Outlook.com, OneDrive, and Skype are down for some people right now (update)
Skype, Outlook.com, and OneDrive have issues right now that prevent some users from accessing their content.
Updated December 19, 2019: The access issues have been fixed and all services seem to be running smoothly.
What you need to know
- Several Microsoft services have access issues at the moment.
- Skype, Outlook.com, and OneDrive are all affected.
- Microsoft is "rerouting the impacted traffic to mitigate impact."
Outlook.com, Skype, and OneDrive all have issues at the moment that may prevent people from accessing their content or logging into their account. The Microsoft 365 Status Twitter account shared more information on the issue earlier today.
We're investigating an issue in which some users may be unable to access their https://t.co/ZUfyjsZv4k, https://t.co/dK4dtmrPhL or https://t.co/GE0RkePwEO mailboxes. Additional details can be found at https://t.co/nEuSQaJn6B.We're investigating an issue in which some users may be unable to access their https://t.co/ZUfyjsZv4k, https://t.co/dK4dtmrPhL or https://t.co/GE0RkePwEO mailboxes. Additional details can be found at https://t.co/nEuSQaJn6B.— Microsoft 365 Status (@MSFT365Status) December 19, 2019December 19, 2019
Microsoft shares more details on the Office status page. Each service that has the issue states the same status,
Current status: Our analysis indicates that a portion of infrastructure responsible for authentication appears to be operating in a degraded state. We're removing the affected systems from rotation and rerouting the impacted traffic to mitigate impact.
The Office status page should be updated when the issue is resolved and periodically throughout the process of fixing the issue.
All the latest news, reviews, and guides for Windows and Xbox diehards.

Sean Endicott is a News Writer at Windows Central, where he covers Windows 11, Surface hardware, Microsoft 365, AI, apps, and the broader PC ecosystem. Since joining the site in 2017, he has written well over a thousand articles across the Microsoft landscape, covering breaking news, analysis, and feature reporting.
He writes Windows Wrap, a weekly column covering the biggest stories in Windows and the PC industry, and what they mean for the platform going forward.
Before joining Windows Central full-time, Sean worked in journalism and media production after earning a First Class degree in Broadcast Journalism from Nottingham Trent University. Outside of tech, he is an award-winning American football coach based in Nottingham, England, and was named BAFCA Youth Coach of the Year in 2024.
