Dave Coplin, Microsoft's chief envisioning officer, stated in an interview that the classic PC QWERTY keyboards use an "sub-optimal design" and will slowly be replaced by new voice and gesture technologies.
He also stated his belief that AI bots will, in the future, allow users to cut back on manually shopping for items:
Microsoft has certainly been at the forefront of new control technology for the PC, starting with the Kinect voice and gesture hardware that has produced mixed results. It's been more successful with its Cortana digital assistant, and has been pushing the use of AI bots in programs like Skype. Finally, it has developed the Microsoft HoloLens technology that offers a glimpse into how we may interact with PCs in the far future.
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