Surface Pro update fixes key cellular bugs — just as Microsoft leans into 5G

Microsoft recently shipped a firmware update for the Surface Pro (11th Gen) that fixes some annoying issues. We don't always cover firmware updates, since they are often only minor changes, but the February firmware update is a bit different.

The update addresses an issue that can prevent cellular connectivity from working when using a VPN. It also fixes a bug that can change cellular settings to SIM, overriding a previous selection of eSIM.

The Surface Pro (11th Gen) is one of the best 5G Windows laptops. The 2-in-1 form factor pairs perfectly with being able to connect to the web without tethering to a device or hopping between Wi-Fi networks.

Microsoft outlines the fixes and improvements in a support document.

Surface Pro (11th Gen): February Firmware Update

• Security:
  • Strengthen your device’s security. We’ve addressed potential security vulnerabilities that may lead to unexpected shutdowns and privilege escalation.  
• Reliability:
  • Be productive when using a virtual private network (VPN). We've resolved an issue where devices have no cellular network connectivity when using a VPN.
  • Ensure you have the correct connectivity settings. We’ve fixed an issue where your cellular setting changes to SIM card, overriding your previous eSIM selection. 
  • Lead seamless video conference calls. We’ve resolved an issue that causes unexpected shutdowns during Microsoft Teams calls. 
  • Get full functionality when your device is docked. We’ve addressed compatibility issues with Surface Dock 2. 
  • Enjoy your favorite videos without disruptions. We’ve fixed an issue where Dolby Vision videos show a black screen with an error message that says playback isn’t authorized. 

The recent firmware update does not appear to be connected to the Microsoft and Ericsson partnership announced recently, but the timing lines up well. Thanks to that new partnership, more Surface Pro owners will connect over 5G. The firmware fix makes sure that users can connect through a VPN without losing cellular connectivity.

Microsoft partnered with Ericsson to streamline the process of setting up and managing devices with 5G connectivity. Automatic eSIM switching and remote policy management also come as part of the partnership.

"Through Microsoft Intune and Ericsson Enterprise 5G Connect, IT teams can automatically enforce secure connectivity profiles and enterprise policies across every 5G-connected device, minimizing manual setup while ensuring consistent, compliant user experiences everywhere employees work," said Ericsson in a press release.

Microsoft and Ericsson plan to release 5G bundles that include Microsoft 365, Intune, and Ericsson Enterprise 5G Connect. The bundles will come with Surface Copilot+ PCs such as the Surface Laptop 7 and Surface Pro (11th Gen).

How do you keep your PC connected when you’re away from Wi‑Fi? Let me know in the comments section!

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