Updated February 17, 2021: Microsoft has identified the potential networking issue that may be causing the current problem.
What you need to know
- Microsoft Teams is down for many people across North and South America.
- Issues with Teams cause messages to be delayed.
- Some people are also missing notifications or seeing delayed notifications within Teams.
Microsoft Teams outages are popping up across North and South America. The issues can cause delays of messages. A spike of outages recently appeared on Downdetector. The first reports of outages are from around 8 AM ET.
The Microsoft 365 Status Twitter account shared details on the outage.
We've determined that Teams live events may also be impacted by this issue, and we've confirmed that users located in South America may also experience impact. Additional information can be found in the admin center under TM240228.We've determined that Teams live events may also be impacted by this issue, and we've confirmed that users located in South America may also experience impact. Additional information can be found in the admin center under TM240228.— Microsoft 365 Status (@MSFT365Status) February 17, 2021February 17, 2021
Downdetector relies on reports from users of services, so it doesn't aim to provide a number of how many people are affected by an outage. Instead, it helps flag outages and provides insight as to where issues are occurring.
Downdetector's information says that 68% of reported problems with Teams at the moment are regarding server connections. 26% of reported issues are with logging in. A relatively small 4% of issues are reported to be related to the Teams website.
The primary issue with Teams appears to be that people's notifications and messages are being delayed. This issue can create a snowball effect of communication problems, as people with delayed notifications might not see notifications from people trying to explain the issue.
Admins can find out more about the ongoing issues in the admin center under TM240228.
This is a developing news story, and we will update it as more information becomes available.
