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WhatsApp and Microsoft still working together on fix for missing app

What’s up? WhatsApp is still not available for those to download from the Windows Phone Store. Late April, we reported that WhatsApp for Windows Phone was broken with no fix in sight. A few weeks after that, WhatsApp was pulled from the Store. Microsoft later clarified that they were working with WhatsApp on a fix. Now we have an update on the situation from Microsoft. Details after the break.

Head into that same Microsoft Answers forum thread and you’ll find a new update from Microsoft. Here’s the latest statement:

“WhatsApp chose to unpublish their app from the Windows Phone Store after discovering an issue with how notifications are being handled on Windows Phone 8, Update 3. We are working closely with WhatsApp to resolve the issue quickly. Thank you for your patience and sorry for the inconvenience.”

Microsoft has no specific timeline to share on when WhatsApp will return. Hopefully we’ll see the app return sooner than later. If you really need WhatsApp, despite being broken, do not uninstall it from your phone right now.

The good news is that Microsoft and WhatsApp are working closely together to resolve the issue. 

Source: Microsoft (opens in new tab)

Thanks for the tip Rinie! 

316 Comments
  • And? Where's the f* date? 2 weeks...
  • it's done when it's done
  • That's not really an excuse for a service used by tens of millions of peoples
  • The number of people using it doesn't make the fix any faster.
  • Does make the issue unexcusable though.
  • Why do think that because something is widely used that it is beyond breaking? The expectations based on what you want are a bit unrealistic. Is not as if they aren't working on it and none of us know what the real and specific issues are. Were DO know that WhatsApp pulled it because of a notification issue and haven't said one word. Microsoft is assisting them and the only ones acknowledging the users.
  • I bet it does: Whatsapp and Microsoft are likely committing more resources than if the problem was with some minor app that hardly anybody is using.
  • Yeah it is, doesn't matter if the app is used by a couple people or thousands, it needs to be perfect. If you'd like, learn how to code and make a new app - today!
  • Yes I hope they act fast because WhatsApp is a big part of my life as a student. Using it daily contacting all my friends. I have a lot of disscussions and groups there from university stuff to the personal stuff.  
  • Seriously what's really wrong? How come it came in the first place? This is serious I cuz by the time it reappears, all whatsapp lovers on WP might have jumped ship.
  • Only new users will miss the app.not saying this has to be fixed asap but all WhatsApp users on windows phone already have it installed, so why the hell would they jump ship?
  • WhatsApp is also not updated for f****g 5mnths and is full of bugs for all the users..Don't you get annoying vibration during the chat?
  • If you think that's bad... Kik hasn't been updated for over 2 years.  Not even updated to use WP8.0 features.
  • How many really does use kik?haven't u seen the poll here in wpcentral?WhatsApp is the most popular app...In other platforms it was updated almost 5mnths ago..and we are suffering as usual
  • Kik is VERY popular aming the younger people. All 16 year olds are using it.
  • You get it only when you are not chatting or you are not viewing newest messages
  • Because even though we have the app installed, it doesn't work as on other platforms.
  • Some uninstalled it accidentally, others were needed to... So it is an actual problem to al of is users
  • In view of this, I don't even understand why they withdrew it from the store. If the bug is really serious (data protection, security) they should have blocked existing installations, as well. If the bug is minor (delays in notifications or the like), I don't see the need of withdrawing the app from the store: no Whatsapp is worse than a buggy Whatsapp, especially in view of the fact that it appears to run pretty fine on WP8.1 dev preview.
  • It doesn't run fine on 8.1 Notifications are a joke, often only coming in more than an hour after the message was sent.
  • I know some people have issues. Luckily, it is working fine on mine, so I'm a bit biased ;-) Still, I'd like to upgrade to the new Lumia I bought, but I cannot, or I'd loose Whatsapp altogether. So I'd prefer to have the option of downloading Whatsapp from the store, with a warning that it may not function properly, rather than not being able to download it at all.
  • Yeah true... Its not inconvenience to us... Its an inconvenience to your own OS... So the more you delay the more it affects the sales... At least here in India... What's app is a make or break app... Now there is the news in market that WP doesn't have what's app... This news will still be working even weeks after WhatsApp comes back... Further denting the sales... Like WP doesn't support data transfer over Bluetooth... Nokia fixed it in 7.8 but people still believe Lumia series don't support Bluetooth data transfer... Moronsoft...
  • Wow son, msft demselves took down whatapp? Posted via the WPC App for Android!
  • Where does it say that?
    I read "WhatsApp chose to unpublish their app..."
  • Repost every week for keeping the spark alive -_-
  • Haha... Comment of the day...
  • Still Waiting
  • This is What i have been doing To:jan@whatsapp.com --email left blank-- Sent From My Windows Phone Gandhian Style Protest !!
  • You should have said 'Thank you' in the mail with a photo of a Rose flower!!!
    Munnabhai+Gandhian style protest.
  • Better switch to Groupme. It even works with people don't even have the Groupme app.
  • Lets stop waiting and switch over to another messaging system. They deserve a slap in the face..
    So does facebook for not launching a stable app on wp
  • Agreed. To me whatsapp lacks vision these days, if they are going for cross-platform, why haven't they made a w8 or web version?
  • In my opinion there was a random bug that let users to posticipate the expiration date. That would really explain why the app was removed by the store.
  • Microsoft must tell WhatsApp to update there app..
  • MS should atleast have the brains to tell whatsapp to publish the app for WP8.1 users since the bug is not related to WP8.1 notifications. This is seriously lame and doesn't make sense at all. There are apps in the store available only for 8.1 then why not Whatsapp? There is a bigger show show running behind the curtains that no one is aware of and both the sides do not wish to disclose......
  • yeah... let's blame Microsoft for developers who just don't know how to do their work right.
    do you understand Microsoft is being too nice trying to help WhatsApp team?
    it's WhatsApp team resposability to give the customers the features, microsoft has NOTHING to do with it, only for being the OS maker, it doesn't mean they can automatically fix whatever mess developer do with their app. WhatsApp was the one deciding to pull the app from store, even for 7.5 and 8 users that had no problem (besides the buggy stuff already present on whatsapp), and Whatsapp team never pushed any update after months of months of an invisible Beta few users could enjoy. Why should microsoft tell whatsapp the OBVIOUS?? WhatsApp knows they have to publish the app, and they should have never pulled it from store... I know maybe this is too advanced for you, but Microsoft = OS maker
    WhatsApp = well the WhatsApp developer and the responsible for what happens to their app. so again, Microsoft is being nice helping whatsapp for their incompetence. since 7.5 WhatsApp has shown that. I don't really even know why people still use that stupid app, my sisters and mom use it, I wish they would go and find something else because honestly, whatsapp, just like kik, in any platform sucks, but they obviously suck more in WP because they don't care.
  • Are you this much ignorant?why should WhatsApp have this bug problem?it's obviously the shortcomings of WP..They don't have any problem in ios and android platform..so who should be blamed?Use your sense,don't just be a fan boy..
  • Well said, WP is going no where at this rate, oh sorry they have too much on their plate as they are a big company, WAKE UP MICROSOFT!?? And when you do, have the decency to tell your customers when you decide too do so!
  • Obviously??  So you know EXACTLY where the problem lies?  Ugh.
    Why is it that NO OTHER APP has been pulled because of this?  Please Mr. Name Caller and know everything, give us the benefit of your superior wisdom.
  • Only Whatsapp has this problem with notification every other apps that I use have no problem. the problem is in the code of whatsapp and incompetence of the development team that works on the app for Windows Phone. 
  • I totally agree. It's the hopeless implementation of WP8 /8.1, many apps suffer. For example, extremely limited third party file managers, gallery locking applications, no good third party video players,limitetions to adobe pdf reader, limitations in attaching files to email etc. Because WP8/8.1 allowes extremely limited approach to the core system and stupidly, gallery is included in core system. I guess it's the same for Whatsapp. It's very limited, doesn't support attaching videos etc. Correct me if I'm wromg.
  • MS ought to tell them because its MS that goes at stake if Whatsapp isn't there. Whatsapp is not the loser. If Whatsapp ever ditches WP, WP would dig its own grave. In several countires for eg. India where Whatsapp is stable on Android and iOS u think friends are going to change just for you because you have a WP and no Whatsapp? Sorry that's not going to happen. Live the reality and open your eyes. Just because Whatsapp is not used widely in your country or by you, you cannot speak for the rest of the world where you haven't been. I have personally heard with my very own ears people telling others not to buy a WP because Whatsapp sucks on that platform. And mind you India has huge sales for WP....
  • It's realy sad for those new users who just bought 630..what would be their 1st impression..what f*****g phone did I just buy which doesn't have the most popular IM app in their store..
  • This is how things work: There is deep things hidden in situations like this that for sure MSFT is not gonna share with the users, but for that users is just an issue...
    That's why you don't have any app at all (but I'm supposing of course)
  • :'(
  • This was very old news?
  • This is really bad, especialy for people who had just bought a Windows Phone. It's better to leave that ''sucky'' app in the store than completly remove it.
  • This.
  • That's me.
  • obviously, but WhatsApp doesn't think that way... I mean how long did the beta stayed in beta stage and never they pushed a single fix from it to the official app? well that's how WhatsApp cares about WP users.
  • +630 buyers
  • I held off from buying my first WP until there was a WhatsApp app. Just imagine hiw many people it's deterring from purchasing a new WP if they rely on WhatsApp to communicate with friends/family/groups.
  • Hey aafa ... I think you should think about Android or iOS... I personally suggest everyone to not buy windows phone because it sucks :'(
  • Hahahaha, I do the opposite in my recomendations.
  • +920 replaced
  • Seems faster!
  • Seems slower.
  • Seems missing.
  • Taking too long. Every day people buy a WP and everyone someone returns it because WhatsApp is missing
  • This is old news. There's nothing new in this statement.
  • this
  • Lol nothing new! Same sayings same answer ! But no date !
  • Wow, do you work for NSA dude?
  • Google pays Marc to delete it from WP store.
  • If this is true then Larry page is dead
  • Why does it sound unbelievable? I wouldn't put it past Google to do this. They would stoop that low.
  • I seriously can imagine this is true.
  • An issue Whatsapp said didn't exist and was due to Microsoft's push notification servers. Meanwhile, it means I am avoiding hard resetting my WP 8.1 DP phone as I do not want to lose my Whatsapp installation.
  • Switch over to another IM, that will teach them a lesson.
  • Losing only less than 5% of their user base? I don't think they'd care. But it doesn't take more than a couple of missing apps to ruin WP as a platform, Whatsapp is one of them.
  • What's the name of this weather app in the screen ??
  • Blue skies
  • Thanks
  • Think it is blue skies
  • Sure I am using it..
  • Don't get why Microsoft doesn't put more urgency on fixing their Skype app and then push to have Skype be the go to messaging app?  With Whatsapp and BBM taking their time to come to WP, just update and fix Skype so that it can take on all those other platforms.
  • Skype blows as a messaging app because it requires you to send requests.
  • The is Windows Phone version of Skype is the worst. Even on iOS and Android it's better. Shame on you, Microsoft!
  • I made the switch to Android...was a more than a year and + Windows user.... Couldnt believe how good was Skype. Even onedrive is good, office apps...    What about the outlook app, you can send by any aliais, you choose then right on the outlook app. really fantastic been on android now...   Dont hate me guys, but apps on android are fantasticaly better
  • What app? 
  • This is also the response you get by email from their customer service.
  • Let them keep working together... Great
  • People are returning phones because of this?? Guess I don't know what I'm missing since I don't even use the app...
  • Yes without this app I would sell my WP instantly and buy an android.
  • I'm considering jumping ship to Android because of this.
  • To each their own I guess. I don't see anything about this app that would make me leave one phone brand for another.
  • I have it sitting there with notifications disabled. People who want to talk with me via WA first send me a FB/Skype chat ping to check whatever they send me to WA or they just repost into FB/Skype chat. I don't think it is that big deal.
  • Ughhh!!! Till when should we wait??? Come on....
  • Maybe EEUU doesn't use that app, but hey Microsoft, you have the lowest share there, and where you sell your phone is outside, and you know what? WE are who use that app as first messaging option.
    So.. Well played
  • do you understand Microsoft doesn't develop WhatsApp?
    do you understand that simple thing? what do you want Microsoft to do? put a gun on Whatsapp team and make them publish the app? Microsoft IS BEING nice trying to help Whatsapp team incompetence, but hey! let's blame Microsoft for what WhatsApp team is not able to do... let's blame the OS maker for developers like WhatsApp team who don't care about doing a good job, a good job and fast, and it's clear they dont care about WP users.
    maye we can blame Microsoft because kik never updated their app after 2012, I mean... it makes sense to blame the OS maker!! /s duh....
  • It's not all about WhatsApp, Microsoft doesn't care about people outside the U.S. we just support them and they ignore us, so good job
  • This
  • I don't live in USA and although I think they can be better they are not as bad as you want to think.
  • For you information, MSFT says they CERTIFY ALL APPs, so they should get involved, so SHAME on MSFT for being so dumb on NOT understanding their own business!!
  • I have worked with software companies as a client and they can quickly fix small stuff like notifications if they really want to. Obviously WA doesn't care and is asking something really big from MS... you just have to think the 5 months without updating the app. The only thing that MS could have done is to stop rolling out update for WP8 and stuck the OS because WA would end broke... if you ask me I prefer to see WA gone that WP8 stalled.
  • I made a hard reset when they unpublished the app ;(
  • This is why it is unconscionable that users can't back up the contents of their phones.  Once I've downloaded an App, if I am responsible enough to back it up, it should be mine forever, regardless of whether the developer or MS decide to delist it.
  • Yeah :/
  • Yes i agreed... I also uninstalled this app because i have the package install file ... And the hilarious thing is when i was having WhatsApp the manually installation procedure saying available....
    And when i uninstalled WhatsApp (without worrying its published or unpublished status because of backup) then it started to say Unavailable. so disgusting thing Microsoft .... Why do you want to restrict all people when they have paid for it??? No restrictions is the key of success of Android :/
  • You're. Right , WP needs much much more fixing to be like android :/
  • My friend works as Manager on CLARO here, he always tries to sell a Windows Phone (most of the time 625 and 520), but the very first thing that users asks it's sort of "I never heard about this Windows Phone, are all the apps available (WhatsApp, Facebook, Twitter etc ... ) ? A LOT of costumers simply give it up, even if you say that issue it's temporarly. I really mean it ... A LOT of users.
  • well of course, in many countries where whatsapp is the nr1 messaging app nobody would want a phone that doesn't have it. WP will honestly get 0 sales there.
  • Uau that is strange, how addicted must someone be to WhatsApp to the point of not buying a phone because it will be absent for a few weeks?
  • 'Cause a non-expert person doesn't understand that. I'll never gonna buy a phone without Whats App. Mostly of my friends and family are there.
  • Its not an addiction... Its just a very efficient, simple and free chatting app which every one else is using so even tho I may not want to use it... I have to as most of my family, friends and business contacts use what's app... So its not addiction its a necessity...
  • That, thanks.
  • I don't know I have seen several times that they will start to charge. My account expires next year.
  • It's the same as if any person on the US would have the option to buy a phone without SMS capabilities. No one would buy it.
  • You are just buying a phone, why would you have to wait to have what you need? When just there in your eyes you have options
  • So there is nothing new to tell us except the exact thing before...ok
  • What is this app?!!. Never heard before ❗❗❗
  • Finally an alien in WPcentral!!!!???
  • Alien spotted where is the media?
  • Hope there is place for aliens here.
  • Yep..lot of places like Windows Phone where developers treat us wp users like aliens!!
  • )))))))
  • Wake up!
  • I love the wallpaper of the Lumia in the photo. Where can I get it?
  • You can create one like it with the app PolyScreen - http://www.windowsphone.com/en-in/store/app/polyscreen/e4f85733-9f8c-4099-9a74-2e894698d50c
  • This was such a dumb move from whatsapp to unpublish the app as if they had awesome ratings.. Its getting embarrassing day by day for every windows phone fan!!
  • I heard from a friend of mine who's got the beta version that it would just fine... Plus is got a ton of extra features over the original app.... So I know this might sound silly... But it there anyway in which the beta becomes open to the public... It would definitely help everybody.....
  • Atleast they should provide beta version to public like others do
  • Yes agree they should open the beta up while they fix the main..
  • very slowly zzzzzzzzzzzzz
  • it was always a sucky app with sucky notifications, they why didnt they pull it a year ago? and the year before that? heck, with this logic it should never have been in the store.. actually whatsapp notifications were working just fine 80% of the time... enough to keep it in the store. even with no notifications at all it should be kept in the store. what bullshit this is!!!!!
  • What's new !!!!!
  • So the new thing here is... There is no new thing... Usefull...
  • At least they are being honest about it this time
  • And they worked together forever.
  • Who is at fault? Microsoft or WhatsApp? What's app realised the issue and pulled it from store and Microsoft then started working on it. This means its Microsoft who is at fault here and the issue is not new. Meaning that what's app had to remove it so that MS takes it seriously. Come on MS the more time u take to fix the issue the more customers u lose. It may be just a messenger app but it is The Most Essential messenger app. Its really frustrating. All of this and MS wants people to switch. Lol.
  • Yes ur right. Some negative PR hapening here in India with wp.
  • Yes, lets all blame MS instead of the incompetent app developers. Lets blame them for a broken 3rd party app. /sarcasm off. WhatsApp hadn't been updated for 5 months, and you're trying to say that Microsoft should have fixes the issues instead of the actual devs? Stupid.
  • If the issue is with the gdr 3 update then why have they started working towards fixing it in may 2014. They should have done this immediately after the gdr3 update came out. Personally I have been experiencing delayed notifications on wp8.1 also on my Lumia 520. Most of us will be upgrading to 8.1 in a month or two so they should rather be focussed on 8.1 and look towards the notifications issues & other issue of the app being sooooooooo slow.
  • This is too bad for the platform's reputation. And its has taken really long time.
  • While i see why the developer pulled the app from the store, i completely disagree with how they treat their customer. We now pay for this service, so we wish for some kind of feed back to stop all the speculations and the rant. I'm affected in this problem because i bought my L1520 after it was pulled, and I'm hoping for a better app when it comes back.
    And by the way, making a new entry in the forum for absolutely no info added is BS. Seriously.
  • This situation is horrendous I bought a new windows phone and sadly the WhatsApp is not available. What should I do with the phone then. Oh god, I'll just be patient then
  • Return it and get an android or iphone
  • Sadly, this
  • "quickly","quickly","quickly". If that's quickly can't wait to see their slow work
  • In a month or two I'm going to buy a new phone, I love Windows Phone , but I'm really thinking about to buy an Android. Really thinking.
  • Do it. I've been jumping between platforms and I do have android and WP now. Try everything. You wont appreciate what you have unless you try something else.
  • For the time if u buy wp your gonna miss just watsapp but of u buy a droid ur life is ruined with lags, bloatware,malware etc
  • Fanboi detected Posted via Windows Phone Central App
  • Android with Kitkat is not as laggy as it used to be.
  • If Bbm arrives before Whatsapp .. Consider me using not whatsapp ... I'll use Bbm forever
  • Even I but like in being forced to use watsapp coz my Colg grups are on watsapp. So imp conversrstions, notes etc happen there.
  • That's completely idiotic in my opinion. They should focus on how to make the app perfect for WP 8.1 . This will be the version of the OS the coming months. GDR3 is on the hood for many months and they did nothing(5 months without update).
  • this is the same news at 2 weeks ago. non news.
  • Gdr3 is the excuse. They just realized 5 months later. Problem is with 8.1 and MS not admitting it.
  • Yeah the problem is with 8.1 yet people on windows gdr3 have notification issues, yeah sure. Posted via the WPC App for Android!
  • Sorry, it might be just me, but I have notification problems with every messaging app I've used. And the apps I've used until now are these three: Messenger(Facebook), Whatsapp and Telegram beta. I'm on WP 8.1 DP fully updated on Lumia 925.
  • Because i also made a hard reset after the app was taken down I had to start searching for alternatives. So far LINE is the best app I found. Too bad we can't use the beta version....
  • Hike
  • Its like asking game developers to make for 512mb ram support devices which are 1gb ram supported games
  • So fail. What ever happened to the "huge" update they were working on?
  • A lot of users in Brazil are switching to Android when buying new phones when they know that this app is missing. That is a very big problem to WP ecosystem. Maybe someone on Nokia/Microsoft doesn't see this.
  • Seems like whatsapp is taking Microsoft and Windows Phone users for a ride. Smells like a sabotage.
  • It reminds me the days when Microsoft and Google used to work together.!!!
  • Same thing they said two weeks ago. Lol
  • I wonder what "working together" means. Can WP Central do a little journalism and find out? I mean, we could read that answer ourselves on their message board. It's time like these that news sites could be valuable as something other than just link aggregators. What say you, WPC, ready to step up to the plate and try to find out what's going on here? Without being afraid of losing "access"?
  • +925
    Please get in touch with some WhatsApp employee who has just made a million dollars from Facebook, and grill him on the issue.
  • Where's Rudy Huyn when you need him?! I bet he could make a killer WhatsApp app in less than 2 weeks.
  • +520
  • WhatsApp has no public API for others to use.
  • Telegram beta seems quite promising.
  • But almost all friends are in WhatsApp!!
  • Telegram should hire the old watsapp CEO to their company.
  • I believe majority is moving towards Telegram messenger. Whatsapp i think your countdown had begun.
  • In India BRINGING CHANGE is not easily possible. In terms of software avg users don't care about that. They will go where more public is there. Certainly true
  • Why won't they provide the old version on the store until they fix the new one?? I rely on whatsapp daily, just got a new phone and now i'm scre###d!  And what about the Youtube app Microsoft? Working closely with Google too for the last 8months? Microsoft is so full of s#$t!!  You Redmond idiots are digging your own grave. Sincerely, a WP fan. 
  • Looks like Microsoft is not so good at working closely with other companies. :P
  • I don't want any stupid google apps in windows store. Look at the app google inc had made for wp. Of u know that then good if u have not seen that app made by google you will really feel like vomiting seeing that awful app
  • It was there on Microsoft Answers for a while. This news is old.
  • Why not release the damn beta for everyone?
  • True that could work
  • We need a date
  • This never ending story....
  • I like the sound of it.. Moronsoft...
  • Folks, We’re listening, and understand you are eager to have Whatsapp returned to the Store.  At this time, I don't have a specific timeline to share beyond the following statement from Microsoft:   “WhatsApp chose to unpublish their app from the Windows Phone Store after discovering an issue with how notifications are being handled on Windows Phone 8, Update 3. We are working closely with WhatsApp to resolve the issue quickly. Thank you for your patience and sorry for the inconvenience”.   We know it is taking longer than expected to find a solution and make WhatsApp available again. However, quality is a top priority for Microsoft and WhatsApp and we want to get it right. Rest assured, we understand your concerns and are working together with urgency on a resolution.   Thank you, Eli A.   Eli A. replied on  May 29, 2014
  • What is there to work on, Windows Phone 8, Update 3 is already history. Don't tell me Microsoft is gonna release a Update 4 to fix this WhatsApp notification issue??? Just release Windows Phone 8.1 to the general public now and let the OEMs and Carriers take their own sweet time testing/optimising their firmware for a later firmware update release.
  • Sooner or later that means 1 month??? When cyan arrives?
  • There's always that one guy on every important app-related article going on about how he never cared for said app and can't understand why the rest of the world does.
  • Few of my friends brought lumia 630 ! On my recommendation and now WhatsApp fucked it up ! They are without WhatsApp cursing me -_- and many others not switching to WP cause they are afraid WhatsApp might not return :/
  • Sure? Posted via the WPC App for Android!
  • So I did a reset of my phone completely forgetting about WhatsApp so how can I get it back? Lumia 620 WP8.1
  • Wait until it's back in the store
  • I just bought Windows Phone. Switch from iOS to Android and now to Windows. Such a disappointment not to have WhatsApp on my Windows Phone. My family, friends and colleagues are using WhatsApp to communicate. When my friend told me that she wanted to create group chat for an outing, I apologize to her and said Sorry, my windows phone do not have WhatsApp. What a shame! Definitely I will switch back to Android and iOS after using Windows for less than a month.
  • So you bought wp one month ago and did not download the most important app, because, whatsapp was pull two weeks ago. LIAR!!!!! Posted via the WPC App for Android!
  • That's not what he said. Please reread and no fanboism this time. Posted via Windows Phone Central App
  • What a bunch of queens replying and dying cause of WhatsApp. It's like some have orgasms when using WhatsApp. (ill bet some do) Also Funny that people think Microsoft has a big part with What's F-Ing app. No they don't! In this case its that team Whatscrap is simply to late with responding after the tons of Complaining people. The decisions are theirs not MS. To back up @ _Emi_. Microsoft is doing good helping Team Whatsapp, fixing things that should have been fixed earlier.
  • This is old news and seriously 2 weeks with all the experience on both sides can't resolve a notification issue. There has to be something more to this story
  • You are better than Conan the detective
  • Apparently no news website wants to take their head out of the sand and find out what though.
  • The death of WP began with this, Europe, India, Brazil some of the most important WP markets and they cannot live without Whatsapp. Microsoft really is blind to this situation.
  • Seriously! In India people mainly just need three things the most WhatsApp , facebook and candy crush ! 1st and the 3rd is presently not available on wp and facebook app sucks too ! They have no reason to buy wp ..cause they don't think beyond these 3things
  • And with ms and watsapp working together, m certain its gonna take at least a month before they foxes it.... I really hate their dev team for wp so lazy
  • TELEGRAM FTW
  • Waiting and waiting and all i got was this lousy anwser from MS
  • This amount of delay is unaccepatable. One or two days is different, this is actually hurting your sales and street cred!
  • Will we see new features?
  • So long just to fix notification problem ?? I don't think so ...definitely there's some big issue
  • Microsoft couldnt allow the most used app in the world to get pulled from the store. They will to have pay for that! I mean, WP sales are going to sink. Besides that, futures sales are going to suffer too. People already have a bad preconception of the OS, imagine the reaction when they know that theres no WhatsApp. Thats just f*king sad. And WhatApp is so full of sh**, they just dont care about Windows Phone. FIVE months is more than enough for improvements. No ones asking for a perfect app, but just give us something. Background, notifications, ANYTHING!
  • Wow best comment!! So true mate, WhatsApp don't care about WP else the app would have been as it is on ios or android, was so shocked to see WhatsApp on WP, pulled my hair out on leaving iPhone, but when iPhone 6 comes out "good bye crappy Nokia Lumia".
  • Just got to be patient I suppose
  • Patient? I don't think so. There is clearly a flaw on WP one that is going to mess up WP image for a long time.
  • We have been very patient for almost every thing on WP for a long long time.
  • New customers could care less about the OS if their popular app does not exist. They will switch back and never return because they are thinking WhatsApp is not available on WP.
  • If they could care less about the OS, that means they do care.
  • I wish BBM is released before WhatsApp comes back in store.. That way I won't be using WhatsApp anymore and switch to BBM instead
  • I have a bad feeling that whatsapp is never coming back. They are waiting for BBM to be released before they can make such announcement. BBM used to be very popular (on BB's) before Whatsapp arrived.
  • And both the lazy cows r trying to get it fixed by next year.....
  • There is only one developer for whatsapp on windowsphone 8 lol not really a priority.
  • Seems Slowest.
  • I'm sick of reading people complain about this: WERE YOU STUPID ENOUGH TO DELETE WHATSAPP FROM YOUR PHONE WHEN THEY REMOVED IT? If you weren't, then you still have the app. Shut up. If you had to reset your phone exactly on that day, I understand. It sucks. But stop whinning about it. Noone at WPCentral can do anything about it.
  • I bought a new 720 but now i cant install whatssapp on it..so i still have to use my 520. Here in the Netherlands everyone is using whatssapp so yeah now i cant use my new phone. i believe u need to shut up or not even read the comments if u dont care... Or take a chill pill
  • Or perhaps people should stop whinning about the TEMPORARELY absence of WhatsApp on every single WPCentral article as if anyone at WPCentral had any power whatsoever to make Microsoft and the WhatsApps devs work faster...   Sure, it sucks for those who bought a new phone, but it's not like you CAN'T communicate with your friends through other ways. Over here everyone uses WhatsApp too but when we can't we use SMSs, or Facebook Messenger. Or one of the other TONS of messaging apps.   Talk about first world problems...
  • ^this !!!!!! For once I agree with you . Keep on preaching as there is hope for them to stop !!!
  • People who got a new Windows Phone are also complaining. And rightfully so. Real shame if they finally converted to Windows Phone, only to find out Whatsapp (a core app nowadays) can't be installed. Not good. Hope they fix this asap.
  • I can understand the people who got a new phone. But those aren't the majority of people who keep whinning about WhatsApp, unfortunately.   If seems the WP community just HAS to find something to cry about. Before it was Instagram. Then Snapchat. Now it's the temporarely absence of WhatsApp. Jesus Christ...
  • So you are saying that we have a proper official Instagram app, an official Snapchat app and a proper, if at all, WhatsApp app? It's not whining, it's demanding what we deserve. We didn't ask for apps like special TV remotes (usually iPhone only) or anything like that. We ask proper apps for million and billion dollar services. If you feel happy with that lack of quality and quantity of official apps then lucky you. But that's you.. Only you.
  • Well said. I just can't stand thos fan boys answers.
  • They could still have left the app in the store. It was working fine for me on WP 8.1. I shouldn't have reset my phone. Now I can't install it.
  • Here in Brazil the sellers are telling people not to buy a WP 'cause it doesn't have WhatsApp. Just sad. But it's weird take that long to correct a bug...unless they're working on a major update to the app.
  • Am I the only one who thinks this might have something to do with facebook? If I were planing to make a phone and could hurt my main competitor (facebook has nothing to do against apple or google) I would certainly use those tricks. This is a hell of a stress test on Windows phone in all those countries where WhatsApp is heavy used. And in Spain it's market is huge!!!
  • I don't really understand your point. If facebook (FB) who recently bought Whatsapp (WA) wants to promote FB messenger (FBM), they should rather seamlessly integrate WA and FBM, rather than shutting down WA, because there is no warranty people that were let down by WA will move to FBM. But I probably missed your point about Apple and Android.
  • This is just hilarious. There are so many messengers out there and none of them has issues with notifications. And yet Whatsapp, the BIGGEST player in IM, needs MS's help to sort their sh*t out.
  • True
  • Just me that doesn't care about whatsapp?
  • I care about it as a story. It's pretty fascinating, for many reasons. The app itself, I don't use it at all. I'm in the US. Nobody here gives a s*** about WhatsApp. ;) (since I see how everyone is generalizing that "you can't live in India without WhatsApp!!!" I feel I need to state that).
  • Seems about right .  Nobody in my contacts uses whatsapp. Thank gosh for unlimited texting in the us ^.^ 
  • It has been two weeks already... Thanks to Microsoft for keeping us up to date, cause if we have to wait for Whatsapp themselves to bring out a status update, we're going to have to wait 10 years.
  • Guys, this is a marketing ploy from microsoft. Probably the whatsapp will be released along with the official update to 8.1 promotes it.
  • Yeah great marketing stratergy from Ms........sure
  • Are you in marketing? If you are, maybe you should reconsider your career.
  • LOL. Best comment!
  • They're handling this one really really bad. A developer can decide to pull his app from the store, but this should be effective just for new purchases/download. Who already has the app should always have the chance to download it again. My phone returned from a repair and I can't install Whatsapp, even if I own it (and I've got a lifetime account). I installed Telegram instead.
  • Am I the only one who doesn't have a problem with whatsapp? It works perfectly fine for me...
  • I didn't uninstall it thank god and its working just fine for me though
  • Why is this app so insanely popular if its broken every other day and half?
  • Cause it's used by anyone in Eu and India eccetera
  • And Latin America
  • Where is the news? Maybe no news is good news.
  • I'm fine without it,sleeping well at night:)
  • My WhatsApp hasn't got any problems till now in notifications. And after last update which was a long time ago it has stopped crashing while sending multiple pics
  • MS should tell Whatsapp to open up the f*cking beta and to let us use that version, at least momentarily
  • have you seen people complain about 8.1 Dev release, they would still complain about BETA ... sometimes they dont get its BETA..
  • Just use telegram its better anyway.. 
  • I knw 2ppl who cancelled there purchase of Lumia device when they knew WhatsApp was not in store for WP . In India its so much popular app . Even Nokia store ppl gave negative review that WhatsApp being available thrz a slight decline for buyers .
  • Mine seems to work fine on my Lumia 820. Anyone else?
  • Maybe this is just paranoia, but something ain't right about this issue... I smell sabotage
  • Yeah Telegram Rocks, everyone take this as an opportunity to broaden your wp experience and install something that actually works across your pc, phone or tablet. With WhatsApp you can only receive on one device which is pretty lame.
  • Yeah it rocks and 2% of your contacts are using it I guess.
  • Sadly soo true, similarly though. when I bought my first windows phone i doubt 2% of my contacts had one, but I still made the right purchase decision. Telegram is a product thats out there works, the other 98% of my contact can download it now and give it a whirl, and it has features such as use from any device (tablet, pc or phone) that make it cool in its own right. Luckily I have Whatsapp still installed and it works fine for me on WP8.1 but the supposed 1 million new windows phone users that have come online since whatsapp left the store arent so lucky and may wish to give some of the other products out there a go. 
  • Old news rewritten with other words.
  • N it was working fine it was a bit lame n outdated for sure but worked I wondered y thy pulled it off I guess there some other problem
  • Huge joke.... Psssh!
  • Wp users always get the bitter end. This is another example of wp users not being taken seriously, if this were iphone or android it would have been up and running in under 24 hours, but because its windows phone it has to take a month. I hope since its taking this long they take the time to implement ip calling source code in the service as well, so when it launches on android and iphone it wont take a year to come on windows phone
  • Just wait and see what will happen..
  • I dont know if it will do much good but i just tweeted @whatsapp: @whatsapp Millions of wp8 users have been left high and dry since the app was removed from the store. 3rd place ecosystem ≠3 rd place users perhaps if enough people hit them on twitter they might be persuaded to work faster. @set7set
  • Can any give this background wallpaper ??
  • And I'm using beta version of WhatsApp one major issue is there I buzzz static sound while using app.
  • Windows Phone 8 update 3? Don't they mean windows phone 8.1? Posted via the WPC App for Android!
  • In Chile, a day without Whatsapp is a day without Windows Phone sales. Quite literally.
  • Same in Portugal, not having Whatsapp is like not having SMS
  • Same in Mexico
  • GroupMe is free, cross platform, and even have a web service. Check this
    Ps : Hope the new whatsapp will me more smooth than telegram
  • Hopefully they come up directly with the updated closed beta
  • And we wonder why the Windows Phone is not picking up. When excellent apps like this go out of store, other developers start having doubts.   Previously with Nokia working closely with WhatsApp, they got better and secret APIs. Now that directly Microsoft is working with them, they will own the phone.
  • So when it is back, will it only be with notification fixed or some other improvements and new features too?
  • Meanwhile in Brazil the ZapZap (Whatsapp Clone) reached 200 thousand users... LOL
  • Personally this issue seems suspiciously fabricated to me, Whatsapp was working fine after the GDR 3 / Lumia Black update. Only upto a month or maybe more it started becoming more and more flaky, then we had the whatsapp server "outage". Maybe I am reading to much into the situation...
  • This is hilarious (not to say ridiculous).
  • I have no issue with Whatsapp on GDR3 too. Still using the app now on my 1520 which was purchased weeks before this whole saga. What are MS and Whatsapp trying to smoke here? 8.1 is just around the corner and why can't they wait will 8.1 to release the patches? It seems like Windows Phone has bigger internal problems such that Whatsapp need to be tailored made in order to work well?
  • Come on give us a date!!
  • I DONT CARE WHOSE FAULT IT IS. YOU CANT PULL AN APP THAT MILLIONS OF PEOPLE USE JUST LIKE THAT AND FOR SUCH A LONG PERIOD OF TIME. ANDROID NOR IOS WOULD NEVER TRY THIS YO. I BOUGHT. THIS PHONE SPECIFICALLY FOR WHATSAPP AND IM NOT ABLE TO USE IT? IM SO PISSED.
  • I bought a new phone and no WhatsApp.. So disappointing :(
  • At least release a beta version!!!!
  • We need whatsapp to be back on store!!!!
  • I still have Whatsapp installed on my phone, so it does not affect me at the moment. When the time comes that I need to re-install Whatsapp for whatever reason and it is still not available in the Store, I will just switch to an OS which have the app.
  • Yep.... Same here!
  • I can still use it here in Vietnam to chat with my friends who are using Android and iPhone.
  • Believe or not, but here in Brazil, lots of Nokia Lumia are losing sales because vendors are telling the WP has not WhatsApp
  • I might read like a redneck dude but If they come out with the same shit, I'm gonna get mad... It's all about the apps, and they are just a few... facebook, twitter, whatsapp, youtube (sadly is from google)... and if they make the BEST kind of apps for these ones people is going to chase WP... it's simple!... but facebook SUCKS, twitter is not either good or bad, whatsapp is MISSING, and youtube 3rd party apps are just good enough.. come on microsoft, we are losing the fight with these simple things... not saying that is easy but they have had a lot of time to improve and they are going backwards
  • Obviously they're a few more but I put those for an example
  • And where is the Flipboard that MS promised? As well as the Instagram is like forever in BETA? Seriously, being a Windows Phone user myself, beside that the OS is good, there is nothing else I'm proud of. Furthermore, Android Kitkat is already running flawlessly nowadays, plus with lots of great apps which are stable and more polished than WP ones. I'm going back to Android if this situation is not getting better. WP8.1 is nice, but a good OS with good apps support is just a crap platform.
  • Same old news. Lucky are those who already have WhatsApp.
  • Lets just switch to hike or we chat.. No updates for 6 months is just not fair!!
  • It's not broken. Why does WPCentral insist on misrepresenting the situation?
  • This is hampering WP sales..now people are saying that windows phones doesn't support whatsapp...Microsoft has very nice phones in the market with hood features but lack of only one app can make it go away from customers are 85% people are using whatsapp..specially the youngsters who are going to buy windows phone they will not buy it..a solution needs to be find as soon as possible for this. A Windows Mobile user who doesn't have WhatsApp on his phone will definitely not feel Good.
  • What's app deta version is available on wp8 but I can't download y
  • I think they have asked money from microsoft for putting back Whatsapp on store. Thats why both companies saying we are working closer to bring the app back. Facebook brought Whatsapp for 19 billion doller. So they are trying to gey some money from Microsoft. Whatsapp is must have application for windows phone.
  • I have restored my phone and not able to get it back please help me out to install the same i hav app's .xap file but it says unsupported  
  • Will whatsapp available again in store?? I don't think so.. Shame on wp developers saying the same news every week.
  • Is there any other way to install whatsapp on mu lumia 8.1
  • Well, my GF is really willing to give up her 520 because she can't use Whatsapp. I guess that number is not less. :(    FIX IT ASAP MS. Whatsapp availability really matters. Burn more midnight candles.
  • My entire family has been using Whatsapp, most on Windows phone. The app has been buggy from the very beginning, but has been stable recently. I wonder what kind of bugs they are talking about, that necessitated taking the app off the store, instead of letting it be and pushing out an update when ready. WhatsApp management are assholes, that's all I can say.
  • I personally think that it took balls to pull it from the store. They definitely got the attention from MSFT. Perhaps that was their goal after all. IMHO, this smell like a political "warfare". ;-)
  • But cousin brother buy a Lumia 630 but no WhatsApp what the fuck
  • WhatsApp Microsoft?*if you get the pun laugh*
  • I hope so...
    Now I'm still considering my WP to another OS
  • Whatsapp has had issues from the beginning of their service. Not surprised after the huge security issue, a while back, that they have app issues. They need someone competent to overlook their backend and apps.
  • I sent whatsapp a support message to try to get on to the beta. I was denied. But got this reply.   However, our developers are working hard on providing you with a high quality update soon. Please wait for a new update to be released; it will include bug fixes and new features.
  • It is 5 MONTHS they are replying the same words it's a shame
  • Stupid Windows phone OS.... Whatsapp is the most important app according to me.... I will throw my device to the rubbish and i will buy a device with Android OS... 2 weeks waiting...give me 2 weeks and i will invent anything... Stupid staff
  • You'll lost a lot of customers now.
  • Nice to see the "Nokia Lumia 630 has arrived" email that MS UK just sent me shows the WhatsApp tile sitting proudly on the start screen and the page it links to explicitly mentions WhatsApp (http://www.nokia.com/gb-en/phones/phone/lumia630/)!    
  • I'm concerned about new WP users who just bought their new devices but get a rude shock that whatsapp is not to be found in store
  • I was planning to switch from L920 to Lumia1520, but now when WhatsApp are missing I'm not so sure anymore...
    If WhatsApp are not coming back, I'm out of WP for good... I'm tired of companies that doesn't make official apps for WP...
    I use WhatsApp a lot to keep in contact with my friends in other countries...
  • They are taking too long and is affecting the platform, I think it was way better to have the 'broken' app (which works perfectly on my WP8.1, on my brother's WP8 and on my mom's WP7.8) than not having it at all.
  • They said the BAckground update would be coming in april!Fuck April man!
  • The wallpaper is awesome!! Can you give me the link!! Pls...
  • Add the video and voice call, then u run the rules.
  • Somebody have sam sabri polyscreen background of start screen... If someone have so mail me
    Email address yashchawla08@gmail.com
  • when will whatsapp update again??
  • in wp version is far better than the androids..they are so lazy updating the version....wechat is very hard working..they will update and change the UI...whatsapp...just keep us waiting and waiting...!!!
  • wp is not to be blamed..that's whatsapp...