Back in 2017, trusted recommendations site, Consumer Reports, made headlines after blasting Microsoft's Surface lineup for reliability issues. Polling over 90,000 subscribers, it failed to recommend the premium collection of PC and tablets, potentially delivering a heavy hit to sales. Our Executive Editor, Daniel Rubino, questioned its findings at the time while diving deeper into Consumer Reports' methodology.
Consumer Reports just recently reversed its stance on Surface, now recommending the Surface Pro, Surface Laptop, and Surface Book 2 to consumers. However, we're still not short on horror stories from Windows Central readers, as seen in one recent post in our forums.
While Windows Central recommends most of the Surface line, there are some issues that can't be ignored. Are you a Surface user? We want to hear your thoughts on the topic and any horror stories you've had over the years. Drop into the forum thread linked below and share your thoughts.
- From the forums: Why I won't buy more Windows hardware … ever
- Surface laptops regain Consumer Reports recommendation