Cloud-based help desk provider Zendesk has released a version of their mobile app for WP7, complete with live tiles and Mango support. Zendesk is a service that allows companies to host, log and track support tickets, be it for IT, customer service, or internal business. With the mobile app, support representatives easily view and modify their tickets, as well as respond to them. Simply download the app and log in to your account. The full feature list is as follows:
- Access all your support ticket views
- View and update comments, CCs, tags, and ticket fields
- Apply predefined responses, or macros, to tickets with frequently asked questions
- View all support ticket events and notifications
- Pin ticket views and specific tickets to the start screen as Live Tiles for easy access
- Easily bookmark a ticket for future reference
- Search support tickets
- Upload and view attachments on tickets
- Take a photo and attach it to a ticket
Update 6: Microsoft wants all of TikTok, but Trump's order may interfere
The Financial Times reports that as part of negotiations, Microsoft is now inquiring whether it can buy all of TikTok, instead of just the business in the US., Canada, Australia, and New Zealand. This new plan would include India and Europe (and excluding China).
Surface Duo and double Dans take over this week's Android Central podcast
Need even more Surface Duo in your life? Check out the latest Android Central podcast, in which Daniel Rubino and Daniel Bader (double the Dans!) discuss Surface Duo, Microsoft's Samsung love affair, and Project xCloud.
This is the best Windows 10 tablet you can buy right now
There are many Windows 10 tablets on the market, but it's hard to sort through the rubbish. Here's our picks for the best Windows 10 tablets you can buy right now. At the top of our list is the Surface Pro X, which we think is the best due to its ARM processor, large display, and thin form factor while still packing good battery life and excellent performance.
We rounded up our favorite podcast apps for Windows 10
There are podcasts that cover every subject under the sun, but how do you organize them? There are plenty of podcast apps on Windows 10, but these six are the very best.