Snapchat silences critics, removes 'Support My Incompatible Device' feedback form

In the ongoing race to win over support for Windows Phone, Snapchat is the top of the pack when it comes to companies snubbing the Microsoft platform.

Joining the likes of Pebble, Snapchat is evidently getting tired of pesky Windows Phone users requesting an app. As if it were not enough to get app stores to remove third-party apps and turn down developers willing to make an official Snapchat client, the company has now removed their feedback system for requesting device support.

The feature was found under the Snapchat website's 'feedback' section that includes numerous areas like feature requests or just sending them praise for being so original (sarcasm level: high).

Users have begun to notice that the area dubbed 'Support My Incompatible Device' is now missing in action. It was in this field that people could request Windows Phone support for the picture-sharing service.

Presumably, Windows Phone users began to irritate the Snapchat team as they have now cut off the section entirely. Some people have speculated that this may mean they are working on an app, but Windows Central has no indication that this is the case. Indeed, Reddit user luxtabula pointed out that they have zero job requests for Windows or Windows Phone on their open jobs board.

Snapchat's young CEO Evan Spiegel does not have the nicest reputations around, even joking about no one using Windows Phone in late 2013. In that sense, perhaps it is of no surprise that his company would be antagonistic towards its fans.

Until Snapchat comments on the website change or the prospects of a Windows Phone app, we will have to remain in the dark.

Source: Snapchat; via Reddit

Daniel Rubino

Daniel Rubino is the Editor-in-chief of Windows Central. He is also the head reviewer, podcast co-host, and analyst. He has been covering Microsoft since 2007, when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, laptops, next-gen computing, and watches. He has been reviewing laptops since 2015 and is particularly fond of 2-in-1 convertibles, ARM processors, new form factors, and thin-and-light PCs. Before all this tech stuff, he worked on a Ph.D. in linguistics, watched people sleep (for medical purposes!), and ran the projectors at movie theaters because it was fun.