On Monday, many Skype users were unable to sign into the messaging service for several hours on their desktop and mobile clients. Microsoft finally fixed the issue and now they claim that a configuration change that it released that was bigger than usual was the root cause of the problems.
Microsoft said it worked hard to re-balance the huge traffic load and that the problems were solved by around midnight GMT on Monday (that's 8 p.m. Eastern time). It added:
Microsoft's statement did not address what the company was doing to make sure the same problem would not happen again to its Skype services.
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