Windows 10 update fixes connectivity bug plaguing VPNs and proxies

Surface Laptop 3 15
Surface Laptop 3 15 (Image credit: Windows Central)

What you need to know

  • Microsoft shipped a new optional Windows 10 update to fix internet connection issues.
  • The connection issues were first reported last week, and impacted those using a VPN or proxy connection.
  • The update is available now, and Microsoft recommends you only install it if you've been seeing the issue it addresses.

Microsoft today pushed out a new optional Windows 10 update meant to fix internet connection issues that were reported by VPN and proxy users last week. The issue caused Windows to show a limited or no connection status with manual or auto-configured proxies. It also prevented some apps from connecting to the internet.

"An out-of-band optional update is now available on the Microsoft Update Catalog to address a known issue whereby devices using a proxy, especially those using a virtual private network (VPN), might show limited or no internet connection status," a Microsoft support document (opens in new tab) for the update reads. The update applied to Windows 10 versions 1909, 1903, 1809, 1803, and 1709. The release notes for the update read:

Addresses an issue that might display a limited or no internet connection status in the notification area on devices that use a manual or auto-configured proxy, especially with a virtual private network (VPN). Additionally, this issue might prevent some devices from connecting to the internet using applications that use WinHTTP or WinINet.

Microsoft recommends that you install this optional update on PCs that have experienced this issue. If you have run into this problem, the update is available now via Windows Update.

Dan Thorp-Lancaster is the former Editor-in-Chief of Windows Central. He began working with Windows Central, Android Central, and iMore as a news writer in 2014 and is obsessed with tech of all sorts. You can follow Dan on Twitter @DthorpL and Instagram @heyitsdtl

  • Funny, I reported this back in mid February. Microsoft saying it was first reported last week is valid in regards to how reports in feedback hub are processed. I hope sooner or later they will find the real cause, because for sure it was not ruined by the last KB they shipped. It was ruined way back in the beginning of the year. The connection issue being limited only to WinHTTP is a more recent issue, but the network status management in the connection flyout is something that has been wrong for months now, hitting devices randomly, and almost constantly when connected to proxy or VPN. And the status getting stuck, is only the symptom to something randomly disconnecting Windows from the net. I also suspect that because of the underlying changes in windows 10 due to Windows 10X development they have also tampered with the maximum number of connection threads Windows 10 allows, and they handled the exceeding limit the worst way. The issue seems to hit one of my PCs when launching peer-to-peer communication.
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