Service Alert - Windows Phone Store temporarily down

Just a mini-service alert, the Windows Phone Store (for at least those in the US) are having some issues that are "intermittent". Sometimes we can't even view and app let alone download it, yet other times we can get through (error code 805a01f7).

Needless to say it is annoying but Microsoft is aware of the issue (opens in new tab) and actively working on it. Best bet is just to give it a few hours while they figure it out and hopefully it'll get fixed right quick.

Daniel Rubino

Daniel Rubino is the Editor-in-chief of Windows Central, head reviewer, podcast co-host, and analyst. He has been here covering Microsoft since 2007 when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, Microsoft Surface, laptops, next-gen computing, and for some reason, watches. Before all this tech stuff, he worked on a Ph.D. in linguistics and ran the projectors at movie theaters, which has done absolutely nothing for his career.

  • Same error in canada
  • I'm not having any problems in Canada
  • BaconStrips &
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  • Still getting the same problem in the UK Samsung Ativ S
  • Funny, I just experienced this issue when tapping on a the Drive option from a Bing search result took me to the app store but then couldn't connect. It told me to try taking my phone outta airplane mode, I was like wtf?
  • Same here in Belgium no acces, i thought my internet connection was gone.
    Thanks for the heads up!
  • Having same problems in UK atm!
  • It appears to be a sign in issue, all of my email accounts have been permanently "syncronizing" for the last hour, and skydrive app wont refresh either
  • Same in Australia
  • Download statistics for my apps have increased in the last few weeks. Thats WP8 phones joining the party...
  • Same here. Almost doubled
  • Yah... hope it sustains and MS doesn't make another "hold-on-don't-buy-any-phone-yet" announcement.
  • WPC forums and the marketplace down in one night? This is dreadful!
  • I been having problems for a week now :(
  • Had issues earlier downloading. However it seems to be working now for me.
    Nokia Lumia 920 in Arizona.
  • After seeing how many retailers/service providers are running out of nokias, i kinda get the feeling that microsofts servers may be getting a little overwhelmed by the apparent popularity of WP8, The good news is that they will sort it.
  • I just got my new 8X. Needless to say, it's made trying to set it up rather difficult.
  • At least you have your W8 phone. My yellow 920 hasn't even shipped yet. I think it will ship tomorrow, and arrive next week.
  • Yeah. I just picked up the 810 a few hours ago and was trying to reinstall all my apps. Thought WI-Fi or a bad data connection may have been to blame. When it proved to be just as slow or not working at all on the web site, I started looking to see if others were having similar issues.
    Well, here I am. And, I'm relieved to know it's not the brand new phone I just grabbed. ;)
  • Yeah, it worried me for a while too.
  • Ah, had this problem in The Netherlands. Solved with a reboot.
  • Is it just me with a pending update for the wpcentral app that never completes?
  • Reset your phone
  • Same in Finland
  • Complete Marketplace (hey, I'm still on WP7.5 :P) blackout in Croatia, too, but it appears to be working now, I've managed to install a few apps, no errors whatsoever. A few hours ago, however, I was getting error 80004003, even the website was down. :S
  • Same problem in Singapore this morning!
  • I was just able to download some updates. Think it's fixed?
  • I was able to download an app just now ,so it it just might be fixed.
  • What for app? ;o Because I've bought my mobile yesterday .. and I can't open marketplace .. It opens but .. if I want to install whatsapp for example .. it shows that error code again .. ? :(
  • Down in UK. Shocking.
  • That explains why I am having trouble downloading the movie from Xbox movies
  • Brasil same problem, i can't played online games like Contract Killer and others
  • I have no issue in Quebec city ... at least for now :)
  • I thought something was up. It was slower than usually today when I was looking at it. I guess this explains it.
  • The app also crashes when loading some links now as well.
  • I've actually had issues with the store since Monday. It takes about 5 or 6 tries before a purchase completes
  • Having issues here in the UK for the last few hours
  • Seems to be working ok now
  • FYI, Just ordered a nother Nokia Lumia 920 on our account from the AT&T site.  The red, yellow and cyan are all sold out with no option to order.  We had to choose black or white for that line!!!
  • SMS fail? :P
  • Same here, it appears to be sign in issues at the core, all of my email accounts are at a permanent "Syncronizing" state and this seems to be causing issues in SMS, Email and marketplace
    Even my skydrive app wont refresh giving a "Make sure you're connected" type message,
    If i turn WiFi and data connections off SMS works again, but just not while theyre "trying" to sync
  • I feel for ya! We wanted one white version but the Best Buy near my home only had 6 Black Nokia Lumia 920 @ launch...
  • Ok now - Midwest.
  • I like the new icons in the forums!!
  • A bit poor on Microsoft's front. Added to the mutltitude of bugs in the OS won't help enamour people with the new phones!
  • Just got my Lumia 920 yesterday (upgraded from an original Focus) and have been having a heckuva time getting my apps reinstalled. Some go through, some don't. Seems to have more issues with the ones it has to reverify that I purchased them before. Same type of issues exist on the site, too.
    It's extremely frustrating to finally get some great hardware and have the OS ecosystem take a step backwards. Hopefully this is resolved quickly.
  • I know how u feel got an 8x on T-Mobile but can't download many apps I was able to get wpcentral and metrotube though. Love the phone but I want easy ring and NBA scores and alerts apps
  • I just thought it would be interesting to note that at the same time that the WP app store was having issues so was the iOS store...coinsidence or not but worth noting.
    Here is the story over at 9to5mac:
  • Had to restart my phone to get it working again.
  • having problems over here, Philippines. For almost 2 days already I think.
  • Same problem in Russia..I can't update or download anything from Marketplace..I hope Microsoft will fix it....
  • Same in Korea.
  • it solved in Korea! now I can update my appications.
  • down in UK (
  • Same in Germany ... Partial. Music dont work, but apps do. Curios.
  • I am still having this problem.
  • Problemo in India was working a few hours earlier, seems to be annoyed with me for trying to download so many apps in a single day
  • Ya its nt wrking in india now..
  • In the Netherlands I'm getting this error too since yesterday. It sometimes occurs when accessing the marketplace, sometimes when swiping to the 'Free' (gratis) section and sometimes when selecting an app. 
    Service niet beschikbaar.
    Marketplace is op dit moment niet beschikbaar. Probeer het straks opnieuw.
    Foutcode: 805a01f7
  • Hey een klein vraagje, heb je dit kunnen oplossen of niet? en hoe dan? want ik heb juist mij Nokia gisteren gekocht, en dit is niet echt leuk als ik dit al heb wanneer ik Marketplace open en whatsapp probeer te downloaden ... :(  pffff ... :( kan je me hierbij helpen? Bedankt!
  • I bought it on 15th, and it is not working now at all.. cant even update apps... It keeps on saying error 805a01f7 Market place not available at the moment.
    Microsoft is such a big company, how can they release a software even without making necessary testing of their products.
    Sell it up and buy android
  • Fixed in india :-)
  • having the problem in Portugal...
    anyone else?
    how do we fix it?
  • Hi I have it to! 
    Having the same problem in Belgium! :( not funny!
  • Here in The Netherlands as well...
  • Here in THE Netherlands as well.....
  • Here in THE Czech Republic Store out and down so far........
  • Got new Nokia Lumia 800 this morning with Windows 7.  Marketplace errors ALL DAY so far.  Just want to cry - not what you expect from a brand new purchase.  Cannot find any recent info on this problem anywhere - have been searching, resetting & rebooting for hours. 
  • Got new Nokia Lumia 800 Windows Phone 7 this morning & have been getting the marketplace error all day. 
    Not what you expect from a new purchase - instead of being excited, I just want to send it back.  Various google searches seem to indicate that this is an ongoing problem.  Very frustrating that there is no recent announcement from microsoft, who must be aware by now - I have reported it as I'm sure have many others.  So upset.
  • Just got my phone and I created an account already,yet when I try to download anything,nothing! No number for customer support or anything?
  • Same problem in India.I know this is very late but I just got my Lumia 625 a week back and it was working perfectly till this evening. From then onwards It kept on saying error 805a01f7 Market place not available at the moment. What should i do now? Any suggestions?
  • Got the same thing here in the Netherlands since this afternoon
  • I think everyone is getting this error now again. Im getting same error too. I think its to do with WP8.1 or something.