Hands-on with HoloLens 2 and its Windows Core OS

Zac Bowden
Zac Bowden (Image credit: Windows Central)

I finally had the chance to go hands-on with the new HoloLens 2 at Build 2019 in Seattle, and I was blown away.

Announced at Mobile World Congress in February, the HoloLens 2 is Microsoft's second-generation holographic computer, aimed primarily at businesses in need of unique computing experiences for workers. HoloLens 2 is nothing short of a technical marvel that will make you want one even though you might have zero use for it.

I was able to mess around with one for about 30 minutes, given free reign to try out some of the demo experiences, and the OS itself, which is Windows Core OS in the Oasis configuration. These are my initial impressions of the HoloLens 2.

HoloLens 2 hardware

HoloLens 2

HoloLens 2 (Image credit: Windows Central)

Kicking things off with the hardware, so much has improved over the first-generation. Everything from weight distribution to how the device sits on your head has been given the once-over, and it really shows. Let's start with the weight because I think that's where the most significant improvements have been made.

One of the biggest complaints I had about the original HoloLens was that after a while, it became incredibly uncomfortable. All its weight was positioned at the very front of the headset, meaning your forehead and nose were taking the weight. This was fine for short periods of use, but after a while, it would strain the bridge of your nose. With HoloLens 2, Microsoft fixed this problem. HoloLens 2 is about the same weight as the original HoloLens, but Microsoft evenly distributed the weight so that now it's split between the front and back of the device. This means there's 50 percent less weight at the front, and that's 50 percent less weight on your nose.

This improved weight balance is a much bigger deal than you'd think because it means HoloLens 2 can now be worn for longer periods of time without getting uncomfortable. In fact, this change means the device doesn't even need to sit on your nose anymore. It just rests around your head. It's a much more comfortable setup.

To adjust the device, there's a little twister at the back that you can turn to increase or decrease the tightness of the headset band. The viewfinder can now also be flipped up if you need to take a quick look at the real world without Holograms getting in the way, which is another small but impactful change.

The device is powered by a Snapdragon 850 processor, meaning it's a Windows-on-ARM device. That means it has capabilities like instant wake, something the HoloLens 1 doesn't have. This reduces the boot-up time, which lets you get back to what you were doing quickly and efficiently. Regarding performance, in my short time with the device, I noticed no noticeable lag. The Snapdragon 850 is excellent for this kind of device.

Regarding the "display," the field of view has increased, but it's not a world of difference over the first-generation HoloLens. HoloLens 1 felt very cramped, almost as if you were looking through a letterbox. HoloLens 2 doesn't feel like that, but it still doesn't fill up your entire viewing area. Anti-aliasing is much improved, though, and I noticed fewer jagged lines throughout the OS and in apps.

Windows Core OS for HoloLens 2

HoloLens 2 is Microsoft's first shipping Windows Core OS product. Known officially as "Windows Holographic for Business," this flavor of Windows Core OS is very similar to the old HoloLens 1 OS, known simply as Windows Holographic. From a usability standpoint, HoloLens 2 is a generational leap forward over HoloLens 1, thanks to the ability to touch and interact with holograms directly. Being able to walk up to and manipulate holograms with your hands is a complete game-changer. There's no learning curve to HoloLens 2 once you're aware of how to interact with it. Human instinct is to reach out and touch when you want to interact with something, and that's precisely what you do with HoloLens 2.

To access the Start menu, the Start button itself is found on your wrist. Just hold up your wrist, and a little Microsoft logo appears. Just tap it with your other hand, and the Start menu will pop up. From there, you can tap on any of the elements in your Start menu to get to where you want to go. Scrolling is a unique experience, and there are two ways to do it. You can do it via "touch," which is as you'd expect; just reach out with your finger and scroll as if you were scrolling on a tablet. There's also eye tracking available on HoloLens 2, and in certain areas that eye tracking is used in scrolling. If you get to the bottom of a window, and there's more content available to scroll, the window will automatically start scrolling, which is just magical.

One new thing I was able to try that wasn't working when the press first went hands-on with HoloLens 2 back in February was the new holographic keyboard. Because users can now reach out and touch holograms, Microsoft had to rework HoloLens keyboard to accommodate for this. As such, it's a bit larger, and the keys are round now. It works just as if you were typing on a tablet. You reach out and begin poking at the area where the holographic key is showing up. It's not too accurate, but you can bang out a few sentences if you really need to.

Holographic apps can be much more advanced now, thanks to the new hand- and eye -racking capabilities. In one of the demos, a virtual bird is floating around the room, and if you hold out your hand, the bird will fly to it wherever you are in the room.

During my hands-on, I asked whether the HoloLens 2 can run Win32 programs. Microsoft was not willing to comment, but I know from sources that this is indeed the plan. I asked because I noticed the version of Microsoft Edge that is shipping on HoloLens 2 is the old Edge, not the new Chromium Edge. I don't think the ability to run Win32 programs will be there when HoloLens 2 starts shipping, but it is something that is in the works and will likely come in the form of an update later.

Speaking of updates, the HoloLens 2 I was playing with was running the 19H1 RTM build, and it was working well. Since HoloLens 2 is a Windows Core OS device, it will benefit from the new, improved Windows Update that takes less than a minute to reboot once an update is ready to install.

HoloLens 2 and Windows Core OS are exciting

My initial impressions of the HoloLens 2 are excellent. The field-of-view improvements aren't as huge as I was hoping they'd be, but it is better than the original HoloLens and doesn't feel cramped anymore. Everything else is just magical, with the way you interact with holograms topping the list.

HoloLens 2 should begin shipping later this year to businesses and developers for $3,500.

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Zac Bowden
Senior Editor

Zac Bowden is a Senior Editor at Windows Central. Bringing you exclusive coverage into the world of Windows on PCs, tablets, phones, and more. Also an avid collector of rare Microsoft prototype devices! Keep in touch on Twitter: @zacbowden.

  • I foresee many MS logo tattoos on people's wrist in the future if that continues to be how the start menu is launched. :P
  • After 6 hours only 1 comment. Microsoft is not doing enough for future 3D interface through UWP running on Win Core OS. The team working on Next generation cross platform Windows UI controls is slow to merge desktop to Hololens. Most effort working on Win UI for React Native for the Web... Compromising Asp. NET. core and Blazor... Totally non-understandable....
  • Or, the general public aren't actually that interested in the technology.
  • Maybe its because he looks completely ridiculous wearing this thing? Perhaps it will be acceptable in 10 years when it looks more like normal eyeglasses and not scuba diving gear.
  • Possibly, but even Google Glass faded away into nothingness pretty quickly, granted it was much older tech. I honestly don't think that consumers are really at the point where AR is a necessity, or even really considered. They might think the occasional game is cool, and practical uses are interesting, but beyond that it just seems very Tech World only.
  • Agreed. At this point, this stuff is basically a solution looking for a problem. That it looks absurd and is totally impractical/expensive does not help. In short, it has many years to go before it - if ever - becomes useful.
  • Zac, did Microsoft really tell you to officially refer to it as "Windows Holographic for Business"?
  • It is the name of the OS, yes.
  • Looks great. I do think there's less buzz this time around because (a) it's an iteration on something that we've already seen (from MS), and (b) it's still primarily intended as a commercial device. Maybe HoloLens 3 will be the device to get consumers talking again.
  • Certainly wish they would make a consumer version. I have been wanting one since they first announced it. Not sure how they could shave that price down though. Do these really cost that much to make or are they jacking up the price because it is labeled as "enterprise"?
    Wonder if they have considered lowering the price a bit to maybe garner more users and gain more interest in the device? Not advocating they lose money but in the long run it could gain them more on the bottom line.
  • All parts, from the custom silicon, the new MEMS laser display, processor board, design and packaging is built in-house. Also there's R&D costs to recuperate to keep development going. It's pretty bleeding edge and most of the parts aren't commodity items or off the shelf yet. Even Magic Leap which uses more off the shelf components range around 2k+, I'd say the price is alright from the looks of it.
  • there's not much you can do with these glasses unless you are a 3d programmer...
  • Are you serious? How about training in things like manufacturing, hell how about the ACTUAL manufacturing process? There is a reason actual companies are buying these things, and still buying the first models.
  • If you want training for your at home manufacturing processes, you would also need an at home 3D developer to create the training...
  • Yeah, I understand that, I meant being a developer is not the only use for these things. I really misunderstood the initial comment, so I was speaking generally in enterprise and not for home customer use.
  • Did they say anything about whether or not apps written for HoloLens 1 will work on HoloLens 2? One would assume that they do since the first was a "developer edition", but I still haven't seen anything officially stating that.
  • Yes it would work, they stated this on MRTK Github when people asked. But HL1 Apps will be limited to the air tap / pinch controls like how the worked in HL1. To use the new input schemes you'd need to update the apps.
  • Sorry, wrong comment got replied to.
  • I enjoyed reading each sentence of this article. Very interesting to experience through your words and I really look forward to a closer look of this in the long future once it becomes available for Zac or Dan to purchase.* * For those prosumers who really just want to give the new tech a spin. This of course assumes that it will trickle down from "those who ordered and need this" to enterprise in general, and later for small businesses until finally... prosumers. Not consumers though, we know that :)