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Service Alert: Windows Phone Store throwing up c101b000 errors today [Updated]

Nope, you’re not alone if you’re seeing Windows Phone Store errors. After hearing that the HERE Drive+ was updated, we tried to download the latest Nokia innovation only to be met with a download glitch on our Lumia 920. Same on the Lumia 928. And soft-resetting has no effect either.

We then jumped to our inbox and sure enough, quite a few of you are reporting to us that you are seeing c101b000 error messages when trying to download apps.

For service status updates, all we see is an error signing into Outlook and an ESPN error for Xbox (now fixed), but nothing Windows Phone specific. However, it may be that the Outlook sign-in problem is the culprit here.

We’ll update the post accordingly. For now, our advice is to just sit back and wait until Microsoft sorts it out. No word on if this is region specific, but it looks like a few of you are US based.

Update 12PM ET - Our downloads are now working again, so you may want to check the Store now

Update 2pm ET - Many of you are still having issues. Microsoft has now recognized the problem and said they are working on it (opens in new tab)

Daniel Rubino
Daniel Rubino

Daniel Rubino is the Executive Editor of Windows Central, head reviewer, podcast co-host, and analyst. He has been covering Microsoft here since 2007, back when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, Microsoft Surface, laptops, next-gen computing, and arguing with people on the internet.

358 Comments
  • I have already Informed you on this, check your Inbox ;)
  • Many have
  • same problem in iran
  • It's 5 pm here in cypress, texas and it's working here now.  Been off all day, but definitely working now. 
    I hope everyone gets their working soon as well. 
  • The article says they checked their inbox, so they've already informed you first. Reading is fundamental.
  • Indeed but I have talked with MS and posted some details on this
    thank you for beeing so talkative...
  • I just got off the phone with Balmer, he says the info they gave you was bad intel.
  • No actually what he said was they gave me good AMD xD
  • LOL.
  • Could they give us a normal ARM? LOL
  • Also still not working in Denmark as well...
  • UK and having the same issue with drive + on the 920
  • Not region specific. Same in UK. 920 on EE4G.
  • Working in US now.
  • Its working in uk(at least for me) now. Just downloaded whatsapp. Hurray...
    I think the issue may have been the HERE apps as HERE Drive+ still fails. Update. All seems to be working again.
  • I'm from the UK and I get the same error, so I don't think it's region based (8x).
    Edit(18:49 GMT): It's working now for me but only over cellular not WiFi (My carrier is three).
  • Nokia Network Access, Accessories, Display etc are working. (Connecticut, USA)
  • Getting this error with Drive+ and a 928. 
  • Woo hoo - finally went through.
  • Don't think it's region specific. I'm in Vietnam and its not downloading as well
  • I was getting it too. Then my wife's thunderbolt apps wouldn't update over our home WiFi or data, and her laptop wasn't connecting either. Seems may be a wider internet problem than just a store glitch.
  • I'm from Paraguay and I am having problems as well :/ Hope this is solved quickly...
  • Grand in Ireland!!
  • Just started getting this after seeing an app update on tile. US Florida
  • same problem ITALY
  • Just got it can't download whatsapp update.
  • Also got this in Australia
  • I have been getting this with all apps today all I get is attention required and it doesn't download
  • Yeap...Same for me
  • Same here
  • Same here as well in Jordan
  • Update ran fine on my Lumia 810 about 2 hours ago.
  • Same here worked for me on 920 around 8.30 EST
  • Same problem in Mexico, I'm unable to download apps
  • Works fine for me. Lumia 920. Russia.
  • Dammit. I'd better didn't say it. Now it has crashed.
  • ААА
  • Waaaa I wish it would be fixed now. I still have 23 apps to update
  • Whoa that's alot, the most I've ever had at one time is only 6.
  • I don't really update apps very much. They just take up space and adds up in my other storage.
  • Uk. 925. Same.
  • Got the new Drive+ this morning. Canada.
  • Same problem here. Turkey.
  • Michigan is down too
  • Dammit, I thought it was because I was running out of space on my 920. Oh well, I cleaned out some apps I never use anyway.
  • i did update some apps early this morning and didn't got a problem, must have started right now..(Brazil)
  • I'm just glad it isn't just me! Got 6 updates to download! (5 actually, 1 of them is the YouTube app by Microsoft which I'm never going to update)
  • Same here, always afraid of clicking on "update all". Would be nice if you could disable updates for certain apps.
  • Yeap. Hopefully, they add this option later, it's details like this that achieve perfection.
  • Haha. So I'm not the only one who's reluctant to update the youtube app. I never press update all for the same reason. :D
  • Pretty much. Not giving into Google's demands so easily. I'll keep the app with the downloading feature and everything, even though I only use MetroTube.
  • Proud member also of the 'one' club...update?...like never
  • If you press update all it won't do anything to the YouTube app because it doesn't exist anymore, it updates everything else and the YouTube app just sits there telling me there is an update that doesn't exist. I really wish it would just go away, its annoying always having that one update message there.
  • Why don't you just uninstall it?
  • Updated no problem. 928 in us
  • Not working in MI
  • Interesting... I've getting an error on an update for cinemagragh since yesterday
  • That's a different error msg. Cinemagraph has been pulled from the store for some reason. I'm waiting for it to show up too, so I can download the update.
  • Can't update cause I am too gangsta
  • FIXED! WHOOOO!
  • Oh noes! Managed to update HERE Transit and it crashed again.
  • same problem here in Portugal....
  • IN ALL THE WORLD,ITALY
  • Everything is working fine with 920, here in UK on O2!
  • I just downloaded an app and checked my email.
  • This is like bad talk radio...is it raining where you are?
  • Worked fine for me in Uk 920 on tmobile
  • Must be fixed. Working for me
  • Do you have 2 factor authentication enabled?
     
  • Same error in Denmark. Lumia 820.
  • I had no problems today...live in Malaysia but Swiss Microsoft Account. Have a Lumia 820
  • same problem here in Italy
  • from Caribbean/Domincan Republic and experiencing the same problems.
  • Same here in Australia, been driving me mad for about an hour, thought it was my phone. C'mon MS get ya sh*t together!
  • It is working again :)
  • i had no problem at al wit hthe store today . but i stil cant download here drive from the store
     
  • Still not working here in Florida. Wish I had checked here first before a I reset my phone. So angry. Thanks Microsoft for at least letting us know there is a problem. Gotta love how the few of us that continue to support them get screwed non-stop.
  • Can't install on 920 in US, "attention required". Nice job: premiere apps on premiere smartphone.
  • Yes, It's also fixed here, downloads resumed and SD card Installations completed also correcty
    btw I was told earlier In a conversation I had (Jul 13, 2013 11:11:53 AM EST) that It was a minor Server (down) Issue.
  • SAME HERE IN IRELAND!!!!! UGGGHHHHH END UP DELETEING ALL MY APPS BECAUSE OF THIS!!! >:(
  • huh?  Why would you delete all of your apps?  Did you perform a hard reset of your device?
  • Yeah... I tought that would be the solution... :/
  • Well, that was a mistake on your part.  There are very few reasons to ever perform a hard reset, and this error isn't one of those reasons.
  • The exact point is, this is not the client-side problem, but it's merely the server side problem. The only choice that we have is only wait for the fix. Soft and hard reset wouldn't fix this issue. @brandonrileyofficial: Next time, read the article completely, and you can act from it afterwards.
  • Wow dude, talk about overkill..
  • Hi, i have a lumia 720 and i cant update my apps :( . Is this problem going to get fixed??
    cause i don't feel proud of having a windows phone :( already with problems!!!
  • Of course it will be fixed, it's a matter of hours... So don't get dramatic, this isn't a common problem.
     
  • Nope, still not working here in Southern California at 9:22am.  Download get's to 50%, then "Attention required" appears with "Error c101b000."  
  • not working here in india as well.
     
  • is it working now ??
     
  • I'm from Brazil.. same problem here!
  • Just downloaded the update to Drive+ with no problems.
    920 in Rogers, Arkansas Got the error, however, while attempting to download the Here Maps update.
  • I'm from Malta Europe, and its 6 30 pm . Problem still here
  • Android is the best, no such problems
     
  • Feature phones are the best, they don't have these problems lol
  • Nokia 1110 had no issues with the downloading problem.
  • +1 Really starting to agree that Android is for me. I never feel like I have to fight with anything on that OS to get it to do what I want.
  • Don't be obtuse... Android phones have similar issues in the past with google play store ... Can't tell you how many times I've had (and continue to have) issues with my android devices...
  • I have Galaxy note 2 and lumia 920, i can say that wp8 is sh*t. Android is best os in any way.
  • Oh, and who is this? Another Android fanboy is here!
  • He got lost on his way to Android Central!!!!
  • Well, give him the link to Android Central, then :p
    LOL, but no offense :D
  • I don't need to, it's the second button across at the top of the page :P
  • Well, if he just saw that before... Hahahaha
  • I use android ios mac and windows... Android is great but it's not for everyone.
  • Yep, especially for everyone who don't want any lag on half-spec hardwares. I appreciate their build and effort to make it lag-free, but unfortunately, they need higher hardware specs to make it lag-free. Thus, it will consume more juice.
  • You can give your huge phone a walk around the Android Central, xo xo
  • Cool story bro.
  • Nice to see you have something relevant to contribute. Android has more problems than store issues though!!!!!
  • I am using android 5 years. No other os can be compared with droid
     
     
     
  • I think you came here to troll. Android Central is three buttons over on the left at the top of the page, let the door hit you on the way out!!!!
  • @neo158: don't be provocated so easily. He's just coming to tell the Android issues, on the other hand. Lol
  • Ah really? I have so many issues when I was testing Android devices borrowed from my friends. Lag issues, crashing, etc., is that you say no other OSes will compete with Android? Ah, I think you are familiar with those issues, and you're not moving anywhere from it.
  • Android? Is that a typo? Or are you talking about "Lagdroid"?
    Please.... Switch to another forum...
  • Me too having this issue :(
  • Failed twice over the air - switched to WiFi and it worked (us/ga)
  • Orange county, CA - error message still comes up.
  • Problem still exists on Lumia 920.
  • Not fixed still for me. I am using Ativ S on Three UK and all else is fine but this. I don't get that error all i get is attention required tap to retry download
  • Still can't download HERE Drive via my 8X. Going to try soft resetting
    Edit: I'm located in Tampa, FL, US
  • Soft reset will have no effect, just as the article said.
  • Its the same here in the Netherlands.
    Not the first time, end of june was the Same problem
  • I'm trying to download FourSquare on my 920 in Illinois and it still wont work.
  • I remember an error like this on WP7, it was nicknamed the boob error as the last four characters were b00b.
  • Czech Republic - It Is not possible to install apps...
  • Still there here in India. 
  • No, it's not working for me either. Dominican Republic. 
  • Same Problem, after the update of HERE.
     
    From the Netherlands.
  • not working 920 finland
  • India still having the problem with the update
  • Still going on in Seattle
  • Still no lucky as of now.
  • WOW, Did I just pick the wrong day to reset my phone! :(
  • Haha crazy bad timing
  • Not working for me. AGGHHH!!
  • mine are still not working....
    i've got a 920 and im in the us.  downloads stop in the middle still.. :/
  • Downloads stop in middle here also, Lumia 920, at&t network, also soft resetted phone and internet, still same error
    Microsofts live chat answer
     There is currently an outage with our Marketplace Services that we are investigating at this time. Thank you for your patience as we work on resolving this as soon as possible.
     At this time I do not have any information as to a time frame for a fix, but we are working on it and should be fixed ASAP.
     
     
     
  • Same problema here in Brasil with Lumia 520.
  • Still not working in UK over wifi + 3G
  • Same here, seems to be a patchy outage here in the UK as some people don't have this problem.
  • Managed to get HERE Transit to update after 10+ times but nothing else
  • This is like roll call. Is it working and where are you from? Not working-Houston on my 920.
  • same here.  i reside in nw houston- cypress area. 
    not working yet. 
  • Same problem HTC 8x here in US
  • I made some updates from Store now. WhatsApp ain't comin'.
    From Brazil here.
  • Still not working.
  • Lumia 520, India... still unable to update :(
  • Im in Canada, still can't update HERE Maps. :(
  • netherlands.
     
    same problem
    lumia 920
  • At 11:55am, I still can't download updates. I'm in central US.
  • same problem 
  • Same Issue here in Bangalore, India (Nokia Lumia 920)
    Not sure when and how this issue will be resolved.
  • Not working yet...
  • Hi i am having the error on my nokia lumia 620, i am trying to download facebook and the message reads " There has beena problem completeing your request. Try again later.
     
    Sueann ( UK )
  • Are you kinda of having major problems with Lumia 620? ):
  • It is working fine as a normal phone for calls, text etc it has signed me into facebook chat which is really weird i reinstalled my phone and got the error when i tryed to download facebook app itself and now i cant download or update any thing
  • It's the same error as we have this time. Just be patient is the only option :)
  • Chill out and give some time for the problem to be fixed.
  • i'm chill. i'm not pissed or angry or anything, but it is getting annoying.
  • Right, but I'm sure that people clicking on retry 20 times per minute isn't helping.
  • Still not working here in Seattle Nokia 928
  • I am getting this in India too. Quite disappointed since I already noticed 10 pending updates. MS, pls work it fast to solve it!!
  • Still having issues here in Ontario, Canada. Nokia 920
  • From what I've got from the net after every update versions is released by Microsoft this has happened....
    Can we expect the gdr2 update on our phones tomorrow.
    Fingers crossed....
  • Italy - Nokia Lumia 820
    Same problem: i try with hard reset. After many times (20 maybe) finally i download what'sapp
     
  • May be it is beacuse MS is rolling out GDR 2.
  • Okay, updated again, the download is up and running, but I'm encountering the 0xc101b000 error just when installing the app.
  • I just checked here it is 10:05 AZ Time and nope they are NOT working yet.
  • Updates download but won't install. 920 unlocked in Canada
  • In India too! Microsoft please provide the update soon!!! 10 updates are awaiting...
  • Not working here at all. Fun thing is the updates seem to download but just refuse to install. :/
  • Yes, thats the case. Updates download, but dont install.
  • Well, Store issue.
  • 00.09 GMT+7 Still not working
  • I'm glad you posted this article cause I just unlocked my phone so thought I had messed something up. still nothing in canada.
  • Nope, not region specific, problem here in India too...!!
  • Italy. Same issues Lumia 920 with 4g and wifi.
  • Here Maps still not updating... Las Vegas, Lumia 928!!! People, there is no reason to hard reset your phones... This is just a server error on Microsoft's end. While here, is anyone else having problems sending and receiving calendar invites to attendees from either Windows Phone or Live accounts... Been having his problem for over a month and working with Microsoft on a solution. Another server issue on their end...
  • Same here. Argentina!
  • People, just don't touch your hard reset buttons on your phone as it will just ruin your phone. I mean, after the reset, you can't install the app at all, until the problem is resolved!
  • Lumia 620 Serbia... I have HERE Maps and HERE Drive+ trying in endless loop to be installed, so no... they didn't score a point.
    BTW, someone know how to stop downloads? I must disconect from wifi soon.
  • Restart the phone and switch it to airplane mode as soon as possible can help your problem.
  • Or, without restarting, tap and hold on each download and tap Pause!!!!
  • Another great option. But after 4 hours of waiting (I'm sleeping!) it seems that the error has gone away. I can download/update the app again!
  • Igual Costa Rica.
  • In CR too... Nothing yet :(
  • Fixed, In turkey with Lumia 820.
  • As of 1:17pm EDT, still not working  :-(
  • Haii i just bought my Lumia 920 today. And it dosent work at all. Keep getting the c101b000 error.. Sucks... plz fix
  • Don't worry, it will be fixed ASAP. :)
    You just sit back and wait, while MSFT tries hard to fix this.
  • The problem only exists on Windows Phone Store. Windows 8 Store works normally. I just installed a game from there. 
  • Same. Mine does work too, just Store on Windows Phone is affected.
  • Same Issue in Australia. 
  • windows phone 8 update 8.0.9903.10 - 29-Oct-2012
    market crash reported -Nov 15, 2012 at 7:21 pm
    windows phone 8 update 8.0.10211.204 - 11-Dec-2012
    market crash reported - Jan 4, 2013 at 11:49 am
    windows phone 8 update - 8.0.10327.77 or 8.0.10328.78 - 12-july-2013
    market crash reported - today....
    :D
    the GDR2 UPDATE is here..
    Just assuming.. :P
    the release dates shown are dates which microsoft released the updates not the date which the phones started to recieve the updates
  • Nothing is happening in Bosnia store is still dead  C101BOO SUCKS !
  • OK... can someone inform me how to stop download/install loop? please... thanx
  • Long press the app in the downloading screen and hit cancel
  • Thanx mate... much appreciate!
  • Anyone used to watch Seinfeld... remember George's dad's "Jump to Conclusions" game?
  • I downloaded 2 hours ago....no problem,,,,,
  • This is how you stop downloads... Just hold down the app in question and hit cancel download. Usually you can always hold down things in Windows phone to see options. Think of it like right clicking he mouse in Windows...
  • I'm still getting errors
  • Downloads fine for me here in UK, Lumia 920 on 3, over WiFi.
  • Lumia 920 - TMo UK - issue presents itself on both cellular and WiFi.
  • Didn't know Harry Potter had a Lumia... Nice to hear ;)
  • Honestly, I have been trying to justify my switch from android to windows since I bought my Ativ s 2 months ago. I'm not a troll at all just upset. I love the home screen and I love the keyboard but the app support is incredibly frustrating, I thought when people warned me about it that it was due to lack of apps and while true my biggest concern is even when official apps are available they are not further supported like they should be. Now this, while I get issues like this arise every so often, the fact that Microsoft hasn't said a word about what's happening speaks volumes about their relationship with the OS. It comes across as just another revenue stream for them. They need to pick up there game quick, they cannot hide what lurks beneath the pretty metro style too much longer.
  • this is the first problem with their store i've experienced, so i'm not really mad enough to be disappointed about my lumia 920.  i just hope it gets fixed promptly. 
  • First time I've seen the store ho down.
    You're upset that Microsoft has addresses this? It's Saturday, and the problem is only a few hours old. Give it bit.
  • My issue is that they haven't even recognized there is a problem, I wouldn't care as much if they say " yes there is a problem, we are working on it"
  • Update, just look again at the bottom of the article. And just wait, as MSFT is beginning to address this problem.
  • today i bought my first WP after several years of IOs... and no way to install app :)))) very funny!!!!
  • That sucks! What a way to kick it off for you. Boo. But.. Even so, I wouldn't regret it! Hell even without any apps I prefer WP over the other choices, and where I work I can have whatever my heart desires. Rocking a 920 right now, can't wait for 1020.
  • you're right... first impressions are great! i got a 720 to test it, if everything will be ok, 1020 will be mine :)))
  • Sucks for you. I've had a WP for 5-6 months and never noticed the store go down like this, so its not a regular thing.
  • hope that they ll fix this error asap :))
  • Seems to be working for me now! US. Hope you enjoy, welcome to the cool kids club! Haha.
  • still nothing :)
  • bad timing, then.  this is the first time i've seen this happen, so i wouldn't worry much about your purchase.
  • Still getting errors in Canada.
  • Whatwhat
  • Ireland back up an running.
  • Same here, at Spain, with an 920.
  • Working again or?
  • Still errors in Brisbane,Australia
  • Still getting errors here in the US.
  • got the error here in the netherlands as well
  • same problem RUSSIA 
  • Still not working for me on a 920 in Canada
  • Same problem Latvia.. :(
  • Still not working here.
     
    http://i.imgur.com/tnrteK4.png
  • Unable to install any app in India...horrible...
  • Hi,
    same error in Germany..
    Let's wait until MS realized that the store is not working:-(
     
     
  • Don't hold your breathe
  • Did you hold your breath? Because Microsoft has acknowledged it, fixed it in some areas and is still working on it.
  • Not working here in India.. till now.. Thought its phone issue.. But just saw here its common..
     
  • That's it! I'm smashing my phone and buying a CB for my car! Waaaaaah!
    Phone people are so dramatic.
  • Seriously.. it's not a huge deal. So we can't update our apps or install new ones for a few hours. Tomorrow you won't remember that this ever happened. Play with your kids. Open a book. Go for a hike...
  • U are so right
  • Hahaha!
    Finally worked, suck it!
  • Same problem in India. I m lucky that i updated here drive long back.. But now offers r going on so i need store :(
  • Still getting the error message here in Western Canada.
  • Ukraine,the same problem
  • My friend is in jakarta right now. How is the weather there? :D
  • Hello there, the weather in jakarta some of these days is not quite good. Its a "wet season" , everyday is raining..
  • still showing the error (c101b000). INDIA.
  • Ecuador the same problem, i can't update any app
  • Hey..Am from Singapore and having the same issues with every update on both my 920 and HTC 8x.
  • i think a few hours.
  • I have been encountering that problem for like a week.
  • Dont work in Ukraine. Lumia 820. It starts to download the update (Drive, Transit, Nokia Accessories), then stops and proposes try some later.
  • I just updated HERE Maps, after like 4 hours of trying.. But after the update i ran into the error againg :S
  • Problem still persists in Finland. Just eager to see the updated here maps, transit and drive
  • still same error in Ukraine for my 920
  • Finally updated Maps and Drive+ (updated maps, after that four more errors with Drive+, but finally reached it) Latvia
  • Failing to. Install applications due to error code c101b000. Please help <p>​</p>
  • Same here in India. My wp8 phone is downloading apps perfectly but stops while installing it. 
  • Same here in Brazil ... My wp8 phone is downloading apps perfectly but stops while installing it.
  • Good use of ctrl+c and ctrl+v ;)
    Cheers!
     
  • Same here in California ... My wp8 phone is downloading apps perfectly but stops while installing it.
  • Thought it was a connection problem :p
  • LAGndroid.. Market Full virus
  • "Thank the maker" - C3PO 920
  • I was just able to download and install Here maps. Version 3.4.422.8. Must have been a slice of luck since Here Drive + failed with the same error.
  • Hi there in still having the same error many programs required updates and show the same issue
  • Still a problem here.  Nothing updates at this point.  In wait mode for now I guess.
  • Wow, quite a bit of drama here. People hard-resetting their phones, regretting buying a WP8 device because of this issue and the likes. Its just an update, you'll get it a few hours later. Till then, you have the existing version, no? Like somebody said, play with your child, go for a hike, or open a book.
    PS: Just trying to imagine what would have happened if this issue had shown up yesterday when the WhatsApp update went live. ;)
  • Is it just me or does windows marketplace have more errors than others?
  • No, it's just you. This is the first problem I have seen with it.
  • In Brazil we are also in trouble, sad: (
  • the same problem Here In Honduras, only Here drive can download and reinstall but other app can't 
  • I have same problem (now) , i think's this problem is universal problem.
    I'am in Indonesia
  • Brasil ainda ta sem conexao com o sistema e nada de instalar apps... Esperando... Fikei sem Whasapp pois deu erro no meio da atualizaçao e agora ele nao está mais funcionando!
  • Same problem in Albania...
  • Fixed !!! Whoooo MS !!!
  • Still can't update my apps :( Malta Europe :(
  • Still problem,,,
  • Why to contact the microsoft?
  • Oh.thank god...i was trying to install Nokia music.in India and got the same error code after 50% installation.....same thing happened in Aug.12 when microsoft was changing marketplace name......are they renaming again....???
  • Same problem here in Chile Lumia 920
  • I'm having the same problem with more than one application 'insider drive+ and 4 more app.
    Thx
  • This is what drives me crazy when I read stuff like "Start Screen Innovation".  MS has the most brittle phone platform of all and the start screen is just about the only thing they got right.  Let's address the sdcard issues, the Other issue, the frequent store issues first.  I'd be surprised if more than 10% of the microsoft employees use Windows Phone and I'd almost bet none of the C-level execs do.
     
  • Still have this problem in Estonia
  • Same problem here, Philippines!
  • Still not getting the downloads.. I'm pretty sad...:P
  • No download. Yet
  • I'm from Portugal and i can't update my apps like whatsapp, #2instawithmassivelove, uc browser, etc.
  • Same problem in India
  • Appears to only happen with some apps. Cant download Nokia Here Drive update but works ok for Facebook beta update *confused.com*
  • b000, did I scare u??
  • 2spooky4me
  • India too .....lol
  • Still nothing on Long Island NY. All downloads fail halfway.
  • Ugh . . . all I want is to update my Guitar Suite app :(
  • Same problem in Finland
  • Hi!
    Same problem in austria!
    Lumia 820 => c101b000
    Lumia 800 (7.8) => no connection to marketplace
  • Same error in Israel.
  • Not working in Florida.
  • We are able to download some third party updates, but not the Nokia or even Facebook Beta.
  • Still down here. US - Pennsylvania.
  • Still down in OK
  • stopping halfway in UK for nokia app error c101b000 for others
  • Still down in Jordan
  • How will I get the update?
  • И при мен в България ... My WP8 телефон се изтегля приложения перфектно, но спира, докато го инсталирате.
  • Same here in Bulgaria ... My wp7 phone is downloading apps perfectly but stops while installing it.
  • Too bad this happened on the weekend when the main crew is gone home. All that is there now are those taking trouble tickets and doing backups.  Probably won't get better until midday on Monday
  • Same problem in Norway, Lumia 620 and 920.
  • same problemo here in Brazil
  • Back and working again now here on HTC 8s in Ireland
  • I finally got my updates to go through in Pennsylvania by switching from WiFi to cellular. Lumia 920.
  • Guys I found a workaround, wait until the download is done, and JUST BEFORE the error is about to occur, pause the download then resume. It should work.
  • Hey, great!!!!! Works for me!!!
  • now works. L620 UK
  • Success in US for HERE Maps and HERE Drive d/l. A bit sluggish on install but it did go thru.
  • Working here bow!
  • start working here, from portugal :) whatsapp, here updated :)
  • Great, happens on the day my app is placed on #1 Highlights in Germany :/ :/ :/
  • Same problem in Serbia... :/
  • <p>now its working here in Indonesia. just about to try owsma workaround, i switch n back the 2G n 3G, get back to the download, and suddenly the downloading finished n continue to installing.&nbsp;</p>
  • Star working here
  • It's working now in austria @ Lumia 820
  • yeah working for me now to :)
  • Still not up in India, error error eror
  • Working now in Brasil - Lumia 520
  • working now in Estonia, Lumia 920
  • It's working now.   cypress, texas. 
    Yaya!!  :]
  • Working in jordan
  • My update finally finished 6:30 EST.
  • Store is back in France now :)
  • Ist working again in SUA...Great...can we know what exactly hapenned? 
  • Downloads (Here Maps, etc.) are working for me here in Indiana, USA now.
  • Here's what worked for me on my 8x Bell Canada: turned off Wifi, turned on flight mode, reset phone, turned off flight mode, tap on download and got cannot connect to store error, tapped retry and it worked.  Weird.
  • Working now in Jordan
  • It is working now, just finished updating Tmobile U.S
  • looks like its everything OK now :)
  • Working now in Saudi Arabia
  • Working in INDIA :)
  • Its Fix :)
  • My 810 updated fine and they put drive+ back in the store... This is a week old problem fixed... Now why is Cinemagraph not updating properly on 810's? The last 2 days it has shown an update is available but it won't install it even as other apps do??? Saying there is an error and to restart which I have done to no avail. Ugh!
  • Mine is working!!!!...Finally. Was able to update Here Drive + and Here Maps... Ufffff
  • http://support.xbox.com/en-US/xbox-live-status?q6030655=1
  • All working now in UK
  • OK, it looks like it has already been fixed and acknowledged by Microsoft. Time to finally and properly reset my phone. No biggie. Remember folks, there are more important things in life, like family. Besides, these kinds of things happen everywhere, regardless of the company. 
     
    Now I'm wondering what caused this. Surely we will know in time. :)
  • Cinemagraph was removed from the store. Does anybody know when it will be available again?
  • The problem is solved.
    Nw i can update the apps :)
    India
  • Downloads started working in Florida about 7pm.
  • I can't believe it. Finally got my updates to download and install.  I didn't expect this to be fixed until Monday.  Good job MS.
  • Still can't update Cinemagraph. error code 80320011. Searched the Microsoft store and the app is not there. ?
  • Working in Romania!!
  • Everything up and running normally. They fixed it even over the weekend. Nicely done, Microsoft.
  • Problem resolved here in Qatar its been 8hours waiting since 10pm
  • Problem resolved here in Qatar its been 8hours waiting since 10pm :)
  • <p>its okay now here in Qatar :)</p>
  • now that was fast! everything is fixed!
  • Working in India...
  • Chuyển nhà trọn gói Chuyển nhà giá rẻ Dịch vụ chuyển nhà tại hà nội Chuyển nhà tại hà nội Dịch vụ chuyển văn phòng Chuyển nhà trọn gói, Khắc dấu hoàn công, Chuyển nhà tại hà nội, Khắc dấu chuyên nghiệp, Chuyển nhà giá rẻ, Dịch vụ chuyển nhà,chuyển văn phòng, Khac dau, Chuyen nha tron goi, Chuyen van phong tron goi, Chuyển nhà
  • This is an old article, but the same error just popped up for me again right now. Lumia 822 in Phoenix, Arizona. Anyone else having the problem? 
  • Same prob here malaysia.