Best answer: While both the SmartGlass software and USB keyboards do what the Xbox Chatpad can, only the Chatpad allows you to type quickly and comfortably without setting the controller down. It's a fantastic accessory for any player. So, yes, if you need a better way to type on Xbox, you should buy the Chatpad.
Microsoft Store: Microsoft Xbox Chatpad ($35)
What makes the Xbox Chatpad stand out?
While USB keyboards and the Microsoft app SmartGlass can both be connected to your Xbox One for typing, they require you to put the controller down and reach for either the keyboard or your smartphone. Additionally, depending on the distance between you and your console or the battery life of your phone at the time, these solutions may be impractical and uncomfortable.
The Xbox Chatpad, Microsoft's official Xbox One controller keyboard accessory, has the advantages of both and the downsides of neither. Like your phone, it's easy and comfortable to use on the couch, and like a regular keyboard, the Chatpad isn't reliant on any form of battery. To get it to work, all you have to do is push the built-in USB plug into the controller's USB port.
Functional and ease of use
The Xbox Chatpad features 51 different keys, with 44 of them used for typing and seven of them relegated to other functions. Most of the typing keys have secondary and tertiary characters attached to them, accessed by pressing the green and orange color buttons respectively. The special X1 and X2 keys can be custom programmed in the Settings menu on your Xbox One to perform varying functions, ranging from taking a screenshot to accessing your friends list.
In terms of build quality, the device is surprisingly compact. Since it snugly fits between the "horns" of your controller, it's very comfortable to use. Each button clicks satisfyingly when pressed, and the functions of what each button can do are displayed clearly on them. The Chatpad is also backlit, meaning it can be seen and used fairly well in the dark. A nice side-feature is that the Chatpad doubles as a headset adapter; there's a 3.5mm audio port on the front of the device, allowing you to use the Chatpad in conjunction with most wired gaming headsets.
Bang for your buck
In terms of price, the Chatpad is relatively cheap at $35. And aside from all the things that make it great for quick and efficient typing, you're also getting a built-in headset adapter, and every Chatpad comes with a free Xbox One Chat Headset, which is $25 by itself. There's a ton of value in this purchase, especially if you're new to Xbox accessories and don't already own any. That makes the Chatpad a great purchase for most people.
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