From a Wired.com story on the subject:
The introduction of this chatbot from Microsoft workers follows some other notable mishaps with chatbots by the software giant. In March 2016, Microsoft launched a social 'bot called Tay that was created to give users "casual and playful conversation." However, Tay quickly started spewing offensive terms, and Microsoft eventually issued an official apology.
The goal of the new chatbot is an admirable one. Let's just hope these Microsoft staffers have more luck with it than the company has in the past.
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Al Sacco is content director of Future PLC's Mobile Technology Vertical, which includes AndroidCentral.com, iMore.com and WindowsCentral.com. He is a veteran reporter, writer, reviewer and editor who has professionally covered and evaluated IT and mobile technology, and countless associated gadgets and accessories, for more than a decade. You can keep up with Al on Twitter and Instagram.