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Microsoft confirms no Creators Update for Intel Atom Clover Trail CPUs

Following an earlier report that the latest Windows update wasn't installing on devices powered by Intel Atom Clover Trail CPUs, Microsoft has now confirmed that future OS updates for these devices has been canned.

In a statement to The Verge, Microsoft confirmed the what and the why:

"They require additional hardware support to provide the best possible experience when updating to the latest Windows 10 feature update, the Windows 10 Creators Update," explains a Microsoft spokesperson. "However, these systems are no longer supported by Intel (End of Interactive Support), and without the necessary driver support, they may be incapable of moving to the Windows 10 Creators Update without a potential performance impact."

It doesn't mean you should throw your old device in the trash, though. Many of these affected machines came out in the Windows 8 era, but there's still life in those old dogs yet.

Microsoft will be offering the Anniversary Update to affected devices, and specifically, will maintain security updates for them through to January 2023. This is much longer than Microsoft will be maintaining security updates for other Anniversary Update machines, with that set to expire in 2018.

Richard Devine is an Editor at Windows Central. A former Project Manager and long-term tech addict, he joined Mobile Nations in 2011 and has been found on Android Central and iMore as well as Windows Central. Currently you'll find him covering all manner of PC hardware and gaming, and you can follow him on Twitter and Instagram.

35 Comments
  • Given the performance on these devices they probably wouldn't handle Fluent Design that well so not terrible. And they'll continue to run just as well as they do today. This is almost a positive for people who want to keep these devices
  • Agreed. At least they're not being thrown out to pasture since, for many, they're still working just fine. I assume my old Dell Venue 8 is included in this pile. To think it'll be supported until the next decade with security updates is pretty incredible!
  • Dell Venue 8 isn't Bay Trail? (one generation newer than Clover Trail)
  • I thought it was Bay Trail.
  • I honestly don't know. I've had it for what feels like forever now!
  • The Venue 8 Pro is a Bay Trail Atom. The 3000 series Atoms (Bay Trail) are still being sold in Windows 10 tablets today. So we should be good for awhile longer.
  • the GPU you need a update to fix the problem on the Creators update but they were out outsourced to PowerVR so is most likely not get the update from them
  • I know this is kinda wrong, but feels so great that WP owners aren't the only one whom Microsoft burns. Lol. 😅
  • It isn't MS, if the hardware vendor isn't providing driver support than it is the HW vendors issue.
  • Yeah, but MSFT has the workforce to do things right, but they won't. They have good relations with Intel.
  • All good things must come to an end. If Microsoft and driver partners pour resources into antiquated systems to appease a few people, then we'd still be on XP. The needs of the many outweigh the needs of the few
  • They don't. If Intel don't want to support the chipsets, then neither can Microsoft. Microsoft is over pandering to manufacturers for backwards compatibility. It's not worth it in the long run.
  • In this case it is Intel's responsibility, not some no-name OEM.
  • And they will say it is PowerVR responsibility.
  • Nice extended support by Microsoft for these machines.
  • it's really intel fault for out outsourcing the GPU
  • Clover trail systems should never have been upgraded to Windows 10 in the first place, that was Microsofts one mistake you can hold them to. What the media are often not reporting is that Clover trail chips were an attempt by Intel to match Arm chips so instead of the normal Intel GPU it had a PowerVR GPU instead. Power VR GPU's under Windows are terrible, the drivers are awful and very buggy. ImgTech the makers of PowerVR GPU's have no intention of supporting Windows drivers unless they get paid by Intel who doesn't care and thats forced Micrsofts hand into dropping support.
  • Exactly
  • If there is one industry where "in the past all was better" does not apply it is IT :-). Go with the flow and keep moving!
  • I couldn't disagree more. Software was far better before Google started releasing betas to the public. Now all software released is essentially beta.
  • This will confusing in years to come with mcirosoft OS now falling under a ubiquitous windows 10 umbrella and that update does not mean you will get it per se. The price for windows 10 as a service model (itterations such as 7, 8, 10 marked a much clearer milestone definition and well defined threshold of what you will not get). It's going to be a learning curve to learn the new meaning of "update". Even "creators" means more than what the word suggests. Confused already?
  • This is only for  clover trail right? I just installed creators update to a bay trail dell venue pro 8 with no problems.
  • Your good to go. Intel use a third party for clover trail GPU
  • Microsoft is offering support for the last 3 versions of W10 at any given time. These devices are stuck at RS1, RS1 will be supported until September 2018 at least.
  • Edge works terrible with a few extensions in the Anniversary Update. Those bastards are doomed. They're better off sticking with 8.1.
  • Suggestion to the eds: in an article like this, please include a list of the relevant processors. (Microsoft should do the same, but that's a different issue.)
  • Taken from ZDNet:  The affected devices include those running Intel Atom Processors Z2760, Z2580, Z2560, Z2520.
  • How can you tell if you have one of these?
  • Go to Settings, System, and About.  Look down the list of device specifications for Processor.  Look for these Intel Atom Processors Z2760, Z2580, Z2560, Z2520.
  • Surface 3 is fine, so I'm good.
  • That batch of Atoms never had a good set of drivers. Even when Intel "supported" them, it was pretty basic support and one of the reasons Atoms got a bad rep. The Cherry Trail x7 version in the Surface 3 is light years ahead of these. However, even these improvements fell behind the leaps ARM has made.
  • @ Dan Harris: You're out of your mind. My Bay Trail Tablet plays 120FPS 1080p video without dropping a frame. Fluent Design is child's play. Vista was more demanding of PC graphics cards than the crap Microsoft is coming out with at the moment (Fluent Design). Lol. You have to be kidding me with that cop-out. Performance isn't even approaching a valid reason for dropping support on these devices, considering the old desktop processors they still support Windows 10 on (many of which perform hilariously worse than these Atoms, like some of those old AMD E-300 Dual Core APUs that can't even open the Windows Menu without lagging... Yea, the Creator's Update is fully supported on those... Even though the Bay Trail Atoms perform about 50x better. Trying to sell this as "almost a positive" is just shilling of the highest order. Stop it.
  • When does Intel usually mark their CPUs as End of Interactive Service? Where can I find the EOIS date? Can I calculate it myself?
  • This is when the "Windows 10" label become confusing. In the past, they dropped CPU support with a new version of Windows, but now that it's all "Windows 10" and different milestones (Anniversary Update, Creators Update, etc) people will get confused because for most people it's still Windows 10. If I install Windows 10 on a device, I expect to keep on receiving Windows 10 updates until the device dies, but if they had released it as Windows 11 I wouldn't have had an issue with a dropped CPU support.
  • Let me die with intels i series