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Verizon appears to pull all Lumia phones from site, halts sales

The Microsoft, Verizon drama appears to be continuing as the Verizon Wireless website has evidently pulled all Nokia Lumias from their website. The HTC One (M8) for Windows and Samsung ATIV SE are still available, so Verizon does not appear to be targeting Windows Phone in particular.

Verizon has not said anything publicly about its strained relationship with Microsoft over the Lumia line. Lumia Icon owners have grown increasingly incensed at the long delay for the Lumia Cyan and Denim updates.

Microsoft's Joe Belfiore did reiterate that the update was due in "early 2015", although that is of little solace for those waiting.

The Lumia 822 and Lumia 928 are rather old devices, although both have recently received OS updates through Verizon and Microsoft. Still, it was always a bit odd that Verizon pulled the Lumia Icon from sales channels but left its predecessor the Lumia 928 as an option. Now, Verizon appears to have rectified that but not in the way people expected.

Oddly enough, Verizon is still selling the BlackBerry Q10, which seems to be a higher priority than a flagship Lumia Windows Phone in 2015.

We have reached out to Verizon for comment to see if this is just an error on the website or an official end-of-life policy change for the aforementioned Lumias.

Thanks, Jesse S. and NOLATechy, for the tips!

Daniel Rubino
Daniel Rubino

Daniel Rubino is the Executive Editor of Windows Central, head reviewer, podcast co-host, and analyst. He has been covering Microsoft here since 2007, back when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, Microsoft Surface, laptops, next-gen computing, and arguing with people on the internet.

334 Comments
  • Ok what the crap... I am so over them! First Sprint, now Verizon, my goodness!! I am one ticked consumer...
  • Not sure how Sprint is in the mix?  They're bringing a Lumia to their network (albeit a low spec'd one)...ok, ok, correction...they've 'said' (an important clarification) they're brining a Lumia to their network.
  • Yeah! Sprint is for sure getting a Lumia 635 and allegedly a HTC One M8/M9.
  • Sprint has never had a nokia lumia ever before. I left them because the HTC Arrive was obsolete and there was no replacement anounced.
  • A lumia
  • T-Mobile has much worse Windows phone treatment
  • I wish enterprise actually gave a crud every now and then.
  • Even happier that I moved to AT&T in November.
  • I'm happy to live in a country where I can buy/use any phone on any network, regardless of the question if the carrier offers the model. Something's definitely wrong in US.
  • Holy shit snacks, I've about had it with them.
  • Yeh same here, seriously making me mad currently....
  • Yup, I switched to AT&T last week. The big V sucks.... They are over priced and have no love for Windows Phones
  • If you are a windows phone user and not on at&t, raise your hand... Ok now use that hand and SLAP yourself in the face
  • Yeah I chose AT&T because they seem to support WP more and will probably try to get exclusivity on the future WP flagships like they did with the L1020 and L1520.
  • Except in on At&t and missed out on the 930 when my 920 broke. Had to settle for a refurb 925. Incidentally, the only time I've ever considered switching to Verizon was when the Icon was released.
  • Haha, awesome. But no, really every WP user not on AT&T should also themselves.
  • #slap themselves... Stupid autocorrect.
  • I've used wp's on both att and verizon carriers, it just came down to the service per location.
  • My hand is up and trying to flag you down to switch to T-Mobile! My wife and I have a real data rollover plan, unlimited calls/texts to Canada and the UK landlines and mobiles (other countries as well), int'l texting and data abroad (Skype voice calls worked great on my last trip to Canada), unfettered Xbox music streaming, no data caps, for $100/month (plus $24/month for my wife's 925 EIP). I raised my hand and T-Mobile put $600 in it to switch from AT&T and I haven't looked back!
  • Love T-Mobile!  But hate their lack of WP selections.  I'm still waiting to buy 3 735 and 2 835/1520 Lumia for my family.  That's 5 WPs, in case TMo can't add:)
  • There are people that are not on AT&T for a reason. My reason, no reception at my home. Please dont be such an arse
  • If you're on AT&T and are having problems with signal strength where you live, you need to call them and request a Microcell - it will give you nearly prefect signal strength! I moved into a new apartment here in Phoenix recently (from Peoria, on the far west side, to much closer to central Phoenix), and I had virtually no signal in my new home. I was almost unable to make our receive calls. They sent me a Microcell, which connects to your home wireless network, and I now have a full 5 bars of signal strength in my apartment. They wanted to charge me $149 for the device - that is, until I threatened to switch my 4 lines with them over to Verizon or T-Mobile. It's funny how quickly after that they called me and offered to send me one free of charge. They even overnighted it to me for free! :-) Posted via the Windows Central App for Android
  • Yea, but, AT&T is a phone whore...they will take anything, even the Firephone....It's hard to see them as the best on this aspect where they will take ANYTHING...
  • That's the way all carriers should work. With landlines, you can plug any store bought phone and it works. wireless carriers should work the same way. They provide the service and let the consumer buy the hardware. If the hardware supports the appropriate frequencies, it should work. The only thing the carriers need to worry about is their network and customer service.
  • As much as I love my ICON, I have an Unlimited Data plam on VZW for 29.99 per month.  Moreover, it is not throttled, unlike the poor souls on AT&T who still  use their grandfathered Unlimited plan.  I will not dump VZW for the sake of a Win Phone. I'm not happy w/VZW, yet for Upstate NYS VZW service is best. I always have service.  I agree VZW has gotten worse. But remember the stunts AT&T has pulled to short-change it's customers. A long litany.  
  • Right there with you man - I bought my Icon outright from the Microsoft Store because I refused to support Verizon Wireless - I also have unlimited data plan, and there is no way I give it up.  I just hope that there is something that Microsoft can do to bypass carriers in order to push firmware upgrades  to phone users.
  • ​And why so? I use T-Mobile and I am very pleased with the service; and no, I cannot care which crippled devices carriers offer: I alwys buy Country variant ones.
  • To awneze: Roflmao. I almost coughed up my breakfast after reading your post. Its the best comment I've read so far.
  • Honestly, the only huge blunder AT&T has done with Windows Phone has been stripping the 1520 of Qi wireless charging and making the base model only 16GB. Otherwise, they've a decent if not good carrier in regards to OS support.
  • Agreed, though they also reportedly were responsible for the 1020 not having Qi built in as well. Hopefully they are on the right track given the 830's dual compatibility.
  • I'm beginning to get some serious negative sentiment towards Verizon. This is getting worse all the time.
  • Wow. I guess the updates such as Denim and other past (and potentially forthcoming) Lumia exclusive updates have been and would likely be a real sticky point for the two companies. Ed Bott and many of you fellow Window Phone Fans have had to endure sluggish responses from the carrier in regards to updates. (Not to mention a brief life span for the Icon.) If this is indeed a cessation of Lumia devices on Verizon I suppose the carrier has concluded the best way to preclude the issue from occurring is to preclude the Lumia line from thier inventory.
    I certainly hope this is not the scenario.
  • This is heresy! Verizon has shat on us long enough.
  • Ehh rip Lumias on Verizon..
  • Verizon isn't the only place where wps can be sold, xiaomi isn't yet in the US but its working...
  • Unlocked phone for life :)
  • Are there any "Unlocked" phones that are able to work on Verizon's network? I'm not aware of any.
  • Im guessing he's referring to the gsm part of these dual mode handsets
  • No Verizon uses CDMA so the answer is no, that are the costs of use an standard, than, nobody, in the planet uses more than, the,USA and Canada
  • Cdma was phased out in Canada for hspa(voice/data)
  • Nexus 6...
  • Who makes that Windows phone? Oh wait, its not one...
  • All of Verizon's LTE handsets are SIM unlocked out of the box.
  • CDMA makes this impossible. You might be able to get it to function with data only, but my 1520.3 give Verizon the finger. I checked just before I switched to AT&T.
  • The CTIA/FCC unlock agreement deals with that. All devices released after a certain date in February must meet unlock guidelines (whether is CDMA network based devices being able to be used on GSM networks, as well as GSM networo based devices having a CDMA radio which can be used on participating CDMA carriers like Verizon, Sprint, US Cellular, and C Spire). The CDMA interplorability issue will be addressed by a white list database which all carriers and manufacturers will use in order to clear use devices among CDMA networks, and will also require UICC cards (think about them as a more advanced SIM cards).
  • Doesn't unlocked iPhone work on any network?
  • Amen to that no idea why anyone would buy a carrier locked phone
  • Eh, people do it for the subsidized price, and probably now for the "comfort" of it. I know there are a lot of people that wouldn't be able to put down the full cost right away, or couldn't be bothered figureing out if it'll work on their network. I for one, won't ever buy a network locked phone, i'd rather samve the money and get all the features that are supposed to be there.
  • One major reason people buy carrier locked phones is that they are guaranteed to work on that network. Sometimes it seems like you need a network degree to determine if an unlocked phone will work on your network in the US.
  • Because it's cheaper and I have no reason whatsoever to switch to T-Mo or Verizon or Sprint. And if I ever need to communicate when I'm out of the US for the 2 weeks I'm on vacation which might happen every 3 or 4 years there is an international package that I might spend $100 on and something called wifi. Not everyone needs an unlocked phone. Not to mention that I can walk into an AT&T store and get an exchange right on the spot for a defective device as opposed to waiting weeks and that official firmware updates have been pretty good on AT&T beating even unbranded phones. So tell me why I should get an unlocked phone....
  • Simple, your not at the mercy of the all-mighty-carriers. If people weren't so silly and saved up right ($10 etc a week) they would be able to buy the next year flagship unlocked either at launch or a few months down the line therefore cheaper. Thus dwindling the hold carriers have,
    unfortunately it will be awhile until the global phones have all the relevant LTE bands for the US.
  • With Verizon you have no choice. You buy a Verizon phone or you don't use Verizon at all. This is a CDMA restriction. Sprint has the same issue. AT&T and T-Mobile are GSM and don't have this problem.
  • ​ Not at all accurate. VZW hasn't been CDMA for a while, they're LTE, JUST like ATT. You CAN reuse phones just call and get the unlock code. I carry a UAE SIM and use it when ever I go to Dubai in my VZW phone.
  • Actually, strictly speaking LTE is CDMA, so AT&T is just like Verizon.  The difference is WRT SIM cards.  Verizon didn't use to use them.
  • I'm with you all the way man!
  • Wow!
  • My contract for my Lumia 928 is up in May 2015. I am sure to leave Verizon for At&t if this trend continues. I was willing to put up with Verizon's pricey rates due to reliable connectivity and support for Windows Phones. I am not willing to switch OS's at this moment, and I will move to a competing carrier (At&t) in heart beat! Hopefully compelling news about Windows 10 for mobile will be announced by May and aid in my decision.
  • Yeh I hope that's what happens for me too, they have a lot more high end WP devices anyway. I'd spit on Verizon if I could...
  • Same boat here, Lumia 928 - contract ends this year and I'm jumping ship.  Not ready to switch OS's at the moment.  I just hope AT&T or whatever other carrier I choose offers the same amount of coverage I had with Verizon.
  • We can only pray!
  • Same here. Got a 928 and plan on switching to At&t in May. I got the at&t 520 gophone for $20 on Amazon, used it to determine coverage. Then gave to my mother in law for Christmas, her first smart phone. Coverage in my area seems to be just as good as Verizon. South Ga.
  • Well at least you 928 fellows have gotten some recent updates. I'm on the Icon and still waiting...ugh.
  • Ditto, wife and I with 928s on Vzn. We're gone in August.
  • Yep family on VZ now.  I think the silence is the writing on the wall.  They're fed up with MS and so I'm fed up with VZ.  ATT may not be better but I'm not about to pay VZ for years more of this BS.  
  • Verizon is the worst
  • Between the Kantar report and news like this MS not releasing any high end phones until next fall seems like a very bad move. Hopefully they will suprise us all with an unlocked high end world phone, but I doubt it.
  • Jup. I doubt that, too. But let's see. Maybe they'll surprise us and Win10 on phones is the best experience we ever had ...
  • Only in American!
  • BB 4 life! :)
  • And their prices suck too... Dunno why people use Verizon unless its their only choice for good service.
  • Guys, if you have Verizon, you're making a mistake. Switch to ATT or even TMobile, although I prefer ATT. Have never had a problem with ATT.
  • Unless you need coverage. <--hugs his unlimited data on the best network
  • ....but you are not able to hug a large selection of WP 
  • The year of 2000 called, they want their "coverage" excuse back.
  • Well when i sit in a room of people with ATT as their network and they have to walk outside to make a phone call... I'll take that as my excuse.
  • Don't think AT&T has done anything coverage wise in Michigan since 2000. I carry both on occasion and the disparity is hilarious. Let alone the anectdotal stories from AT&T friends and family I know.
  • The year 2015 called.  They said AT&T still sucks in my region.
  • Never had a coverage issue on ATT, and that included when I was a contractor working in basements in Boston.
  • You enjoyed the peace and quiet?  ;)
  • What were you doing in people's basements?
  • I installed business telephone systems. Usually all the cabling for telephones end up in the basement. At least in my neck of the woods
  • Agreed, the only reason im on V is my unlimited and unthrottled data and tethering!
  • When's the last time to you tried at&t? The last couple years they have really expanded coverage. Was horrible in my area, until recently. Now just as good as Verizon in Ga.
  • +1520  
  • T-Mobile WP support isn't that good either. They dumped two of their phones with no updates (HTC 8X and Lumia 810)
  • One word: Unlocked. You're welcome. 
  • Verizon has the best coverage in rural Minnesota, hates to switch to carriers with no coverage where I go.
  • I'm in MN too and there's no doubt that Verizon has the best coverage in our state.
  • I have had Sprint, Verizon, and AT&T while in Los Angeles. Here is the ranking based on my experience. 1) Verizon. I get service everywhere. Great call quality. Great data network. 2) Sprint. Was great until they released 4G a few years back and then their data network went to sh!t. Not sure if it has improved. Call quality was good. The only reason I left them at the time was the degradation in the data network. 3) AT&T. Absolutely horrible. At my office in downtown LA I got absolutely no signal. A text message wouldn't even go through. ​Both Verizon and Sprint have a strong signal here. Overall call quality was shite. "Hello, can you hear me? Hello?" That was probably 2/3 or more of the calls I had on AT&T no matter where I was. And even when people could hear me the quality was below average on a good day. Both Verizon and Sprint have much better call quality. ​ ​ ​ ​ ​ ​
  • Verizon sucks but I am trapped due to two UDP phones.
  • UDP?
  • Maybe they meant Unlimited Data Plan but the IT tech in me thought of UDP packets immediately and thought "WTF?"
  • Lol me too
  • Haha :D
  • @cybertec69.... Choice, Freedom, Preference, Independence..... I could go on, but you hopefully get my point.
  • There isn't a flagship phone,the OS its self is still a big mess, alot of apps are missing on top of that wp still lags way behind other OSes in terms of features which can be implemented by Microsoft its self, the all wp 7/8 thing is just a bad code! Lets just wait for what wp10 might bring but am afraid things won't change but become ugly every other day.
    Windows phone needs to look like other oses,,have some good animations like ios,windows7 ,mac,Ubuntu and Linux, this all black and white thing is a pain! Windows phone needs to look different on every different device ...
  • No...it doesn't need to look like other oses!
  • Your comment seems more subjective than objective. "Windows phone needs to look like other oses." Are you serious??? By your logic, Windows phone should follow the leader in order to become successful. I do not believe this is the problem. The look, feel, and UX of Windows Phone is beautiful to some, and a mess to others. It's all based on preference. As we all know, it all comes down to APPs. Banking apps especially. Developers are not on board with Windows Phone. Just compare the same apps across platforms (Flipboard, Instagram, and already Here Maps). As per Microsoft's home turf, mareket share will not budge without a flagship device. The Redmond giant seems to focus on low budget economies. Hopefully their stategy will prove beneficial.
  • Also the lack of applications is the responsibility of the same developers not an platform or company, if ios is, considered an status symbol, and developers go lured to do apps is just, developers decisions same as Android too.
  • If I wanted WP to look the same as other phones, I'd be using another phone. Also, name the features and if you name something that the other OSs just added in 2014, I'm just going to shake my head. Tired of people complaining about what WP lacks and pointing to features that are brand new on the other phones and require us to buy a new phone to get them.
  • Last time I checked iOS just now added features that WP had for almost 3 years now.
  • I might be missing something, but didn't apple say they were first to have that credit card pay thing through nfc? I thought we have had that for a while.
  • No they aren't, we've had it since 8.0
  • Haha, I knew something was wrong. I think its mostly apple users that claimed they were first to have it. It's as if they think apple is the first at everything.
  • Ya they really do think that. My friends who are iPhone owners try to tell me that all the time lol.
  • I feel like you have no idea what you're talking about from both a business and a technical stand point. You don't sell devices by looking like everyone else, and where are you getting that it's bad code? I'm curious how many languages you can code in that you would even know that. 
  • Then get an android or an iPhone! What's the point of having another Droid wannabe to add to the huge collection of available droids?? Samsung, LG, Sony, HTC, zte, huawei, Motorola, xiaomi etc all make droids in all shapes, sizes and UI you can ever want or imagine. WP must stay DIFFERENT else it's really over. The moment WP becomes another Android, I'll be picking a feature phone! :-)
  • With different perks as well. The beauty of android Posted via the Windows Central App for Android
  • This is a perfect example of why I refuse to go the carrier route. Didn't with any of my Lumias, including the 800, 900, 920, 1520, and now my 830. 
  • Americans should separate phones and carriers, join a better world like the rest of us.
  • +830 I agree carrier exclusivity is lame at best and monopolizing at worst... Also it should be illegal to force carrier bloat that cannot be removed
  • +1520. Been thinking, if you wanted to get into the smartphone business these days, you should just make it a point to be unlocked. Period. No carrier business. Just build phones and sell phones, and let the customer figure out which service they want. Makes sense anyway.
  • Agreed. I acutually dislike my "Denim" update on my Lumia 928 simply because now my phone powers up with the Big Red Verizon logo. I have not reap the benefits of Lumia Denim as opposed to with what I have alread been enjoying with Developer's Preview. I haven't noticed any changes except for the horrible Verizon logo on power up. I do own a Microsoft Band, and i've read that "Denim" was necessary in order for it to work properly with my device. If that's the case, i guess it can be seen as a plus.
  • Carrier bloatwares are easily removal on Windows Phone. Android on the other hand is not.
  • I would agree, but here in the Good Old US of A we have the best government oversight that our companies can buy.....so I am not holding out hope for any improvement in my life time.
  • Yeh let me just tell Verizon that
  • Maybe they sold whatever stock left in their inventory
  • Hmmmmm.... I have the extended warranty insurance plan... My 928 battery life is laughable at best now and I have procrastinated getting it replaced but for work purposes I need to now.... Will they send me a HTC one instead because I will not accept the Samsung ..... VZW just loves throwing money to apple and is in love with google... Zzzzzzz......
  • ^This
  • Is it possible that Microsoft wanted to remove 'nokia lumia' from being sold right now? I mean it just seems strange to remove likely what sre the best selling devices and leave something like the m8 and the se.
  • Or probably will stop of manufacture phones that only can be sold in the USA and only for one operator as CDMA is not an global standard and even in Chile, the only carrier that used this standard left CDMA in favor of GSM which is an global standard, I mean by scales economies Microsoft could just make GSM, phones and avoid CDMA ones for better business performance
  • And go back to the GSM only approach Microsoft had for the second generation of Windows Phone 7 where there were zero CDMA devices? That kind of business approach is what has prevented Windows Phone from obtaining a 10% market share in the US, where most carriers (national and regional, postpaid and prepaid) rely on CDMA networks (53 CDMA networks vs 30 on the GSM side). Sounds to me Verizon really wants to move in a VoLTE only network and have zero backup plan by wanting to decomission their aging CDMA network. Their analogy needs to be analyzed as every CDMA network in the US will still keep CDMA as a backup plan once VoLTE is deployed. Business performance of GSM being better than CDMA? You must be kidding, as Qualcomm based CDMA devices (which excludes devices sold by Chinese and North Korean carriers which use altered code) are far safer than GSM counterparts, as well as being able to get signal in places GSM fails (especially in rural areas). Just because GSM devices are cheaper to manufacture does not make them safer, and because those devices may have much higher value in the black market does not mean they are a better choice. It will fun how GSM carriers in the US participating in the CTIA/FCC carrier unlock policy will address their part of the deal, especially when their devices are going to have CDMA radios on them as well. If you or anyone else here thought this was more about forcing CDMA networks to unlock global devices for domestic use on GSM networks, think again!
  • Is it possible that Microsoft wanted to remove 'nokia lumia' from being sold right now?
    That was what I was thinking while reading the article. From all of the buzz, it appears that MS is trying to dry up inventory of "Lumia" devices in preparation of the newly labled WPs. I just hope that they don't wait too long to inform the masses of their plans. The angry mobs are forming fast.
  • Where is the evidence for this that isnt idle speculation?
  • The fact a question mark in their and the fact I use the word possible? Just saying.
  • We are to blame for not being loud enough. We need to take this to facebook and twitter on their public pages and email directly and the forums. Make noise people.
  • AARARRRAAAHAAAGGAHHAAAAAA!!!!  Did you hear that?  My throat hurts.  I need water.
  • +928..... I'll be doing exactly this ^
  • I received my Denim update on my Icon yesterday..was I not supposed to?
  • Are you sure?
  • 100% I was having a lot of issues with my phone, ie. lost contacts, email not working, so I made the decision to just restore my phone to factory settings and start again as a new phone. All I really lost was pictures. I had my contacts backed up. After the process was complete I got the Welcome to Denim text and notification. Went and looked and saw 8.1 Denim was there. I wish I could post a screenshot..
  • Known bug, you didnt get Denim.
  • You didn't get Denim. Go into settings, "about", click "more info" and check firmware version. It will still be sitting ending with x.0047. Everyone gets the "Welcome to Denim" message, but it just takes you to a webpage with infom about the Icon.
  • It says I have 8.10.14219.341.
  • it is an extras+info bug....
  • No way.
  • No you didn't
  • Is OS 8.10.14219.341 not Denim? Because that's what my Icon clearly states.
  • No...that is the OS and not the firmware...
  • That is your windows phone 8.1 level not your phone firmware level.
  • And when I reset my Icon to factory settings I never reinstalled the Developers Preview app. But if I'm wrong then I'm wrong.
  • If you did a factory reset via the settings menu, the factory wp8 image is not restored.  You still have the OS version from the DP even though you don't have the DP app installed or enabled.  If you truly want to restore the factory OS and settings, use the Lumia Software Recovery Tool.  That will put you back on the officially released version for your phone.  I'm speaking from experience of course.  I like to tinker with my 1520.  A lot. :)
  • Can't rely on the Lumia Software Recovery Tool as a lot of the Denim packages still aren't on Nokia's Public Servers yet. For instance, the Denim FW for the Finnish 1520 isn't available yet. 
  • I wasn't talking about the denim update in Lumia Software Recovery (LSR) but you are correct.  LSR has Cyan for my 1520 but not Denim yet.  :)
  • Doesn't matter.  I'm switching over to AT&T this week.
  • It does matter, though. Windows Phone cannot excel without the backing of the USA's largest carrier. This is not good for WP, regardless of what you individually do.
  • That's what they said about the iPhone. Now Verizon is eating out of Apple's hands.
  • Completely different situation.
  • You guys over the pond really do take some serious shizzle from your carriers. I really don't know how you put up with it. I'm not saying its all roses here in blighty but our options always appear to be better.
  • Could also be that they decided to not continue with Microsoft the "partnership" they had with Nokia? Also, Verizon has recently forged a new partnership with Sony for the US. Could also be that they decided to replace the Lumia devices with Sony's Z line.   At any rate, Microsoft has a very simple way to solve this: start selling all models of the Lumia line through their stores. Also a campaign to educate American consumers on what a bad deal contracts are for them should help raise awareness to the mess the US market is on phones and on the benefits of buying phones on PAYG and not be bound to carriers.
  • You can buy the icon and 928 on the Microsoft Store website already!  I just got an icon because I destroyed my 928 (RIP).
  • The icon or the 930? I thought there was no unlocked version if the icon?
  • http://www.microsoft.com/en-us/mobile/phone/lumia-icon/offers/?ct=S    
  • And it says it is redirecting you to partner site, it just takes you to the microsoft store where you can add to cart.
  • But you can't use it on ATT, Sprint or any carrier other than Verizon I guess? Also didn't Verizon had built in SIM cards?
  • No. Verizon uses a SIM like the rest of the civilized world. 
  • The only reason they use SIMs now is because of LTE. They didn't use to unless you had a world phone.
  • I just checked the Microsoft Store website: the Icon is available (but only in black), the 928 and 822 are not available to purchase.
  • Some good points here, but as a counterpoint are the aging 822 and 928 really still exciting devices? That being said, combine this with more problematic Icon eol and 735 delay and it is easy to conclude something big and bad happened with ms/vzn after Nokia takeover.
  • Probably vzn wanted more carrier exclusive devices.
  • The 928 is a fantastic phone. I'm still excited by it.
  • Wow. And I just got my notification from UPS that my ICON will arrive tomorrow!
  • It is still a fine phone...I would say wait for Denim instead of going Developer Preview but we have no idea what "Early 2015" means and you will want 8.1.1 now...
  • The fragmentation of the networks in the USA is deplorable. In UK I can use any phone on any network, provided the phone is unlocked. One the thing I hate is the trend of putting the network brand logo on the phones, and Verizon seems to be rather fond of that.
  • Yeah peachy same in Chile since all our networks are GSM 850/1900 and AWS1700 than even the former GSM1900 phones aren't supposed to, run on AWS but works on that networks too, an operator left CDMA many years ago because was being an nuisance to them to deploy 3,5G and also was too expensive to them and when BellSouth had TDMA-CDMA networks too that had to left CDMA for work in GSM too till get merged with telefonica moviles (Movistar)
  • They killed the Icon....those bastards!
  • Maybe there doing what others like dell did in the past & pull so they could reflash them with lastest rom to prepare for the update rollout
  • I have no plans for Verizon but it sucks for those that are on that service.  But the question I have is, is there a true rift going on between Microsoft and Verizon or just an appearance of one?
  • That's been the case since the Kin, that originally caused the rift.
  • You think so?  I never thought business was supposed to have "feelings" attached. Business is just business. That sounds like it got personal.
     
  • Do any of you Verizon users actually believe that they care one iota, knowing that the WP base probably makes up less than 1% of $$ collected from sales and service contracts. They can do this and completely forget about YOU and still make millions. So all any of you need to do is just leave and go AT&T and be done with it provided that AT&T is in your area. Case closed, I'm not from America and I have a refurbished L920 AT&T phone so what does that tell you? Even I know better!!
  • True, sadly. Verizon probably sells more iPhones in a week than they've sold total of the Icon.
  • Switched to AT&T a year ago. One of the best decisions I've ever made...
  • Switched from AT&T contract plan to AT&T Go Phone plan. Best decision ever. Paying only half of what I was paying and save $50 per month. In two years I will save around $1200. Use all that money to buy my next phone off contract.
  • Verizon has the best service in my area, but I always hate the fact that my local stores hardly ever have any windows phones on display. Seems there is some reason behind that...
  • Verizon hates windows phone users - they typically arent the iPhone using type that just throws money at them without questioning why.
  • Stores all over the world have no high-end 1520's etc so ...? Make some new phones.
  • I got a 1520 recently through my carrier! I don't live in America, though. I'm with Vodafone at the moment and quite happy since I renewed my contract and have quite good conditions now! (same price, 3GB instead of 200MB allowance, unlimited calling for free instead of only 100 minutes, 1520 now, back then it was a 920, free use of deezer streaming service but it will eat up my allowance. Thank god there is a offline feature within the app) :)
  • I live in Sweden and also payed the ensures that automatically gives you a new phone if you accidentally gets a broken phone. Now, I cant get a new 1520 because they stopped stocking it. I need to replace this phone because I got a tiny scratch on the camera lens and its blurring my photos some, but I cant! I feel so screwed. I will have to get a Android phone as a replacement if I decide to change this phone :(
  • Sad to hear that ... maybe if you send it in for repairs? Repairing a scratched camera glass can't be so expensive (especially since it only is glass and not the lens itself). Maybe contact windowsphone support on twitter?
  • In my phone operator (Movistar Chile) they offers even the 1520 and also ie. Claro offers the 820 and entel close,the gap with the 720 along of the 520-620-920-925-1020-1320-1520 in all companies and are unlocked for be used in any network inside Chile, Movistar have an agreement with Nokia, so they bring all Nokia phones
  • Why do American telcos still sell locked phones? Doesn't any one buy unlocked phones? Consumers should stop buying from their provider
  • One reason is we dont get any cheaper service by doing that. We can buy a subsidized phone for $99 or the same phone unlocked for $500 and still pay the same rate for service.
  • You do? Woha! Didn't expect that. How high are rates with a "standard", and common contract?
  • The rates are Too damn high. My wife and I pay $180 a month for service through Verizon. That includes 2 lines which are about $55 each then you have the service. We have unlimited talk and text with 3gb of date which is $50 then various fees and taxes and handset insurance which make up the rest.
  • Hmm ... I see.
  • Wow, that is crazy expensive. I have t-mobile, granted the coverage is probably not as good where you are, but we have 4 lines with unlimited text, calls, and 2.5 GB of data each for 120$ after tax.
  • I'm about done with Verizon but if you're no longer under contract they do give you $10 off the monthly smartphone access  (mines $40) fee if you have a family sharing plan.  Still too expensive though.  If it wasn't for having to get new phones i'd have switched to ATT already. 
  • Although this has started to change, you can BYO phone to services like Straight Talk and get service cheaper. But it's easier with the larger carriers, and the most common way to buy phones for sure, and savings aren't that big if you pay upfront, especially if you don't use the upgrade plans like Next.
    I think we're moving from the contract model though, slowly but surely...
  • Except in many cases it's not the same phone, and in some cases it's not the same price. Subsidized phones are becoming a thing of the past, as are contracts.
  • The carriers don't sell unlocked phones. And their stores are where most people buy phones, so there isn't much choice unless you want to buy online from third party sellers, and to do that you need to know exactly which frequencies the carrier you want to have service from uses (they all use different frequencies). In short, it's a lot easier to just buy from a carrier.
  • Mikeso in Chile the, operators sells unlocked phones because by law must they do, and if, have the bad lucky of get a locked phone they must for free give the code for unlock and the, steps for free
  • Verizon's network demands Verizon branded phones. There is no such thing as an unlocked phone on their network. However due to an FCC issue they are forced to permit their phones to work on other compatible networks. So while you may not get LTE on AT&T with a Verizon phone, it will probably work. However the nature of CDMA is that Verizon has total control of what is and isn't on the network.
  • Not quite...
    There have been individuals who have brought Sprint devices with BAD ESNs to Verizon and modified some of the cellular settings to work on their network. They don't control it as much as they think they do.
  • What the hell is going to be the next flagship phone!!?!?
  • Rumor has it it going be a 935 that looks like the 925!
  • Uh... I just ordered a 928 on the 2nd.  At the time it said the device was on back order until 1/15.  Up until the week before I'd had a 1020 that I'd had since launch and it bit the dust when I dropped it while doing laundry in the basement.  My Sprint contract was up and so I moved to Verizon because they have better service in my area.  I guess I should be looking for an email notice saying that I need to get a different phone.  I really don't want the HTC or Samsung.  My Lumia was the best phone I have ever had.  :(
  • *AT&T.  Not sure why I typed Sprint.  Long day at work I guess.
  • So it could be that Jan 15th is when verizon is getting the new branded lumia phones and everyone is just freaking out.
  • F this I'm getting the note 4
  • Went to the store to get a case for my Icon and the Verizon rep just laughed. Nothing has changed since we had this same issue last year. Instead he wanted to sell me an iPhone. Tired of this treatment to Windows phone users.
  • Lol. Wtf!
  • That guy sounds like a douchebag.
  • That guy sounds like a VZW rep. They abuse customers and get treated like kings for selling overpriced accessories and line of service you don't need or want.
  • Best carrier signal wise (for calls) but I am really glad I am not with them.   Go AT&T Death Star. :D :P
  • One more reason Im leaving Verizon when my contract is up in April.
  • In Europe, we don't care about carrier..almost all phones are unlocked and most are bought without a contract...
  • They are? Can't believe that. At least here in Germany a lot get their phones through their contracts. I'm amongst them (although I wanted to get my new phone off contract, but it was almost as cheap with contact)
  • Ok, I'm done with Verizon. I guess its onto ATT....1520 for me and 830 for rest of family. Gonna miss using the icon.
  • The 1520 was amazing, man. My wife and I had to switch to crap Verizon in May unfortunately for work. We miss AT&T so bad.
  • Is the icon already EOL?
  • Verizon's reps said that it was EOL, and they have not sold it for 4 months, so all signs point to yes.
  • Oh. Is the 930 also EOL?
  • no
  • Microsoft is working too bad on promoting their mobile platform, hope nadella will be kicked out before it's too late If his "mobile first" results are theese ones
  • I just started using my Icon last week on Verizon Straight Talk also.  It sucks because the service is awesome, with full LTE, MMS, good signal, everything. I guess I can live with this as long as Microsoft continues to push updates through the Developer Preview.  Since Microsoft has taken over Nokia, I also hope that with Windows 10 and beyond, Lumia firmware will be included in the Developer Preview updates.
  • Hope you don't buy one of those newfangled fitness bands that use bt 4.0, because you don't get that without cyan on the dev preview. Interestingly 8.0 with black does have bt 4.0. But no Cortana, etc.
  • Yea I'm not into the whole fitbit and wearable devices thing.  That could definitely have been a deal break, but just having 8.1 with Cortana, Folders, etc is perfect.  I do want the camera firmware, better audio drivers, better GPU graphics fixes (for Modern Combat 5), etc...but if this is all I can get then I guess I can live with it.  I really hope MS starts rolling firmware in with their updates, seems like the smartest route to go and would stick it to the carriers without them knowing.
  • No kidding. Verizon is the only carrier that works in this building. With AT&T it might work, but it might not. If you really need it, go to a window. But I'll take that over Verizon screwing me over.
  • I wrote them at:  customersupport@verizon.com and informed them that if they are abandoning windows phone, my business will go elsewhere.  I love these phones and I'm sticking with the phone, not the service provider. Scott
  • And the email is in their Delete folder.
  • Me and my family moved to the mountains and Verizon was the only carrier that I could send/receive calls and texts. We were with AT&T for 10 years and could never get a good reception in the hills vs. Verizon. We had thought about going to Verizon after our contract was up but didn't see any WP's in their future, this was around the time I had my Samsung Focus with ATT. Seems like its coming back around again with the no windows phones.
  • Get the microcell from att. Best thing to ever happen to me when I am out in the middle of nowhere with Verizon.
  • Has anyone thought that they r getting rid of NOKIA Lumia phones for MICROSOFT Lumia phones?
  • That's more likely since Microsoft Lumia is showing up overseas already. Maybe stock was low enough to swap without too big of a hit to the pocketbook at their fulfillment center? Or MS is buying them back to sell via Cricket or FreedomPop while VzE gets the new MS branded phones?
  • carrier locked phones are drama in itself....
  • As long as I get my Lumia Icon updated soon, I don't care if they sell them anymore. It's not like I'll be a Verizon customer after how they treated this update situation anyway. I'll be back on AT&T as soon as it doesn't cost me an arm and a leg to cancel my Verizon contract.
  • I just switched to Verizon to get the Lumia Icon since AT&T doesn't have any good WPs besides the "too big for me" 1520. But I loaded up the Developers Kit, and have a fully updated Icon with Folders, love it so far! Get the Preview for Developers from the store and get all the updates through that.
  • Welcome to the waiting line...it may be a while.
  • Waiting line for what? My Icon is fully updated! Cortana, Folders, Image background for transparent Live tiles. It's great!
  • I'm going back to a flip phone.
  • WTF??? Dump the ICON but still selling BB?? There's something wrong with their brain.
  • Verizon is bipolar.
  • I've been saying this for weeks since they discontinued the Icon.  Verizon is out of the WP game
  • Imma go flip Verizon...the whole damn store.
  • Since they were the first US carrier to release Denim I would guess just maybe they are restocking the 928 with Denim installed. I mean its not like they had a whole bunch of Nokia phones before today. We are talking one phone. Just curious what people on ATT will do if Denim isn't released until mid 2015?
  • We have had Denim on the Lumia 830 on ATT since Nov 7th...the day I switched my company from Verizon..Att is the best
  • Interestingly enough, the Microsoft Store is still selling the Verizon variants of Lumia phones (e.g. ICON, 928), so I wouldn't say they're discontinued, per sé. I think it should be clear to Verizon users, though, that Verizon is just not as interested in offering *and* supporting a diverse array of devices.
  • Signs of defeat?
  • Wow, so glad I didn't jump over from T-mo a couple months back. I'll stick with me half-ass service that gives me free music and a single nice WP device over one that seems to be incrementally dropping the platform.
  • I hope this means that they are preparing to release some NEW Lumias on Verizon. The rumored 1030 would be nice!
  • Sticking with my off contract 822 on Verizon until a new flagship WP is announced/launched.  If Verizon doesnt jump on the band wagon and give back some WP love by then, I will indeed be jumping the VZW ship and taking my family with me.
  • I am leaving Verizon on the 20th. Just so sick of them being all Apple and Android all the time.
  • Anyone interested in filing a class action lawsuit?
  •     Can you file a class action lawsuit for them being A__holes. Didn't know that was possible.
  • If they are locking you in on a computer and holding the key to prevent Microsoft updating the software, I certainly think so.  After all, they were the ones that wanted the exclusives to sell the phone and due to their lack of interest in updating and testing their "bloatware" they've delayed the updates for an expensive feature phone.  Meanwhile, users are locked into a 2 year contract.  For me, two months into buying this phone, thinking they would be updating it, but no luck, and having to be stuck with their crappy services.  So yes, I truly think it is unfair to the consumers.  As a matter of fact, I think we can go beyond simply a Class Action, but also Anti-trust as well.
  • I am on T-mobile with the Unlocked Lumia 1520.3!!! Full LTE...Unlimited Data and 5gb a month tethering allotment. Works great where I live and work. I would be an idiot if I was with the evil Death Star AT&T!
  • Haha
  • I feel much better after reading all the comments!
  • Lol
  • It seems we don't get enough Windows Phone bad news these days.
  • >> Lumia Icon owners have grown increasingly incensed at the long delay for the Lumia Cyan and Denim updates.
    Yeah, that's cute. <- Lumia 810 owner.
  • I feel sad for you guys in the US. Here in Sweden I just switched carrier and got a new phone (an android for development thou) that I pay monthly, but my contract I can end any day I want. This carrier just separated the payments of the phone and the contract payments, and all phones are sold unlocked. And as far as I can tell, unbranded as well.
  • Don't know if anyone can answer this I have a icon and if I log into the preview for developers app it says I have black but if I uncheck the box it says I have denim??
  • Known bug.
  • I already hated Verizon for previous billing issues but if this is true then it assures I'll never consider them as an option in the future
  • I just switched from a andrid to WP i purchased the 1520 (the 830 was out of stock) with AT&T I LOVE IT!!!. If you are thinking of getting the 1520, GET A CASE BEFORE YOU LEAVE THE STORE!!! (replacement parts are $150)  I went with AT&T because they were the only ones who carried any windows phone, T-mobiile only had the 635, and i was not going any where near Sprint or Verizon  I am happy with my 1520
  • Sales not strong enough for them, dont think so if the others are kept. Non us here so dont know, maybe colorfull?
  • ?????... Hopefully this is just an oversight or website glitch.
  • Supply and demand. If there was a demand they would have the supply. No demand then they may as well clear out of them.
  • When their store reps consistently refuse to sell a WP device when someone asks, how will the demand be seen?
  • As much as I want this to be true, i don't think people are in enough to even bother the reps.
  • Another issue is that Apple pays commissions for every phone sold on a tiered model which is why they get pushed hard. Microsoft and Google don't do that. The salespeople avoid selling phones that don't add up in their paychecks. They avoid them like the plague. If MS offered up similar salesperson incentives at the store level, they would get sold left and right and if the commissions were right, could easily overtake 10% market share in a matter of months. When you get $20 in your paycheck for every Windows phone sold but only $8 for every iPhone, which would you sell? Right now its the $8 vs nada.
  • I got fed up...HTC M8 and switching to T-mobile the moment my phone comes in. Verizon...love your service...but just wow. I'm very disappointed.
  • Go to T-Mobile or AT&T for carriers that care about updates! Verizon cares too much about their useless bloatware
  • Everytime I see a Verizon post:  https://www.youtube.com/watch?v=onfWeSqJ6qs
  • I'll leave Verizon as soon as I can. Period.
  • I'm not sure when, but the carriers in the U.S. will die a painful death (and I'll be there to pee on their graves).  Think about what a carrier provides.  They provide access to data when we don't have wi-fi connectivity.  There's no reason for all messaging and calls not to be data based, but they are fighting those apps with all their might.  Eventually the U.S. will have the wireless infrastructure that'll render the carriers obsolete and buying a phone will be no different than buying a tablet or laptop.  The relationship will be between the consumer and the manufacturer with no middle man. We have connectivity in our homes, works and almost everywhere we go.  Where we need it is while we are moving, but car manufacturers are starting to provide data access.  Eventually the cell towers will be wi-fi towers and we'll all be connected at all times.  I can't wait for that day to come.  
  • Where do they get the wi-fi?
  • Not from the carriers. Sure, they offer wi-fi hotspots which are basically phones with a SIM & no display. We'll get the wi-fi from 100's or 1000's of providers. There are already cities that provide wi-fi for the whole city. In those cities, there's no reason to be on a cellular network other than the fact that so far, the free wi-fi is too slow. Eventually the infrastructure will be built that'll replace the need for cellular access at all.
  • Verizon they wanted to come to Canada, lucky they didn't.
     
  • I was in two Verizon stores in New Jersey before Christmas and all the windows phones were removed from the display floor. Both of those stores had a Windows phone section two months prior and now not one windows phone. I was quite upset.
  • I get frustrated enough with UK carriers, I'm just grateful I don't have to tolerate the awful American carriers. Feel for you guys over the pond!!
  • I am lucky that I got to buy an Icon, but with no support for the device and lack of updates, I really regret switching from ATT to Verizon. Contemplating jumping ship and getting an Android now
  • So glad I switched to AT&T. But this is concerning.
  • Lumia Icon is an awesome device sans lack of update. I wish it was available for ATT!
  • Seriously thinking about jumping ship. Sellers aren't selling windows phones. Buyers aren't buying then. Carriers aren't even carrying them. Yeah they'll have them on display, but none in stock. So they'll try and sell you off a different phone. Windows phone seem to be only supported by the "fanboys" and not the casual everyday seller and consumer. So carriers and developers don't care for it. Its probably only a matter of time before app developers leave WP high and dry again. The whole thing is so disheartening. Starting to feel like I'd rather get an android. At least the masses care to support it.
  • I swear I'm about to switch to android because of this crap.
  • I wonder if I could call Verizon and ask them to swap my icon for an m8?
  • How about the simple answer: They ran down the stock in the sales channel and then removed them from the site. Can't sell what you don't have and they sure as hell are not spinning up a factory to make 928's again...
  • AT&T sponsors the best stadiums and has the best Windows phone support. Win-Win.
  • Horrible news.  I love the WP8 platform, but my entire family is on Verizon, which is also the only carrier to have really solid coverage where I live.  Given the update issues with my HTC 8X on Verizon, I was determined to get a Lumia as my next phone.  If this spat persists, I'll have to go with an Android. :-/
  • Or get a new family. I know, it's a tough call.
  • I love my 920 (built like a Tiger tank) and my girlfriends HTC 8X but they are now over 2 years old and it is as if MS with all their bullshit are trying to force us to android!
  • Get the HTC One for Windows. I came from an 8X to the One. Amazing.
  • Everyday I'm happier and happier about leaving Verizon!
  • I'm not surprised. I was just in a Verizon store and NONE of their WPs were upgraded to 8.1, save for the HTC M8.
  • Rumor is the 1520 went EOL on AT&T a week or so ago too. Microsoft really screwed the pooch on not making any decent replacement/upgrade devices for 2014. Now their old stuff is getting EOLed and there's nothing newer to replace it.
  • Verizon is preparing to launch the new Microsoft phones.
  • any of you think that it's because a new flagship for windows phone is gonna be launched?
  • I am getting so tired of Verizon. If they keep this course I will be switching carriers when my contract is up.
  • I'm so glad I live in Australia purely because of your carrier situation. It sounds so confusing and expensive over in the US.
    Here, every carrier has multiple or at least 1 WP device. Sure, there are timed exclusives with Telstra but everyone ends up getting them eventually. Also, we sell alot of Outright phones too. At my work we sell the 530, 630, 735 and they're crazy popular. The 520 still gets asked for even though its been discontinued. I hope more Carriers bring WP into their Portfolio for you guys.
  • Same here in England! I can't believe the so called special prices when it comes to contracts I see on this site they have in the States. Most people here now buy an unlocked phone either new or secondhand at an average of about £250 and go sim free, top end average £12 a month!
  • Microsoft is doing a terrible job of supporting/promoting their phones in the US.
  • the 928 is still available:   www.verizonwireless.com/prepaid/smartphone-plans/nokia-lumia-928-in-white-certified-pre-owned+prepaid/
  • So glad I left Verizon when WP launched. They really have their head up their ass.
  • Still waiting for latest Lumia 928 update from V
  • Have often do you reach out and get an answer?
  • Verizon sucks.... plain and simple. Sprint is just as bad. Neither have as good of coverage in my area and both have the absolute piss poor customer service of any carrier I have ever had to deal with. WP users unite and show them with your pocket books. Posted via the Windows Central App for Android
  • Just what WP needs more confusion and rumors. And the cow jumped over the moon. And the disk ran away with the spoon.
  • This is just wishful thinking, but maybe vzw is clearing them off the site prior to releasing new Lumia phones.
  • If only AT&T had good coverage in my area. I'm so suck of Verizon's crap.
  • Personally, I'm pretty doubtful that MS can (or is willing to put in the effort) to make WP a viable 3rd option in the U.S. Think about it, if you weren't a technical person that browsed sites like this, would you know anything at all about what MS is doing with WP? We have to scour several sites to keep up with what's happening, the typical consumer isn't going to do that. The carriers don't promote it, I just saw Best Buy had a WP display finally, but it's not in their phone section. MS isn't really communicating with existing customers. We are their greatest promoters yet they ignore us. Unless MS gets really aggressive and starts spending a ton of promotional $$, I just don't see it taking off in the near term. And what sucks is I really like the OS and the phones, but they haven't played this out well at all.
  • Here here! Like all of us Windows Phone users. It is us that are doing all the work when it comes to promoting but all MS does is make it even harder for us or throw in more obstacles just as we pursue a friend to try it out. People like Windows Phone but not all the hassle and bollocks that come with it. So so frustrating!
  • That's what you get for having exclusive phones for exclusive carriers! Windows Phone's major down fall! Do you ever see apple or Samsung having exclusives? No! They are available from everyone and world wide on every new phone release. I believe in the Windows OS but not the people in charge of it! Windows needs to get in touch with reality and stop f#@%*ng around with all this exclusive carrier bollocks and exclusive carrier updates! Windows! Release the Denim update instantly world wide to the masses NOW!
  • I would like to see a public statement from Verizon on this. Sick of this bullshit from Verizon. ​ ​
  • Looks like the writing is on the wall for WP. Market share stagnating. Carriers no longer pushing product if they ever were in the first place. I'd be surprised if WP gets to 10% market share worldwide in 2015. WP10 ain't going to do diddly for WP growth. Its time to either be a rat and leave the ship or sink and become a submarine like Blackberry.
  • I think Blackberry will be back. WP is going down.
  • Windows phones were all over the AT&T store I was in last weekend. They were featured on a display in the middle of the store. I'd call that pushing the product.
  •   Hope there is somethng in the pipeline we can get our hopes up about
  • I feel the same way. It is as if MS are against us! Nokia should of been in charge of distribution and Windows just an OS as Android is to say Samsung, Sony or HTC. All this Xbox music and video bollocks is also killing the OS!
  • Not sure why this is a story. They stopped selling the icon a long time ago and all the other Lumias are old. So i'm not sure what you expect them to be selling. Odds are that there should be new lumias coming soon.
  • There are new Lumias on the shelves now. Maybe not on your carrier, but that's the breaks. Don't assume everyone is toting around an "old Lumia."
  • At no point did I say Verizon was my carrier. They are not. And I know there are new lumias. I'm well aware of the full lineup. Next time try just reading what was typed and don't add any extra to it.
  • My Icon feels all alone now. :( I have been with Verizon for two years, I dont plan on changing carriers. Verizon has the best coverage for me, and that is what matters most imo. At least my Icon should be enough to last me another year. Maybe by then other Lumias will appear on Verizon.
  • Both of my two year contracts with Verizon are up and I'm just biding my time until a predecessor to the 1520 comes to AT&T and then I'm jumping ship.  Kudos to Microsoft though.  Even without Cyan or Denim my daughter and I love our Icons with Preview for Developers.
  • This really sucks. I was able to upgrade in December, from my 822 with DP, but am waiting for new Lumias on Verizon. My brother's Motorola Droid Maxx has also yet to receive the newest software update, as hasn'tthe Icon. But this really sucks.
  • "Oddly enough, Verizon is still selling the BlackBerry Q10, which seems to be a higher priority than a flagship Lumia Windows Phone in 2015." I sense Blackberry is coming back while Windows Phone is going down the drain. All thanks to MS for their slow release of newer flaghships and updates... Well done MS!
  • You're not fooling anyone. We can all see you're from Crackberry. Give up, dude, BB is over.
  • Have until August when my wife is done as well with Verizon, if new Lumia Phones fail to show up...we are gone.
  • Guess Vzw needs to conserve some cash for that AOL merger...
  • Let me guess what happened when you contacted Verizon for a comment: You were give the web address of a news pages more out of date than the magazines in a doctor's waiting room.
  • I guess at&t is the only loyal carrier to support windows phone.
  • Verizon is MS Achilles heel
  • Well at least they were classy enough to get those Denim updates out and not leave customers high and dry. Verizon + Microsoft = Not Meant to Be. 
  • Um no denim here... Icon
  • This, plus no Wi-Fi calling is going to end my 10 years with Verizon. Gg
  • I had my eye on the Icon for almost a year. Was gonna be my first Nokia. My wife was coming from Sprint and also wanted to see what the Windows Phone world was like. All the weird on and off sales of Icon turned me off. Plus I didn't want my wife's first experience with WP full of concessions and me making excuses for the OS. We both went with HTC One for Windows. Glad we did.
  • That is why I'm with att
  • Superior Windows Phone support is one of the major reasons I'm still with AT&T (despite their higher price compared to some competitors).
  • I agree with the previous comment ... Verizon is a black hole in the Windows phone universe, the massive suck that is Verizon destroying everything it touches. Microsoft should buy Verizon next and break it up.
  • So.. will this void their "exclusive"? Can we get the Icon on other carriers now!!?
  • My Lumia 920 has so many issues I hope that Att can bring an updated icon to their service after this..i need to upgrade and as it stands my only real option is to switch OS as I don't want a phablet or to invest in the 1020 that is already not sold mainstream anymore. Seems like MS is going to abandon the US market and just be the cheapo phone provider..such a waste of patents
  • Microsoft is in love with a one side relationship with Verizon for their marketing of the high end models of the Lumia smartphones.  The sales staff doe not care for WP at all and just use inquiries to convert them to iPhone or G3 or One M8(Android) now!  But still Microsoft still try to give Verizon the 12 month exclusivity "lock in" so no other buyers can touch it while it with Verizon!  Who every thought this was a great marketing strategy is complete insane.  LOL!