....
  • keep in mind that the CSR I spoke with at first also thought the price if the device was $199.99. But she confimred the online price for me and the "manager" did the price match.
  • Quick update: after talking to a supervisor I got it for $99 +$36 upgrade fee! :D
  • Wow, I got mine for 99$ online through AT&T with the charging plate. I upgraded but they didn't charge me a $36 upgrade fee!
  • I believe the upgrade fee actually gets charged to your wireless bill.
  • I want the 920, can't upgrade till Jan. I wish I was stuck with my Focus :( but it broke.
    I was told that I could upgrade, any phone would be 100$ more than the 2-year commitment price.
  • I just bought the Nokia Lumia 920, gorgeous phone, does anyone know how to take off the vibration of the navigation buttons??
  • AT&T store in downtown Denver is sold out, so I couldn't get one :-(
  • Picking up my glossy red 920 today! Apparently there is only 3 @ my location.
  • red is glossy?! :/
  • Yes...
  • Sadly yes.  It was the color I originally wanted then foudn out it was Glossy. 
  • I don't know about you but my blue matte is slippery I have dropped it quite a few times I want a glossy just because of this.
  • Because you think glossy won't be slippery?  Or because if both are slippery, might as well go for a glossy one?
  • Glossy is extremely slippery FYI
  • I've never dropped my glossy white 900.  The slippery for some is like the 920 is heavy for others. Check it out for yourself.
  • I got 3 black L920s yesterday.  One for me (thats a given) one for the wife and the other for Mom.  I wanted yellow but I could only find black.  AT&T doesnt have any in and wont get any till Monday.  Has anyone else come across that?  Best buy was the only place that had them in the Metro Detroit area.
  • Red, yellow, and white are glossy. Black, cyan, and grey are matte. Grey isn't available on AT&T.
  • I picked up mine already. First customer. The MATCHING charging pad was ordered for me and will get delivered in a week. Same goes for the Yellow one I ordered. Red for my wife, Yellow for me. Both at $75 each (not $99) paid by my uncle. Discount because of the issues they had trying to process. They went long ways to get me matching charging pads.
  • I assumed matching charging plate came with my white, but they were going to send a black one. After I inquired he did something to switch mine out for the matching white one :)
  • Waiting for AT&T to ship my glossy red.  They have blamed Hurricane Sandy for it being delayed. 
    I have seen Hurrican Sandy blamed for just about everything now.
  • What is the clock "live tile" on the htc 8x?
  • HTC App.
  • They try to make HTCs look the same across platforms.
  • It is a clock, news feeds and weather and stock tracker. Very nicely done. The HTC also has an app that changes the ring volume depending if the phone is laid down or in your pocket, plus flip to silence.
  • Flip to silence isn't just HTC.
  • Idiot forgot his keys, cant open the store so im still waiting, sad and funny at the same time
  • lol, that is funny
  • All that wait just to find out they dont have it yet
  • Booooo!!!
  • Hilarious!
  • Good luck to anyone trying to get an unlocked phone...they don't even have an unlocked store! :)
  • If it were easy to purchase one unlocked/sim free in the UK then maybe I'd have a 920. Since it isn't Nokia are unlikely to end up with my money.
  • In north jersey area no stores have cyan in stock. Read online that it's an online only color...which makes no sense to me...
    Also the ATT stores that I called didn't seem to know much about launch of WP8 in general...reminds me of Lumia 900 launch days...not good
  • Daniel, what do you think about those unlocking services for cellphones? I am thinking to buy a 920 today and unlocking. I am very lucky that t-mo has upgraded their network in my city (refarmed)
  • Past experience: Nokia devices can take a few weeks (!) and not sure if AT&T devices will be able to (they have not in the past). Usually you have to wait 6 months :-/
  • I can confirm Daniels statement. I have unlocked phones before but only via AT&T. I was a customer firstly, and secondly they prefer you have been with them for 6 months (and the phone) before they will unlock. BUT I am in the military (so I enjoy 20% discount) and they will unlock it for me right away typically, all I have to say is that I'm going overseas. But that statement should work for anyone, under the premise that your work takes you overseas frequently. They might try and sell you on a global plan, but you get the picture. Basically it can easily be done by the host carrier, you don't have to pay a service to unlock, I never have.
  • Finding the same calling around north jersey. Stores I called had at most 2 colors in stock, other stores only had black.
    One store I went to didn't even know about the wireless charger promo. I asked if they had any I could look at and they said they haven't even had the display set up yet. Shouldn't that have been set up before launch day? I thought AT&T was going to be pushing this phone better than they did with the 900.
  • I'm surprised they didn't blame it on hurricane Sandy...
  • didnt get one today but i plan on trying to get one either this weekend or in the next couple of weeks. been sitting on this upgrade for months waiting for this phone and wp8
  • In the store now. Demo not loaded on phones, and no sign of 8x, and there is a spot for a 920 missing the phone, but there is a black 820 and 920 to touch...cant use though....sad. However all we'd have the Windows shirts on and the main display as you walk in is all Windows related...(STL)
  • Plus, they have a Motorola Atrix HD in the middle of it. Took pics, kinda sad...expected more.
  • Buying white 920 now, they seem a little list about the wireless charging pad though...
  • Posting in my new white 920. I can't even begin to describe how much better this is than the 900. Free charging pad will be delivered when in stock.
  • Stock was good. They had red, white and black. However I was the first and only person in my store when it opened. The store manager wasn't aware if the free charging pad. They all know now. He went around telling his staff when I was done checking out, was even kind enough to show me that no stores in my area had the pad in stock. All in all, good experience, minus showing him their website about the free pad. This phone is smoooooth.
  • No 8X on the floor
  • High contrast, light background, white phone, I am such a geek, but this is killer!
  • Just received confirmation my charging plate is shipped and in its way!
  • Also, they had two demo walls. One correct, the other a mess. I just happened to stumble on the mess first! Phones were out and working in the correct wall.
  • I got a titan a year ago so im ineligible for an upgrade. But I will buy this as an early upgrade... Just waiting until black Friday to see if I can get that price down a little if at all. Either way ill have my white 920 before december
  • pre-ordered it when the orders went live, waiting on delivery now... touch nervous since the web site hasn't actually updated with shipping information but it wouldn't be the first time I ordered something and had it arrive before the shipping information site perked up....
    *crossing fingers...*
  • I'm in the same boat, unfortunately. No updates on the website. I even called premier yesterday and said that I should receive an email with information. What's really bad is that they have deactivated my sprint device by porting my number to their system. I'm phoneless at  the moment. I feel naked, lol!
  • Wow, another reason to switch to AT&T. Just keep your phone till the next one shows up, swap SIMs activate IMEI then log in with windows ID, contacts email everything is there, push your apps to the phone, in 30 minutes it like you never swapped... I don't know how people go sim less anymore these days.
  • Ordered the blue 920 on Wed. Got shipping confirmation last night. UPS site says no information other than shipping label. Called the 877 order status hotline. It says it was shipped yesterday and will arrive today before end of business!!!!! I hope this is true and I hope I will like the blue (cyan)!!!
  • OH Well, my status just changed to Monday Nov 12. B U L L S H I T
  • That's what I found out too. Pretty lame, but at least I don't have to fight the stores.
  • yah status hasn't budged and it's 1:25 here... pretty sure today's not going to happen. 
  • Yeah, I ordered mine the night it came out (1:30 am) and I will not receive it until Monday it says.  Maybe the cyan ones were held up a little longer.  Also, I was not able to add the free charger to the order, do you think I will still be able to get one after I receive my phone?
  • I have the same issue....I pre-ordered a Cyan and a Red Nokia 920 for myself and my girlfriend on Wednesday evening around 8:00pm Eastern time and my order status is still showing "In Process" and "Waiting to ship"....Also, I was never given the option to add the free wireless chargers to my order so I have no idea if they will give them to me or not....A few of the AT&T stores that I talked to today told me that they were giving the free wireless chargers to anyone who purchased the Nokia 920 today and when they ran out they were shipping the chargers to those who did not get one in the store with their purchase....I am not expecting to get the free wireless chargers with my phones when they arrive but I will definitely be going to my local AT&T store to complain and hopefully get a few chargers. By the way, if the only way I can get the free chargers is by returning my pre-order phones and re-purchasing them in my local AT&T store I will totally do that....I'm all about gettng $100 of free merchandise and I've waited this long so I'll wait longer if I have to...One last thng....I think there is a MAJOR CYAN SHORTAGE GOING ON!!!...Every store I talked to never received cyan phones and I think my pre-order is being held up because I ordered a Cyan Nokia 920 and a Red Nokia 920...The red ones were at most of the stores that I talked to today...Looks like I should have went with white and I'd be using it right now...Oh well I guess....Please let me know if you anyone has had luck getting a Cyan 920.
  • That's my situation too. Preordered the Lumia 920 in cyan and the only order status update I've received is 'Processing Preorder.' No shipping. Nothing. Hoping it will shipe and arrive soon though!
  • I just checked the AT&T website and my shipping status has changed but only for one of my phones...It now shows that one of my phones has a ship date of 11/09 but the other still shows as "Processing"...This SUCKS!....I checked their preorder and shipment policies and it looks like they may send me the phone that is in stock and I may have to wait a few more days for the other to be delivered...I can't tell by the order but I think I'm getting screwed by ordering the Cyan 920...I think that AT&T seriously underestimated the amount of people wanting the 920 and especially the amount of people that want the Cyan model...I think my girlfriend will end up getting hers as early as this Saturday (tomorrow) if they are shipping it today...I'm going to be ridiculously jealous if that happens but at least I'm seeing some progress in the status of our shipment limbo.
  • I'm waiting till I can get a grey one.
  • I have a question: shall I go with the Lumia 920, or wait and try to get a Lumia 920T via internet, as soon as it will be available?
    I know the Lumia 920 is already a great phone, but damn...
    The 920T has the Adreno 320, that's 3 TIMES the 3D performance the current Adreno 225 has...
    I don't know what to choose...
  • 920T is only for chinese market.... u can wait but for how long ;)
  • The 920T does not support the US LTE standard so if you are ok with 3G, you might go for the 920T. The only place where the 920T LTE chip would work is China and India. Although in India, Nokia is launching the 920 with the LTE chip taken out altogether.
  • I'm in Italy, I only have 3G, and it is ok for me :) I'm just wondering, will it be possible to order a 920T from China, to Europe?
  • I don't think it would be possible officially. But if it is unlocked, you might be able to acquire it from somewhere.
  • I can confirm you that the phone itself is unlocked but you can only use it with 2G(GSM) since its 3G is China Mobile specific and different from standerd 3G
  • No, Chinese 3G phone won't work in Italy, their 3G is TD-SCDMA, which was originally developed by Siemens but failed to compete with WCDMA in Europe. Chinese bought it out from Siemens then modified it and claimed their "own".
  • Hi,
    Is it confirmed about the india update? Where did you read that?
  • The 4G networks in India which are coming up are all TD LTE unlike the US one, which is FD LTE. The lumia 820 spec page on Nokia India site has no LTE info at all. Although the 920 page has it now, it has been there on and off... so I wouldn't count on it. Plus the FD LTE chip would not work with the LTE networks in India unless someone comes up with a FD LTE network.
  • Ok. Didn't know about that. Thanks. Any news on india release?
  • isnt 920T CDMA?.. I am not sure.
  • You might be right. I heard they use CDMA in China.
  • no. It's TD-SCDMA. We do have CDMA in China, though
  • Need to add the option, "No, because I'm impatiently waiting on my upgrade window!"
  • +1 - also waiting for MS to release their own "hero" device next Spring. Then I would decide for an early upgrade at that point.
  • Yes me too, surface phone ≥ lumia 920 I hope, then I will make my choice.
  • If somebody could tell me how to upgrade early!!??  I'm still rocking my Samsung Focus from a year and not-quite-a-half ago.  Technically, I qualify for early upgrade in Jan.  But that feels soooo far away!
  • At a year and a half, the allowed me a full upgrade, but I held out for W8. Check your status on-line.
  • WP8...sorry :-S
  • Buying my white as we speak!!! Dreading going home and starting all over installing apps and what not...
  • "Dreading"? That's the fun part! ;-)
  • Check an official At&t store. They have the ability to upgrade phones earlier than the online date. I got my phone in march in '11 and I'm able. So try again.
  • I'm in the same vote.  My early renewal is January.  Trying to figure out a way to get it today.  Will try calling AT&T on my lunch break and see if I can get it.
    Update:  If you are persistent enough with them they will do it.  They first told me it was going to be $199, but I said the stores and such were selling for $99.  He told me the stores cannot override like they can and blah, blah, blah.  I said can you talk with your supervisor about it.  He came back and said he could do it for $99
  • one fedex delivery truck... ordered two at the same time.. but both phones are on different trucks... =/..... hurry 3pm!!!
  • my store opens at 10am Phoenix AZ time. Spoke to 3 stores closest to my house out of like 10 on my side of town yesterday and all said they have Black, White, and Red 920s. I didn't ask about the 8X but will update as soon as I get back from the store.  Also told me no need to hurry down as they have plenty of stock. I'd be really shocked if we all could not get our phones today! Good luck to all! Enjoy your new toys!
  • Still happily rocking the 900. The 920 will likely be my next - unless something better comes along...
  • Its on a fedex truck on its a way. Lumia 920. Goodness the wait for the 920 has been so long since they first announced it. I hope I can say it was well worth the wait.
  • It will be! I have it since tuesday (in Germany), glossy white and although i was hoping for a matte (like the black 800 I had) I'm really digging it! Super beautiful. Damn fast, damn amazing screen great camera.
  • I'm more than a little ticked off that I pre ordered my Yellow Lumia and won't be getting it until next wed.  If you are going to promote the device all over the internet and keynotes, you better have it ready when people start ordering. 
  • In all fairness, the AT&T site did say it wouldn't ship until Monday. Sucks that it is only on the yellow one, but they were clear about it on their site.
  • still doesnt say much for Nokia or MS.  you dont push a product everywhere and then only have similar devices at launch.  people get a little miffed. However I love my wp & surface.  Just a little ticked that my friends who didnt pre order are walking away with a shiney new 920 today.
  • Clear?  Not at all...The CSR told me it would ship the 8th!  Even after checkout when it finally said the 12th I checked again and she said that didn't appear to be the case at all...  It sucks...but I've waited 3 months, 2 days is seriously going to kill me, haha.
  • I agree I ordered the yellow too
  • my orders with Best Buy, from the iniitial day. still just says OrderIn Process so far :/
  • Me too. The agent on the phone said delivery by Monday.. Not confident though.
  • what shipping method did you go with by chance? I selected the highest shipping available on there
  • Mine is on the FedEx truck....should be here soon.  Cannot wait to open it and get it up and running.
  • I did a pre-order and it was supposed to be a 2 day shipping from ATT. But on tracking the device, i will get it on Monday. I really hoped I would have got to play with it over the weekend. Very sad. Do you think I can just pick up one from the store today and when my new one comes in by Fedex, retrun it in the ATT store ?  Please help guys as I am so excited but sad that I am not going to have it over the weekend
  • I preordered a Cyan 920 at 12AM when the preorders went live and my phone did not ship until this morning and is scheduled to arrive on Monday as well.  I am pretty upset that I won't get it today either, what is the point of preordering if you can walk into a store and get it sooner?  (Yeah I know Cyan is only available online, but still..)
  • I am in the same situation.  I called the store and the dude said that they will call me when their shipment arrives and will do what they have to do to let me walk out with one today even though I preordered and it is already shipped.  He said we can even lie and say that I'm going out of town on Monday, lol.
  • None of these phones appeal to me so I will wait.
  • Looks like I'm in a similar position as a few others - ordered as early as I could so it would show up day and date direct from AT&T; and of course it still says "processing" in their system, which is a non-state.  Too far into execution to cancel, not far enough to arrive somehow magically today.
  • Getting my Glossy RED today. It is on the FedEx truck for delivery. My experience went pretty smooth except for the ATT rep who said it was on backorder and then when I hung up and called back, the next guy said it was shipped. sure enough, it was shipped. Have to wait until monday for the charging pad though. Can't wait for it to arrive.
  • I am bumed out. I pre ordered my phone around 9am pacific time on the 7th and had my order number ready to track. Nov 8th came and went yesterday and i still did not recieve my tracking number. So I called ATT this morning and they finally had my tracking number but come to find out its not getting shipped until today Nov 9th. ouchhhh. Which means I wont get to play with my phone all weekend and have to wait until Monday. The rep at ATT told me they experienced more pre orders than what they were expecting. I guess thats a good sign. For everyone that got there 920 today have fun. As for me the 920 wait continues.
  • Going to get mine today up in the Bay Area(CA) around 10am. AT&T retailer will have black or white available. No word on charging plate. The local AT&T stores as of last night seemed clueless on when the 920 was coming out. One store nearby told me - maybe December?? Really?? Can't wait to get mine today!!
  • Is the yellow online only or can i get one in a store?
  • It would say web only, like the pink 900. But I can't find it at any store. So I'm just gonna go to att and have them ship it to me.
  • Only 3 colors are available, red, white and black at store near my location. Rest will come out after 2 weeks.
  • Pre-ordered a yellow 920 so waiting for it to ship Monday.
  • I'm going to Microsoft Store after clases to try and score a yellow one. However, when I went there yesterday the guy didn't even know they were launching WP8. He didn't know what Lumia 920 was and he didn't know why AT&T was launching it before them. This is the first time I see a clueless Microsoft Store rep.
  • I will be getting the 920 on Saturday. They currently have black and red in limited stock in the Lafayette area of Indiana. Not helpful to most of you I am
  • I've got an extra line that I can upgrade and then need to switch the phone to my line. Going to have to go into the store this evening or over the weekend. Cant decide on the color... red or white. I really want the Cyan or Yellow... maybe I'll order online and just "cut" my sim down to the micro-sim size...
  • You can order a micro sim online too... Also, you can have them make your phone on that select sim, so...
  • If you order online, it should come with a sim in the box. Just call AT&T when you get the package and tell them you want to use that SIM for what number. You can also go to a service center or corporate store and tell them you lost your phone and got another phone, but you need a micro sim
  • You don't even have to lie.  Just tell them you need a microSIM and they will give you one for free.
  • Switched from VZW over to AT&T. My yellow Lumia 920 is still 'processing' so I doubt I will see anything before Monday or Tuesday.
  • Switched from vzw to ATT for the 920. Preordered a white one on wednesday. just got the shipping confirmation about 5 minutes ago.
  • If it's possible to unlock the AT&T version I'll be down this weekend to buy a red one.  If not then I have to wait for Rogers to get their but in gear and sell something other than black.
  • Stop! I bought the first one in the store this morning and called CSR for unlocking it immediately, after a while of submitting my IMEI, I was refused to unlock my phone. They said the phone cannot be unlocked until next March. So you can choose to wait or just use it on AT&T network.
  • I went in to my local AT&T store yesterday and they didn't have the demo units yet and said it was to be released today, but they weren't sure if they would get any - going back in a while to check.
  • It is apalling to hear what the ATT stores close by have to say on the Lumia 920. I called them this morning about stopping by later to pick up either the BLUE or YELLOW Lumia 920 and to my surprise they said they only have BLACK Lumia920's in stock. That was the case when I called two to three stores close by. One of the stores that is very far from where I live has the BLACK and WHITE models. 
    I am a diehard WP fan and have the HTC Surround and was waiting forever to hear a launch date from ATT which they finally did, and for them to not have all colors on launch day is just awful. I for one am willing to either order the color I want online or may be wait a day or two to see if the stores have the colors I want in stock, but, for a new customer who is willing to give WP8 a try, they will absolutely be ticked off if they are told by an ATT rep that they can only buy the BLACK or WHITE color models. 
    Just when we thought ATT is serious about pushing WP8 with the Nokia phones, here we are reminded that they are who they are. I hope they prove me and everyone else who has this opinion wrong by doing something about this.
    This is certainly not what I was looking forward to on launch day. This is apalling ATT, please do something about this......
  • Amen
  • ATT have always said the Cyan and Yellow would be online only. All of my 920's I preoredered on the truckw aiting for delivery but the Cyan which says delivering on the 12th. I called my local store to check if by some miracle they had the cyan and they told me the same online only. They said the other outlets like Radio Shack or Best Buy may have them in store. I asked if they ahd any 920s in stock and he told me they had people lined up this morning to buy them when they opened and they are already out of the black. I am sure they didnt get a ton in but still a positive sign.
  • White & Black 920s waiting on FedEx.
  • Still using my launch Samsung Focus. I missed the upgrade window when the L900 came out, so I held off for WP8. I had planned on picking up a 920 today, but with all the rumors of better devices around the corner I think it might be best to just give it a couple weeks and see how things go with the early adopters. My own difficulty in deciding on a color doesn't help things either. I sure want one though.
  • Um, what rumors of better devices around the corner have you heard, man? I'm also on an OG Focus intentionally waiting until at least Black Friday to pull the trigger on a 920.
  • He is probably referring to the China 920. It's rumored to have a better processor and gpu.
  • Actually got 4 Nokia 920's for my family. Black, Red, Cyan, and Yellow.
  • I hope they get a version of this on Verizon...the 822 seems like a good phone but not up to par with the 920.
  • All at the store?
  • You got those online or what?
  • In the at&t store now, getting ready to lift, bro! :)
  • :)
  • You know who else likes to lift bro? MY MOM! 
  • We all know that ;-)
  • Lmao, calm down muscle man
  • Preordered a Lumia 920 (Matte Cyan) from AT&T at 10am on the 7th. However, it's still "processing" so yea... i'm kinda annoyed that there hasn't been any update on shipping date at all. ::sigh::
  • You, too ay?  I ordered the yellow on the 7th from the store as well.  The salesdude told me it would ship and be here on the 9th by 1:00.  I had him confirm that twice because I had heard the yellows were delayed and he said it was in stock.  Two days later my order is still processing!   My friend ordered on Wednesday but was told it would ship on Monday but at least his has been processed and he's at least got a tracking number.  I wish I got a straight answer like that, too.  
    Oh well - am very excited for it to get here.  I wanted it in time for T-day so I could show it off to my family!
  • Still no updates for me. Still processing... Called a Premier rep and she said, it's still processing and will ship when it's ready... Not helpful at all. Thus, I continue to wait. Hopefully some of you are having better luck with your cyan ore-orders.
  • Just went to the AT&T store here in DC. I am getting an early upgrade from the L900 to L920 for $250. They didn’t have the phones out in the front yet, and only had eight black ones at the back – I saw the black one and it feels fantastic in hand… both the curved back, the curved screen.. REALLY nice! There were two other people asking about it as well – hopefully a good sign. At least one of the sales reps had no idea what I was talking about when I asked about the free charging plate.. so yeah, still lots of work to do with sales execution.
    Will tomorrow go to the Microsoft store at Tysons Corner to see if they have the other colors – if not, will just go ahead and order the yellow one.
  • You are able to use your early upgrade online too? I need to go talk to someone at AT&T, Might try and get myself an early b-day present. :-)
  • yeah, I think you can if you are eligible to upgrade your account will tell you so. but if you are not eligible yet you'll need to talk to the reps and try to get an early upgrade as a special favor to you. :)
  • How were you able to get an early upgrade from the L900 ? I had my L900 preorders in March but a few days back when I called ATT, they said that I am not eligible for an early upgrade until March next year. 
    Tell me the trick you played to get the early upgrade to see if I can pull it off. Pleaseeeeee. I am sure, there will be many of us who would want to get an early upgrade just Like you.. 
    Thank you bud!!
  • I too bought my L900 in April. So, I just said, look I have a L900 and it has a problem (it actually does - it goes to the voice prompt randomly in the middle of playing a game or watching a video etc.) and I would need to get it replaced anyway. So can I instead get an early upgrade, especially since we've been good AT&T customers since 2004? The chat rep talked to her manager and voila, they put a note on my account that I should be given an early upgrede for $250. Then I read here and elsewhere about people who got one even cheaper. Then I debated with a regular rep first and then with the supervisor who finally gave me tnhe $99 +$36 deal. So no magic tricks, just try to (at least to start with) be polite, ask for a favor, tell them what a good customer you are etc. etc. They might tighten the reigns though and you might only get the $250 deal but still better than nothing, right? Good luck!!
  • I have the same problem with my 900,bing and voice prompt opens when I'm on speakerphone as well.
    Will try next week if I don't get it resolved with Nokia.
  • Spoke to the Tysons folk earlier, they are expecting their shipment afternoon time for the Lumia 920's. 
    He wasn't sure about the charging plate..I'll be going there after work or call them up and try to reserve one. 
  • Got mine yesterday at a local best buy!
  • Anyone else know of any other stores that may have these today, like Microsoft Stores or Costco?
  • Yes I switched from Sprint and I even paid the ETF. I have given up on Sprint.  I bought 2 920's and due here on Monday because I picked yellow. 
    AT&T scares me. I contaced 2 local stores, One told me to go to Verizon, the other told me they didn't know what the Nokia 920 was. So I contacted AT&T on live chat and they told me they have no information at all on the free charger.  Sad? yes very. I contacted Nokia and was told to contact AT&T. So I tried Best Buy, that was even worse, they didn't know they sold the product either.  I tried Live chat again and found someone that said she knew about the free charger and told me just to order it and I'll get the charger.
    AT&T is starting off on the wrong foot, it took me 15 people and 8 hours to get the phone knowing I'll get the charger. I ended up ordering on line.  I don't think i'll stay with them long.
  • WTH AT&T told you to go to Verizon even though you were willing to pay Sprint an ETF and join AT&T? That person who told you that shouldn't be in the retail business.
  • AT&T is horrible customer service. I really spent all day trying to order the phones and get the free charging pad.  I gave up on customer service and just ordered 2 of them on line.  I hated to port my numbers on line but it went ok after I removed the stupid employees. :(
  • I did have tell them about their charger but once I showed them on my phone on there website they ordered it and it will be here on Monday
  • pre-ordered on 11/7 and called att premier 4 times... still no phone and no tracking info. not a good start for me having a new contract with ATT
  • I ordered through Premier also and they haven't even taken any funds out of my account.  ?:(  I also don't have tracking info.  Just still preocessing which is why I was hoping to see the Cyan in stores.
  • I've been to 3 AT&T stores and each one only had 1 (one!!) black 920 and no charging plates.  So much for the "hero" phone.  I can't even buy it.
  • Is this a nation wide release. Can I go into any AT&T store and hold the phone and put a end [or prove] the nonsense over the weight. 
  • Yes, it's nationwide.
  • Just called my local store. They have 6 black 920s only. She said there are probably more colors on the noon truck today. She also said I could get the free wireless charging plate at the store as well.  This is good news!
  • Called two of my local ATT store, one didn't get the shipment yet, so no Lumia. The other only have the black 920, no idea about the wireless charging plate. I told the lady on the phone about the ATT announcement, but she said they didnt hear anything, they would have to double check when the shipment comes in. They don't know anything about WinPhone 8.
    AT&T! This is not acceptable!!! I want my red lumia 920. I have been holding out since June!
  • Getting mine now!!!!!! Woot excited
  • I pre ordered a Yellow one my order still shows as processing. Its okay though I new the Yellow ones might not ship till next week. I was hopefully that a few much get out early that doesn't seam to be the case.
  • FedEx tracking shows Monday the 12th. Wtf
  • JUST GOT MINE!!!!!
  • I want to trade in my iphone 5 for a lumia 920, but dont know if i should.
  • Why not?
  • Should. Lumia 920 adds an extra inch on your penis.
  • +10
  • So eleven inches?
  • I want a red HTC 8x from at&t, but they don't have it..
  • yea red 8x is exclusive to VZW. I am ordering it.
  • I ordered mine with the help of Customer care person, He said you should get the wireless charger free as you are pre ordering, cos instore you wont get it free, Is it true?
  • you will still get it free instore, but they will have to ship it to you, most stores dont have them in stock.
  • Waiting for the UPS man to arrive.
  • Cyan due on the 12th. Gotta work late so won't see it till Tuesday. Just happy charging pad is included. Im gonna go to the At&T to workout in the meantime
  • My dad might get his tomorrow. I'll probably just wait for for a keyboard slider from Nokia.
  • Have fun waiting. I don't see that coming...
  • Preorder a black 920 at am on Wed. I'd figured the main warehouse would have them in stock and not take the chance with the store having stock so soon. The new phone came at 11am on Thursday. Very happy with phone, wish I had Friday off to try out more of the features on the phone.Got all my apps loaded from my Microsoft account and all my music from Zune on the 920 now. Best phone ever !
  • Congrats!
  • Just got my black lumia 920 from att. No charging plate in stock at store....rep stated that it will be shipped to me within 5-7 days... Piss poor planning on ATT's part, But i still got the phone..
  • I went to my at&t store looking for a red 920, but they said they might get those his afternoon :c
  • Going to look at them tomorrow. I need to hold a 920 in my hands and pocket. I'm not sure if I like the size. Wish there was a flagship that wasn't, well, a ship.
  • I went into th store and I was shocked.. it felt perfectly fine! And this is from someone that thought the 900 was way too big and cumbersome, and hate Titans overall. I don't know what everyone was going on about. The 920 is fine, and typing is a breeze.
    They didn't have the 8X in store though
  • I really want the 922 but I am stuck with verizon.
    How long before I can pick up an unlocked version of the 922?
  • An unlocked 920 wouldn't work on Verizon anyway. AT&T is GSM, Verizon is CDMA.
  • I went to the store just in case they had a cyan one and I could cancel my pre-order.  Nope. :(  I'm still in pre-order limbo.  No funds have been withdrawn from my account but I did get the comfirmation email that my order has been placed.  Sigh!  I hope everyone that got one is enjoying their devices though! :)  I at least got to touch, hold, embrace and tickle one! I don't get the weight complaint.  Although I couldn't really judge because it had one of those security devices on it.  The Screen was really nice though.  If white wasn't glossy I might have gotten it! 
  • I would totally buy a Cyan one, but the music software for Windows 8 / WP8 is TERRIBLE. It would actually be a downgrade from my 900 to lose autoplaylists and the Zune software. So depressing...
  • I thought Nokia music had playlists?
  • It does, but I need playlists on my host computer. I download a lot of music and organize the stuff I like / haven't listened to by making use of autoplaylists. I'm also constantly managing my library. Zune allowed me to do all of that, and well. Why has MSFT taken that away??
  • THIS is the sole reason I will NOT upgrade to WP8 yet. For MS to release these devices and NOT have the desktop software to support them that is equivalent to Zune is simply appalling. One of my main uses for my phone is listening to an expansive music collection for which I simply have to be able to use Auto playlists and ratings for to be able to rotate effectively on the device. I simply can't believe that MS screwed up so badly in this department. Take a look around the internet, you'll see the XBox Music app and desktop software getting universally panned. Unforgivable MS, just terrible. *Rant over*
  • I've been calling around the DC area and it doesnt seem like anyone has yellow 920's. 
  • Best Buy still doesnt have them in stores yet. I plan on picking up a 920 once they do get them in (Signed up for Cell Phone Freedom, and want the immediate 50 dollars off). 
  • Well looks like mine isn't going to be here until Monday :( Oh well, at least I'm getting one. It says the package is two pounds so I really hope my wireless charger is in there as I was told it would be. Because I had the same issue as some where the free one wasn't an option. Chatted with a support rep and she told me it would be in there. 
  • I didn't get my Lumia 920 or 8X today. Turns out it'll cost me an extra $50/mo. I was actually considering switching carriers, but then reports of 920 daylight photo issues and potential 8X issues started appearing on the boards.
  • Buy with no contract and pay $50/month talk/text/web (no 4G).
  • How you people put up with AT&T?
    The web site is attrocious. Must start by choosing plan BEFORE choosing phones, or you don't get the option of the $50/mo talk/text/web.
    Finally found the $50/mo talk/text/web plan. But there is a catch: that plan is NOT for web for smartphones. You must buy an additional data plan. Really?
    Or, I could go for the $65/mo talk/text/web for smartphones, for a whopping 1GB of data/mo. Woo. Hoo.
  • If you had the same issue as me it almost seemed like AT&T was trying to push me into a $50 a month fee for a plan as well. But I noticed that was for their Enterprise 4G LTE plan and not the personal which is $35 and what I'm paying now. I have the Mobile share plan with 6GB of Data and unlimited talk and txt for $90 a month. Then each phone is $35. When it all comes out it was the same price I was paying before with my old plan for only 2GB for each phone. Not sure if your sharing the plan with someone but the mobile share is really nice.
  • Yea its a great deal. I did the Mobile share with the 4GB for 70 and 40 for both phones. I'm saving about 20-30 a month since I no longer pay for text and data separably.
  • My Lumia 920 (Cyan) is on the FEDEX Truck for delivery can't wait to get it!
    EDIT -  It was delivered at 11 am way before I thought, and it is awesome!
  • I pre-ordered a yellow Lumia 920 on Nov 7th early in the morning. The item has not shipped yet and the AT&T rep I called to talk about the order did not have any clue about when it will ship. She asked me ti wait 7-14 days since I placed the order only 2 days back. Why the heck did I pre-order this. SO FRUSTRATING!!!!
  • After work im going straight to att to get me one..mmmmm
  • Cyan 920 is on Back Order at Best Buy :(
  • I preordered 2 Lumia 920s, one for me and one for my friend's birthday.  I ordered mine then his as soon as we knew preorders were up.  His is coming in today and mine is going to be sitting in the Fedex facility down the street until Monday and I called Fedex, they said I won't be able to pick it up today...  Annoyed, but I'm glad his is going to be here this weekend.
  • I just have to say, you people are pathetic.  The way you say "OMG, I have to wait ALLLLLL weekend before I can get my phone"  Christ people, you sound like you're waiting 3 days for a meal to ship.  It's a phone. Relax.  Pretty sure you'll get the same text messages and phone calls with your current phone.
  • Preach! Seriously it's like Diva Phone Central in here. "I must have my phone NOW!!!" LMAO
  • Yup, sucks for the people who only have 2 days left to live.
  • I saw one comment about someone got one from Best Buy.  Anyone else know of any other stores that may have these today, like Microsoft Stores or Costco?
  • Preordered a Cyan 920! Nov. 12th delivery... :)
  • Waiting for the local att to open up here on the west coast and crossing my fingers they have a white 920 in stock. Forgive me if this was alredy stated but do the 920s include headphones?
  • I got the hookup at my store and have given this sales guy a lot of business.  He looked last night and said they got 10 black 920's in and that's it.  Unfortunately, I can't get there until after work, and he's off today, but he told me he would call and reserve one for me and told me the sales person to meet with and she would give him credit for the sale.  Let's hope it all works out by this evening!
  • If it weren't for this site or any WP site, nobody would have known any Windows Phone was being launched today. I have seen no television advertising whatsoever on any of these devices or Windows Phone 8. So far a pitiful launch on some stunning software and devices. No wonder not many people know about this OS. You need to first build a need then sell the device. I'm all in for a couple Lumia 920s btw. Just disappointed in the lack of product exposure. I hope that changes.
  • yea you're right, I haven' seen any Lumia commercials at all yet on TV.
  • It's possible that the there is truth in Sandy causing shipment disruptions, and that once all the stores have adequate stock of not just the phones, but the accesories such as charging pads, we will see a more aggresive roll out. They could have pushed it back a bit, but then it would upset the people who have been waiting for this day.
  • Just walking out of the store with it right now. Got in early and got a red one. Don't know about other places, but the Webster Texas store has several of all the colors they carry.
  • did they have Cyan? and how far away is that Dallas?
  • Ineligible for upgrade - 1 year old titan, but my wife let me upgrade her original Focus.  Black 920 and charging pad on truck for delivery.  I love my wife!
  • Gonna try to pick one up from a Bay Area store later this morning. 
  • Another unfortunate soul here not getting it till Monday. Ah well, no work that day due to Veterans Day so I'll get ample time to play with it.
  • Just left my AT&T store in Orlando Florida I got the only white one and they only have 3 black ones. They didn't receive any wireless chargers so I have to wait until the shipment comes in :(
  • With At&t online ordering problems!! I hope everyone who ordered one gets one, as for me I will never order anything from At&t online again. So it is off to the store for me.
  • I'm waiting for my StormTrooper(Glossy White 920) to arrive in the mail! I ended up getting mine for free, because AT&T never issued me my $100 credit for my L900 back in April. My mom will now enjoy my L900 until her next upgrade in Feb'13. I seriously can't wait to use the camera on the 920!
  • Man I really want the deals that ATT is Getting on This WP8 devices!!! Grrr TMO needs to step it up a notch. best would be to wait at least till after black Friday before Christmas. Who knows !!! ? I might get lucky and get me a sweet deal on an 8x !!!;-)
  • I've ordered my Nokia Lumia 920 through AT&T on was a huge hassle because I get a work discount and had to go through their "premier" page and man it sucked...but it just says that it is in processing...bummed I will likely not get it today.
  • I went with the Yellow 920 on ATT, so I do not have it yet! But I preordered early, so I am still scheduled to ship on the 13th!
  • Black 920 for me, white 920 for the wife... Best Buy showed they had the black ones in stock, but they wouldn't sell it outright without a contract... AT had no problem selling them off contract... was interesting, while we were at the AT store, the rep had a Lumia 900 (her work phone) and another customer next to us was purchasing a 920.
  • I couldn't :((((( Im not due for an upgrade until June :(((( I guess ill just watch other people enjoy their 920's
  • I've noticed that the Verizon reps seem to know more about WP8 than the at&t reps. Very odd!
  • Not yet... I'm getting one through my workplace - and they are in the process of approving it!
  • Damn guys, this article was only posted about 45 mins ago and there is already 119 comments? That was fast hah.
    I pre-ordered my Yellow 920 on wends. We still had the family talk plan, and apparently the 920 isn't compatible with that(since its 4G LTE) as a secondary phone. Plus, it was saying it cost 199 and not 99 if I wasn't selecting the right plans(along with not getting the free Pad). So we spent half the day trying to set up the Mobile Share plan. God I forgot how terrible att customer service/their site is. First the Ipad was somehow not connected to our account, so I had to figure out how to get that moved. Then I had to set up the mobile plan, which took like 2 hrs cause the site was sooo slow. I talked to some guy on the phone and he was no help at all.  The order got stuck on "processing" like 4 times, then I had to wait for it to actually kick in before I could get my upgrade.
    So we finally got all that set up and ordered my Yellow 920, which was then when I realized it wasn't gunna get here till next Wednesday...sigh...Least I got it done  haha
    edit: now 156 by the tmie I finished writing this lol
  • They used yellow 920 for the press then why the yellow is treated like a color that they don't want to produce?!
  • I preordered my white 920 at 9:30 PM on tuseday, no problems at all. (got the charging pad with it)
    It should be delivered later today... but the wireless charging pad was shipped just yesterday and should come in on tuseday. today should be a good day :)
  • I just returned from purchasing a white Lumia 920 at AT&T.  I ditched T-Mobile and went from Androit (Sensation 4G) to the WP.  I must admit, I feel a little lost right now, but I will enjoy exploring this new platform!
    At about 8:30 am today, I went online to check stock at my local stores.  None of them showed having the handset in white, except ONE store about a half hour away.  I drove there and saw four guys in the process of purchasing a 920.  They had a 920 and an 820 on display, fully functional, no demo!  Both models on display were in black.  How boring!  They should be showing off the colors that these phones come in!  There was an empty place to display an HTC 8X, but no handset there.  An online check also showed no stores near me with an 8X yet, so I guess it's only online for now?
    The staff at the store were all wearing "Windows 8" t-shirts.  While waiting my turn to speak to a sales associate, one of them was showing a guy the 920.  The guy never had a smart phone and never heard of WP.  I felt like I could have sold this phone better than the AT&T guy.  He never mentioned the special senstitivity of the screen, the image stabilization of the camera, the Nokia-specific features, the wireless charging, or basically anything that differentiates this phone from the others.
    My sales guy was using a 900 so he knew his way around the phone, at least.  The first SIM card he tried to use would not work with the phone and we spent a good deal of time waiting on that to be resolved.
    He also spent time in the back looking for the free charging plate and finally realized that it will be mailed out to me directly.
    I qualified for a 24% discount (Premier) on the plan I enrolled in and some mysterious $50 credit once the phone was activated - on top of the free charging plate credit.  Yay, me!
    The guy never offered to transfer my contacts and photos over from my old handset, so I need to investigate how to do that (going from Androit to WP).
    The best news, for me, is that I previously didn't have a cell signal at all at my house on T-Mobile and was always using WiFi calling (which isn't natively available on WP/AT&T).  But I have a very strong LTE signal here on AT&T.  Yay, again!
    Congratulations to everyone else who got one of these phones today!
  • Hey buddy.  Welcome to the new Windows Phone world.  I think you  will really love it once you get use to the interface and spend some time tweaking it to your likings.  That being said, if your contacts are available in Gmail, here's an article for you:
    But if you sign into Gmail on your Windows Phone, your contacts should automatically sync to your phone.  In addition, it would matcup up with your Facebook contacts (granted if you properly put in peoples full names and email address).  It's one of the best hybrid contact system I've seen.
    In the future, if you decide to go with Windows 8 (my recommendation is to get a touch screen to truly appreciate what it offers), your Xbox Music library (importing and matching all of your musics) will get matched to the xbox database in the air and all your playlists would sync with your phone automatically.
    If you have any questions, I think many of us here can help you out.  :)
  • None available in my location near 33716.
  •   Here is my experience this morning.    I walked into the att store.  They had 5 blacks, 5 reds and 5 whites.     I looked at all of them while a customer was buying a red.  I decide on black because I liked the matte finish.     When they were about to ring it up, they told me I wasn't eligible for an upgrade.  Then she realized she forgot to fix my account (she said she wondered what that note that was left for her was about).  I had asked them to fix it two days ago.      The computer said I'm on a month to month contract since I haven't renewed, but their system said I just renewed.  Crazy.  It will take them 48-72 hours to fix it. But, I can upgrade for a $36 upgrade fee and $250 for phone.      Needless to say, I will be waiting until Monday or Tuesday to get the phone.   Frustrating.  But, at least I can wait until they get the wireless chargers before buying it.     Ugh.  Thanks AT&T.  This is why we hate you.      I'm in Richmond, VA in case anyone wants to get their phones.   
  • ATT's store operations are a joke.  They make simple processes do difficult.
  • Their site isn't much better either :/
  • Sorry to hear but you won't be alone. I pre-ordered on the 7th with no issues. Online status never updated so I called and after getting passed around I ended back at the store who told me there was a 3-5 business day delay. She made a few guesses as to why but had no real information. I would have appreciated some communication. 
  • Did I really mispell ANDROID twice in my post?  Oops.
  • In Hong Kong it's coming "sometime in November". DAMMIT
  • Seriously wish they had spread the color options out better.  Just seems random.  I have to go two towns over to get a red one.  I'd pre-order but I gotta see it in person.  Tested out a black one though and it feels/looks so very nice.  So put me down for "will buy when I find my color". :)
  • 8:13am PST waiting at the ATT store in Citrus Heights,Ca. on my Surface tablet connected to mt 900. I hope they have Cyan in store!!!!
  • Cyan will not be in Store.  Online only or they will special order if for you.  You will have the option of red, black, white at the store.  I was torn between Cyan and Red and went with Cyan.  Having Cyan L900 like you do made me want to change to distinguish L900 vs L920 but in the end, I liked the Cyan color too much to change now.
  • Heading to the Elk Grove store after work. Cyan and Red 920s. We shall see wassup.
  • Preordered mine a while ago from Best Buy, and still hasnt shown that it shipped :( 
  • Well got my cyan and yellow ordered but still waiting for them to get to me :):(
  • I got my new cyan Nokia Lumia 920 delivered a few minutes ago from FedEx. For those who were wondering, it did come with the free wireless charger in black. It was never mentioned during the order process or on the invoice that it was coming, but if you pre-ordered you should get one. I didn't get my order in early either. 
  • Order mine in store on the 7th at 10:00am PST, just called At&t and they said mine was on backorder with no estimated time when it will be back in.
  • I have an iPhone 4s 32GB on contract with AT&T for another year.
    I took advantage of the early upgrade option (Launch price $99.99 + $250 = $349.99)
    Sold my iPhone 4s for $350
    Net result - Free Nokia 920 (with a new 2 year agreement)
    No regrets. The Nokia 920 blows away the iPhone 5.
    I'm a happy camper ;-)
  • Cyan 920 at local warehouse facility in Orange County, CA. sent from Memphis, TN.  I will have it very soon.
  • My cyan pre-order is set to arrive Monday.  I dont mind waiting, but you would think the whole point of pre-ordering is to get it first 
  • yup.  I pre-ordered... still shows as processing.
  • Ordered a red and a cyan 920 in Seattle at 5AM on preorder day.
    Cyan on the truck to be delivered today
    Red and both charging plates scheduled to arrive Monday
    All packages came from Memphis
  • *sigh* I'm *IN* memphis and mine is not getting here today.... >_>
  • No Orlando area at&t stores or best buys even have them at all. Best buy told me another week. Decided to cancel preorder and called 4 at&t stores. They said another week. I've never seen a more poorly executed release in my life. I wish I was allowed to paint cars as badly as these people do their jobs. (I own a body shop)
  • The location at the corner of Kirkman Rd and Conroy Rd had 3 black 920s left when I was there at 10am I got the only white one. Maybe they still have one of the black ones.
  • Thank you man!
  • No problem they don't have any of the wireless chargers instock but told me that they would make sure I got one as soon as the shipment arrived.
  • Crazy, I live like 20 seconds from there haha. Orlando represent!
  • Just talked to one of the store employees they said red white and black is the only instore color, damn!! well I guess its gonna be White.....or black, maybe red...lmao. First world problems.
  • It's good to know that WP8 is launching today in the US and I've not seen a single Microsoft, Nokia, or AT&T commercial about it. (sarcasm)
    Do they really think this is their winning strategy?
  • It boggles my mind too. And I don't say that to be hating (before the crazed fanboys attack). I plan on getting a WP8 device. But this lack of effective advertising is just puzzling.
  • +1000000
  • I'm 100% in the same boat.  I pre-ordered my 8X on Verizon this morning.  But it just blows my mind.  AT&T says they are going to 'support the launch,' Nokia's existence is leaning very heavily on a 920 grandslam, and Microsoft's relevence in the mobile space needs HTC, Samsung, and Nokia to move significant quantities...and not a single WP8 ad. 
  • Currently talking to an att rep about an early upgrade from my 900. Am being told no and that I can be offered an early upgrade on a iPhone . Hung up immediately. *facepalm* you would figure it would be smart to let people buy back in and extend their contract. Att is just retarded.
  • See my story above. Keep trying, and insist to talk to a supervisor when all else fails. And I used the online chat help - I would have insulted them too many times had I tried to talk to them on the phone. It's easier to control one self when typing.. :D
  • Where is the online chat?
  • I logged on to my AT&T account and there is then a chat icon somewhere on the right side of the screen. Or, I think you can click the small "contact us" at the very bottom of the screen and navigate through there to chat. Sometimes they are all busy so try again if you can't get a rep immediately.
  • Mine is out for delivery from the post office, so I won't get it until this evening.
  • My red 920 is on a truck for delivery today. Yay. My focus has been a trooper since dec 2010
  • I called my local ATT stores and none of them knew that the 920 was going to launch today. Some even tried to pursued me to get the iphone 5 instead. I hate ATT.
  • I hit the AT&T store in the Eden Prairie (MN) mall at open today. They had a 30 minute wait already, so i checked in and reserved a 920 black. I will update this after i head in. They seemed pretty busy and the nice lady in the blue Windows 8 shirt couldn't have been nicer. I asked about chargers and she said stock was low, so they would order it for me. I am curious if I can choose between the stand or peeble charger.
  • I can't get in contact with my local ATT store to see which ones they have available. SMH
  • Preordered and yet no delivery!!! Not happy
  • I pre ordered but no shipment confirmation email. Still shows "processing" on their website. :-(
  • I called my local AT&T store around 10:15 am today to ask if they had any Lumia 920s in stock and the salesperson laughed and said "I have had like 30 calls this morning about that phone. Everyone in town is sold out." Best Buy is also out. I decided to order the Black 920 online from AT&T. I went back and forth between black and cyan but thought black more practical and I kind of like how when the screen is off it looks uniform, like a solid slab.
  • Where is the "I'm stuck im a contract with the 900 choice"?  I'd grab a 920 today if ATT offered some sorta of discount for early adopters of the 900. 
  • All you have to do is call their customer service number and ask.  I did, and mine is getting shipped today!
  • You were a Lumia 900 early adopter, and was able to get ATT to offer you a deal on the 920?
  • Where's the option in the poll to say I've pre-ordered the phone but AT&T still hasn't processed my order yet and I have no clue when I'm getting my phones.
  • I am very mad at AT&T, I tried to preorder my Lumia 920 on the 7th and the site wasn't working right, I tried 4 different browsers even and the site wouldn't let me advance through the preordering process. So, I went into my local store to preorder and was told it would arrive at my house today, the 9th. However I just figured out how to track the box and it is estimated to arrive next Wednesday. Basically if I waited outside the store this morning instead of preordering I would already have my phone.
  • Only 8 of the 920 in stock at the location I checked, but it was still early and they said more should be coming in as early as this afternoon.
    I want one, but I'm waiting at this point.  I have a Titan 2 that I may just sell now and use my S3 until I decide on getting another WP device.
  • Man, I love this phone!  It's not as thick as I thought it would be and the display is amazing!  It buzzes like hell when a call comes in, but that's a small price to pay for the awesome camera!
  • Turn Vibrate off?
  • I ordered mine, but since I am going with Yellow I have to wait.  It only took me about 3 hours to get my order correct. Go AT&T
  • Has anyone bought their 920 or 8X from a brick & mortar Microsoft Store?  Are they selling them yet?
  • the microsoft store in los angeles said they would gave red, white, and black 920s today. i might stop by to play with them...
  • I did the one thing that I swore I'd never do and went back to at&t. But they had the black in stock at the local store. They knew what I wanted and didn't try to sell me something else. They were really friendly and helpful
  • Got confirmation it shipped just haven't received it yet. And USPS tracking is useless so I have no idea where it is.:(
  • I visited a BestBuy, BestBuy Mobile, two AT&T stores, and a Staples within 6 miles of me, none of which even knew the 920 was launching today.... let alone having the hardware in stock. I'm very dissapointed. 
  • AT&T store in Chicago, Dearborn and Madison sold out in a few minutes after opening this morning. MS store in Oakbrook, IL still waiting for their shipment. Will have all five colors in stock..
  • No option for saying my color wasn't available?
  • Dont' have it yet, still trying to find a ATT store around me that has the red 920.
  • Not many things will get me up at 8, but on a busy friday I'm happy to get up far before my 10AM class. I rushed down to the AT&T store, not sure if people would be beating down the doors (I figured they wouldn't but wanted to be safe). When I got there, there was a single person parked in the lot as the reps were stocking the store. I eyed this guy and he eyed me. I thought to myself, maybe there are only a few Lumias and only one color besides black, with one in stock; this guy could ruin my day. When we saw the lady coming to unlock the door we both rushed to get there first but he beat me. I get behind him and hear him say "I'd like to purchase the note please". Suffice to say, I'm the proud owner a of a brand new red Lumia 920 (with the wireless charging pad to boot)
  • Pre-order was a complete bust for me.  AT&T online and by phone was like a bunch of monkeys trying to #$@% a football.  Finally cancelled this morning since there was no shipping info, just "processing" status.
    Purchased in Midwest City, OK AT&T store.  They have some stock.  I got 1 of the 2 reds they had on hand.  I got a free puck charger but only because they discounted the phone by the same amount as the charger.  They also have SKUs for the stand chargers so I ordered one of them.  Both will be shipped when available.
    Haven't played with device much since I had to go back to work and I can't bring device into the room I work in.  What I saw was a complete wow moment.  Very excited.
    They handed out a card to help folks transfer from other phones to a Nokia.  Here's the URL:  Maybe that will help others migrate.
    If you are having preorder issues and it hasn't shipped, cancel and go to a store with stock if you can.  Stores will help.
  • 4365A - Plate charger SKU  ($49)
    4372A - Stand charger SKU  ($69)
  • Lol I've never seen monkeys do that. Oh what a sheltered life I lead.
  • Not many things will get me up at 8, but on a busy friday I'm happy to get up far before my 10AM class when the Lumia launch is happening. I rushed down to the AT&T store, not sure if people would be beating down the doors (I figured they wouldn't but wanted to be safe). When I got there, there was a single person parked in the lot as the reps were stocking the store. I eyed this guy and he eyed me. I thought to myself, maybe there are only a few Lumias and only one color besides black, with one in stock; this guy could ruin my day. When we saw the lady coming to unlock the door we both rushed to get there first but he beat me. I get behind him and hear him say "I'd like to purchase the note please". Suffice to say, I'm the proud owner a of a brand new red Lumia 920 (with the wireless charging pad to boot)
  • Just waiting for mine to arrive usps. Preordered and porting my number over from sprint. So far things have gone very smooth. My only complaint would be that my phone shipped from Memphis. I'm in Dallas, why not from Ft Worth?
  • Exactly the same. I am in Dallas. Pre-ordered on 7th, and they processed it today, for delivery from Memphis 4:41AM. Don't know whether I will get it by today :-(
    I ordered a black Lumia 920. Would have been wise to just go to the store and pick one.
  • my preorder for a white 920 that i placed at 1am on the 7th has finally shipped. excited to get the phone, but extremely dissapointed with at&t's handling of this launch.
    plus, according tp their website there are ZERO white 920s in stock anywhere in the greater los angeles area.
  • T-Mobile customer, just went in to play with the phones(the 8X was not on display). The Nokia Lumia 920 is so gorgeous but couldn't play around with the camera since the wires hooked up covered the back. Also the form factor of the Lumia 820 is really perfect. Nice devices.
  • Got Lumia 920 at local at&t, no one else there. Didn't get wireless charger they knew nothing about it in stores. Called customer service about it they said online only
  • Update: got a call from the att I bought the 920 from, he said he just got the email about the wireless charger he is going to order it and ship to my house
  • Local ATT only had 4 black 920's in stock. At least they have more than they did for 900 launch...  :/  
  • Can't decide. I find that there is a lot to like about the 920 and windows phone 8, but it still has a lot of catching up to do (apps, notification center), or missing features (video-out, vpn) and few accessories (Car Dock).
    I hope to be able to play with one at some point this weekend. Have people seen demo units set up? I'd really hope to be able to see xbox music in action. I also want to test the espn live tile, see how well it handles my multiple favorite teams, as overlapping schedules can make for a crowded scoreboard in spring and fall.
    Coming from android, I'm really worried about the apps. I know that the app count is irrelevent, as most apps are garbage, but it's been frustrating seeing popular iphone apps take months to get to android (instagram, words with friends), have less functional android versions (yelp, watchespn), or be completely missing. For the forseeable future, that problem will be magnified greatly by switching to WP8. I'm not even a big app user, but it's still a problem.
  • Everything you're concerned about is minor at best. You get a MUCH more complete phone with WP8 right out of the box. If you're solely counting apps then you'll never be part of the fun.
  • So I'm only concerned because I'm "doing it wrong"? If your reply was intended to give me confidence in the platform, you abjectly failed.
    I think the basic features of WP8 do look substantially better. But that's not the world WP8 is competing in. Without vastly improved app support, it's severly handicapped in an objective choice
  • Your not a big app fan but your concerned about the amount of apps? The great thing about windows phone is that unlike android and iPhone most of the app functionality that they need to download later is intelligently integrated into the phone. You other concern is about a hardware feature which a) you know isn't part of the device or is legacy.
    People who have switched to Windows Phone rarely if ever regret the switch. It those who sit on the fence are those who never get in on the fun. Some people are just wallflowers and some have fun at the party. I think your "concerns" are easily mitigated by the incredible and optimized hardware and the uniquely beautiful and secure software available in the largest ecosystem anywhere. No regrets whatsoever!
  • Wow, did microsoft have to pay you for that happy ending?
  • You ma'am are simply not ready for a Windows Phone.
  • This is not that hard, you simply decide what apps that are must haves for you.  If it doesn't currently have it or has one coming down the pipe, or have an equivalent that you can live with then you don't want WP8.  I was an Android user before I switched and yeah they had a ton of apps, but I only really used about 10-20 of them and sparingly at that.  Pretty much everything I need has been on WP or there has been a variant.  Some of the more popular ones that are cross platform are coming minus a Wells Fargo app (which I'd like).  Still it's a very solid product and OS.  You just need to make a decision on what apps are must haves if that's what's holding you back.  Os alone has been worth the switch.  
  • Waiting on my Yellow 920, I got mine for a total of 26.58! I placed my order through premier. I'm eligible for a 25.00 discount on all online purchases plus I received a discount for 50.00 off through my workplace. So when all was said and done 99.99 became 26.58, plus I get the free charging plate! I can't wait to retire my 900!
  • How did you get the $25 off.  for me it shows but somehow i cannot figure out how to get this discount.
  • My local store has 2 Lumia 920 display units, but no actual phones in stock.  Luckily, I pre-ordered a Cyan L920 which should be arriving on Monday!
  • None of my local stores got the Cyan or any other color in stock. They only got white and black. What a farce!
  • My store in Edmond OK had black and red units.  I opted for black.  The phone is beautiful and the complaints by some reviewers about the weight are grossly exaggerated.  To me it simply feels like a quality piece of electronics.  It fits the hand wonderfully.  I am coming from an iPhone 5 and I vastly prefer the size and heft of the Nokia.  The screen is stunning, the interface fluid and fast,  and visibility outdoors is great.  I look forward to,posting more  detailed thoughts but my initial impression is WOW!  Great job Nokia.
  • So, I went to my local AT&T corporate store... To my surprise there were about 10 people outside waiting to buy this phone!  I got my matte black 920, and so far so good.  I was worried about the size/heft of the phone, but considering how well it feels in the hand and its build quality, I don't mind the size/weight.  I am impressed by the screen, and can't wait till I am done with work to go home and play with it!(my phone :)  
    One note, the store didn't have ANY wireless charging pads.  So they ordered me one, discounted the phone to 54.99, paid 45.00 for the pad and with tax paid $106.  The wireless charging pad will be shipped to my house.  Fast, easy, awesome.
  • I picked mine up this morning, 45 minutes after they opened, and the store had already sold 5 of them.  Wireless charging pad to be shipped as well.  Cool to see some activity from the buzz surrounding this phone!  
    They had Red, Black, and White in stock.  
  • I got mine SOOOO happy nokia lumina 920 best phone you can get for your money !!
    Iphone is dead and gone. Nokia it's time to take back the world !!
  • After I did not win the free phone contest that Jojogill won, I ordered a Lumia 920 myself. Was split between red and yellow, yellow was worth the extra wait. Thinking of what to do with my Titan II.
  • Yup -- I got it -- and it's friggin AWESOME!
  • yellow dirty fellow! remember 3rd grade?
  • ordered my yellow today through an AT&T store. They didn't have it in stock, which i knew from the start, so no big deal.  $99 + tax and also free charging plate. can't wait to get this phone in my hand!
  • My 920 is coming later today via USPS.  But my word, the 8X is just an absolute STUNNER.  I wonder if I'll end up exchanging my 920 for the 8X.  
  • The ATT stores around me only had black, so I had them order a cyan lumia 920 and it should be here in a few days, I also had a chance to play with it in the store and it is awesome.  I can not wait until it comes in, not sure what ATT was thinking only sending one colour to their stores?  (on a side note the guy at the store told me they got 4 galaxy note II's in this morning as its not like its just windows phones they seem to struggle on supplying for their customers)
  • Went to ATT store first thing this morning to purchase Nokia Lumia 920.  They had some in stock however, they refused to sell me one as I wanted to buy it outright vs. extend my contract.  Mind you, I have 8 lines with ATT and this apparently does not count.  I asked them about the $449 non contract price that was advertised and they actually told me to go to a Microsoft Store after talking to the manager. This all happened at Dana Point ATT Store this morning. 
  • Went to a local AT&T store and they had no 8Xs, and were out of 920's, Ofcourse, they were not telling people that! Lots of pissed off customers, myself included. Heading online now to make my purchase there.
  • nope... waiting for mine to arrive... why the FU#^ did I preorder when i could have walked into the store and got it easier and faster... this whole pre order is worthless.. infact i wont get mine til next week... what a way really earn my buisness at&t... SMH
  • Manchester NH store hade quite a few in stock, not sure of exact number. But They had Red, White, Black. No line, I was the first one to buy from the store other than the Nokia Rep who bought two lol. No charging pads either, but they put it in the order, and its being shipped to me.
  • Got the last 2 Black Nokia 920s at a local AT&T store.  They didn't have the wireless chargers, so instead they waived the $36x2 upgrade fees.  So far it is leeps and bounds better than the other Windows Phones I've had (Focus, Titan, Lumia 800).
  • I am waiting until My Verizon contract expires in a month and then I am going to get the Lumia 920. I'm hoping they are still doing the free wireless charger deal by that time.
  • I want one. 
  • Not a good start at my local AT&T store.  Went there this morning to get the Black 920.  I walk in and not a single WP8 on display.  The only WP on display were in the far corner.  When I asked the sales associate his answer, oh we don't have any.  I was suprised and commented that on WP8 launch day you don't have any, his response, oh no we have a display model but we haven't put it out yet.  Again I asked why as it is the launch day?  I grew up near farms and the look I received was the same I saw on the cows in the pasture.
    The manager came over just then and she got him to bring out an employee phone (not yet unboxed) and the only black phone they had (display only not for sale).  They don't have any in stock until later today.
    So my first try was not a happy one, hope others have better luck.
    On a side note:  I will definitely get the black 920 I can't say how nice it felt in hand - I'm not sure what the fuss is about the weight.
  • I purchased 2, one blue for wife and red for myself.  Will not be delievered until Monday. :( 
    We are moving from Iphone's, looking forward to the new Win8.
  • My ATT store in Houston is getting them only on Sunday!
  • Anxiously awaiting the arrival of my partners Cyan 920 which is on a truck somewhere driving around the neighbourhood here in KY.  My yellow one will be on it's way early next week according to the website.  Can't wait!
  • Mine is on the FedEx truck and out for delivert and can't get here soon enough!  Hopefully in the next hour or two.
  • I actually voted tiwce. The first vote was sent from the demo 920 at the AT&T store, haha. That's what I decided to do while trying it out.
    Oh, but Springfield, IL sucks. The main store only has the black 920 and 820. They said they were getting the white in this afternoon. The red's not coming until MAYBE Monday. The 8X was nowhere to be found, and they said Monday or Tuesday for it. The second store is the same story. The third had no WP8 devices. Best Buy had no Lumias, and only a demo model of the 8X locked up that the guy took out to show me (snapped a picture to show my sister, who is on Verizon).
    So after maybe 45 minutes of checking stores, I went back to the first and got it in black. I will probably go back when the red is in to check it out, but it's not worth a $35 restocking fee.
  • Another disastrous launch of WP. Microsoft Store reps in Boston have no idea what Lumia 920 is. AT&T stores have zero stock. Absolutely pathetic.
  • Here in Atlanta, all the stores only have black, red, and white. Guess that's for all store. Yellow and Cyan online only. If you want the yellow one like me, you have to wait until next Wed.
  • Went into AT&T with high hopes, held the black 920 and the weight thing, imho, has been way overblown.
    BUT - the AT&T optional protection plan stinks in comparison to that of Microsoft Store or Best Buy.
    BestBuy: $170 covers 2 years of warranty including accidental damage with NO deductible for phone replacement
    Microsoft: not sure on price but also 2 years including accidental damage with NO deductible for phone replacement (i think)
    ATT: $10/mo is only option so = $240 for 2 years including accidental damage, lost or stolen, with $200 deductible for phone replacement!!
    I'm MUCH more likely to bust my phone than to lose it, so I'm gonna wait and get the phone somewhere else. Super bummed to walk out of there without a 920.
  • im waiting for more reviews i guess, mostly my own. gonna go check them out in store. If the 8x is better ill prob wait it out and switch to big red. If the lumia wins then i might use my upgrade.
  • Its on a FedEx truck on its way to me right now! Hurry up FedEx!
  • Proud owner of a Lumia 920! At Plaza Las America's AT&T in Puerto Rico, they only had black, white and red versions and no ATT store in the area has the charging plates.  They're supposed to call me when they get in stock to get the free plate :/
  • I picked up a white Lumia 920 this morning.  Only black and white were available in the store.  The charging pad was included, but did not arrive yet.  They are expecting it early next week, and the manager even suggested that he would drop off the charging plate for me at my office, if I couldn't find time to make it in.
  • I went and got my new Lumia 920 at the store. They were out f the red one (they only had one and someone beat me to it). It seems that a lot of store got only a handful of the red one. Still happy with the matte black.
  • Got to our local AT&T store about an hour before opening.  First in line so I stayed in the car.  A couple of other cars came up, but everybody stayed in their car so no line formed outside the store.
    I got a shiny red 920 and am very happy so far.  The store only had two and they were gone after the first two people came in.  Of the five people in line, two were waiting for the Lumia and three for the Galaxy Tab II.
  • I've been waiting at the at&t (los angeles) store from 9am to get my 920... Been waiting for over an hour now.. And had to go to McDonald's to get breakfast mean while.. 4 more customers in front of me now... Can't wait!!!
  • Ordered two. Neither has arrived yet :(
  • My experience was a SUPER POSITIVE ONE. Originally I was not qualified for an upgrade until June 2013, and I was stuck with my old iPhone 3GS because my last Windows Phone DROWNED at the beach.  I called customer service and asked for an early upgrade.  First they offered the phone at $199.99, but when I mentioned the web price at $99.99, they MATCHED IT. Yay!!  Only downside is that I have to wait 7 to 10 business days for delivery.  I can live with that.
  • I went to a store in Thornton, CO (a suburb of Denver) and was surprised to see seven people already in the store 10 minutes after it opened.  While I was waiting, I was speaking to a lady who was getting a 920 to replace her iPhone 4S.  She said she was quite dissappointed in the iPhone 5 and was ready for something new and refreshing.  She said she has been a loyal Apple customer (Mac, iPod, iPhone) for years.  Quite a good sign.
    I did get my black Lumia 920 and the charging plate was ordered and will ship to me.  I really like the feel of the phone.  And it looks great in bright sunlight!
  • waiting to see if i can get a better deal fro At&T .. else i will switch to t-Mobile and buy one 810 and one 8X
  • Unlike most, it appears, I'm going to wait a few weeks or months to see how things flush out. I'm happy with my Lumia 900, and am curious to see what kind of issues people run into with the Lumia 920 and HTC 8X, as well as if Nokia release an upgrade offer to those who bought the 900. And, who knows, given their current track record, maybe Nokia are looking to release a Lumia 940 in the spring ;). At the very least, in a few months when the on-contract cost of the 920 is $0.99, it will be cheaper to break my current contract.
  • went to an AT&T store 10 minutes after they opened in downtown SF and sold out of everything except for black (there were maybe 10 people ahead of me in line). No HTC 8X's yet. Tried another downtown SF store and they had already sold out of their stock of 5 phones. No HTC 8X's either. I guess it's good they're selling out of phones, but I wish they had a little more in stock for the launch...
  • Hello there! I'm new but just wanted to say that I was there at my att store 6 mins after they opened there was at least 30 people ahead of me! Thats awesome but reds and white lumias sold out. It was ok with me though because i wanted the black one anyways.
    ... Ive been reading and following you guys i just thought it might be time to get involved some :)
  • My experience was a SUPER POSITIVE ONE. Originally I was not qualified for an upgrade until June 2013, and I was stuck with my old iPhone 3GS because my last Windows Phone DROWNED at the beach. I called customer service and asked for an early upgrade. First they offered the phone at $199.99, but when I mentioned the web price at $99.99, they MATCHED IT. Yay!! Only downside is that I have to wait 7 to 10 business days for delivery. I can live with that.
  • Preordered Cyan on the 7th, got notice it should arrive on the 9th  -- then got shipping info yesterday that I won't see it until the 12th.  They moved Christmas back 3 days - not fair :(
  • Same here, what BS
  • I must say that this is one slick phone.  I went with the Matte Black and with the way overpriced Belikin edge protecting case it looks damn slick.  This phone feels perfect for me...anything lighter and it would feel "cheap" but this of course is purely personal preference.  I have spent quite some time out of my work day downloading and pinning apps to the start screen...being able to resize the metro tiles has created a great deal of customization possibilities.  I think down the line it would be nice to make indivudual tiles different colors....
  • I got my Lumia 920 this morning and have one problem.  Some of my favorite apps will not work!  I went to the windows phone website and clicked purchase history.  Some of my favorites including Tentacles, Navigon and Fabel Coin Golf all get the following message:
    "Your version of the Windows Phone software is not supported by this application"
  • Just got the lumia 920. Had an issue with it taking 45 minutes to checkout , but other than that i love the phone. The screen is nice!
  • Not on ATT but I did pre-order my 8X from Verizon today.  I checked a few of the ATT stores around me in CT and almost all of them are out of stock and a few have limited stock left.
  • I preordered mine.  Waiting on FedEx to deliver now!  Wireless charger should be here Monday!
  • Preordered...just checked and it was left at my door at the house. Can't wait to get home!
  • This might be the wrong place to ask but its FRIDAY..., I'd moving frm IPhone to 920 THIS EVENiNG(yay!!). Whats the easiest to move my pictures and contacts to the new phone? Thanks already!!
    Had to wait till today to order my black 920 because I needed an exception to be able to upgrade and had to wait till the phones actually went on sale. The AT&T rep  called me and asked if I still wanted to upgrade?  Absolutely!
    Then I was told the phone will not ship for a couple of weeks because of the popularity of the phone.
    Can this be true? Day one and they are short phones already?  Still waiting for my confirmation email so I can get my tracking number and see what the real shipping time is. 
    UPDATE: Received my order comformation. When checking shipping status it states back ordered. 
  • Called AT&T to upgrade my almost 1-year old HTC Titan.  Mentioned I was having the microphone problem where no one could understand anything I said.  No dice.  Got switched to Warranty.  Went through the process again.  No dice.  Saw the post here suggesting that I talk to a supervisor.  He checked all my accounts to see if any were available for an early upgrade.  No dice, I bought all the phones at the same time.  Then he says he can create a case number and bump it up to his bosses to see if they are willing to get me one, presumably at $99 with all the goodies.  I'll have to wait a few days, but it's worth a shot for a Yellow 920.  So, who sells clear cases for these things?
  • I have the same problem with my HTC Titan - everyone says I sound like I'm under water! Luckily I had another phone on my plan eligible for upgrade.
  • Just cancelled my pre-order and got it in the store, they're shipping my wireless charging plate to me for free as well. YAY! I love it! Best choice ever, glad to get rid of my iPhone.
  • Went to AT&T store here in Indianapolis.  Every employee has a WP8 shirt on, and the display is set up with no phones on it.  I asked to see a 920, and the girl tells me they don't have them out yet.  I wanted to compare it to my 900 but she wouldn't get it out and show me unless I was buying it.
    Nice rollout AT&T.  No wonder Windows Phone continues to get it's ass kicked.  And I love my Nokia 900.
    If you don't show them, they won't sell.
  • I arrived at the AT&T store at 7:55AM right before the 8:00AM opening.  I was third in line.  A few people were there for the Lumia 920 and a couple were coming to pick up the Note 2.  I waited for my turn in line for about twenty minutes (even though I was only 3rd).  I knew exactly what I wanted (black, off-contract).  Well, it took over an hour to process my order because the AT&T store rep rang up the wrong phone and no one knew how to cancel the credit card transaction.  The location I went to also didn't have any charging plates available so I won't be receiving one until next week :( Negative store experience aside, I LOVE THIS PHONE!!!  Everything is so smooth, I love that even with a screen protector, I can still operate the screen with gloves, WP8 is excellent so far...I can't wait to get home and play with everything.  I have been an iPhone user for over four years and I am so excited to try something new!  I also noticed that the phone was not as heavy as I thought.  I own an iPhone four and with a case it feels about the same.  I was a little worried about the wieght but I was pleasantly surprised!
  • Welcome!
  • Thanks! I've had a chance to play around with the phone a bit more and I'm very impressed so far. There are some things I still need to get figured out but I'm sure the WPCentral guides will come in handy.
  • I picked my red lumia 920 in the morning. Sadly the store in the city I live in didn't have any reds, so i drove to the next city over before work. Managed to get lost (damn you nokia drive for not recognizing at&t as a valid search!). Although I got there at 9:20 (haha I just realized the coincidence!) all but one of the red were sold, and there was one guy ahead of me who also wanted a red one.
    I did manage to convince him to switch to the black, using the awesome looking high contrast theme. The girl at the counter gave me an early upgrade discount from my 900 also so I was able to save a 100 bucks. The contract extension isn't really significant to me since I am never giving up my godfathered unlimited data plan. 
    One unfortunate thing is that I already picked up the Samsung Ativ Smart PC from staples on the 26th and that doesn't have a working NFC antenna. NFC would be an awesome application for the lumia 920 and would have been great to pair it with the tablet also. 
    The wireless charger (I ordered in red) will ship out at a later date and that would be pretty cool to have. I am also thinking of getting the powermat for home, and keeping the nokia charger at work.
  • I ordered and ATT charged me for charging plate... i had to call back and ask them to credit my money back.. ATT is one greedy company
  • Due to some mishaps when ordering the charger, they decided to credit me more than the price of the charger as compensation. :D
  • Went to the Orland Park, IL location and they had the 920 in white and black and the 820 on display.  Signage was up for the 920 and 8x, but no 8x in store.  No chargers or accessories either.  The Ativ tablet was being set up, one for sale in inventory.  As usual, underwhelmed with AT&T sales staff.  Did see one rep greet a customer and see said she wanted to see the iPhone 4S, he asked if she was sure she wanted an iPhone and when she said no, he asked what would she be using the phone for.  After a few questions, the Windows phone were there first stop and his knowledge seemed basic, it took control not to interupt and soon they were on there way to other phones.  Biggest offense of the day...they put the security tags over the lens on the 920.  Couldn't believe they blocked out one of the biggest selling points of the phone, but then again AT&T stores do have a reputation (not a good one) to uphold.  On a funny note, when I asked one of the reps if they had the cyan is stock, he looked around like it was another phone model, not a color.
  • I just checked online over at the Microsoft store Website and they have no mention of the new phones... all...

  • Line outside my store was about 15 people deep but no local stores in my area got any 920s shipped to them. About 90% of the people left and I presume the remaining got the 8x. Online ordering here I come.
  • At&t please get the red 8x I like..
  • Just to add to what I have already said, when I was battling with the AT&T reps online on the price, the supervisor who eventually gave me the$99+$36 upgrade deal called one store that sold out. The store I went to had only 8 black variants so its not a huge number but nice to hear nonetheless. And the store where I will get mine on Sunday apparantly has none until then, but the supervisor claimed they would have all color variants there. I won't believe it until I see it.
  • I am a Sprint subscriber who was bummed that they weren't going to carry the new Windows Phone 8 devices, opting to support the old iPhone tech. Well i'm finally taking a stand, deciding to bail on my Sprint contract 1yr through to sign up with ATT, who i've never been with before. Waiting for my pre-ordered Lumia 920!
  • Got mine. And stores only had black and white. Not a lot of people waiting in line but quick in and out. Offered free shipping for chargers that were free :)
  • I was in the AT&T store this morning checking out the weight and feel of the Lumia 920 (as I am still waiting for my pre-order to arrive) and I decided to check out the OIS. I launched the camera and found that the security device attached to the phone had a wire that ran over the camera lense. I slightly pulled the wire down to clear the lense path and shot a shaky video, during which I held down too vigorously on the wire and popped the whole security device off. ALARMS sounded and everyone in the store stared me down, and to go along with the whole charade, I jokingly pretended to pocket the device and bolt. Afterwards, when they had shut down the alarms, I decided to check the results of the shaky video test. The results were impressive, the video was shaky but did not lose focus of anything, the picture was still crisp. And when the alarm sounded in the video recording, an employee came sprinting at me thinking that I had only laughed off a failed first attempt and had serious plans to steal the device. All-in-all, it was an enjoyable experience.
  • AT&T Customer service SUCKS!
    1.  Pre-ordered my Lumia 920 phone within minutes of the site going live (1:30am). 
    2.  Took Friday off of work to accept package.
    3.  Found out Friday morning delivery changed from 9th to the 12th.
    4.  Called AT&T, arranged to buy full price Lumia 920 at store and return the one that arrived 12th
    5.  Went to store and the store manager blew me off and would not even look up the AT&T discussion with customer service
    6.  Called AT&T back.  They appologized and blamed Sandy.  Washington DC was NOT effected by Sandy or the noreaster.  The shipping location, Memphis TN, was NOT effected by Sandy or the noreaster.
    7.  Looking at the tracking record it was NOT shipped until the 8th and 2 day weekday delivery was chosen.  So there was no way in hell it was going to be delivered on time.  They should have overnighted it or at least provide weekend delivery.
    8.  AT&T customer service sucks.  This left a very bad taste...I will definately be looking to move off of AT&T as soon as my contract is up...
  • Same exact thing happened to me then when I got mad and asked them to fix it they hung up on me twice and the third lady just told me I was stupid and I live in Louisiana where sandy had no issues I got surface on time through fedex
  • Got the Lumia 920 in black (that yellow looks awesome though). Amazingly fast, beautiful design. I think all the negative comments about the weight must have come from reviewers who use the iPhone 5 because coming from the 900 the difference isn't bad at all. ATT didn't have charging plates in, but they're sending me a free black one as soon as their shipment comes in.
  • Just checked the MS store in Virginia. They were receiving phones while I called. They said to check back later today or tomorrow when their stock is finalized. There may be hope for different colors.
  • I called my local AT&T store and they are already sold out! they only got 3 in (2 black and 1 cyan) and they are all sold already! I was pretty sad, but on the other hand i was pumped about the attention win8 is getting!
  • Walked into the AT&T store right after they opened, waited 45 minutes to be helped and then was told that they were out and MAY get some in later aroung 11:30. I called them up at 11:45 and they had no idea if they would even get some in. So I called a store in the next city over and they had a few.
    Adding photos to a white 920 right now.
    By the way, this site and the people on it are awesome. You guys and gals really helped me make an informed decision as to which phone to get next.
  • ATT Premiere should be called ATT Second Class Citizen.  Ordered 9am on Thursday and my order is still "Preorder Processing"... I guess that's better than "Attention" which is what it said for the first day and a half...
  • Just got my Cyan Nokia 920 today via FedEx (free 2-day shipping!). I was able to get the black wireless charging plate added to my order for free, but it was shipped separately and will probably arrive Monday or Tuesday. 
  • got my 920 from the att store. Seems like theres a heavy push with everyone wearing windows 8 tshirts and asking if I have a windows computer, what phone I have...etc
    Like it so far!
  • no charging plate though, they will ship it to my house
  • Just went into my local store to give the 920 a whirl before mine gets here Monday. Man that phone is a stunner. Yes it is hefty but feels like it's built for abuse. The store I went to in Greeley Colorado had some black phones, red, and white.
  • I got mine delivered today - it's waiting for me when I get home from work. The charging plate is shipped and should show up Monday.
    I'm so excited!
  • I ordered at 9:10PM PST on Tuesday November 6th. My phone finally shipped out yesterday (November 8th) and I'm only getting it on Monday next week (November 12). I'm a little upset that I was probably amongst the first to order and I'm not getting my phone today. I ordered a white Lumia 920.
  • Yea same here and att refused to let me pick up in the store or cancel or receive credit, as soon as it was shipped they changed the date on me I could have got one in the store sooner
  • I'm still rocking the VZW Trophy. Looking forward to the 8X.
  • I went in to the first AT&T store when then line, but no black 920 either.  They only had the white one, so I decided to try another AT&T store.
    This one did have to queue. 
    The saleslady said they had a line outside today when they had opened, and nearly everyone comming in has been requesting the Lumia 920. 
    They did not have the charge plates, but told me to call her next week.
    Yay!  Windows 8 Lumia 920!
  • I'm upgrading from a Samsung Focus. I knew I wanted to get in bed with Nokia (the Focus always felt very weak and plastic-y) so I preordered on Wednesday right away (red!). As of this morning it was still "Processing," so I canceled it and walked the 5 blocks or so to the AT&T location near my apartment in Manhattan.
    The place was swamped, but it didn't seem like more than 1 or 2 people were interested in the Lumia 920 besides myself. While I waited I was able to play with the display unit. This put my concerns to rest about all the issues with bulkiness and weight. Yes it's a big phone, no it doesn't feel disproporitonately heavy.
    The reps were somewhat knowlegable about the phone. I had to specifically mention the free wireless-charger to them, but they were able to add it and have it shipped to my apartment (it's out of stock). One major snafu I encountered was my preorder had renewed my contract. Thankfully the in-store rep was able to resolve that issue so I could get the reduced price on the phone. The whole process took about 45 mins to an hour.
    Very happy with the phone so far. I'm looking forward to putting the LTE through it's paces.
  • Went to downtown Denver store, got the last 920 (black). They didn't know about the free charging plate, but now they do.  It will ship to me. The phone is awesome, doesn't feel that heavy to me. And a bonus, Denver is now 4g as of a couple of days ago!
  • I went to a store in the mall which was 15 miles from my work, there were 6 people ahead of me and the wait was over an hour. I couldn't wait for long, as I was skipping work to get this phone. I went to work at 9:00 and slipped out to get this baby just after 10:00.
    While waiting, I checked for any other stores near by and found one less than 3 miles. I called them to check if they had any in stock.. The guys said they have 2 in Black. I wanted to get a Black for myself and Red for my wife. I thought, my wife can wait... and I went the other store. It really took a while for me to idenitify the store as store was really battered by Hurricane Sandy... they had their windows broken and wooded up and stuff, the AT&T sign was broken as well. If you actually look at the store, you wouldn't even think it was operating.
    So obviously there was no one there ahead of me. I was in and out in about 15 mins with my new Black Nokia Lumia 920 :)
    NOKIA Lumia 920 is by far the BEST phone I've used. Gret job Nokia and Microsoft. Not so much AT&T, you really messed up the launch. 
  • Can I post if I'm using a 920 on tmo? :) anyway I love it. Love it love it love it.
  • Pre-ordered, now on the way to me. Black 920! Monday, yeah! WOOHOO!
  • I was able to get the Lumia 920 for $99 and my upgrade wasn't available. The assistant said they were running a promotion for their Wireless Home Phone. Simply try it for two weeks and return it if you want. No strings attached. Awesome!
  • Yes of course I did! Just picked up a black one for meself!... Wireless charging plate will come in mail..
  • I bought my Lumia 920 outright today, and I absoluteluy love it. The screen is bright, I love the new Live Tile sizes, and I can't wait to see what great things Microsoft and its partners will be able to do with the hardware and software!
  • Yeah Got mine today but they gave me the wrong color!!! Damn it! Problem is it's a corporate account so I have to wait for them to let me know what I can do!
  • I went in, thinking of buying a Lumia for full price, off contract, to use as a media player / Zune (I already have an SGS3 for a phone, and happy with it), and the the sales rep stated that they can only sell them with a phone number attached, on a new contract or upgrade.
    Kinda bites.  I guess I'm forced into ebay or the second hand market.
  • Does anyone know if I purchase off contract, the phone can be used with another carrier?  Would the off contract phone be unlocked?  Could I put my T-Mobile Sim in the phone?  
  • Went to a corporate store right when they opened @ 9 am EST.  I had previously been in contact w/ a sales rep who told me they would have black, red, and white available today.  Waited half an hour in line and finally got to my rep.  He says, "Let em go in the back and grab your white Lumia 920".  My mind is racing in anticipation.  Seconds turn into minutes, where is this guy; I'm thinking to myself.  He finally returns to his perch about ten minutes later empty handed, immediatley my heart sinks.  "Looks like we only have three black units in stock", he says apologetically.  My heart sinks and my gut clenches as if I were just punched by Tyson.  He says, "I can order if for you right now and have it in three to five days".  It took all of my ninja calmness training to not grab him by the stupid iPad sling he and his cohorts were wearing and throw him through the front window (Which was barren of any type of Windows Phone 8 branding).  I walked out empty handed and broken hearted.
    @ this point I'm an hour late for work (I notified my boss previously of my late arrival), and I no longer have a phone in working order as my first gen Surround had just given up the ghost this past Tuesday.  I then remembered there's another store that I haven't frequented because of it being located inside of the local mall.  It was worth a shot.
    I arrive and am first in line as they open the gate (This store opens an hour later than the first store i went to).  The unfamiliar sales rep is as nice as pie and queries how she can help me today.  I blurt out, "Lumia 920 white!"  She grins and says, "Let me check my stock, I think we got a few last night".  My prospects are now looking upwards, but I remain cautious; holding my spot in line like a lion guarding a fresh kill.  She returns from the abyss of the stock room holding a white and orange box w/ the holy grail of all devices located inside it.  My Nokia Lumia 920 has arrived and is being booted and activated as I watch anxiously.  "Hmmmmm...." she sighs.  "It seems to be taking longer than usual to activate", she states.  Another who had arrived behind me has since left the store w/ his new red NL 920.  I start to sweat.  Finally, it boots and activates properly.  I leave the store on clous nine.  Get into the car and start removing the AT&T crapware form the app list when it freezes up on me.  AAAAAHHHHHHH!!!!!!!  I go back in and she has no hesitation in replacing the unit for me.  I now have a fully functional Nokia Lumia 920 and my world is whole once more.  I finally made it to work @ 11:30, LOL.
  • I pre-ordered mine that was promised delivery for today...didn't happen, so went to local store and and picked up my black 920. Going to refuse delivery on the other one on Monday. Haven't had much time to play with it but I like it so far.
  • I picked up for each my wife and I.  
    I was at the store 30 minutes before opening and glad I was.  They got 5 phones in...2 were put on display, the other 3 were gone immediately with people left wanting!  
    I haven't got to play much...had t get back to work after my "Appointment" but I will be up late playing tonight!!!
    North Canton, OH at the Strip
  • I'm trying to see the Nokia and HTC devices side by side to make the final deision.  I like the features and engineering of the Nokia but I like the size and weight of the HTC.  I've hit two AT&T stores today (before noon) and they were all sold out of everything besdies the Nokia 820.
  • got a 920 with my upgrade! but, sadly, according to the employee who helped me at the state street at&t store in chicago, there are no cyan models in the entire chicago area (including suburbs!). i had to get mine shipped to me... there are black, white, and red models available. can't wait to get my hands on it!
  • Tucson, AZ - My local store opened at 10am.  I took my lunch break from work to stop and get my Red Lumia 920.  When I got there, there were about 5 people lined up outside so I was hoping they were there for something else.  When we got in, a couple people were there for the Note 2 and the others just needed random help.  I was the first one to pick up a Lumia 920.  Damn this thing is beautiful.  They didn't have their wireless charges in, but they ordered one for me to be shipped to my home for free.  Can't complain about that.  Goodbye Android.
  • Finally updated my status on AT&T, backordered :( Oh well, thankfully Im a patient man, one more week with a blackberry wont hurt that bad...
  • Bought my Lumia 920 this morning! They did only have the red, white and black in store. No cyan or yellow.  Heath, Ohio store was packed and selling wps like hotcakes!    :)  Oh, and I LOVE MY 920!!!!!!! EEK! Ps, having google mail syncing problems if anyone comes across a solution please send a message :) thank you!
  • Of the 3 Nokia 920's my local AT&T store had, 2 had dead batteries and the third was almost dead....someone had turned on internet sharing on it...sabotage by Apple fans or do I need a tinfoil hat? The 8X had a spot, but actual phone was missing.
  • Got the only red 920 in my mall ATT store!  Also, a iphone user was upgrading to a 920 as well!  :)
  • Best upgrade story ever:
    Went to the ATT store and was told i'm eligible for an upgrade by 06/2013 and that the store manager can't do anything to pull ahead my upgrade. The cust. rep. advised me to call ATT and see if customer service can do anything for me.
    I called and and explained that my last upgrade was from a Focus to the Titan, and that the Titan had such horrible reception and speaker/mic issues that I bought a Titan II out-of-pocket at full price just to make up for it. I asked if they could accomodate me on pricing.
    The customer service rep went above and beyond my expectations. She gave me the Lumia 920 FOR FREE, plus wireless charger, FREE overnight shipping AND waived the upgrade fee. All I had to do was extend my contract.
    I'm expecting my Red Lumia 920 on Monday. Thank you ATT for your excellent service! I know those are rare words to hear.
  • For those that pre-ordered, cancelled because you forgot to add the charger, pre-ordered again, and now if your status says "processing" call to make sure your order was not cancelled. I pre-ordered two phones when they became available, but because I did not manually add the chargers, I cancelled online and ordered again with the chargers. Little did I know this would turn out to be a massive headache. I later received a cancellation notice for one of the phones, but not the other. When I check online, they both still say processing, but in fact they both were cancelled.
    Arrived 5 mins after the store was opened. 6 people ahead of me (not sure what they were ordering), but when it came my turn, the white 920 was sold out, 1 red left, some blacks left. Half of the customers at the store were looking/talking about the Lumia 920. No special displays though, but they were all wearing blue Windows 8 shirts. The Sumsung Ativ Windows 8 tablet was blue screened so I fixed that for them. The Lumias on display were not turned on, and the icons were in disarray - so I fixed that, and put the white one in high-contrast mode which seemed to catch the eye of a few people. The 820 was pending an update, so I updated for them. Downloaded some lenses for the cameras as they only had the bing lens loaded.
    So ordered a cyan for myself, and white for my wife. Will be the longest 3 to 5 business days. Shipping via fedex - who never rings the doorbell.
  • Legendary. Did you tell yourself to have a great day as you left?
  • Went to an ATT store during lunch today in Olathe, Kansas City. They have limited qty of red, white and black in stock.  They also have a working black and white demo on display.  The black is nice, but the glossy white feels and looks great! That would be my pick. Just not sure how scratch resistent this glossy polycarb will be, especially for 20-month use.  The very knowledgeable rep recommended the Zagg front & back screen protector.  
    My Sprint contract expires mid December. He said I can get the Lumia today, but will have to put a temporary phone# on it to activate in order to get the $99 price today. Once I activate, they start charging monthly rate.  So I just have to be patient and wait a month, and hope they still have the free wireless charging plate promo then.
    Overall, a great experience trying the phone and speaking to the rep.  I'm sold!
  • Got the red 920
  • ordered a cyan 920. ATT's premier online system is a mess. I am eligible for upgrade but the price for 920 is $199 on the checkout page no matter how many different ways I tried.  Finally I have to call in multiple times to get a $100 account credit and place the order.
    I started the pre-order as soon as it was open, but end up placing the order 10 hours later. Now it will be delivered Monday instead of today. I am mad....
  • Went to AT&T online store for cyan Lumia 920...  "You are eligible for a device upgrade at a discounted price.  Upgrade now."  Sweet. *presses Upgrade now link*  "Were (sic) sorry, but we are unable to process your request at this time. Please try again later." *selects checkbox for my phone, presses Upgrade button* "Only "No-Commitment" phones available to order at full retail price." *Emails AT&T*... 
    "Well, you are eligible for an upgrade discount.  We don't know why you can't online... You should call customer service."
    *Calls customer service.*  "Please hold..." (╯°□°)╯︵ ┻━┻
  • Not quite AT&T, as I live in the UK, but I got myself a nice shiny new Nokia 920 (Black), as an upgrade from Orange 3G to EE4G.
    I got the phone at Phones4U, where strangely they were selling the White 920 as 4G, and the Black as 3G only. I insisted I wanted a black 920 on the 4G network, and that's what I managed to walk away with :-)
    All set up now. Very happy!
  • Technically I should have gotten my cyan 920 today the I preordered, literally minutes after preorderes started, but ATT screwed me and didnt ship mine to yesterday. It wont be arriving until Monday. Needless to say I am pissed, as I know others that ordered theirs up to 12 hours after me will be getting theirs today. For some reason my was stuck processing for 36 damn hours before it shipped. If stores actually had cyan, I would have never preordered. Failure of a launch in my opinion.
  • I went to an ATT store around the corner, asked for the "new Nokia" and after a blank stare, she finally said "oh, the 920?" Then she told me that they don't have it yet and don't know when to expect it - maybe in a few days. They ordered 5 for their 10 stores and she's not sure if they'll get one of those 5!! Unreal.
    Then she suggested I go to a corporate store, and they did have the black and white. While the rep was just getting his hands on it the first time, he really liked  the phone and was very helpful. He's an Android user (Iphone hater) but likes the Win8 OS. I haven't gotten one yet because I want to see the different colors before I buy it. I guess I'll have to go to the MS Store.
  • I got mine in the mail few minutes ago. It came with a busted simcard. I'll have to take it to an ATT store. I tried to use Windows Phone PC interface for uploading some music. The application is sad, really. I don't understand what was wrong with Zune. All they had to do change the name of the application. Are there any alternatives to Windows Phone PC app? 
  • I went to the ATT store to buy a 920 right as they opened.  There was one other person waiting to get in as well.  When asked about the phones, they didn't even have them out on display yet.  They mentioned the shipment didn't come in until late last night.  After looking at the phone I spent a long time trying to figure out which color to get (RED WHITE BLACK)  I decided on the black.  All the employees had bluw Windows phone 8 shirts on, I asked one of the salesmen, have they trained them on these new devices and he said no.  He mentioned they got trained months ago (Mango I assume).  When asked about the free charging plate the salemen didn't know what we were talking about.  The manager was able to find the sales code for the free charging plate, but they have not recieved any yet.  They said they were going to ship the charging plate to my house.   
  • I first visited an AT&T store to copmare the 920 and 8X so I could decide which to get. Unfortunately they only had the 920 and they said they wouldn't get the 8X until next week. Wtf????? Well I started talking to the rep that was showing me the 920 (I played dumb about WP) and it seemed like she knew what she was talking about. Not as much as I would've liked, btu it's better than before. She also told me the Lumia 920 was selling really well and they only had one left when I went in at about 11:30am. So then I went to the Best Buy that was across the street to see if they had both. They only had the 8X and not the 920 (what are the chances?). The two guys there really knew a lot about WP. Both were WP users since pretty much the beginning. One had a Focus while the other had the Surround. They were really stoked about the new WP8 devices. I was a bit bummed I couldn't compare both phones side by side, but at least I got to see both in person and use both of them.
  • I was hoping to get an 8X around January\February , but with other things going in my life at the moment, I might pass
  • Sure did and its awesome, the ATT store did not have the charging plate in stock, so ordered one and shipped it to me.  Now wish Nokia had the gel case like my 900 had for this device, for just a little added protection.
  • Bought 2 black 920's at ATT in far Nor-Cal and the JBL Power Up in Black. Black was only color available for both.
    No charging plate,the employees were putting on blue windows 8 shirts as one installed the display 920 on the rack. No signage for wp8 in store or on windows.They said they didn't get any HTC8x in either.
    Sales rep I talked to was the same one I saw about the 900, when it was released he was store rep with one to try out before they got it. Since I didn't buy 900 I felt obliged to get 920 from him. We both thought it was odd that they didn't get one a day or two before to try out like with the 900.
    I knew more about the phone than anyone else in the store and I don't know much but what I've read on here.
    Very solid phone so far and sound quality from the JBL Power up is great look forward to getting  smaller wireless one asap.
    Lastly,to my fellow HTC ARRIVE owners,it cost me $40.00 to ETF my Sprint account after 9 yrs and it felt awesome telling them the reason I was leaving was due to sprint CHOOSING not to support WP.
    I told them they wouldn't support 7.5 updates and had EOL'd the Arrive before 2yrs, the rep had the nerve to say that nowhere in the contract I signed did it say they would support phone or updates and no updates because their techs are supposedly "still testing Tango to see if it's safe for their network" = BS 
    I said thanks for the clarity now I'm cancelling both lines (my Arrive,her EVO shift,$40+70 ETF) and let me tell you fellow sprint owners the rates at ATT are no different than sprint,if anything the $10 smartphone charge sprint charges isnt worth it where I live won't see sprint 4g/lte for 2yrs but ATT's network and speeds so far on my Lumia are superb.time will tell but very happy for now even if I have to wait for my 2(free) charging pads
  • I just picked up my glossy red lumia 920. Awesome phone! Has anyone else experienced Kid's Corner asking for your password when you try to unlock it? I thought it was supposed to unlock automatically, no password required.
  • Went to the AT&T store in Fenton, MO and they had black and white 920s and black 820s.  They didn't have any HTC 8x's in stock.  They also knew about the free charging pad.  I wish they had a Cyan 920 for me to look at too.  The 820 is a great looking phone too and I think will be a good replacement for my wife's Quantum.  I then went down the street and Best Buy had a demo 8X locked in their cabinet for me to look at.  I gotta say the HTC 8x has a great 'feel' to it, too bad it's overpriced and HTC did very little to wow me with their support of the Titan that I've had the last year... I'm going to see if there are cyber Saturday deals again this year (I got my Titan for a penny!).  I can't imagine them discounting the 920 more than it already is, but you never know...
  • I just got mine at 12:15pm PT.  Wow, I am so impressed so far.  The Cyan matt finish feels different than the matt Lumia 900 I have.  Almost like having a soft finishing touch.  I dont recall my lumia 900 feeling like this at all.  What a screen, love the beveled glass!
  • Ordered mine on the 7th from the store... My order is still pending.  Called to check on it... they have no clue.  So I'm going back to the store today to cancel my order and hopefully pick the phone up.
    Very not happy right now.  Very not happy.
    Went to 4 At&t stores and only one had the black 920 on display which was low on battery. No sales reps cared or were enthusiastic about any windows phone products. Asked for different colors and every store they told me I can only see the black one because the red & white are in the box and we can't open it. I asked when all colors would be on display, "WE WILL ONLY HAVE BLACK ON DISPLAY".  I was not allowed to look at the other colors unless I was committing to purchase. With this type of attitude and launch WP has no hope of large market share. i am amazed and disgusted that  on the day of the launch stores are ill prepared. All the employees are walking around with windows phone shirts but none of them cared about this OS at all.  Someone needs to wake up Microsoft and its partners to do some serious work at the ground level. NOKIA you are doomed if you allow this. If At&t is not serious about your flagship phone then go to a different carrier to see if they will get you better results and enthusiasm at launch. Your last shot at survival is at stake. 
  • Got to my local at&t 30 min early with two people already there. One was getting a 8X the other a red 920. I went with black and i am loving everything about it. The curved glass feels great and the phone itself feels good to hold. I am coming from an iPhone to my first windows phone.
  • AT&T in NJ only had black 920s. I bought the second to last one. No chargers but they ordered it and are having it shipped to my house. Very good experience overall, and much better than when I tried to buy my wife's WP7.5 phone a year ago when they kept trying to talk me out of it. This time, the guy behind the counter was enthusiastic and actually owned a 900. 
  • Has anyone seen an HTC 8x?  Every store I called today said that it didn't launch today. Just the 920/820, which barely launched.  I don't call the majority of online order getting backordered or canceled and stores getting 2-4 phones, with most not getting any, an actual launch.
  • Can't find the 8X anywhere.  Every AT&T store in Charlotte, NC says they did not get any shipments of them.  That's a pretty poor launch day outcome.
  • Went to two AT&T stores today, one didn't have the lumia and the other only had it in black and white.
  • I got mine this morning right after the doors opened.  The hardware optical image stabilization is very good for video.  I was impressed with the very first video I took.    Phone feels fantastic in hand too.  Can't wait to get this puppy loaded up and fuly functional!
  • Went to AT&T store and had worst experience waiting for someone to acknowledge me for about 30min, why? They were busy setting up the windows phone 8 posters/advertisements. A man in front of me got the last 920 in the store
    :( luckily my local best buy store had 3 in stock and I got one. Both stores only had black. Typing this on a 900, will take a good one hr of no interruptions to set up my 920, will let you all know how the Nokia religious experience goes
  • I just went to an at&t store and played with the 920 and 8x. Do not worry about the heaviness of the 920, it is overblown. That phone is really really nice, and for the price its a no-brainer for most people. The best things about the 8x is the body, its lighter, and it feels great in your hand. U will love the way the polycarbonate feels on the 8x. I might get the red 8x because I want to try something different this time. compared to the 920 and that beautiful screen, I downgrading!!
  • Waited 2 hours in line to get the 920, but ended up with a defective phone that has terrible backlight bleed. Going to have to get an exchange tomorrow... very disappointed at the moment
    (am a Microsoft employee)
  • my wife picked up the only red 920 they had in stock at one of the largest at&t stores in the Phoenix area at opening this morning. And no charging plate like everyone else...though they will be mailing it directly to us. I already have a black 920 and bought the energizer qi dual wireless plate for my office, working great!
  • I got mine in San Francisco. Got the black one! They don't have the white one, although I was looking forward for the Gray color, but then realized that it won't be available in the US market, Gray color is only for International market.
    Also a tip...
    1) You can get the Pay As You Go, if you are happy to pay $450 upfront!
    2) You can get Free Wireless Charger ONLY if you signup for 2-Year Contract, not the "month to month" post-paid OR pre-paid.
    However you can get the free wireless charger via Nokia by visiting
    Take Care 
  • I ordered online.  Off contract (month to month) and got the free charger. The stores are always full of crap.
  • Got mine this morning from my local AT&T store...beautiful $449 off contract..
  • Hello,  Just wondering what was you motivation for buying it off contract?  Can you use the phone with another carrier besides AT&T?  Does the math work out that buying the device off contract will save money over time?
  • My motivation is that I like Hardware. I don't have loyalty to a carrier. If Verizon in 6 months comes out with a bad ass phone that I have to have, I can get it and jump ship and I don't have to worry about termination fees.
  • Got the 920 two hours ago...was the first one too. Funny because when the TITAN came out, I was the first one in that store to buy one of those also. I'm developing a pattern, lol.
  • My first windows phone. Got mine in the morning, Red. Awesome. Downloaded wpcentral app. good job guys. nice app. In the process of learning how to use. constantly amazed by how smooth this phone is. Best tech purchase I made after my XBOX..
  • The 920 is very very nice phone!! Get it!
  • Went to the largest AT&T store in my town right before opening, the staff was there having a training on WP8 and they all had on thier little blue Windows 8 shirts but the staff was cluless. The sales person even tried to get me to buy an android phone, not very hard mind you, but he did question why I wanted a windows phone. They had 3 red in stock and the black ones weren't even recieved from the day before so I had to wait.
    While I waited I had to teach the staff there about the cool features of WP like deep linking and how searching can be a deeply integrated experiance... it was like I was M coming down from the mount with the word of god... what do they teach them at these trainings? I felt like donating my time to teach them about thier own product.
    I did end up going home with 2 Black 920's and the charging pads on order for 198.98 (no sales tax here) and they bought my old focus gen 1's for $46 which helped offset the activation fees.
  • Picked up my L920 first thing this morning at store opening. Only black, white, and red in the store, I chose red. There was no free chargers in the store but I was able to get one mailed to my house for free. The customer service rep was real good with the transaction and even had a L900 himself. Spent the day reloading apps, customizing, and getting all my settings how I light them. Downloaded Angry Birds Star Wars to play tonight. Happy happy!
  • Just picked up a Lumia 820!  I have a question, does anybody know if Navigon is going to update their GPS for Windows Phone 8, I did not know it would not work on the new phone and am not happy.  I have played with Nokia Maps and do not like the fact that it is not linked to your contacts like Navigon is.  You have to search for every address instead of just opening contacts.
    Besides that the phone and OS seem great, can't wait to pop a 64GB card in!
  • Got mine from Microsoft Retail in Century City (Los Angeles), CA. They have red, black and cyan; I got red. Off-contract was 404.10 before taxes (I work at the store and get 10% discount).
  • I picked up a Black 920 at my Local AT&T store. They had one black and one red left in stock and the glossy red was a little too bright for me. They also had one blue HTC 8X in store but there were none on display, just the 820 and 920.
    My store did not have wireless charging mats shipped to them but they are expecting a shipment in the next few days and will call me when they come in to go pick mine up.
  • Store Location: Cincinnati, OH
    1 Red and 1 Black 920
    'Plenty' of black 820's
    1 Blue HTC 8X (No Display Models)
    No Wireless Charging Mats until next week.
  • Got mine today!  Preordered online Wednesday morning:-)  Downside is I did not receive a free charger plate.  The rep told me the limited offer must have run out before I ordered.  But, he did wave my $37 activation fee, so that helps:-)  Now I can go by one at a steep discount!
  • i bought 3 920, black, yellow and red.  Waiting on the yellow and red to be shipped.  Also got a microcell and att hone phone, all seem to work fine.
  • I am disgusted with AT&T. I pre-ordered back on the 7th as a "Premier" account and I ordered off-contract. Two days later I have yet to receive it, the order is still "processing" and my card is charged. Yet no one in customer service (out of the 7 times we spoke) knows what is going on. SO they "pushed" my order through to now have a second charge on my credit card at full price and it's still only processing. Everytime I spoke to someone they said I would get an email within the air with the updated status. I have yet to receive any email at all. I don't mind waiting for a phone but this is F**King bulls**t. Each time I speak to a rep no one knows what the previous rep did or what "system" to check for the status. And who the hell do we complain to? All it will do is fall on deaf ears. All they care about is new customers. F**K their loyal customer base. This is disgusting.
  • Just got my phone from the mail carrier. I actually violated federal law by going into the back area of the mailroom to talk to my postlady. She wasn't too pleased, lol! :) Longtime Verizon customer, excited for something new.
  • got mine today! Called at 10am and had the manager hold a white one for me. There was a line waiting for them. I got there at 11am and they only had 2 black ones left. One guy came in looking for one as I picked mine up. Its a great phone, just real wide. I'm very happy though its a great phone, saw the 8x at. Best buy. Meh, great size though.
  • My upgrade is in march....maybe Surface phone will be announced by then!
  • Yep! Lumia 920, I went to the store right before it opened up. I was the first in the store to get the Lumia 920 when all others were busy getting Galaxy Note 2. :] I had such hard time choosing between white and black, but went with matte black. I'm now playing around with the phone customizing and stuff. Loving it!
  • Someone should let Nokia and Microsoft know what's going on at the At&t stores. And with their inventory or the lack of.
  • Online as well.  They don't have enough to fulfil their pre orders.
  • Ordered my Matte Black on Wednesday and it was delivered today - can't wait to open it!  I was hoping for the grey but we all know the story of that ...  !!!!!!!!!!
  • I was so excited to get a Lumia 920 today.  I tried to call my local AT&T store (Lima, OH - about an hour away from home) the last couple of days, to make sure they would have it in.  Unfortunately their phones do not seem to work.  So I left for work extra early today so I could make it to the store and back before work.  When I first got to the store, I was happy to see Lumia 920 signs posted in the windows.  I go in, find the Nokia, but they are still the dummy phones.  I ask the sales agent if they have these in, he says they should be in later today yet.  Im a little bummed, but I still have an hour before I have to head to work.  I do a couple of other things in town, then head back to the AT&T store.  The sales rep seems surprised to see me so soon.  I ask if he knows about what time they would get the phones in.  He asks another sales rep who says the phones dont come out until Nov 11th.  I tell him they came out today, but hes for certain they dont come out until the 11th, but you can preorder them online.  Ugggg, why do things that should be easy, have to be so hard???  So no Lumia 920 for me, and now I dont really know if I want one after such a disappointing experience.  
  • Sounds about right for a state that decided the election for Obama. I can't beleive ya'll voted another 4 years of this sh!t. Pitiful.
  • Really guy? Grow up and get over it.
  • Yeah really, why don't YOU WAKE THE HELL UP? Call me in 4 years and let me know how wise your choice was... You all will probably still be blambing Bush.  You people are naive. 15+ T R I L L I O N  (That's 15 Thousand Billion for those that can't comprehend that much) in debt, with no budget from this administration since he's been in office. Over a trillion in defecit speding EVERY year, what do you think the money that the governemt spends is monopoly money? No it's real and it comes from real hard working TAX PAYERS!!!! Our children and grandchildren are hosed with another 4 years of this MADNESS! WAKE THE F*CK UP MAN - HERE WE COME GREECE!!!!!!
  • Live from Augusta, GA: "I got my glossy RED Lumia 920 this morning!  I was the first to purchase the Lumia 920 at the AT&T store near the Augusta Mall.  There are only 2 AT&T stores in Augusta.  The other one is in Evans.  They only had one red one, and I got it!  Customer service was great, all employees were wearing Windows Phone 8 t-shirts, all of them were ignorant of the details of Windows 8, oh and I asked about the wireless charging pad after-the-fact and the retail sales consultant called me back, stated it was an online promotion, consulted with his manager, and they got one ordered for me to be sent to my mailing address.  Not a bad deal and most importantly, they kept it professional.  Did I mention that all the employees were ignorant of windows 8 and windows phone 8?  Also, the security wire that is attached to the back of the display lumia 920s blocked the awesome camera in order to take example pictures.  Who is running the show there?  I had to help them out with that.  There is no love for Windows Phone 8 in the real world.  Someone, please educate them!
  • Called 3 local AT&T stores.  All three had phones available.  All three only got Black Red and White phones.  Two of the three were out of Red and one of the three were our of white.
    I was wanting a grey phone, but I will settle for white.  My wife will be dissapointed to find out that if she wants her yellow one, she has to have it ordered! :P
  • I was on the fence for a while, I've been Android for years. I decided to stop by a local AT&T store and they had black 920's in stock...I pulled the trigger...This phone has 14 days to wow me or it's going back...
  • Kudos for giving it a try
  • Ordered mine wednesday but called today because it said it was still processing. They said whoops sorry this usually doesnt happen but it forgot to do a few steps then he proceded to ask me if i have a windows phone before, if i connected it to xbox and you ordered it off contract right? After i answered these he said ok we are done but sorry to inform you that your phone will not be shipped out till monday i ordered the red and hoped to gt it today but oh well patience is a virtue.
  • Went to ATT over lunch--first store only had one 920 left in red.  Second store had black, white and red.  Surprisingly, after some prompting someone within earshot said that one 8X had come in.  Lo and behold, they had it and unboxed it so I could get a comparison (without turning it on).  I originally loved the 8X when it was announced, but then settled on the 920 for all its obvious advantages (especially after the price was announced).  Now I'm reconsidering but still leaning toward the 920.  The 8X is pretty incredible if you are looking at form factor issues.  It's making me wonder whether I can get by with 16GB.  The phone just disappears into your palm.  The 920 is very ergonomic for its size, but it is a behemoth.  It has nothing to do with working out in the gym--the 920 is substantially bulkier and heavier, so the two experiences are at the opposite ends of the spectrum.  I'm gonna go back later and I'll still probably get the 920 but comparing both of them in each palm slowed down my decision-making just a bit.
  • American 920 is cheapest one in the world. May I know can you unlock it easily? Does AT&T 920 support WCDMA? Thanks.
  • WCDMA means 3g. Don't confuse with CDMA. 
    Ofcz 920 has 3g,4g,LTE.
  • My white one will not be here until Monday, finally got a tracking number yesterday, and it was ordered on Wednesday. Poppycock!
  • I went to Local AT&T store at 12noon looking for Lumia 920. At the entrance there was banner of HTC 8x hanging. Inside the store another banner of HTC 8x. Then started looking for Handsets on display. Afte