Samsung Omnia 7 having problems with the Zune update

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By Daniel Rubino
last updated

Looks like all is not going well with that Windows Phone update that are rolling out today as reports are coming in that the Samsung Omnia 7 is having some stability issues when updating.

Specifically, we're told that the "backup gets stuck at 100% (Step 7 of 10) and the update doesn't carry on". So while the phone is still usable (luckily), users can't proceed with the update which also means the 'NoDo' update will be out of reach as well. This isn't just one or two people either as @winhonesupport is dealing with quite a number of user-generated problems with the same description.

Windows Phone Support is already on the case, looking into what is happening exactly. So far though, this seems to be Samsung/Omnia 7 specific, so for now we'll have to advise those to wait a bit before updating.

Thanks, Steve F, for letting us know!

Daniel Rubino
Daniel Rubino
Editor-in-chief

Daniel Rubino is the Editor-in-chief of Windows Central. He is also the head reviewer, podcast co-host, and analyst. He has been covering Microsoft since 2007, when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, laptops, next-gen computing, and watches. He has been reviewing laptops since 2015 and is particularly fond of 2-in-1 convertibles, ARM processors, new form factors, and thin-and-light PCs. Before all this tech stuff, he worked on a Ph.D. in linguistics, watched people sleep (for medical purposes!), and ran the projectors at movie theaters because it was fun.