Microsoft reportedly working on a fix for Lumia 930 display woes

The Lumia 930 is likely to go down as one of the most divisive Lumias to date. It has not quite lived up to the Lumia 920 legacy, and there are still numerous reports of overheating and screen discolorations. The latter issue is likely due to the use of AMOLED instead of LCD and Lumias have always had some purple tint issues with those types of displays.

Now, the @LumiaHelp account, which offers "global help from Microsoft technical experts for Lumia and Nokia-branded devices" has informed one owner of the Lumia 930 that a fix is on the way.

In a series of tweets @LumiaHelp told user DJDB that they have identified a problem with the Lumia 930:

"We have been made aware of an issue where the displays on a limited number of Lumia 930 units are exhibiting discolourations. This phenomenon is due to the performance of the display in certain brightness conditions. However, we have identified the root cause and are currently working on a software update that will deliver improvements."

The problem in particular is related to the AMOLED display's gradient and hue, which can be off kilter at designated lighting environments. Using the Color and Brightness profile settings does not seem to address the problem either, leaving some users frustrated. Indeed, in our Lumia 930 forums it is not uncommon to find such complaints e.g.:

"…does anybody else's screen seem to be a bit darker on one side with a grey background?"

Interestingly, you can find similar complaints about purple hue issues with the AMOLED Lumia 730 and Lumia 735 as well. It is not clear if this fix mentioned above is for all newer Lumias with AMOLED displays or just the Lumia 930.

Windows Central will, of course, keep you posted when such an update becomes available.

Is anyone here having display issues with their Lumia 930? Describe the problem and sound off in comments.

Source: Twitter 1, 2, 3; Lumia 930 display photo: Imgur; via Reddit

Daniel Rubino

Daniel Rubino is the Editor-in-chief of Windows Central. He is also the head reviewer, podcast co-host, and analyst. He has been covering Microsoft since 2007, when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, laptops, next-gen computing, and watches. He has been reviewing laptops since 2015 and is particularly fond of 2-in-1 convertibles, ARM processors, new form factors, and thin-and-light PCs. Before all this tech stuff, he worked on a Ph.D. in linguistics, watched people sleep (for medical purposes!), and ran the projectors at movie theaters because it was fun.