Bug to blame for Subway Surfers' absence from Windows 10 Mobile, fix in the works

Subway Surfers has been a perennial favorite on Windows Phone, which is why its absence from Windows 10 Mobile has been a bit perplexing. However, gamers need not worry, as developer Kiloo is working to bring the game to the platform after a nagging bug is resolved. The news comes via a tipster, who received a response from Kiloo detailing the issue:

"Unfortunately we encountered a bug for Subway Surfers specifically on Windows 10. We chose to not make the game available with that bug as it is not a level of polish we are comfortable with. We are working as fast as we can to solve the issue. Sorry for the inconvenience."

So, there you have it. This is certainly preferable to dealing with an overly buggy experience, and Subway Surfers should splash onto the Windows 10 Mobile scene in due time.

Big thanks to Lloyd M. for the tip!

Dan Thorp-Lancaster

Dan Thorp-Lancaster is the former Editor-in-Chief of Windows Central. He began working with Windows Central, Android Central, and iMore as a news writer in 2014 and is obsessed with tech of all sorts. You can follow Dan on Twitter @DthorpL and Instagram @heyitsdtl

  • Nice. They've always supported this game well with updates and stuff.
  • "We are working as fast as we can to solve the issue." There must be just one person working on this since its taking too long and the game is missing from Windows 10 mobile for months.
  • Always support
  • Was wondering what happened to it.
  • It's nice to see that they fix the game and update it. They have always supported Windows Phone. Makes me happy.
  • Just curious: Anyone know what exactly the bug is?
  • Does it matter? They found it before you could complain about it...
  • Is it the same supposed bug that has broken HERE for months? Posted from my Moto X Pure Edition via the Windows Central App for Android
  • Since they're two different kind of apps. It's highly likely that it isn't the same bug. It could be. But, probably isn't.
  • I like how you say "supposed" :-D
  • On my phone, first time there was an update for Subway Surfers under W10M, it kept updating back and forth between two different versions (but not the latest).
  • So potentially a Store bug then? Sounds about right: Microsoft seems to be having a variety of issues with the transition to the unified store.
  • Good. But as that of this, Despicable me need updates for #windows 10 mobile.
  • By the way nitro nation updated as Universal App!
  • I visited the Actual developer of subway surfers two weeks ago and they are commited to windows mobile, even if it's their third priority. Their newest game will also see a windows release, albeit the android release isn't even there yet. For the record, Kiloo only do the UI and the publishing.
  • Nice! :D
  • Pls bring it back asap......
  • Hope to See it with LIVE TILES
  • That would be awesome. Posted via the Windows Central App for Android Nexus 5x
  • If it is a"bug" like the one in Here maps, let's better find a good seat to wait... or a bed.
  • All you have to do is search in Bing or Cortana: "Subway Surfers Windows Central". You'll be taken to an article about the game. Hit the link and you should be able to download it, even in Windows 10 mobile. Worked for me.
  • I tried it but it's not available now....
  • It is still not available for download.....
  • I was looking for this when filling my windows phone with my past games and couldn't find it, I had an atrocious time playing this on my 1020, it would always crash so I stopped playing it, it's not the games fault it was my 1020, so I look forward to playing this and not having my phone crash and keeping all my coins and characters!!!! :p
  • I don't believe its a bug cos even in 8.1 their game lag and they never cared to tweak its codes to stop that. They guessed Windows 10 was going to be a failure and withdrew their app and now that they know its a success, they want to gain from the 100 of millions of Windows devices in the universe.
  • well, i've got no lag at all playing this game in 8.1, so that's not how it is
  • Played the game in my 830, no lags at all. Probably you're using a low-end Lumia? 520? 635?
  • You, sir are an ídiot.
  • For saying Windows 10 is a success?
  • I wish they add Xbox integration to the game. Same for the Candy Crush games. It's like the developers/publishers/Microsoft have forgotten all about that.
  • Well that will be great for us
  • Well if you had the game installed already when upgrading to Win10mobile then it is still there and it works fine as far as I can tell.
  • But can't download frm store.....
  • waited for this for long time
  • How long we have to wait?
  • I don't know why developers just ignore other OS versions sometimes, off-topic, the guys at 505 Games have been releasing updates for Terraria, but still haven't had the god forsaken time to fix the windows phone version, it has been unplayable for almost a month now or more even.
  • When it Will available in store
  • So there is no backwards compatibility? A Windows Phone 8.1 application does not work on Windows 10 Mobile?
  • Just updated my Lumia 640 XL to Windows Mobile 10 and found this. Subway Surfers is not there in the store. Are they still fixing the bug?  
  • What's going on... It's been months since we've heard anything about Subway Surfers. I've started to miss this game since I updated to windows 10 mobile. Does anyone have any news?
  • I brought a lumia in April with windows 8. Haven't had an update at all and have been so frusterated for weeks, thank god I decided to google about it. Just wondering if anyone is experiencing this with windows 8 too.
    Hope they get it fixed soon.
    Used to love subway on my old iphone but it recently died and could only afford a cheap phone. Missing this game like crazy!!
    Please fix it soon