This weekend Microsoft experienced a problem with their Xbox LIVE Saved Cloud Games service, causing some gamers grief as they could not save their progress to the cloud or access previous saves. Xbox LIVE's Major Nelson reported early this morning that the problem been resolved and that those affected would be given a free month of Gold service for their troubles. Microsoft's General Manager of Xbox Live, Alex Garden, sent out an apologetic email trying to reassure users that this will not happen again.
As the above message states, if you were among the gamers affected, there is no need to contact Microsoft support. They are aware of what accounts experienced issues and will automatically credit you with one free month of Xbox LIVE Gold. This may or may not mend the wounded hearts of those affected, but it is a kind gesture on Microsoft's part.
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