WhatsApp now tells you when your Windows Phone push notifications are broken
In recent weeks, the team behind the popular messenger WhatsApp have been aggressively pushing out updates for Windows Phone, including a somewhat major overhaul of behind the scenes plumbing. But if there was one area where people always had complaints about the app, it was with its notification system not working reliably.
We’ll spare you the details of why notifications sometimes fail on Windows Phone, but we can say that things are at least improving. In fact, the Nokia team working with WhatsApp to develop the service has certainly been a positive influence on the app, making it more dependable.
That’s why it’s curious to see this message below, tipped to us by @SQLvariant, that pops up if your system notifications aren’t set up properly (or jammed, to use more common vernacular). We’ve seen a few people report on this phenomenon elsewhere and it does seem accurate: if you see that message, your WhatsApp notification may not work, so reboot the phone and it should fix things.
Interestingly, @SQLvariant notes that while it does work well, it doesn’t play too nice with Data Sense. For those who don’t know, Data Sense is an optional, carrier dependent service that allows users to track in real-time their data usage, cellular and Wi-Fi, so as to better manage things. One feature of Data Sense is that as you approach your allocated data usage, you can have the device throttle your usage, so as to prevent overage charges from your carrier.
So in this case, Data Sense purposefully disabled the background agent for WhatsApp to save data, meaning this was a false report by the app. Still, considering where the app was a few months ago, we’ll take this “alert” any day so that we know we’ll never miss a WhatsApp message. Kind of cool, right?
You can download WhatsApp from the Windows Phone by following this link. Thanks, @SQLvariant, for the tip
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Daniel Rubino is the Editor-in-chief of Windows Central, head reviewer, podcast co-host, and analyst. He has been covering Microsoft since 2007 when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, laptops, next-gen computing, and for some reason, watches. Before all this tech stuff, he worked on a Ph.D. in linguistics, watched people sleep (for medical purposes!), and ran the projectors at movie theaters because it was fun.
Thank you Whatsapp Team for giving us such a big update with such Awesome feature.
Facebook notifications are iffy, but I suspect it will improve eventually as FB & Microsoft are still working on the app together. I don't use Whatsapp, so I can't speak to that.
GDR2 may or may not address the issues, as its not known whether or not the OS is completely to blame. Also, GDR2 hasn't been greatly detailed with bug fixes and improvements.
That's what I know, maybe someone else can add to it.
Popped up almost evertime I sent a message.
Rebooting the phone didn't help either.
Only way I sorted it out was to remove Whatsapp, then reinstall it... That solved the issue.
Now withe this recent up, it only showed up once or twice so far....
So perhaps they fixed it now?!?!?!?!
OH, and I don't use Data Sense. Not available in South Africa yet! Wish it was though! :)
The WhatsApp team must stop the unprofessional hacking and MS must find a generalized solution for WhatsApp's connection needs that doesn't ruin battery life or run counter to WP's security requirements.
This is now embarrassing for WP as a platform.
First, FB notifications aren't perfect on iOS.
Second, why is it that my Twitter app notifications work perfect? If it were purely a OS problem why does it work so well with Twitter?
I'm starting to believe that the 3rd parties are more to blame.
Or is it just my phone with low memory space and 512mb RAM?