What you need to know
- The Surface Duo is having issues with SMS messaging on Verizon.
- Several people have experienced issues with SMS messaging, even though voice and data work well.
- The solution is to ask Verizon to turn on CDMA-less for your account.
Microsoft's Surface Duo launched this week, and people trying to use the device on Verizon's network are running into issues with SMS messaging. According to several people in a thread on the Surface Duo subreddit, the Surface Duo fails to register a phone number for RCS messaging and cannot receive SMS messages. Luckily, there is a simple solution to this issue, switching to CDMA-less for your Surface Duo.
To switch your account to CDMA-less, you need to contact Verizon support. According to people in the thread, you can do this by either calling Verizon or using the company's online chat tool. Once switched, the fix works immediately. Multiple people within the thread said that they were up and running within minutes.
Verizon has a handy page with three ways to contact the company. You can chat with someone online, call Verizon, or schedule a callback from the company.
It's unfortunate that people on Verizon need to do anything extra to get the Surface Duo to work with their carrier, but at least there's a simple fix for the issue.
As the Surface Duo moves further from its launch day, more accessories for it become available. Make sure to check out the best Surface Duo cases to keep your device protected.
Two screens are better than one
Microsoft delves into the future of foldables with an ambitious dual-screen device, featuring two ultra-thin 5.6-inch AMOLED displays bound by a 360-degree hinge. This pocketable inking-enabled Android smartphone marks the latest in the Surface lineup, geared for mobile productivity.
We may earn a commission for purchases using our links. Learn more.
Review: AMD's Ryzen 7 5800X isn't as sure of its role as its Zen 3 siblings
AMD's new Ryzen 7 5800X processor is truly impressive, but the other Zen 3 desktop chips might pull you away. Here's what we've learned after a few weeks with the new CPU.
The HyperX Pulsefire Haste is a lightweight mouse with a lightweight cost
The HyperX Pulsefire Haste is a lightweight mouse with a very affordable price, but how does it perform? After thoroughly testing it out, we've fallen in love. Here's our full review.
Microsoft's holiday ad is supposed to bring joy but only delivers sadness
Microsoft released a holiday ad today that centers around a dog and its family. That sounds happy at first, but it's actually a sad ad that left me feeling like I need to take a break to hug my dogs.
These are the best Surface Duo cases you can buy
With Microsoft Surface Duo bringing a new hinged, dual-screen form factor, we’ve rounded up the best cases, sleeves, and bumpers available in late 2020.