Alcatel IDOL 4 Pro gets Windows Device Recovery Tool support in latest update

Microsoft has released an update for the Windows Device Recovery Tool that brings with it support for Alcatel's newly released IDOL 4 Pro, meaning those users can now recovery their devices if something ever goes wrong with it. This is great news, and it means Microsoft can now officially recommend the IDOL 4 Pro in the Windows 10 Mobile Insider Program.

The update for the Windows Device Recovery Tool is available now as version 3.12.24302, and includes a few additional tweaks and changes over the addition of IDOL 4 Pro support. Here's the full changelog:

  • Support for Honeywell Dolphin 75e and CT50 of win 10 devices.
  • Added new device for Alcatel IDOL 4 Pro WP.
  • Updated the Ja-jp localization resources.
  • Accessibility improvements.

Interestingly, although the Windows Device Recovery Tool now officially supports the IDOL 4 Pro, the app still doesn't recognize the device out of box. This means you have to select "my device wasn't recognized" and manually go and find the recovery image for your IDOL 4 Pro. This isn't a huge issue, but it's something to take note of.

It should be noted that although Alcatel has added a new recovery image for the IDOL 4 Pro, the IDOL 4S NA recovery image is still broken, meaning those in the US who purchased the open-market version of the device still can't recover their phones if anything goes wrong. Hopefully Alcatel will fix this issue soon, as Microsoft is now looking into it.

Now that the IDOL 4 Pro has Windows Device Recovery Support, it shouldn't be long before the Creators Update is officially available for the device. IDOL 4 Pro users will know that the Creators Update isn't currently available to them without joining the Insider Program, so hopefully the update will be rolling out officially soon.

Thanks for the tip, @Manisharma1892!

Zac Bowden
Senior Editor

Zac Bowden is a Senior Editor at Windows Central. Bringing you exclusive coverage into the world of Windows on PCs, tablets, phones, and more. Also an avid collector of rare Microsoft prototype devices! Keep in touch on Twitter and Threads