Review: Palm Treo Pro

The Treo Pro is the latest Windows Mobile-based Treo from Palm. It is due to be available in Europe in September and available in the US later this Fall in an unlocked, non-carrier-subsidized form for $549. The Treo Pro is loaded with great features, including Tri-Band 3G and Quad-Band EDGE for worldwide, high speed data as well as GPS, WiFi, Bluetooth, a 320x320 Touchscreen, and the Treo's signature front-facing QWERTY keyboard. It is one powerful smartphone, focused primarily on the business user but with plenty of features that will appeal to consumers in the “power user” segment as well.

Read on for the full review! (Cross-posted at TreoCentral)

Previous Treo Pro

coverage at TreoCentral:

Palm Announces Treo Pro (opens in new tab)

Treo Pro Unboxing, Gallery, and Comparisons

The Thoughtful Treo Pro (opens in new tab)

Which Treos Didn't Make the Cut? (opens in new tab)

Why No Carrier Partner for Treo Pro? (opens in new tab)

Will the Treo Pro be too Pricey? (opens in new tab)

Guess the Release Date“ for Treo Pro Contest Update (opens in new tab)

The New York Times Talks About Jon Rubinstein (opens in new tab)

The Treo Pro -- Brought to you by HTC? / WMExperts (opens in new tab)

Treo Pro Accessories

CDMA Version of the Treo Pro Coming?

The Treo Pro was officially announced one week ago amid a bit of fanfare (and the usual pre-release leaks). For many Treo-faithful, it represents the culmination of literally years of waiting, asking, and hoping. The Treo Pro makes good on nearly every single ”When will this happen“ that Treo lovers have been asking about, including:

  • A flush touch-screen
  • Thin
  • WiFi built in
  • GPS built-in
  • A battery large enough for 1 to 2 days of normal use
  • a standard, 3.5mm headset jack
  • a standard, microUSB connector

Running the latest version of Windows Mobile, version 6.1, the Treo Pro packs more power and more features than any Treo before it (with the possible exception of the Treo 800w) into a package that's not only small by Treo standards, but is small by current smartphone standards, full stop.

Here's the short version of this review: I can chose from an embarrassing variety of smartphones, from the BlackBerry Curve to the Centro to the iPhone 3G to various Windows Mobile smartphones. Since I received the Treo Pro, it's what's been in my pocket and even with the devices I see on the horizon in the next few months, it's the device I expect to keep in my pocket for the foreseeable future.

This review will focus primarily on what's new and interesting on the Treo Pro: hardware, custom design touches, custom software, and the like. We won't be delving too much into Windows Mobile, a powerful operating system with very complete support for enterprise push email and a large body of 3rd party software. If you're new to Windows Mobile, I recommend you check out TreoCentral's reviews of previous Windows Mobile Treos -- you can read about our experiences back when we were first introduced to Windows Mobile ourselves.

  • The Treo 700w Review is a great introduction to Windows Mobile, although the OS has progressed quite a bit since then.
  • The Treo 700wx Review is a good introduction to memory management issues on Windows Mobile -- though thankfully this isn't much of an issue on the Treo Pro
  • In the Treo 750 Review you can see us start to chafe at not having WiFi or GPS on a Treo
  • Finally, the Treo 800w Review has some information about what's new in Windows Mobile 6.1

Alright, let's get to the Treo Pro!

Hardware

In the Box: The Treo Pro comes in a very professional-looking (and iPhone-reminiscent), small, white box. Inside, besides the Treo Pro itself, you'll find a small power-brick with a USB port for charging, a USB Sync/Charge cable, and a pair of stereo hybrid headphones. The rest of the packaging is fairly light -- less is more with this sort of thing. Palm has also decided to get rid of the standard install CD, instead including an innovative auto-install feature on the Treo Pro itself (more on that later).

Build Quality: The Treo Pro's build quality is fantastic. There's very little ”flex“ to the device and overall it feels solid. The battery door slides on with a solid 'click' and the edges around it are very close to the main device -- it almost feels like a solid, single unit.

The front face the device is almost completely flush, with just a tiny ridge around the edges. The main buttons have a decent amount of click, although the main front four are of a different type than Treo users are used to. Even the keyboard is more solid than it appears to be -- more on that below.

The flush touchscreen (we've waited so long!) is fairly responsive -- though of course it's no iPhone. There is a little bit of 'give' to it, but not enough to worry. There appears to be an extra layer of film covering the entire top-half of the front face - it definitely has a plastic (as opposed to glass) feel but doesn't appear likely to scratch too easily. Nevertheless, most users will want to invest in a screen protector.

The very (very) welcome additions on the bottom, the 3.5mm headset jack and the microUSB connector are also both solidly built -- it appears from my use thus far that the Treo Pro won't suffer from the broken headset jacks so common on previous Treos.

To call the Treo Pro a fingerprint magnet isn't exactly accurate. Magnets aren't a powerful enough metaphor. The Treo Pro attracts fingerprints as a black hole attracts light -- it sucks them inexorably in and you can see them for a time, but eventually they become invisible as they're replaced with newer fingerprints. Which is another way of saying ”you get used to it.“ Mostly. Hopefully we'll see full body skins soon.

Around the Device

The front of the Treo Pro is where most of the action is. The device is dominated by the square, flush 320x320 touchscreen. It would be nice if the screen were a bit larger and/or stretched just a bit further towards the edges of the device.

Above the screen is the earpiece and a LED indicator to the left of that. The LED is invisible when it's not lit (a nice touch) and does one thing and one thing only: indicate charging status.

Underneath the screen is our favorite logo and a redesigned main button board. The Send and End keys are rounded and stick out enough to be findable with your fingers. They flank the 4 main application buttons which are flush with the front of the device, though they depress clearly and don't feel mushy in the way buttons of this style can. In the middle, of course, is the traditional 5-way D-Pad. The D-Pad is easy to use -- the ridges are tall enough and differentiated enough from the surrounding buttons to prevent mis-pressed.

The center button has the same semi-rubberized feel as the main keyboard and also lights up when you have waiting voicemail. It's very subtle unless the room is dark and it's also very infrequent. It only works for voicemail, too. Palm told me that, like with the LED, they prefer the KISS philosophy when it comes to alerts. Most users don't like trying to figure out what different blinks might mean, so Palm doesn't have an indicator try to do double duty. I wonder if RIM has some sort of patent on a center button lighting up to let you know you have email waiting, because it would certainly be a welcome feature here.

The rear of the Treo Pro is a single piece / battery cover. It's very hard, shiny black plastic and doesn't look like it will scratch very easily, but it does pick up fingerprints like Pauly Shore picks up bad movie scripts: i.e. with reckless abandon.

The 2 megapixel camera sits in the top center, cyclops-style, though the clear lens 'cover' is just recessed enough to prevent it from getting casually scratched.

The best part of about the back of the Treo Pro is the off-set speaker grille. It curves around to the right side of the device just enough so that it's not muffled when sitting on a flat surface.

On the top we we have the classic Treo switch, the kind that works the way I believe a ringer-switch ought to work -- it silences everything. Next to it is a button that hasn't made an appearance on the Treo since the Treo 600: a power button. More on this below in the ”Design Touches“ section, for now just know that it's good that it's here.

Over on the left we have a single, long 'rocker' button for volume. Like with Windows Mobile Treos past, it defaults to adjusting the ringer volume but pops up a bubble that also lets you adjust the main 'PDA' volume as well.

Beneath that is the 'Side button' that will only invoke an action with a long press. I'm not sure what focus group convinced Palm that the side button should only work after you've held it down for several seconds, but when I find out I'm going to egg their houses.

The right side is clean until you get to the bottom, where you'll find the IR Port, WiFi button, and stylus. The WiFi button is difficult to press unless you use a fingernail -- accidental presses are very unlikely. The stylus seems very secure in its silo down here, it shouldn't fall out on anybody. Additionally, the metal stylus makes a comeback (hooray), although it's not especially long at 2.85 inches (boo). Then again, I prefer a stubby stylus to a telescoping stylus.

On the bottom of the Treo Pro you'll find the microphone, the 3.5mm headset jack, and the microUSB port. As I mentioned above, the two ports feel very sturdy. The plastic here has a textured finish that looks just a bit out of place. Really, any complaints about this end of the device ring hollow -- there's a standard 3.5mm headset jack down here!

One detail that's easy to miss is that there's also a lanyard/charm anchor at the bottom. You take off the battery door to thread it in. A nice touch.

The battery cover takes a bit of doing to slide off -- you need to grip the keyboard with your fingers and push the battery cover up with your thumb. It's fairly easy once you get the hang of it, but still aggravating because it's necessary every time you want to access the memory card.

Once you remove the battery things are actually very clean underneath. There's the large, flat 1500 mAh battery, the microSD slot, and a reset button underneath the stylus that you need to use the stylus to press. Since holding down the power button only puts the phone into Airplane mode and pressing the end key just locks the screen, this is your easiest way to reset the device.

Hardware Design Touches

Every smartphone is made up of hundreds of design trade-offs. With the Treo Pro, the biggest change might be the flush touchscreen. It enables the Treo Pro to become very thin. Another advantage of the flush screen is that it's easier to use your thumb to tap elements at the edge of the screen. Most important would be the upper-right ”close“ corner of the screen, though it's also convenient for grabbing the scroll bar as well.

As happy as I am to finally see a thin Treo with a flush touchscreen, there is one design tradeoff I'm not very happy about: Palm excised the traditional Windows Mobile 'soft buttons,' i.e. the two hardware buttons traditionally found at the bottom of the screen that map to the two bottom menus in Windows Mobile.

Instead, Palm has applied the same ”you can easily touch the edges of the screen“ principle to the soft buttons -- they area is actually quite easy to tap with your thumb and Palm also told me that the touch sensitive area at the bottom actually extends a few millimeters underneath the screen proper as well. For 90% of Windows Mobile apps, it's no problem at all.

There are places where having physical soft buttons are more important, however. The most prominent example is Pocket Internet Explorer in full screen mode -- exiting that without soft buttons requires holding your finger down on the screen to pop up a context menu. It would have been nice to have soft buttons on the Treo Pro, but it's not something I think should prevent anybody from purchasing the device.

There are other hardware/software elements on the Treo Pro that work quite well, of course. I've already mentioned the voicemail indicator on the D-Pad. Another element that deserves mention is the WiFi button. When WiFi is off, pressing the WiFi button automatically turns WiFi on and sets the Treo looking for a network. Holding it down while WiFi is on turns it off.

Users will want to peruse of the WiFi settings, however, as the Treo Pro is a little over-aggressive in turning WiFi off by default. I understand that's probably for the best to have the default settings err on the side of battery life, but it's still annoying.

I mentioned earlier that the Treo Pro signals the return of a power button separate from the End key, it's a welcome return too. The End key on Treos was getting overloaded with functionality -- ending calls, going back to the Today Screen, turning off and locking the screen, and powering off the phone completely. The hassle was that unless you hit Opt + End at the same time, you'd go back to the Today Screen before you could turn off the screen.

The power button eliminates that by letting you just turn off and lock the screen in whatever app you're in with one press. That that app is then waiting for you when you power the Treo on again. Holding down the power button conveniently turns on Airplane mode, turning off all the radios on the Treo. One odd note: Palm's guide says that holding down the End key should power off the phone completely, but on my Treo it simply locks the screen.

Another old-school Treo feature has finally made its way to Windows Mobile Treos with the Treo Pro: proper Option + Button functionality. On all Treos, you can hit Opt + another main button to access secondary applications. For example, I usually map Opt + Mail to my media player. The hassle with previous Windows Mobile Treos is that you had to hold down Opt and the other button at the same time, requiring two hands.

With the Treo Pro, you can hit Opt and then hit the next button in succession -- matching the behavior of all PalmOS Treos and Centros. It's a small thing, but it helps keep the Treo Pro optimized for one-handed usage.

One last note: the flush screen on the Treo Pro is begging for some ”flick scroll“ action, which is nowhere to be found on the Treo Pro. I'll also complain here that the Treo Pro could really use a proximity sensor, an ambient light sensor for screen brightness, and a flash for the camera.

Specs

Let's run down the specs and comment on them:

Platform: Microsoft® Windows Mobile® 6.1 Professional Edition

Good to see the Treo Pro out of the gate with the latest version of the Windows Mobile OS, including full enterprise support, threaded text, and a slightly improved battery life.

Processor: Qualcomm® MSM7201 400MHz

So far the Treo Pro isn't quite as snappy as the Treo 800w (more on this below), but it has handled even heavy tasks like video and multitasking as well or better than any current-gen Windows Mobile device.

Display: 320x320 transflective color TFT flush touchscreen

Finally we can put the 240x240 screen resolution out to pasture. Of course, 320x320 is going to feel very cramped itself in the near future as more people experience higher resolution devices from HTC, BlackBerry, and Apple.

Radio: HSDPA/UMTS/EDGE/GPRS/GSM radio ; Tri-band UMTS – 850MHz, 1900MHz, 2100MHz ; Quad-band GSM – 850MHz, 900MHz, 1800MHz, 1900MHz

Worldwide 3G and thus far the 3G seems very stable, reliable, and fast. I'm averaging anywhere from 450 kbps to 800 kbps here on our brand-new 3G network. Things might be slower in a bigger city with more 3G traffic.

Wi-Fi: 802.11b/g with WPA, WPA2, and 801.1x authentication

The WiFi is good and it's worth noting again that the Treo Pro has a dedicated button for toggling it on and off.

GPS: Built-in GPS

The GPS is a-GPS and fully autonomous, which is to say it will work fine even when there are no towers in range and it will work even better when it can get assistance from cell towers. It's also not locked down in any way, it's fully available to all apps.

Bluetooth® Wireless Technology: Version: 2.0 + Enhanced Data Rate

What can I say: the Bluetooth works, but I haven't had a chance yet to do extensive testing. A2DP / Stereo Bluetooth is here too, as is infrared for those of you who like to kick it old school.

Memory: 256MB (100MB user available), 128MB RAM

It's not the most capacious device out there, but it's well within norms for Windows Mobile these days. I haven't had to do much in the way of memory management, either. The Treo Pro and Windows Mobile 6.1 handle everything pretty well. That said, there are plenty of memory management tools built-into the Treo Pro, including the much-loved ”Tap X to exit program“ option as well as the HTC Today Screen task manager (see below). After a soft reset, with 8 or so apps (some of which are very large) and with a couple pieces of software running, I'm currently working with:

Storage: Total 105.55 MB, 69.79 MB in use, 35.76 MB free

Program: Total 101.18 MB, 35.79 MB in use, 65.39 free

Camera: 2.0 megapixels with up to 8x digital zoom and video capture

It doesn't have a flash, sadly, but it takes decent-enough photos when there's adequate light. More on this below.

Battery: Removable, rechargeable 1500mAh lithium-ion; Up to 5.0 hours talk time and up to 250 hours standby

I'm averaging about two days of moderately heavy usage on this battery. 1500 mAh is on the upper end for Windows Mobile Smartphones these days and I'm finding it to be plenty. This is with 3G too. All but the heaviest of users should be getting a full day's usage off a single charge.

Expansion: microSDHC cards (up to 32GB supported)

Pow. It's a little aggravating that you have to remove the battery cover to access the memory card slot, but at least you don't need to remove the battery. Support for memory cards up to 32GB also helps quite a bit -- let's hope the days of hacking on Treos to find ways to get them to support larger-sized memory cards are behind us.

Connector: MicroUSB™ 2.0 for synchronization and charging Audio: 3.5mm stereo headset jack

Two great standards that taste great together. The 3.5mm headset jack is also 'standard' in how it works with microphones -- headsets made for the BlackBerry or the iPhone are confirmed to work for both music and phone with the Treo Pro.

Dimensions: Length: 4.49”, Width: 2.36“, Depth: 0.53”, Weight: 4.69 oz

Thin and with a decent heft, but not too bad. Be sure to check out the many comparison photos from our earlier article, “Treo Pro Unboxing, Gallery, and Comparisons.” Given everything that's been packed in here, it almost feels like a miracle that the device is as tiny as it is.

Keyboard

The Treo Pro's keyboard takes its design cues from Palm's Centro. It's not as Centro-esque as it appears at first blush, however. The Treo Pro's keys are slightly more spaced apart, flatter, harder, and almost imperceptibly slightly larger. The net effect is a keyboard that's more usable than the Centro's.

It pains me to say it, though, the Treo Pro's keyboard is the least 'Pro' part of the device. After a week with the device, I'm proficient with it but not great. I find that I'm often typing with my thumbnails instead of the flat of my thumbs. For heavy-duty emailers, it doesn't compare well to the more traditional Treo 800w keyboard, the Motorola Q9h's keyboard, or the BlackBerry Bold's keyboard. The Pro's keyboard simply isn't large enough.

Roughly, I'd say that for speed, accuracy, and quality I'd rate the keyboards thusly:

  • Treo 800w: 10/10
  • Motorola Q9h: 9/10
  • BlackBerry Bold: 8/10
  • Treo Pro: 6/10
  • iPhone: 5/10
  • Centro: 5/10

I'm actually quite good with all of the above and would have no problem making any of them my main device, keyboard-wise, but there's no denying that the Treo Pro's keyboard is closer to “good enough” than it is to “really good.”

Software Touches

The Treo Pro sports some -- but strangely, not all -- of the Palm's enhancements to Windows Mobile. My favorite new feature made its debut on the Treo 800w: the screensaver. When the screen is off, you can have the Treo Pro display the date, time, and a few alerts. There's no backlight on and it takes very little power. However, like with the D-Pad voicemail indicator, there's weird omissions here. The screen saver only shows missed calls and unread text messages, not voicemail or email.

The Treo Pro does have some standard Palm innovations like displaying the time on the screen lock indicator, Google Search on the Today Screen, and also the MyTreo application for people that are new to Windows Mobile. Strangely missing, however, is Today Screen photo speed dial or the Maps application developed for the Treo 800w.

New to the Treo Pro is an improved memory management system they've licensed from HTC called simply “Task Manager.” It consists of two parts. The first is a plugin that allows you to set the “X” button on most apps to quit the application completely instead of just minimize it. The better part, however, is the Today Screen addition shown above. It gives you a drop down menu that displays your current Program Memory usage and a list of all open apps. You can use it to close all applications, close only certain applications, or switch to any open app. Kudos to Palm for licensing this from HTC.

Probably the coolest “software touch” on the Treo Pro is the fact that you don't need to download ActiveSync from Microsoft's site to sync it, nor do you have to install it from a disk. Instead, the Treo Pro defaults to a mass storage mode. When you first plug the Treo in, it asks if you'd like to install ActiveSync and then goes ahead and does it, directly from the device. Afterwards it toggles the Treo Pro back into a standard ActiveSync mode.

If you plug the Treo Pro into a Mac, it shows as a small USB disk with a help file on it letting you know that Windows Mobile doesn't natively sync with Macs, but that there are 3rd party options available.

It would have been great if Palm had extended this functionality to do more -- if I were able to browse the entire file structure of the Treo Pro as though it were a flash drive (on a Mac), I would be in seventh heaven. Instead, the feature is limited pretty much to just the ability to install ActiveSync.

Palm also has a new Communications Manager as well.

Phone Calls

Another Palm innovation that's missing is the VCR-like buttons that appear when you dial into your voicemail (although it's possible my Treo Pro didn't recognize I was calling my voicemail number). On the bright side, Palm has finally gotten with the program and put large, touchable buttons on the in-call screen.

Because the Treo Pro's screen is flush with the front of the phone, Palm decided to automatically lock the screen while you're in calls; you need to use the D-Pad to hit the “unlock” button before you can tap the touchscreen to hit buttons. That's convenient, but the default highlighted button is the Mute button, so most people will just use the D-Pad to interact with the buttons anyway rather than navigate over to unlock, hit that, then lift their thumb up to tap another button.

Frankly, after using the iPhone, which has a proximity sensor to turn off the screen when it's up to your ear, the Treo Pro's method feels like a bit of a hassle. Not much more so than most other Treos, but a hassle by late 2008 standards.

In any case, calls on the Treo Pro were clear on both ends. The speaker on the back works well as a speakerphone -- it's loud enough and the placement of the speaker means you can hear even if the Treo Pro is sitting on your desk.

Camera

The Treo Pro's 2 megapixel camera is not going to win any photo awards, but it does the job. It handles very well in bright to medium light but falls short in low light. Palm's camera app has now-standard features like shooting video, panoramic mode, and sports-mode.

One amusing note: if you look at the metadata for images taken with the Treo Pro, it lists the camera as the “Treo 850.” Like the Centro before it, it looks like the Treo Pro has a 'hidden' model number.

Included Software

Here's a list of all the software that's preinstalled on a standard, unlocked Treo Pro:

ActiveSync®; Adobe Reader LE; Bluetooth®; Bubble Breaker; Calculator; Calendar; Communications Manager; Contacts; File Explorer; Get WorldMate; GoogleMaps; Internet Explorer® Mobile; Messaging; Microsoft® Office Mobile including Excel® Mobile, OneNote Mobile, PowerPoint® Mobile, and Word Mobile; My Treo; Notes; Pics & Videos; QuickGPS; Quick Tour; SIM Manager; Solitaire; Sprite Backup; Streaming Media; Tasks; Telenav; Voice Command; Windows Live™; Windows Live™ Messenger; Windows Media® Player Mobile

Some thoughts on this list:

  • Internet sharing is here and works great for tethering your laptop for 3G speeds. Just make sure you understand the potentially drastic effect this can have on your monthly bill -- most carriers require you sign up for a specific plan to use your Treo as a modem.
  • Windows Live is the full version, including MSN Messenger. There is no other IM application included.
  • Glad to see Google Maps is included on the base ROM. It works just fine with the Treo Pro's GPS with no extra configuration.
  • It would have been nice if Palm has seen fit to include a better 3rd party browser like Opera 8.65 or even Opera 9.5.
  • “Streaming Media” is another application licensed from HTC, it allows the Treo to view certain online media formats (like YouTube Mobile) that Windows Mobile doesn't necessarily support by default.
  • Sprite Backup is a great addition to Palm's standard stable of Windows Mobile apps. It allows you to create full backups to your expansion card on a regular schedule.
  • QuickGPS allows the Treo to download GPS satellite positions for faster GPS fixes.
  • Not listed above, but there are also some custom settings like Palm's WiFi settings modifications and the “PC Setup” setting mentioned earlier.

All in all, it's a pretty straight -foward set of default applications, though the lack of a built-in application that supports AOL Instant Messenger or Yahoo Messenger stings just a little. Fortunately, there are plenty of 3rd party companies offering software with that functionality.

One notable exception to the included software is Palm's custom threaded SMS app. The Treo Pro does, of course, have threaded SMS, but Palm has opted to stick with the default threaded SMS on Windows Mobile 6.1. There's plusses and minuses to this decision -- Palm's SMS app does a much better job of using screen real estate; the default is included with Pocket Outlook so it's easier to access it quickly. All in all it's a decision I understand -- maintaining a custom threaded SMS solution when there's already one built into Windows Mobile is probably something I'd eventually give the ax to myself.

Everyday Use

The Treo Pro has done a fine job slipping into my everyday life. Part of the reason that's possible is that I am already familiar with Windows Mobile. However, even to those unfamiliar with the OS it could be a great fit (see more just below).

In my everyday usage of the Treo Pro in the last week I haven't had any crashes that couldn't be attributed to 3rd party, Beta-stage software. In fact, I'm currently using the Treo Pro with Beta software and still taking “No Reboot Challenge” (day 3 and counting!). My battery life is slightly better than most smartphones I've used recently, Treo 800w included, giving me a full day of charge with moderately heavy usage and 2 days with medium usage. That 'medium' usage included push email, at least an hour's worth of web browsing, nearly an hour's worth of calls, an hour or so of music, and easily three hours worth of fiddling around with the OS and games over the course of two days.

Palm is famous for customizing Windows Mobile in a certain way: it may look like a plain-Jane install of WinMo, but underneath the hood there are many enhancements that tie it more closely to the hardware and overall speed it up immensely. The Treo 800w is probably the pinnacle of this philosophy: although it doesn't have specs that scream power, it is the snappiest Treo I've ever used.

Note that last sentence -- the Treo 800w is slightly faster than the Treo Pro in my everyday use. That's not to say the Treo Pro is slow at all -- I still find it faster than most Windows Mobile Pro devices, just not quite as quick as the Treo 800w. That, plus the fact that the Treo 800w has a better keyboard, should help ease some of the pain of Treo 800w owners who feel they've received the short end of the design stick from Palm.

As I mentioned at the beginning of the review, of all the smartphones I have available to me, the Treo Pro is the one I want for my everyday use.

Why the Treo Pro Will Be My “Main Brain”

When people approach me and ask what kind of smartphone they should buy, my answer is always to stop them and ask them if they know which carrier or network they want to be on. Monthly fees always end up costing more than the phone itself and your smartphone is no good to you if you can't get signal (For more, see “How to Buy a Windows Mobile Phone”). So while the Treo 800w is “the most productive Treo I have ever used,” it's not a smartphone I can use every day, Sprint's signal is just too poor in my area.

I'm on AT&T, then, and when I wrote at the very beginning of this review that the Treo Pro is the culmination of many years of waiting, I meant it. Every smartphone presents compromises and when you're considering a smartphone you need to think about what's most important to you and find one that emphasizes those things. For me, the Treo Pro hits pretty much all of my “Must Haves” with no difficulty:

One Handed Use: My favorite smartphone form factor is still a touchscreen combined with a QWERTY keyboard underneath it. The Treo Pro fits this bill better than any other device currently on the market: it's easy to use one-handed and the fact that it has 5 customizable buttons within easy reach means it's easy to multitask without having to use both hands. The keyboard is easy to type on with one hand too.

Powerful OS: Windows Mobile 6.1 still isn't especially pretty and Palm hasn't included any of the eye-candy you can find on other Windows Mobile devices. Still, Windows Mobile 6.1 is flexible, powerful, and can be as easy to use as the PalmOS once you get your head wrapped around its metaphors for usage (for more, see “The Windows Mobile Interface”). There's a large body of great 3rd party software too.

Good Messaging Support: Windows Mobile handles email very well -- with some software from SEVEN and Nuevasync, I am able to get push Gmail without having to hassle with forwarding to an Exchange server. Typing on the keyboard is “good enough” for me.

Decent Browser: Pocket Internet Explorer isn't exactly “decent,” but it does to job for light web browsing. For heavier web browsing, there is a great set of next-gen browsers coming online for Windows Mobile now and in the coming months.

Good Battery Life: The Treo Pro's got it.

Small Form Factor: Ditto.

Business Use

For the reasons above and for a few more, the Treo Pro his the sweet spot for this power user. I suspect it will do the same for other power users. The Treo Pro's real target market is business, however, and there I think it will be a qualified success.

Because it sports Windows Mobile 6.1, the Treo Pro has out-of-the-box support for push email, contacts, calendar, notes, and tasks with Exchange. Just as important for the enterprise, it's compatible with Microsoft's new Mobile Device Manager software, which allows sysadmins to manage Windows Mobile devices as easily as they manage desktops on their network. The Treo Pro is secure, fast, and offers Microsoft Office as well, letting you download, create, and edit documents directly on the device.

The Treo Pro's success in the enterprise will depend largely on whether or not Microsoft is able to make the argument overall that Windows Mobile is a better solution than BlackBerry for large companies. They're making a few inroads (especially internationally), but the jury really is still out on whether or not they'll be able to stop the BlackBerry juggernaut.

The Treo Pro certainly isn't going to be able to do it singlehandedly. For as innovative and cool as it is, it still isn't a BlackBerry Bold killer. The Bold is definitely the Treo Pro's main competitor, they both feature nearly identical radios and feature-sets. The breakdown of their respective advantages goes something like this:

  • Treo Pro Advantages: Windows Mobile 6.1, smaller form factor, touchscreen
  • BlackBerry Bold Advantages: BlackBerry OS, larger keyboard, higher resolution screen

Note that the OS is a 'Pro' for both devices. I prefer the Treo Pro because I prefer Windows Mobile, but in the corporate world I'd be in the minority. I personally think that the BlackBerry Bold is RIM's Treo 650: a great device that basically represents the pinnacle of what they can do now, but also signals the end-of-the-line for what they can get out of their current operating system. (There's a Master's Thesis on mobile technology in that last sentence if anybody's interested in writing it)

Time will tell with regard to the fight between Windows Mobile and the BlackBerry OS, but unless RIM has an entirely new OS up its sleeve, it's not well-positioned against Windows Mobile in the long term. Windows Mobile, for all its foibles (and they are many), has a clearer long-term development roadmap, a more flexible and scalable platform, and is much easier for 3rd parties to develop for. So far those advantages haven't been enough to seriously harm RIM, but if RIM doesn't continue to innovate they likely will.

Of course, Apple's the wildcard here, but Palm doesn't expect that the iPhone poses a serious threat in the enterprise space for either RIM or Microsoft (yet). The good news for all three companies is that there's plenty of room for everyone.

As for the other factors like the screens and keyboards, they are what they are. The Bold feels awfully wide, the Treo Pro feels a little cramped: pick your poison.

Conclusion

The Treo Pro is easily Palm's best Treo yet. It finally hits all of the feature checkmarks that users have been clamoring for and does it in a way that's well-integrated with the hardware. Where other smartphones have a tendency to just throw hardware onto a device and leave out making it easy to use, the Treo Pro rarely feels awkward.

Just as importantly, the Treo Pro is the first Treo in a long time to sport a thin and sexy form factor compared to other devices on the market. From the packaging to the look to build quality to feature set to battery life, the Treo Pro is a real winner and doesn't feel like it's a year behind the smartphone curve.

Of my quibbles with the Treo Pro, the biggest one is with the keyboard. Given the space Palm had to put the keyboard on this thin device, the sheet-printed, Centro-like keyboard was probably their best option. Even so, it still isn't as easy to type on as some of its competitors. For a device that's meant to compete in the serious email and messaging space, that's a pretty serious problem, but not so serious that I consider it a deal-breaker for the Treo Pro. The keyboard is “good enough” when you first use it and with some practice most users will find that they're nearly as quick as they might be with larger keyboards.

There's a lot to like about the Treo Pro and many of those elements don't come across well in photos or even descriptions. You really will need to get the device in your hands and perhaps even use it for a day or two before you can appreciate just how thoughtful the design is (opens in new tab). Hopefully Palm will be able to get enough devices out there in Enterprise circles and get official carrier support from AT&T to enable enough users to experience the Treo Pro directly.

Meanwhile, I'll be keeping my review unit for as long as I can. This is almost exactly the smartphone I've been hoping for since the release of the Treo 700w and now that it's in my hands, I'm loathe to let it go.

Swipe to scroll horizontally
Ratings (out of 5)Form Factor: 5Build Quality: 5Features and Battery Life: 5Keyboard: 4Overall:    ProsThinHits all the big featuresGood battery lifeTreo design touchesConsKeyboardNo 'Soft Buttons'
Phil Nickinson

Phil is the father of two beautiful girls and is the Dad behind Modern Dad. Before that he spent seven years at the helm of Android Central. Before that he spent a decade in a newsroom of a two-time Pulitzer Prize-finalist newspaper. Before that — well, we don't talk much about those days. Subscribe to the Modern Dad newsletter!

130 Comments
  • Hi all -
    Now that I'm free to talk about the Treo Pro, I'll work up an article answering everybody's questions from the other thread. :D
  • Ok, so here's my question I have before I go out and buy the Palm Treo Pro: At the moment I have a Motorola Krazr and there's a software that comes with it "Motorola Tools" that lets me import music to my phone and set those songs as ringtones. My question is whether I can also use the songs I import to my phone as ringtones on the Treo Pro as well because I don't like to purchase ringtones I like to make my own. Thanks,
    Dec
  • Yes..this phone does allow you to download songs and save the to ringtones if desired...I have recently done this
    Love the phone J
  • Dos it work with a 64 bit computer?
    Not using the bluetooth. Regards
  • Thanks! But I thought you had to wait until September...
  • Hi all -
    Now that I'm free to talk about the Treo Pro, I'll work up an article answering everybody's questions from the other thread. :D
    Could you please compare reception to some of the leaders like Blackjack, Motorola Q, BB.
  • I already have one, but I didn't know that was in windows, I will continius use my old 680 until they make the Treo Pro with Palm Os
  • The main disadvantage of the Treo Pro, as well as the 800w, is IMHO, that they do not offer it with Palm OS. I tried Windows mobile for a year, but I consider it very clumbsy compared to Palm OS.
    If Palm would offer a Treo Pro or 800p with Palm OS, I would buy it immediately as replacement for my old Treo 680.
    Now I switched to a Nokia E71, but I am still hoping for a last Palm OS Treo ...
  • Excellent review!
    One question: does the the Backspace key also function as a Delete key (by pressing the function key)?
  • Thank you for a great review Dieter! I have had the Treo 800w for just over a month and I love the little Palm "touches" provided to make it a great phone. The keyboard for me is an advantage over the Treo Pro and I am glad to hear that Palm's enhancements to the 800w keep it as fast if not faster than the Pro. I have also taken advantage of the many tips and tricks provided in the Treo 800w fourm. I love the looks of the Pro, but I think I will continue to enjoy the 800w.
    The podcasts and forums are great!
    I know you and your team will keep up the good work!
  • So the biggest question is, does that mean that the Treo Pro doesn't have the graphics acceleration like the 800w, is that why it feels slower despite being faster?
    Also, I've read that the 800w had poor audio quality, so is this improved?
    (Not that I'm switching from Sprint anyway, but still).
  • I have used the 700 wx for about 2 years and recently upgraded to the HTC PRO. I keep the HTC PRO for 2 days and was so dissappointed. I went back to the TREO 700 WX. HTC PRO is probally a great phone for people who are not busy and have time to play but for a busy professional it's not. TREO 700 is the best phone for busy one handers like me. Only thing I don't like is doesn't have GPS. Look forward to the 800 PRO.
    JG
  • I have been using the Treo 700wx for about 2 years now, and I agree that the form factor and Palm's modifications make it a champ for 1-handed use. I've been contemplating the HTC Touch Pro when it shows up in the US in the near future, I'm curious; is it's only the Treo form-factor that makes you prefer this device to the Touch Pro, or are there other reasons you'd choose the Treo Pro over it?
  • Great review as always Dieter. One question - does the End key act the same way as on the Treo 750 - ie sends you to the Today screen, and then locks the screen? Do you wake it up using the Send/End keys plus center action button like on all previous Treos?
  • Can you call it the best WinMob smartphone in the market?
  • The main disadvantage of the Treo Pro, as well as the 800w, is IMHO, that they do not offer it with Palm OS. I tried Windows mobile for a year, but I consider it very clumbsy compared to Palm OS.
    If Palm would offer a Treo Pro or 800p with Palm OS, I would buy it immediately as replacement for my old Treo 680.
    Now I switched to a Nokia E71, but I am still hoping for a last Palm OS Treo ...
    The thing about the Palm OS is it can NEVER be a "Pro" device. It can't support UMTS/HSDPA, GPS and WiFi are also out of the question since the OS can't multitask. It's an outdated (but not useless) OS. However, I have faith in the next gen OS - I think Palm as a whole (Colligan included) has learned a lot from its experience, the market, and even with its implementation of WM software. I'm hoping this leads to a powerful prosumer OS with the next gen Palm devices, and if so, I'll be happy to make the switch. For now, WM is the OS for me.
  • I don't have a ton of gripes about this device. It seems Palm has addressed most if not all of them.
    One thing that remains strange to me, though, is that the reset button is only accessible after removing the battery door. Well, as I believe Malatesta said, once you've removed the battery door, how is it that much more convenient to also remove the stylus and press a button than to just remove and replace the battery?
    In other words, the more I think about it, the more the location of the reset button bothers me. I mean, really - who wants to have to drill a hole in their battery door... or buy a pre-drilled one? It's a BIG door, this time.
  • I don't have a ton of gripes about this device. It seems Palm has addressed most if not all of them.
    One thing that remains strange to me, though, is that the reset button is only accessible after removing the battery door. Well, as I believe Malatesta said, once you've removed the battery door, how is it that much more convenient to also remove the stylus and press a button than to just remove and replace the battery?
    In other words, the more I think about it, the more the location of the reset button bothers me. I mean, really - who wants to have to drill a hole in their battery door... or guy a pre-drilled one? It's a BIG door, this time.
    That is annoying, but given that this is THE device I've been waiting for, I'm able to accept it.
  • Wahey! I just *barely* managed to hit the reset button without removing the battery door. It's an awkward angle, but it IS doable. :D
  • OH GOD. OH GOD OH GOD.
    Hitting that reset button means I completely just FAILED the no reset challenge. Good Lord.
    ...speaking of resets, time to reset that clock....
  • Thanks for the excellent review. While I didn't love the centro keyboard, it didn't take me long to get used to it. If this is even slightly better, I'm sure it'll be fine.
    Looks like a fantastic phone.
  • OH GOD. OH GOD OH GOD.
    Hitting that reset button means I completely just FAILED the no reset challenge. Good Lord.
    ...speaking of resets, time to reset that clock....
    Ack! Did you hit it because you needed to or because you wanted to see if you could do it without completely removing the door? Just curious if it failed... or if it failed with an asterisk. :)
  • Great review. I am not surprised that the keyboard isn't as good as that of the 800w. I really struggled with my decision to return the 800w as the keyboard was just that good. I am a little disappointed that the device doesn't feel as "snappy" as the 800w, especially when you consider that the Pro has a faster processor. But, just like its keyboard, the efficiency of the 800w was going to be hard to be beat. The speed of the 800w almost reminded me of the good ole days before flash ROM. Anyhow, I still eagerly look forward to owning a Pro.
  • Thanks for the great review! I simply need to know if there is a setting to automatically send a call to a bluetooth headset without touching any buttons on either the headset or the treo. I haven't been able to find this anywhere! (My 680 is perfect in this regard...) I assume we will be ordering the phone online, and will not be able to try it before we buy it. We will be relying on lucky folks like yourself who actually get to play with one first to tell us about these little details.
    Thanks again.
  • Why couldn't Palm just come up with the Treo Pro with the 800W or 680 keyboard?
    Or better yet, same phone with Palm OS with the Hard Keyboard.
    I'm looking forward to this phone but those two would've made the phone even better in my opinion.
  • I probably should have made this clearer, but WRT the speed thing, the 800w is like 9 of 10 and the Treo Pro is an 8 or 10.
    I would never tell somebody to avoid the pro or even to choose the 800w over the pro because of the speed issue. the question of whether you need CDMA or GSM is MUCH MUCH more important.
  • Any word of a CDMA verion of the Treo Pro on the horizon? I was waiting for the 800w to be offered by Verizon since my contract was up months ago. Now the Pro. Would be nice to know if I should buy now or wait.
    - An anxious, but fairly satisfied user of a 700w
  • Is the GPS actually usable when you're not in cellular coverage? That'd be really sweet, and would basically remove the last bit of hesitation I have with regards to trying to order one.
    Palm's website says that it requires coverage to use GPS and that it may be carrier dependent (I think), which would be fairly useless to me as I don't see my carrier selling the device, let alone supporting GPS...
  • Thanks so much for the review. Last week I purchased the 800w from Sprint and I am really impressed with the GPS performance. I was able to get a fix inside of buildings with no windows in sight within about 10 seconds. Have you noticed if the GPS performance was as good on the Pro? Just curious since I assume an A-GPS requires some carrier support since it uses cell towers to download satellite location tables, and with the Pro being a non-carrier provided phone I was wondering if it had the same abilities.
    Another reason I ask is that I was disappointed to find out that the Sprint signal inside my house is very weak. I'd like to take this back and wait for the Pro (and stick with GSM), and if you can confirm that the GPS is at least close to as good as the 800w, then that might just seal the deal.
    Thanks again. I get OCD about these decisions and detailed reviews like this really help.
    Ed
  • Any word of a CDMA verion of the Treo Pro on the horizon? I was waiting for the 800w to be offered by Verizon since my contract was up months ago. Now the Pro. Would be nice to know if I should buy now or wait.
    - An anxious, but fairly satisfied user of a 700w
    A Verizon salesperson said December (here) and a SE Asian source also indicated that HTC was making a CDMA version.
  • The main disadvantage of the Treo Pro, as well as the 800w, is IMHO, that they do not offer it with Palm OS. I tried Windows mobile for a year, but I consider it very clumbsy compared to Palm OS.
    If Palm would offer a Treo Pro or 800p with Palm OS, I would buy it immediately as replacement for my old Treo 680.
    Now I switched to a Nokia E71, but I am still hoping for a last Palm OS Treo ...
    Sorry, what is IMHO?
  • Sorry, what is IMHO?
    In My Honest (or Humble) Opinion.
  • Awesome review. I can Digg it:http://digg.com/gadgets/Review_Palm_Treo_Pro
  • In My Honest (or Humble) Opinion.
    thanks, i'm too old...
  • a dumb question:
    I'm used to have some tiny pretty icon for each event in databk (Palm OS), can wm6.1 also provide the same interface with special icon assigned to each event?
    like this calendar:
  • thanks, i'm too old...
    I can relate to that.
  • You just cannot beat DateBook 6!
  • Heck, that's pretty calendar. What software are you using?
  • DateBook 6 of the Palm OS world. The best calendar there is.
  • Terrific review...too good as it persuaded me to hold off on my purchase this week of the IPAQ 910! I'd love to see a comparison or head to head battle between the two. Thoughts?
  • Hi
    I'm in Singapore and they will be bringing in the Pro in 1-2 months time.
    I am still using my Treo650 (in fact, i have 2! since its been discontinued). Am wondering if there will be a GSM Treo 800 version as i would prefer a bigger keyboard.
    Also, is it true that there WILL NEVER be a Palm OS version for the 800 or Pro? I feel that Palm OS is still one of the best OS around... can't it support 3G and Wifi??
    Thanks
  • Hi
    ...
    Also, is it true that there WILL NEVER be a Palm OS version for the 800 or Pro? I feel that Palm OS is still one of the best OS around... can't it support 3G and Wifi??
    Thanks
    No PalmOS cannot support 3G and Wi-Fi
    The best you can hope for is that the Nova phone due in 2009 lives up to expectations and can run your Palm OS sofware in emulation.
  • Since they are both of the same form factor and have reasonably similar stats, and neither are carrier-subsidized, how does the Treo-Pro compare to the HP IPAQ 910c?
  • Just some more photos of a Treo Pro in use in Australia. Interesting to see there is Treo 850 mentioned and also the firmware version has T850 in it.http://www.flickr.com/photos/longzheng/sets/72157606989615012/detail/
    Not my photos either, I wish this was my Treo Pro. There are some evaluation units floating around here in Aus as well, just trying to get hold of one myself.
    BTW great review as well Dieter.
  • No PalmOS cannot support 3G and Wi-Fi
    The best you can hope for is that the Nova phone due in 2009 lives up to expectations and can run your Palm OS sofware in emulation.
    Does the Sprint 755p support the so-called 2.5G, then, because it's internet connection is faster than my Sprint 650's.
  • Does the Sprint 755p support the so-called 2.5G, then, because it's internet connection is faster than my Sprint 650's.
    EVDO is completely different technology than UMTS/HSDPA. The reason why Palm OS can handles EVDO 3G is because it only carries data, and doesn't do simultaneous voice. UMTS/HSDPA is 3G that carries both data and voice, and as Palm OS doesn't natively multitask, there is no way for it to be GSM 3G compatible as it just isn't capable of doing so. This and there is no way for it to handle more radios than just bluetooth and cellular, which is why wifi and GPS aren't on these devices. This is why the POS is outdated.
  • Great review! I am huge fan of the Treo form factor (800, Pro, 700, etc) mainly because of one-hand operation. Another old-school Treo feature has finally made its way to Windows Mobile Treos with the Treo Pro: proper Option Button functionality. On all Treos, you can hit Opt another main button to access secondary applications. For example, I usually map Opt Mail to my media player. The hassle with previous Windows Mobile Treos is that you had to hold down Opt and the other button at the same time, requiring two hands.
    I really wish that Palm would make available an update for 800w that would allow for this feature. Maybe some of the forum wizards can figure this out.
  • I am glad I finally took the time to read this entire review. Really well done.
    Thank You!!!!
    I hope they get a CDMA version for Sprint. This phone holds a special slickness factor missing with previous Treos. The 3.5 mm headphone jack alone makes me want it. I am tired of the HTC headphone jack thingy - whatever it is.
  • Hi
    I'm in Singapore and they will be bringing in the Pro in 1-2 months time.
    I am still using my Treo650 (in fact, i have 2! since its been discontinued). Am wondering if there will be a GSM Treo 800 version as i would prefer a bigger keyboard.
    Also, is it true that there WILL NEVER be a Palm OS version for the 800 or Pro? I feel that Palm OS is still one of the best OS around... can't it support 3G and Wifi??
    Thanks
    Why don't you get the Samsung i780? It is a pretty good wm6 qwerty phone which basically has what the treo pro has. And it has a front facing camera for 3G calls which I think treo pro don't. And being out for months, it now cost only about approx. S$650 without contract while treo pro cost S$938.
  • Why don't you get the Samsung i780? It is a pretty good wm6 qwerty phone which basically has what the treo pro has. And it has a front facing camera for 3G calls which I think treo pro don't. And being out for months, it now cost only about approx. S$650 without contract while treo pro cost S$938.
    Samsung doesn't seem to like the USA much. The i780 doesn't have the right GSM or 3G radio for us here. They also don't release their laptops in the USA.
  • "The Treo Pro is easily Palm's best Treo yet."
    Understatement of the year.
  • did you ever find the VCR style voicemail buttons? if you create a new speed dial, do you have option to use them? I'm really gonna miss them, though it'd be nice if they switched to visual voicemail like the Verizon Voyager and iPhone
  • Samsung doesn't seem to like the USA much. The i780 doesn't have the right GSM or 3G radio for us here. They also don't release their laptops in the USA.
    The guy is in Singapore so no worries, which is why I recommended the i780. It is only about S$268 with plan now. Probably he can take a look at the lovely 16GB Omnia too. Anyway, heard that Samsung planned to release the US version i788 there? Not sure when will it happen.
  • very nice review. glad to see wifi and gps and more importantly a place for the lanyard loop/hand strap on a treo :D can't wait to see case or skin designs for this beauty!
  • The guy is in Singapore so no worries, which is why I recommended the i780. It is only about S$268 with plan now.
    Who is the guy in Singapore so no worries? Do they know US is using GSM850? Do they know the i780 is Triband?
    You suggested people in US to subscribe the Singapore Paln and get the phone at S$268? Are you kidding?
  • Ok can anyone tell me how to power it off? The power button on the top puts it into flight mode or turns off the screen & holding down the red hangup button just locks the device? Weird...
  • very nice review. glad to see wifi and gps and more importantly a place for the lanyard loop/hand strap on a treo :D can't wait to see case or skin designs for this beauty!
    I really, really wanted the lanyard option at one point when I used to walk a lot. Now I bike and have found a hip-storage solution.
    Still, I'd rather have the option and not need it than need it and not have it. Sometimes, I worry about taking the phone out of its pouch for fear that I may drop it. If it's around my neck, or has a "safety harness" around my neck to prevent that, I could unpucker just THAT much more. :p
  • Who is the guy in Singapore so no worries? Do they know US is using GSM850? Do they know the i780 is Triband?
    You suggested people in US to subscribe the Singapore Paln and get the phone at S$268? Are you kidding?
    Seriously, before you mouth off and act stupid, can you use your little mouse and scroll to the top of this page? I'm answering libra_guy who is FROM Singapore. GOD... you get all types of people here.. *shake head*
  • Seriously, before you mouth off and act stupid, can you use your little mouse and scroll to the top of this page? I'm answering libra_guy who is FROM Singapore. GOD... you get all types of people here.. *shake head*
    OIC... Thank you for your clarification. You quoted one message and answered another message.
  • Yeah, because jazzdoc followed up with another comment, that's why. Anyway, be cool and no offense. :cool:
  • Yeah, because jazzdoc followed up with another comment, that's why. Anyway, be cool and no offense. :cool:
    No problem. BTW, I will travel to Singapore in early of September. Do you have any idea what is the cheapest price of Samsung OMINIA (no contract) and where can I buy it?
  • Wow, I think this is a first...two folks on the internet have a minor disagreement and are able to resolve it in an adult, civilized way??? Nice work, fellas, you have renewed my faith in the interweb!
    I actually would consider the Samsung when it comes here, but I am not so sure I could get used to the track-pad (or whatever it is called). I see some praising it, while others dislike it. Looks like a stellar device otherwise.
  • Wow, I think this is a first...two folks on the internet have a minor disagreement and are able to resolve it in an adult, civilized way??? Nice work, fellas, you have renewed my faith in the interweb!
    I actually would consider the Samsung when it comes here, but I am not so sure I could get used to the track-pad (or whatever it is called). I see some praising it, while others dislike it. Looks like a stellar device otherwise.
    cool, the story goes.... then the guy and gal meet in Singapore, fall in love...beach, wine...honey moon.... romantic
  • I really, really wanted the lanyard option at one point when I used to walk a lot. Now I bike and have found a hip-storage solution.
    Still, I'd rather have the option and not need it than need it and not have it. Sometimes, I worry about taking the phone out of its pouch for fear that I may drop it. If it's around my neck, or has a "safety harness" around my neck to prevent that, I could unpucker just THAT much more. :pyeah it just feels safer taking out and handling your device while wearing the handstrap sometimes my belly gets in the way of the belt case the handstrap is a welcome 2nd layer of proctection :D
  • cool, the story goes.... then the guy and gal meet in Singapore, fall in love...beach, wine...honey moon.... romanticwell you have love. the beach. wine. but you forgot the treo... ;) hahaha
  • well you have love. the beach. wine. but you forgot the treo... ;) hahaha
    let me continue, then on the beach, one night, suddenly the treo ringed, mission popped out on both of the gal and the guy's screens, says "Time to kill, target 'the guy', 'the gal'......
  • I actually would consider the Samsung when it comes here, but I am not so sure I could get used to the track-pad (or whatever it is called). I see some praising it, while others dislike it. Looks like a stellar device otherwise.
    The Samsung is close to the iPhone. It has all the advance features plus 16GB of memory and FM radio.
  • The Samsung is close to the iPhone. It has all the advance features plus 16GB of memory and FM radio.
    Just curious, do people really want an FM radio on their phone? Not once have I ever said to myself "damn I wish I could listen to some FM radio right about now!"
    Also, anybody know what is the largest capacity microSD in production right now?
  • Just curious, do people really want an FM radio on their phone? Not once have I ever said to myself "damn I wish I could listen to some FM radio right about now!"
    Also, anybody know what is the largest capacity microSD in production right now?
    LOL @ FM radio comment. True, true.
    Per Wikipedia: As of August 2008, microSD cards are available in capacities from 64 MB to 16 GB. The 32 GB version is being developed by SanDisk.
  • Just curious, do people really want an FM radio on their phone? Not once have I ever said to myself "damn I wish I could listen to some FM radio right about now!"
    Also, anybody know what is the largest capacity microSD in production right now?
    I stream fm stations. I'm confident others do. I don't know how well iPhones perform that task, but if it's not very well, *shrugs*
    But yeah, I'd love it if my iPod got radio stations, too. I consider an iPhone to be an iPod I can make calls with... well, hypothetically.
  • LOL @ FM radio comment. True, true.
    Per Wikipedia: As of August 2008, microSD cards are available in capacities from 64 MB to 16 GB. The 32 GB version is being developed by SanDisk.
    Thanks. I searched ebay and newegg and only found 2 gigs at most.
  • I stream fm stations. I'm confident others do. I don't know how well iPhones perform that task, but if it's not very well, *shrugs*
    But yeah, I'd love it if my iPod got radio stations, too. I consider an iPhone to be an iPod I can make calls with... well, hypothetically.
    I can see streaming as being useful. But would you want a dedicated FM receiver on your phone? I'm not ashamed to date myself by saying I was a proud owner of a Sony Walkman with a tape recorder and an FM/AM receiver, but really, do we need it incorporated into our phones?
  • I can see streaming as being useful. But would you want a dedicated FM receiver on your phone?Yes. Sometimes, streaming gets interrupted and I just want to go back to basics. I'm not ashamed to date myself by saying I was a proud owner of a Sony Walkman with a tape recorder and an FM/AM receiver, but really, do we need it incorporated into our phones?
    Do we really need our phones to have gps, wifi, movie playing, music playing, game playing, and so many other features? For me, Treo's have always been about having multiple layers of functionality without multiple devices.
    When I jump on my bike, I just want to go. I don't want to remember to also bring a radio, ipod, and some gps devices. As it stands, I've got or have approximated these things in one relatively slim device: my 755p.
    What this is really about, though, is having something to do when my lady unexpectedly decides to camp out in the shoe department and I just want to leave. Instead, I stream audio, chat to friends, or play NES games via an emulator.
    Fantastic.
  • No problem. BTW, I will travel to Singapore in early of September. Do you have any idea what is the cheapest price of Samsung OMINIA (no contract) and where can I buy it?
    You can try mobilesquare:
    http://www.mobilesquare.com.sg/
    Selling @ S$940. You can also check out Sim Lim Square but do check and compare before buying.
  • Thanks. I searched ebay and newegg and only found 2 gigs at most.
    Regular microSD or microSDHC? Newegg has microSDHC.http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=50001404201053131144&name=Micro%20SDHC&SpeTabStoreType=0
    Now, SanDisk has also put out a new "Ultra" line that's faster--and Amazon, for one, definitely has the 8 GB microSDHC card in that line.http://www.amazon.com/SanDisk-SDSDQY-8192-A11M-Mobile-Ultra-Micro/dp/B0017T2HWC/ref=dp_cp_ob_e_title_1
  • Thanks. I searched ebay and newegg and only found 2 gigs at most.
    Are you sure you were looking at micro and not mini? Mini is in between micro and regular, but is not being developed as micro is becoming the standard.
  • Regular microSD or microSDHC? Newegg has microSDHC.http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=50001404201053131144&name=Micro%20SDHC&SpeTabStoreType=0
    Now, SanDisk has also put out a new "Ultra" line that's faster--and Amazon, for one, definitely has the 8 GB microSDHC card in that line.http://www.amazon.com/SanDisk-SDSDQY-8192-A11M-Mobile-Ultra-Micro/dp/B0017T2HWC/ref=dp_cp_ob_e_title_1
    Wow, that's a very good price for an 8 gb. Thanks for the link.
  • Just curious, do people really want an FM radio on their phone? Not once have I ever said to myself "damn I wish I could listen to some FM radio right about now!"
    Also, anybody know what is the largest capacity microSD in production right now?
    8GB is the largest available. 12GB and 16GB are late to market , given Sandisk's announcements early this year. Perhaps they have one in production, but you can't order / buy one yet.
  • Regular microSD or microSDHC? Newegg has microSDHC.
    FYI - anything larger than 2GB is by definition SD HC.
  • FYI - anything larger than 2GB is by definition SD HC.
    On microSD and as a general rule, yes. On SD cards, though, not always. When I got my 680 in Dec. 2006, I ordered 2 cards, both by Transcend--an 8 GB SDHC and a 4 GB SD (non-SDHC). Thinking about it, I probably ought to sell the 4 GB soon... I just don't use it much any more (I did back when I was using multiple devices; now I just keep the 8 GB in the 680). The 8 GB I'll probably use to sweeten the deal on the 680 when I replace it. While I never thought I'd even seriously consider a WinMob device, now I'm thinking the Pro--heavily customized--may carry me over until Nova.
  • Has anyone seen a review of the Pro that discusses speaker quality? I've been using a Treo 800w for a couple of weeks, and I'm disappointed with the call quality. Using the phone, voices are less clear than on my old 700p. I'm considering returning the 800 and waiting awhile to see if Palm releases a CDMA version of the Pro for Sprint. (though I know this will likely mean a long wait)
  • Has anyone seen a review of the Pro that discusses speaker quality? I've been using a Treo 800w for a couple of weeks, and I'm disappointed with the call quality. Using the phone, voices are less clear than on my old 700p. I'm considering returning the 800 and waiting awhile to see if Palm releases a CDMA version of the Pro for Sprint. (though I know this will likely mean a long wait)
    Good point. Without 3rd party software, the 650 was almost useless except in a quiet room
    My 750 will soon be a backup phone.:D
  • >
  • Good point. Without 3rd party software, the 650 was almost useless except in a quiet room
    My 750 will soon be a backup phone.:D
    It's funny how people have such different experiences with the same models. I don't recall such experiences with my 650.
  • I hated the 650s I had. 3 months in to it I went with the 700P and made the stupid decision to upgrade the ROM, stupid 'cause I had no problems at all with it. The 650 went to the wife and youngest son to play with (the wife a BB type of gal). I then got her the Centro (red) and she dropped the BB before I knew she was going to. I then when with the Centro (black), the 700P went to another son, the 650 in to the garbage. The 800W cam along, the black Centro went to the middle son, the 700P to the youngest.
    Anyway, other than the 650, the Palm Treos have been good devices in my family.
  • It's funny how people have such different experiences with the same models. I don't recall such experiences with my 650.
    Volumecare was created shortly after the 650 was released. I remember a ton of threads with people using it.
    I'm glad your 650 had enough speaker volume for you. I sometimes turned mine on in speakerphone mode just so I could hear the call. My hearing is fine, too.
  • Volumecare was created shortly after the 650 was released. I remember a ton of threads with people using it.
    I'm glad your 650 had enough speaker volume for you. I sometimes turned mine on in speakerphone mode just so I could hear the call. My hearing is fine, too.
    Ahh. I use VolumeCare on my 650 (and my 755p, for that matter) but I wouldn't say it was useless without the software. BUT I must admit that I've had VolumeCare for so many years now, it's hard to recall exactly what my experiences were without it.
    So maybe our experiences weren't as different as I thought. Hm.
  • It's funny how people have such different experiences with the same models. I don't recall such experiences with my 650.
    I think it might sometimes have to do with builds.
    We see this all the time with computer hardware.
  • Dieter, are you still taking review questions? There's one that I brought up in this thread ("No Soft Keys") about how easy it is to tap the spots right under the keys (esp. in a full-screen app). You addressed it some; it's not clear in the review just how extensively you tested that point.http://discussion.treocentral.com/showthread.php?t=170726
  • Has anyone seen a review of the Pro that discusses speaker quality? I've been using a Treo 800w for a couple of weeks, and I'm disappointed with the call quality. Using the phone, voices are less clear than on my old 700p. I'm considering returning the 800 and waiting awhile to see if Palm releases a CDMA version of the Pro for Sprint. (though I know this will likely mean a long wait)
    The Treo Pro reviews are MUCH better than the 800w for call clarity. The clarity on the 800w is really awful but the Treo Pro was designed and built by HTC which is known for making good sounding phones (same goes for Motorola).
  • The Treo Pro reviews are MUCH better than the 800w for call clarity. The clarity on the 800w is really awful but the Treo Pro was designed and built by HTC which is known for making good sounding phones (same goes for Motorola).
    Yes, I see that now. Thank you for the information. I've found more of the reviews since i posted the question above. This is what I've read that should be expected from HTC.
  • The Treo Pro reviews are MUCH better than the 800w for call clarity. The clarity on the 800w is really awful but the Treo Pro was designed and built by HTC which is known for making good sounding phones (same goes for Motorola).How about reception of calls in weak areas? I've not seen much on that subject yet.
  • How about reception of calls in weak areas? I've not seen much on that subject yet. ON
    Reception in weak areas...
    Why would you ask that?
    Stick to the things that are important for $$$martphones - cool features and hot looks ;)
    If people wanted good reception out in the boonies, they'd go buy a :censored: cheap phone. OFF
  • :D VERY funny!
  • ON
    Reception in weak areas...
    Why would you ask that?
    Stick to the things that are important for $$$martphones - cool features and hot looks ;)
    If people wanted good reception out in the boonies, they'd go buy a :censored: cheap phone. OFF
    Sadly, it wasn't till I bought a Treo 650 that I realised I lived in the boonies!
    And I don't want to make the same mistake again.
    ;-)
  • Yea,
    I live somewhat out in the country.
    I went on this reception quest sometime back, posting all over the place to get a direct answer on the 750 reception. And because I had such trouble with my 650, I wasn't going to settle for 'so so'.
    It is funny, when one reviews phones like the Q, BJ, or a BB, that they are sure to mention how good the reception is. But it seems to be an avoided topic when it comes to Treo's. Maybe because it's not one of the things that impresses them.
    BTW, the 750 has been just as good, if not better than the 8525 I had before.
    I tried out a q9h for a few days, and was very impressed. And though, for me, it felt awkward getting around in the thing, I bought one off ebay for $160 for no other reason than it's reception.
    If motorola had a PPC, I'd be gone.
  • This has me more interested. Would love to get better reception at the cabin at Tahoe. I wonder if this means the data will be better too... (We don't have any Blue Ticks up there, just Black Bears on occasion.)
    Still must know about the auto-pickup with Phonealarm, or an auto answer setting for Bluetooth. http://www.treocentral.com/content/Stories/1993-1.htm
  • http://www.treocentral.com/content/Stories/1993-1.htm
    Treo Pro gets Telstra Blue Tick of Approval. If you lived in Australia, you might not think much of Telstra, but the company is obliged via service a guarantee specified by our federal govt, to provide phone service to country areas. Usually if they give a phone the blue tick, it's must have pretty great reception.
  • Jazzdoc if you like Jazz, google "James Morrison" Jazz Trumpet Trombone I've been his manager for 11 years. He's a pretty cool Jazz Muso..
  • Do you have problems with getting Lyme Disease from those blue ticks?
  • Jazzdoc if you like Jazz, google "James Morrison" Jazz Trumpet Trombone I've been his manager for 11 years. He's a pretty cool Jazz Muso..
    Absolutely let me know if y'all are coming to California. James is a monster player. (Consider looking into Yoshi's?)(Sorry for being off topic guys...Blue Ticks don't carry lyme disease, they just cause mild Azul Depression...)
  • here's the deal maker/breaker for me: SKYPE mobile?
    can it be installed and used through the Wi-Fi - if so I'm on board.
    Skype (or some near equivalent) means a lot to me in international travel, I simply cant take being gouged anymore for international roaming.
  • @Dervman, with your love for the 680, just curious if you ever tried a Centro? IMO it's everything the 680 should have been - much more pocket friendly, faster, more stable, better battery life, better audio. The only things it doesn't win on are the screen and keyboard.
  • @Dervman, with your love for the 680, just curious if you ever tried a Centro? IMO it's everything the 680 should have been - much more pocket friendly, faster, more stable, better battery life, better audio. The only things it doesn't win on are the screen and keyboard.
    ...and battery life, right? Just guessing, but Centros' battery life tends to be about a third less than what I thought most regular Treo's sported.
    Feel free to correct me if I'm wrong.
  • ...and battery life, right? Just guessing, but Centros' battery life tends to be about a third less than what I thought most regular Treo's sported.
    Feel free to correct me if I'm wrong.
    The 680/750 had worse battery life than the "classic" 650 because they had a much smaller battery. I could never last a day with the 680, the 650 would give me two solid. I could just about last a quiet day with the 750 if I turned off 3G. The Centro keeps the same battery, but seems a bit more efficient - it's usually in the red just in time for the night stand.
    That said, since I parted with the 650, I can't use any Treo for heavy voice use. I have to fall back on my Nokia for that. Maybe that'll be the USP for the Pro...
  • That said, since I parted with the 650, I can't use any Treo for heavy voice use.What does that mean - that it kills battery life too quickly on modern Treos?I have to fall back on my Nokia for that. Maybe that'll be the USP for the Pro...
    "USP?"
    wild guess: "universal selling point"
  • What does that mean - that it kills battery life too quickly on modern Treos?"
    Yes. I'm hoping that the bigger 1500 mAh battery on the Pro gives it enough talk time to have the edge over the direct competion (i.e. a unique selling point) so it could act as my main business phone. Need to see some more real life reviews though - the HP 910c has a whopping 1840mAh and the battery life, by all accounts, is appalling!
  • is appalling good or bad? been out of the loop regarding the hp 910c...
  • is appalling good or bad? been out of the loop regarding the hp 910c...
    I'd put my money on "bad."
  • gotcha...
  • Hello
    Firstly, this is the first treo i've owned so please don't flame me if i tread on holy ground as far as the Palm OS is concerned!
    I know this bit will make me sound like a bit of a wank*r but its relevant.
    I am a seriusoly hardcore business user, and i live on my phone between many meetings and also do a lot of internation travel, my company runs about 200 smart phones (and 3000 mobiles) and i'm the person responsible for laying down standards of mobile handsets and the back end infrstructure (currently exchange 2003).
    I have come from a motorola Q9h global to this treo, only because the q9 dies and they are now end of life. I normaly resist phones that run the full windows mobile OS and the smartphone edition is much faster and more suited to business functions, in my view if you need to take the sytlus out to do anything other than browse the web, its not a good business phone.!!
    And the treo is the first Full WM phone to pass that test, I had my doubts but I can drive it very quickly from the keyboard only, althought the keys are really small compared to the Q9.
    I got the Treo on the day they where realsed and 2 weeks in i'm still impressed, the one thing thats really getting me down is the hardware switch to go to silent. The Q9 did it automatically based on your calendar so you never missed a call and never interupted a meeting, a great feature. I keep forgeting to flick over the switch on the Treo and when i do i forget to switch it back, missing calls. Its the one thing that is stopping this being the killer windows smartphone.
    I love the GPS when i travel, I love the Apple inspired AC charger/usb cable, I love everything else about it.
    On a side note, there was a mention of windows vs's blackberry, we can manage all our windows smartphone via exchange just like the blackberry, the one problem that enterprise users are always going to have with windows devices is standards, microsoft don't own the hardware and it will always be the death of them.
    The Q9 was the phone of choice in Australia, yet not available (on our carrier) in NZ or the UK, the palm Treo looks to be going the same way and the models go end of life very very quickly, in every country in the world you can buy a blackberry of some description that will be running a standardised OS and it's this that will probably drive our company towards the balckberry.
    Apple is about to take the home PC market back for the same reason... just you watch...
    Ok, i'm waffling now... to summarise
    I've used all manner of windows smartphones over the past few years, some have lasted about 10 minutes (jasjam, HTC Diamond etc) and some have lasted 12 months (Q9) and i think my Treo pro will be with me for some time to come, I'll just keep scouring the Net for a auto profile hack!
    Cheers
    MDU
  • I have to say; I'm really liking the Pro! :thumbsup:
    My first Treo was the 650, and then because I wanted 3G and the 750 was delayed, I got the 8525. It was my first WM, I loved WM, but the 8525 is a PPC first, phone second. When I came back to the Treo 750, it was like coming home. The 750 fit right in perfectly with what I expected from a Treo.
    The Pro isn't as comfortable transition for me as the 750 was, but I’m really liking it.
    The 320x320 screen is crisp, bright, and clear like the 650. The brightness range is great - from dim (for night reading) to bright (for outside on a sunny day).
    The Pro's reception at my rural home is pretty close to the q9h. The Speaker phone volume and quality is pretty close to the q9h. The headset volume and clarity is pretty close to the q9h. Why am I comparing it to the q9h? because if you do google searches, you will find the q9h gets great reviews regarding reception, speaker phone, and headset quality.
    I'm liking the Pro's Keyboard better than the 750. Except, I accidently hit the space-bar to much - It's my big thumbs.
    I'm liking the Phone features on the Pro better than the 750.
    I felt the Treo 750's Phone 'Special Sauce' was buggy and slow, I'm glad it's gone. I fine with Palms Threaded Sms being gone - again; buggy.
    I'm liking the Pro's size. But it is soooo glossy, pretty, and expensive looking that I am scared to death of dropping it. Not to mention, it's slippery.
    The flush screen is a great relief for my finger, I have never liked taking out the stylus.
    (Small Stylus? – I don’t care :) )
    For me the Pro is the best Treo yet!
    My only gripe:http://discussion.treocentral.com/showthread.php?t=172350
    I most likely will be calling palm for a replacement, the replacement may be the same, but I’m hoping it won’t.
    Berd
  • I dont know why i can't send photos with my pal treo pro using msm?
    Eddy
  • question can i get aim on the palmpro if so i will buy one tomorrow
  • I am a non-tech user of Palm. I am still holding onto my Palm Treo 650 and the Palm Treo Pro is only available @ Starhub online shop so I'm lost as to whether there will be compatibility problems switching from Treo 650 with Palm OS to WM OS. And I won't have someone to help me with data transfer. Will all my data in calendar, memos, contacts be synched over neatly over the PC? Will I lose anything or do I need to input data all over again? Anyone has such experience? Thanks.
  • Hi all
    I have 2 sets of palm treo pro t850 brand new and would like to sell them if you can offer me a good price. Please call me @ 83997893 jason
  • how much are you selling them for?
    I would love to buy them.
  • The battery life makes this very cool phone UNUSABLE. UN-FRICKIN USABLE. It does not last the day. It does not last the work day. It does not last 5 hours when I don't touch it. It shuts off on its own. You cannot turn it off in order to retain battery power for an emergency. No way to powercycle and get updates. Its a very fun piece of crap. :(
  • If you are only getting 5 hours out of it theres something wrong, do you have a lot of programs running in the background ? I can get 2 days out of mine !!!
  • Sprint is sending 3rd Treo Pro in
  • Well hello there.
    I'm looking into buying a new phone (I currently have a Blackberry that is too slow for my liking) and I was wondering if you are able to set up hotmail accounts on the Palm Treo Pro. I know you can not on some other phones.
    Another question: What is the messaging set-up like? Does it have different folders or is having everything together (like on a Blackberry) an option? Also, can it hold many messages? Or does it make you delete them once the message memory gets full?
    Thanks. :)
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  • how can i reset my password?
  • Review is very impressing,this palm phone is fantastic i like it. Force Factor
  • It looks like Sprint is the exclusive CDMA carrier for the Pro right now. The "unlocked" aspect of this device only applies to GSM carriers: AT&T and T-Mobil in the US. So, it looks like Verizon users are out of luck. :( The only Verizon Palm devices currently available are the Centro and the 700wx.
  • I have been using the Palm Treo Pro phone for a while now. Previously I used the Palm 750V which suffered from various irritating bugs. However, the Palm Treo Pro has most definetly been extremely reliable in all instances and I would certainly recommend this to all business users.I bought Palm Treo Pro from the Smartphone store - TotalPDA.
  • Anyone can tell me if the Pro is able to record phone call conversation?
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