Yesterday began the big 'NoDo' update push to bring copy paste to Windows Phone 7. But what quickly became clear was that this was another scheduled roll-out, meaning it could be weeks before specific devices on various carriers get the update (see O2, Telus & Deutsche Telekom). That's all fine and dandy but what people really wanted was some kind of rough idea as to when the update is coming.
Good on Microsoft for posting a new blog entry where they explain a bit more about the process and respond to some criticism:
But it was clear from your comments that many of you want a better idea of when to expect your update. Is it on the way—or weeks away? These are natural questions.
To help answer them, we’ve created a new online resource called Where’s my phone update? that provides some insight into where we are, and where your phone is, in the multi-stage update process.
Much like when you buy a PC online, you’ll be able to see when the update is being tested and packaged, when it’s about to ship, and when it’s “left the warehouse.” We’ll update the site once a week with the latest status changes.
While we imagine this won't silence all the critics of late, this goes a long way, we imagine, in alleviating concern for customers. At the very least, it gives a little more info/insight into what is going on and to be honest, that's all people want. We know folks are patient for things (we waited a long time for WP7 to arrive), so long as we have time-frames and communication. (And, btw, it looks like the T-Mo HD7 and Dell Venue Pro are getting an update in a few days, woohoo! You go, T-Mo.)
So bookmark this page: Where's My Update?
What say you? Did Microsoft do the right thing here and is it enough? (We think so). Thanks, TimN_FL, for the heads up!
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