Microsoft Teams down for you? You're not alone.

Microosft Teams iOS and Surface (Image credit: Future)

Updated February 17, 2021: Microsoft has identified the potential networking issue that may be causing the current problem.

What you need to know

Microsoft Teams is down for many people across North and South America.
Issues with Teams cause messages to be delayed.
Some people are also missing notifications or seeing delayed notifications within Teams.

Microsoft Teams outages are popping up across North and South America. The issues can cause delays of messages. A spike of outages recently appeared on Downdetector. The first reports of outages are from around 8 AM ET.

The Microsoft 365 Status Twitter account shared details on the outage.

We've determined that Teams live events may also be impacted by this issue, and we've confirmed that users located in South America may also experience impact. Additional information can be found in the admin center under TM240228.We've determined that Teams live events may also be impacted by this issue, and we've confirmed that users located in South America may also experience impact. Additional information can be found in the admin center under TM240228.— Microsoft 365 Status (@MSFT365Status) February 17, 2021 February 17, 2021

Downdetector relies on reports from users of services, so it doesn't aim to provide a number of how many people are affected by an outage. Instead, it helps flag outages and provides insight as to where issues are occurring.

Downdetector's information says that 68% of reported problems with Teams at the moment are regarding server connections. 26% of reported issues are with logging in. A relatively small 4% of issues are reported to be related to the Teams website.

The primary issue with Teams appears to be that people's notifications and messages are being delayed. This issue can create a snowball effect of communication problems, as people with delayed notifications might not see notifications from people trying to explain the issue.

Admins can find out more about the ongoing issues in the admin center under TM240228.

This is a developing news story, and we will update it as more information becomes available.

TOPICS

Sean Endicott is a news writer and apps editor for Windows Central with 11+ years of experience. A Nottingham Trent journalism graduate, Sean has covered the industry’s arc from the Lumia era to the launch of Windows 11 and generative AI. Having started at Thrifter, he uses his expertise in price tracking to help readers find genuine hardware value.

Beyond tech news, Sean is a UK sports media pioneer. In 2017, he became one of the first to stream via smartphone and is an expert in AP Capture systems. A tech-forward coach, he was named 2024 BAFA Youth Coach of the Year. He is focused on using technology—from AI to Clipchamp—to gain a practical edge.