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New firmware for the HP Lap Dock improves Elite x3 touchpad experience

HP has pushed out a small firmware update for the Elite x3's Lap Dock, which I coincidentally reviewed this morning. The update was first spotted in our forums by Christian_1 who did the update last night.

Since the Lap Dock is so new and part of its update infrastructure is just coming online, I'll explain how to go about checking and installing the firmware.

First, let's cover what is new with the Lap Dock's update.

HP Lap Dock Firmware Revision: T0057

  • Touchpad Support for touchpad physical click, drag and drop
  • Keyboard backlight is on by default and turns off after 15 seconds of no keyboard activity

Obviously, not a huge update, but an important one. The first change refers to how the touchpad relied on single taps to do tasks in Continuum. Now, you can do that and press down to click the touchpad (before, nothing happened with this action). This behavior now mimics how most Windows laptop touchpads operate.

The second piece is important for conserving battery life and is self-explanatory.

How to check and upgrade firmware

HP are building out a very vital ecosystem for the Elite x3. One of the pieces to that puzzle is the HP Device Hub, which is an app that comes pre-installed on the Elite x3 to manage your device, warranty, and regulatory information as well as send feedback directly to HP about your Elite x3. There is also a User Guide and contact support for assistance.

HP are also initiating a push notification service to let the user know of new firmware availability (see screenshot below).

  1. Connect Elite x3 to Lap Dock
  2. Run HP Device Hub on the Elite x3
  3. Wait a few seconds for information to refresh
  4. Under Lap Dock firmware it should inform you of the current version as well as check for new updates
  5. Download and install the update through the phone while wired to Lap Dock
  6. Once completed long-press the power button on the Lap Dock and hold for 10 seconds to reboot the machine

It's a straight forward process and only takes a few minutes (the firmware is tiny). The same principle also applies for the HP Desk Dock for the Elite x3 as well.

So far, HP has been very aggressive with updates. The Elite x3 itself has had three firmware upgrades since its release and now we are starting to see its Dock accessories gain the same. With no carriers involved and enterprise clients to impress HP has a clear path to keeping their product running well and adding new features.

Daniel Rubino is the Executive Editor of Windows Central, head reviewer, podcast co-host, and analyst. He has been covering Microsoft here since 2007, back when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, Microsoft Surface, laptops, next-gen computing, and arguing with people on the internet.

23 Comments
  • They really got their $hit together!!
  • It's impressive to see the level of detail including that notification and progress indicators. Nice stuff.
  • Wow, I wish they had a smaller elite x3. Phones seem to come in pairs these days with two sizes, wish this one did too. Unfortunately our company is probably going to the idol 4s with Windows instead because it's smaller and has WiFi calling on T-Mobile. If we went with HP i could see us having a few of these docks because why not lol.
  • This!!!   The Idol 4s is no slouch either. 
  • Hi Dan, on a slightly different note, how are you getting on with the x3 ok fast ring?
  • It has issues with the Lap Dock; otherwise it's fine.
  • Yeah, HP business products have always been tops.
  • I wouldn't say always but ever since they split up from HPE and got a new CEO, yes things are going well now.
  • Now all we need is some support from Microsoft, isn't it? That's what it comes down to. :)
  • I've got this on pre order here in UK, apparently shipping in February.
  • Where have you pre-ordered this? I've the X3 but would love to get my hands on this!
  • Clove UK mate, £595 plus delivery.
  • I had a horrible time with the touch pad at the microsoft store, exact issues as described by Danial, glad it's just a software thing. Hoping the business community is getting stuff already patched up and only "prosumers" are affected. While it sucks, that the "prosumer" suffers, we're the ones that can most deal with it too right? :)
  • You have mixed up "prosumer" and "fanboy". A prosumer isn't interested in a severely gimped Windows RT. They want to be productive.
  • I don't report to the Hive mind, I'm pretty sure we are all supposed to be individuals.
  • ...and you're back. LOL
  • Daniel, can you check with your contacts at HP if there will be any way to update the firmware without using an Elite X3?
  • Will ask.
  • Can you also ask when Firmware updates will be available for Fast Ring? I don't see either the phone update, or the update for the lapdock. Even when I run the HP Device Hub on the LapDock itself. (yes, it's Continuum supported.
  • Thanks!
  • Ditto.  Would love to know if I can use this with a 950XL and keep it up to date with fixes.
  • I just received mine and can't see the update, please help.
  • Have you found a way to update without the x3 phone?