Skip to main content

HP announces new laptop battery recall due to overheating issues

HP has announced a new laptop battery recall (opens in new tab) due to overheating issues. This latest recall affects HP Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion notebooks sold worldwide between March 2013 and August 2015. Should you own a laptop from one of the aforementioned families that was purchased between the provided dates, be sure to get in touch with HP for more details on how to return your notebook's battery.

As covered by Neowin, not all laptop product lines noted above are affected. In order to check whether or not your trusty companion has an affected battery, see the below list:

  • HP Compaq: CQ45 (B), CQ58 (B)
  • HP ENVY: dv6 (G)
  • HP Pavilion: 14 (S), 15 (S), 17 (S), g4 (S), g6 (S), g7 (S)
  • HP: 240, 245, 246, 250 G1, 255 G2, 450, 455, 650, 655, 1000 (B), 2000 (B)
  • HP ProBook: 440 G0, 440 G1, 445 G1, 450 G0, 450 G1, 455 G1, 470 G0, 470 G1, 470 G2, 4440s, 4441s, 4445s, 4446s, 4540s, 4545s

The easiest way would be to download a utility (opens in new tab) provided by HP that will automatically check whether or not you'll need to cease using the battery inside your laptop immediately. There's also a manual validation process should you have issues with fetching or running the automated suite.

Laptops that don't ship with the affected batteries may have had them installed at a later date due to being physically compatible. The company has also provided a list of these notebooks for customers to double check. Should you be affected, HP will provide a replacement battery at no extra cost.

Rich Edmonds
Senior Editor, PC Build

Rich Edmonds is Senior Editor of PC hardware at Windows Central, covering everything related to PC components and NAS. He's been involved in technology for more than a decade and knows a thing or two about the magic inside a PC chassis. You can follow him over on Twitter at @RichEdmonds.

22 Comments
  • The Z-Book series I own is not mentioned so it looks like this family is not affected.
  • Good for you
  • Does your Zbook have graphic issues (NVIDIA driver dying) on W10?
  • No, it hasn't a NVidia graphic card, only an AMD FirePro M4100 FireGL and an Intel HD Graphics Family video card.
  • Bunch of amateurs
  • Guys tell me, I own a HP Pavilion 15 Notebook PC. On the list it says Pavilion 15 (S). What does (S) mean.
  • Download the utility and you'll know
  • Link to download ? Mine's also the same Model
  • It's on the article: "The easiest way would be to download a utility provided by HP "
  • Nothing new here...hallmark of HP!
  • Elite X3 will be the hottest enterprise focused windows phone.
  • It has gotta be the biggest and the best
  • Sure Microsoft should come up with something new later this year that should beat HP Elite x3 ... Like Surface ?
  • Yes Surface Phone with Core M chip will be even hotter.
  • Oh nooo
  • HP is trustworthy as ever
  • Yeah
  • How do you figure that? HP does not make the batteries. It is a supplier problem.
  • HP business as usual
  • Just when you think it's safe to trust HP again.
  • Here we go again. Posted via my Nexus 7 2013 using the Windows Central App for Android
  • Dang, I'm glad I heard about this. I mean, none of my family's laptops are affected by this, but it's nice to know that HP's on the ball with recalls and stuff and doesn't try to hide anything (unlike some car manufacturers).