Microsoft is close to releasing a fix for the Windows 10 PC 14393.222 install issues

By John Callaham
published

Microsoft says it is now "finalizing" a fix for the Windows 10 PC owners who have been unable to install the latest 14393.222 cumulative update.

The company rolled out the update last week, first to Release Preview Insiders and then later to all Windows 10 PC users. However, many of them have been unable to install the update. Now, in a post on Microsoft's support forums (opens in new tab) (via Neowin), a company rep provided this update:

Hello Insiders!We've been working diligently on this issue and are finalizing a clean-up script that will fix the underlying issue preventing the install of KB3194496 (Cumulative Update 14393.222) for affected users. Your patience during our research and subsequent work is greatly appreciated.Thank you as always and stay tuned!

If you can't wait for this clean-up script to be released, there is at least one third-party workaround that seems to do the trick, although it does require some registry editing which can be tricky.

John Callaham
John Callaham
25 Comments
  • Wahey, glad I waited for them. I'm comfortable with the registry in general but TBH don't want to mess with the Xbox Live game saving tasks, even if I should in theory be able to re-enable them as I'm taking advantage of Xbox Play Anywhere right now and the tasks sounded related to the save game sync
  • Dan, you don't have to worry. I went from Insider to back to production build at AU. I had this repeat install issue. By following the simple steps, 2 files, 2 tasks, 2 keys. My PC is now at .222. Best of all, it puts back the scheduled tasks, the files and reg keys!.   Nothing to be concerned about, I'd go right ahead.
  • good work :) More satisfied users. ^_^
  • Ot: Im waiting for the mobile version to be released on production
  • This build is apparently exactly the same as the current release preview build. I believe there is only a small change, related to PC use only.
  • Patch Tuesday is next Tuesday, the 11th of October. I expect a higher version, like 14393.3xx
  • It's always best to do a fresh install when upgrading to remove any bugs that may come along from the previous os, then all updates will be a breeze. Then again not everyone knows how to install windows even though it is so easy to do. I always keep a all my important files backed up on OneDrive and the not so important on an external hard drive. So as a major problem occurs for what ever reason, fresh install! Hope they fix the problem soon though. Greetings from Jamaica :)
  • Considering new builds of Windows 10 are released approximately every 4 weeks - and sometimes even more frequently than that - it's totally unreasonable to expect the entire installed base to perform clean install every time a new build of Windows 10 comes out. Especially considering a relatively large number of those users will be running an edition of Windows that gives them very little control over when those updates will be scheduled for installation.
  • The releases are more of cumulative updates as opposed to builds. A full build would change the 14393.xxx to something else like is happening with the RS2 branch
  • Granted, that would be the normal way of doing things. But Microsoft uses the terminology "Build" to refer to each cumulative update.
  • well on pc thats not true :P even on mobile anymore :3. if you are insider ofc its best after the finish of the major update (since you did like 30 upgrades) to do a clean install on pc and mobile since many upgrades mignt cause you bugs although my pc since January has been on insider fast now on release preview no reset or clean install of AU and i have zero bugs or problems or anything to slow me down. Same for my L535 which i only got a clean reset last week to give it to my father since i got a L650 :D!!!  but no hard reset before that!! MS has done a great job on its upgrade service on W10 and it only gets better!!! while culmulative updates are updates so they affect small things
  • If install fix won't install then they need to fix install fix install issue and hope that install fix fix installs.
  • Also problem in mobile
  • will this also fix the insider's build, because it also still an issue in these builds as well? Makes one wonder how this build could be released without QA so soon to all windows users where the issue hasn't even been fixed on the insiders builds. How will which know which update is the install fix? Will it be a cumulative update, will it be patch, will it be a titled:""new" KB3194496"?  
  • research​?! he really called it a research​?
  • Come on insiders....get this fixed up so that you can move on and break the next thing.
  • Was there a specific issue/configuration that caused this? I installed on three PCs with no problems, all worked first time, one of which is on Insider release preview Posted via the Windows Central App for Android
  • it *seems* to be machines that changed rings, likely from Fast ring back to Slow/Release or opted out.
  • Installed on 4 different machines and not ONE single issue. 
  • Hope it comes soon. Tired of having to deal with it every time I need to reboot for some other reason. Super annoying right now.
  • one mobile and three pc's/laptop no problems but my main desktop just doesn't want to know even after a complete reinstall of W!0. tried all the usual tricks but no no.
  • one mobile and three pc's/laptop no problems but my main desktop just doesn't want to know even after a complete reinstall of W!0. tried all the usual tricks but no no.
  • one mobile and three pc's/laptop no problems but my main desktop just doesn't want to know even after a complete reinstall of W!0
  • one mobile and three pc's/laptop no problems but my main desktop just doesn't want to know even after a complete reinstall of W!0. tried all the usual tricks but no.
  • We've been working"diligently"while our colleagues are retrenched.
    How many people are left to sort out issues like this?