Microsoft is continuing the process of shutting down most of its Lumia branded social networking accounts. On September 1, it will close its @LumiaHelp page on Twitter, redirecting people with questions about their Lumia smartphones to the @MicrosoftHelps page.
The announcement of the closing of @LumiaHelps (via Neowin) was posted just a few hours ago:
A few weeks ago, we noted that the official Lumia Twitter accounts for Spain, Russia, UK, India and others stopped updating on June 30 or earlier. Now those same Twitter accounts have also been updated to indicate they will close on September 1, along with the Lumia US page. Some are redirecting users to the global Lumia Twitter account, while others are being passed on to their local Microsoft or Windows Twitter page.
Microsoft has even set up an FAQ page to explain what going on:
- Why are you closing this account? - This account is being merged with your local Windows or Microsoft account to help us become a part of the international, larger, Microsoft family.
- What happens after closure? - Once we merge this account, you will still see Microsoft Lumia updates, however, the key change is that you will also receive general Microsoft/Windows updates.
- Is this linked to the Microsoft restructure across the organisation?- Microsoft Lumia are simply merging their accounts so that everything can sit under one, unified, global page.
- Who do I contact if I need local support? - If you need further assistance with your device please follow this link to get more help: https://www.windowscentral.com/e?link=https%3A%2F%2Fclick.linksynergy.com%2Fdeeplink%3Fid%3DkXQk6%252AivFEQ%26mid%3D24542%26u1%3DUUwpUdUnU42919%26murl%3Dhttp%253A%252F%252Fmicrosoft.com%252Fmobile%252Fsupport&token=QO2nspKZ
- Why is my local Lumia page becoming a support channel? - We want to make sure you have answers to all of your Microsoft Lumia questions, therefore some channels will be staying open to answer these local requests.
- What can I do if my local Lumia channel has been closed and is not merging with another? - For all of the latest Lumia news, please do follow our Global Lumia accounts on Facebook and Twitter.
We may earn a commission for purchases using our links. Learn more.
Get early access to Windows 10 October 2020 update – here's how.
In this guide, we'll show you the steps to upgrade your computer to the final release of the Windows 10 October 2020 Update before it's officially available to everyone.
Windows 10 October 2020 Update moves closer to launch with Release Preview
The Windows 10 October 2020 Update is nearly ready for primetime. Microsoft began shipping the update to Release Preview Insiders today, which is the last stop before it will start its full rollout to the public.
Join us LIVE for the Windows Central Video Podcast today at 2:30PM ET
We're LIVE with the Windows Central Video Podcast today at 2:30pm ET, make sure you're there!
These are the best CPUs for playing Microsoft Flight Simulator 2020
Having the best CPU you can afford installed will let you enjoy Microsoft Flight Simulator 2020 at whole new levels. This is why we've rounded up the best picks from AMD and Intel to help you get started.