Service Alert: Windows Phone Store throwing up c101b000 errors today [Updated]
Nope, you’re not alone if you’re seeing Windows Phone Store errors. After hearing that the HERE Drive+ was updated, we tried to download the latest Nokia innovation only to be met with a download glitch on our Lumia 920. Same on the Lumia 928. And soft-resetting has no effect either.
We then jumped to our inbox and sure enough, quite a few of you are reporting to us that you are seeing c101b000 error messages when trying to download apps.
For service status updates, all we see is an error signing into Outlook and an ESPN error for Xbox (now fixed), but nothing Windows Phone specific. However, it may be that the Outlook sign-in problem is the culprit here.
We’ll update the post accordingly. For now, our advice is to just sit back and wait until Microsoft sorts it out. No word on if this is region specific, but it looks like a few of you are US based.
Update 12PM ET - Our downloads are now working again, so you may want to check the Store now
Update 2pm ET - Many of you are still having issues. Microsoft has now recognized the problem and said they are working on it (opens in new tab)
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Daniel Rubino is the Editor-in-chief of Windows Central, head reviewer, podcast co-host, and analyst. He has been covering Microsoft since 2007 when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, laptops, next-gen computing, and for some reason, watches. Before all this tech stuff, he worked on a Ph.D. in linguistics, watched people sleep (for medical purposes!), and ran the projectors at movie theaters because it was fun.
I hope everyone gets their working soon as well.
thank you for beeing so talkative...
I think the issue may have been the HERE apps as HERE Drive+ still fails. Update. All seems to be working again.
Edit(18:49 GMT): It's working now for me but only over cellular not WiFi (My carrier is three).
btw I was told earlier In a conversation I had (Jul 13, 2013 11:11:53 AM EST) that It was a minor Server (down) Issue.
cause i don't feel proud of having a windows phone :( already with problems!!!
920 in Rogers, Arkansas Got the error, however, while attempting to download the Here Maps update.
LOL, but no offense :D
Please.... Switch to another forum...
Edit: I'm located in Tampa, FL, US
Not the first time, end of june was the Same problem
From the Netherlands.
i've got a 920 and im in the us. downloads stop in the middle still.. :/
Microsofts live chat answer
There is currently an outage with our Marketplace Services that we are investigating at this time. Thank you for your patience as we work on resolving this as soon as possible.
At this time I do not have any information as to a time frame for a fix, but we are working on it and should be fixed ASAP.
not working yet.
From Brazil here.
Not sure when and how this issue will be resolved.
Sueann ( UK )
Can we expect the gdr2 update on our phones tomorrow.
Same problem: i try with hard reset. After many times (20 maybe) finally i download what'sapp
BTW, someone know how to stop downloads? I must disconect from wifi soon.
You just sit back and wait, while MSFT tries hard to fix this.
market crash reported -Nov 15, 2012 at 7:21 pm
windows phone 8 update 8.0.10211.204 - 11-Dec-2012
market crash reported - Jan 4, 2013 at 11:49 am
windows phone 8 update - 8.0.10327.77 or 8.0.10328.78 - 12-july-2013
market crash reported - today....
the GDR2 UPDATE is here..
Just assuming.. :P
the release dates shown are dates which microsoft released the updates not the date which the phones started to recieve the updates
You're upset that Microsoft has addresses this? It's Saturday, and the problem is only a few hours old. Give it bit.
same error in Germany..
Let's wait until MS realized that the store is not working:-(
Phone people are so dramatic.
Finally worked, suck it!
PS: Just trying to imagine what would have happened if this issue had shown up yesterday when the WhatsApp update went live. ;)
I'am in Indonesia
Same problem in austria!
Lumia 820 => c101b000
Lumia 800 (7.8) => no connection to marketplace
Now I'm wondering what caused this. Surely we will know in time. :)
Nw i can update the apps :)