http://www.wpcentral.com/whatsapp-removed-windows-phone-store
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Updated: WhatsApp removed from Windows Phone Store, will return after fixes

WhatsApp, broken on Windows Phone 8.1 and with no immediate fix promised, has vanished from the Windows Phone Store. Searches for the app on devices running both Windows Phone 8 and 8.1 turn up "We couldn't find a match. Try a different spelling or search term." WhatsApp tells us that the removal was intentional, though it should only be temporary.

Visiting the app on the Windows Phone Store website turns up the listing, but with the warning that "This app is no longer published", and thus no option to remotely install it.

We don't have a reason for why WhatsApp was pulled — while it was prone to malfunction in Windows Phone 8.1, the app was still fully functional on Windows Phone 8. It's possible, knowing that Windows Phone 8.1's release was imminent and that their app would offer a less than satisfactory experience as a result, WhatsApp opted to remove the app until they get it updated. It's better to not be there at all than to leave users with a sour taste in their mouths.

WhatsApp has informed us that the removal of their app from the Windows Phone Store was an intentional one, taken to address technical issues. Those that have downloaded the app should expect it to continue to work for now, but until WhatsApp has finished "working closely with Microsoft to resolve the issues", we wouldn't expect to see the app returned to the store for download. That WhatsApp chose to pull the app entirely is some indication that there was some serious showstopping bug or other issue that they couldn't allow to go on, though they've been unclear as to what exactly that might be:

"Unfortunately due to technical issues, we have chosen to un-publish WhatsApp Messenger on the Windows Phone platform. We are working closely with Microsoft to resolve the issues and hope to return to the store shortly. We apologize to our users for the temporary inconvenience."

We'll be keeping an eye on the Windows Phone Store and will let you know when WhatsApp makes its triumphant (and hopefully bug-free) return.

Thanks to everybody for the tips!

This post has been updated with information from WhatsApp regarding the removal of the app from the Windows Phone Store and its eventual return.

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Reader comments

Updated: WhatsApp removed from Windows Phone Store, will return after fixes

850 Comments

Yeah and guess "background wallpaper unlock" achievement should be the hardest one, offering 20G. The game will be raised to a whole new level with addition of more levels in the form of emojis, making it difficult for player to remember their locations and use it when needed.

somebody tweet Joe Belfiore abt it? i think he may be having good connections with WhatsApp top guys

i am still not seeing this on store. When was this game republished. I bought the game and did not have the time to complete the download. I tried the next day and it was gone. I dont want to loose my money.

You do realize its removed from the "store" and NOT your "phone" !!!

And its servers are working fine till now. Meaning, those who've it on their phones can still use it normally.

You do realize the article says that Whatsapp is broken on Windows Phone 8.1 !!!

He was answering to that statement.

I know and the first statement of the article is misleading, referencing nothing to the title itself.  Its NOT broken on WP8.1 or any other version. Its removed from the store for all Windows Phone X.X not just 8.1

The point is that the article says it wasn't working before it was removed, and there was another entire article about how it wasn't working, but we're saying it was working fine for us. We'd like to know for whom it wasn't working.

WhatsApp is broken for 8.1, the notification system. Try opening WhatsApp from the live tile, the notification center does not clear up. There are instances when you are not notified until you open app and no I wasn't in battery saver mode.

I haven't experienced those issues, seems to be working fine. But one app that definitely not working properly is Navigon... If you're playing music and using navigon the voice instructions stop working after a max of 5 minutes. If you're not playing music the voice instructions stop randomly, today after about 2 hours and 3 hours. They really need to sort it out!

I do think it was removed for its performance. Maybe you really didn't notice much:some lag before you get notifications, not properly integrated with action /notification center, recently wouldn't work or get notifications until you open the app itself. I think it should be fixed, Facebook messenger works better.

that's an issue before 8.1... people in beta says it's fixed, but that beta is like waiting for 8.1, an eternal wait

my friend's 620 with 8.1 never gets a notification. But messages sent to her show 2 check marks.. It works for sometime after a restart.. So yeah, it's broken..

Check data sense. If limit is reached, notifications don't appear.

I made limit to unlimited and started receiving messages

You are my hero!!!!! Thanks so much for that tip. Whatsapp notifications now work like a charm for me!!!

ofcourse it will work if you have installed it already. the app is removed from the store, so no new user can install it now.

removing the app doesnt make sense...if it was broken so what , release the fix when availaable...work just fine on my 920/925

If you install a new accessory in your brand new car and that accessory doesnt work the way it was supposed to....what you gonna do?

How do you feel about WhatsApp now? WP itself works just fine shop he or she should be feeling just fine. How do you feel about being a troll always looking to bash competitors?

Whatsapp has been a problem since I first got my 920, 2 years ago. Notifications and crashes. Not sure whether its the app or OS or just my ISP. Well just hope that Whatsapp make a new one that doesn't give to many problems.

I don't know why all I'd these complaints as everyone who down loaded 8.1 should know it might have glitches as its the developers preview. Guess most people have short no memories already

Works fine on my 925 when after the update. And just earlier today I was wondering when we would get the God damn update already to have the latest features...

yeap using wp8.1 and works fine on mine as well.. only sometimes has bugs with the notifications that filters through the notification centre. like they need to implement a function to automatically remove notifications on the start screen tile when u remove notifications in the notification centre.  +920

not only works but notifications arriving much faster. sometimes on wp8 ( and first couple of days on wp8.1) it just gave a toast notif but live tile stayed dead but now it works like a clock!

It will work if it was installed but if u remove it you will not able to download it again ,try and check if you are able to see whatsapp in the store

OMG i was going to install it a week later after my last exam !! OMG my phone is going to be humiliated when my friends as me why i still haven't installed it !! :-O
And here i was thinking I'd finally be chatting with all my friends soon.. Sad sad sad bad bad bad !!
Come on i need an update within a week or its gonna be really shameful for me and my phone ! Besides, no one would buy a new windows phone till this is fixed ! How the hell could they let this happen ??

(i know. This is among the first time I'm losing my cool, but cant help it)

Hey.. I haven't yet installed it, got the most important admission test of my life.. I was finally going to get a life after that exam gets over, and WhatsApp suddenly makes the future days look a little less fun...

And instead of studying for them, you're wasting time here. It's just as well as wasting time on WhatsApp. :D and isn't JEE over already?

Lol ! Studied a lot already, 3 years to be honest.. Anyway, this was my break time.. :) brain's messed up due to studying..
This one is JEE advanced, for admission to IITs..

Only the marks have been declared for mains (erstwhile AIEEE) at present. I'm among the top 20 probably, most institutes have their lists online. Hoping to be among top 50 in advanced (erstwhile IIT-JEE)..
(sorry all for off-topic)

It was actually quite motivating. I'm going to practice my programming thanks to this off-topic conversation. And I wish you well on your exams!

Im giving my IPCC exams too.. Jus 5 more days left.. Bad news s tat i've uninstalled WhatsApp until exams n now its no more on store.. Waiting for it to b back on store. All the best to all dose who r appearing for various exams!!

Hey i got a really nice idea..
What if they removed it due to the bad ratings, and now would republish it with all the updated things so that they can start afresh, with most people giving them 4-5 stars as it would have all the requested features ?
Seems good, it had just 2.5 stars i think.. They'd want to start afresh, and get good ratings.. Lets hope this means the new update comes within 2-3 days..

Well ratings can still be submitted even if an app is no longer published, so if they republish it it'll still have all the old reviews.

I don't think a large company like this would do that. I would give it one star just for that reason if this is the case

Why ? That's really troublesome to have thousands of bad reviews about features no longer lacking.. I think they deserve to be allowed to do that..

Because thats neglecting user reviews, even if it's about features that are now present.

And it's not like people aren't gonna download whatsapp anyway, its way to popular for that... Also you can up- or downvote reviews so that should straighten out + alot of people edit their old reviews when apps get updated with the requested functions. 

(Assuming WhatsApp is updated with most of the things fixed)

User reviews are made to help others know what people are saying about the app (obviously, the present app). What's the use of those invalid user reviews (with majority of negative ones) which has no meaning?

Up / Down vote is now available but its not technically possible to down vote all those negative reviews that easily. Even if their reviews are down voted, their rating shall still be counted and cumulative rating would be shown. Which would NOT be fair.

Indeed, I've been using it and while I can't call it the ideal user experience I wouldn't call it broken neither

I don't really care about extra features, but I want to be noticed immediately, which is not the case for me on 8.1 1520. They used to update the app quite frequently, after acquired by facebook.....

Well it really never worked on wp. Messages are always delayed and announcements sometimes never come. But I guess thats more down to windows phone system rather whatsapp itself. Lets see if they come back...

Posted via Windows Phone Central App

I wouldn't exactly call it broken, but its been loading and resuming terribly slow for me (Lumia 920 with 8.1) and when I click on a push notification it takes me to the previous chat I had open, and not the one I got the notification for

What exactly is supposed to be broken in Whatsapp when running on WP 8.1? I'm using it all the time on 8.1 and some late notifications weeks ago aside it's running fine and without issues.

LOL you sound like a douche just for saying that.. :D oh and yes, no one uses BlackBerry anymore. Even people having BlackBerrys download WhatsApp. :P

I don't use Whatsapp. I have serious issues with the fact that it stores your contact lists on a foreign server. I also don't like the fact that cellphone numbers get recycled so your contact can change to a different person without you realizing it.

Posted via the WPC App for Android! on BlackBerry Z30

That's a fair point really. The contact changing deal is a big issue. But if people are careful enough to delete their existing account before changing their number, they could prevent such things from happening. :)

I'm sure you would realize if you change your number, lol. I'm fairly sure when you first log in on your new number it deletes your old one, but doesn't actually use your number to deliver messages, but instead uses it as a way for people to find you, but then routes the message to your username, so nobody should ever get your messages, is that not right?

I was referring to someone else changing their phone number or, they die, then that number gets recycled. I see that new person still on my contact list, but I know for a fact it's not the original person...either because the picture is different...or they passed away.

Posted via the WPC App for Android! on BlackBerry Z30

Your number I'd your username. When you change your number and install WhatsApp with the new number without deleting your previous account manually, it creates a new account while keeping the old one in the database. So should someone use your old sim card or somehow get a hang of your number, they could use your account. Of course the person has to be nefarious enough to do such trickery just to get your account, probably, must probably with ulterior motives. :D about WhatsApp deleting your old account, I'm pretty sure it doesn't. Cuz it didn't delete mine. The only saving grace it's that it sends you a confirmation code that you must enter to access the account with your new number. That should prevent misuse in my opinion.

You both are really dense to be saying all this .. Here is how it will go . Lets say u (dumbo1) changed ur SIM card . N he (dumbo2) . Decided to use ur card . In that case the only thing that will remain will be ur name and ur DP ., contacts won't come because it will scan Dumbo2's phone for contacts... I hope this cleared the air.

Dumbo 3 really misunderstood. Lets say Dumbo 3 has Dumbo 1's contact saved in his phone. And Dumbo 3 decides to text Dumbo 1 only to find that he really is Dumbo 2. So for someone like Dumbo 3 who messages only once in a while, it's a problem cuz Dumbo 3 might share some thing dumb but important for him with Dumbo 2 instead of Dumbo 1 as intended. I hope that cleared the air. :) :P

Besides anyone could easily "hack" into your account, read your messages and everything. So your only option would be deleting your account. It's sad that hacking into WhatsApp is just that easy. They should increase the security level.

WhatsApp had serious problems on 8.1 messages arriving late lags slow startup, I don't use bb messenger but even the Nokia x has it and where's flipboard that was announced almost a year ago.

Yeah, I saw the previous article. But it works just fine on my Lumia 920. And I communicate with my friend on a 1020, and we tested it out in person, and the messages were essentially instant.

 

And we are bothing using the developer preview.

 

So, its not broken for me!

According to ttsoldier on the forums, an update should be available soon. But who knows for sure?

I don't get this "it's broken on 8.1". WhatsApp works fine on both my 920 and 1020 running 8.1...

Not mine. It's not running perfectly, sure. But it running well enough. Notifications on my 520 nearly received on time. If it was delayed, it just within minutes count.

Hope an update is coming. It's pretty terrible compared to the experience on other platforms (I'm not talking about the backgrounds) and it drains the battery like no tomorrow.

Really? That sounds really bad. Hope this isnt an attempt to undermine WP. Because without whatsapp the platform is dead.

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