Rockstar Games apologizes for rocky Red Dead Redemption 2 PC launch

Red Dead Redemption 2
Red Dead Redemption 2 (Image credit: Rockstar Games)

What you need to know

  • Rockstar Games officially apologizes for the Red Dead Redemption 2 PC launch issues.
  • While a lot of issues have been addressed, there are lingering problems for NVIDIA users.
  • A complimentary care package is on the way for players.
  • You can purchase Red Dead Redemption 2 on PC for $60.

Red Dead Redemption 2 hasn't had the best launch on PC due to some widespread technical issues. Rockstar Games has been releasing patch notes and frequent fixes since launch day, but hasn't publicly acknowledged the problems until today.

The company released a statement on Twitter Wednesday apologizing for the launch, along with a promise that it's working quickly to get the game in running order.

"We sincerely apologize for this temporary inconvenience and will update you as soon as we have more information to share," the statement read. "We want everyone to be able to experience Red Dead Redemption 2 on PC as we intended as soon as possible."

The statement also noted that the team has been "working as quickly as possible to address issues that have impacted the launch" in both the game and in the Rockstar Launcher.

It noted that a lot of the issues have been cleared up, but there are still lingering issues with computers that use NVIDIA graphics drivers or GPUs.

Either way, anybody who plays the game on PC this week through the holidays will receive a gift: a care package for Red Dead Online that includes the Prieto Poncho, provisions, and ammo. More details on the package will release in the future.

You can check out the full statement below.

See more

I've been attempting to play the game since launch and can confirm a lot of these problems. The Rockstar Launcher couldn't open the game. Even if you got that working, the game still might crash due to CPU spikes. Some common fixes involved shutting off your anti-virus software and running the game in adminstrator mode. I'm also still running into issues into Week 2, but I have an NVIDIA GPU.

The fix for computers using NVIDIA components is expected to come along today, so look out for our review of the PC version soon!

Carli Velocci
Gaming Lead, Copy Chief

Carli is the Gaming Editor and Copy Chief across Windows Central, Android Central, and iMore. Her last name also will remind you of a dinosaur. Follow her on Twitter or email her at