Microsoft working with WhatsApp for notification fix on Windows Phone 8

Microsoft’s Joe Belfiore took the Twitters this morning, which can only mean an announcement or an attempt to calm the throngs of Windows Phone users. Today, it’s the latter as he briefly addressed the ongoing WhatsApp issue with it being removed from the Store recently.

Although brief, Belfiore reassured users that Microsoft is working with WhatsApp to fix an apparently serious notification bug for Windows Phone 8 users with Update 3.

The problem is only for Windows Phone 8, as 8.1 uses a different notification architecture. Belfiore notes:

“For those w Q’s on Whatsapp: they pinged us about an issue that popped on notifications, we’re working with them on a fix.  More info soon.Ps - the notifications core in wp8.1 is different than wp8. The WhatsApp issue is in wp8 upd3.  How's your wp8.1 notifications experience?”

Indeed, while the public version of WhatsApp is MIA from the Store, the private beta is still going strong with version 2.11.478 going live this morning for internal testers. Presumably it is there that they’re tweaking notifications for Windows Phone 8 as the beta app gets an update nearly once every 24-48 hours, with no new features in weeks.

No word on an ETA, though Microsoft appears to be trying to grab the bull by the horns on this one. Let’s hope we get an improved experience sooner than later.

Source: Twitter 1,2

Daniel Rubino

Daniel Rubino is the Editor-in-chief of Windows Central. He is also the head reviewer, podcast co-host, and analyst. He has been covering Microsoft since 2007, when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, laptops, next-gen computing, and watches. He has been reviewing laptops since 2015 and is particularly fond of 2-in-1 convertibles, ARM processors, new form factors, and thin-and-light PCs. Before all this tech stuff, he worked on a Ph.D. in linguistics, watched people sleep (for medical purposes!), and ran the projectors at movie theaters because it was fun.