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Windows Phone voice to text services down?

Have you been able to use voice-to-text or voice search with Bing on your Windows Phone?  If you're having problems you are not alone.  We've been getting several tips that readers are having difficulty using these services today.

There's even a discussion going on over at Microsoft Answers (opens in new tab) on this (with no answers as of yet). We've also got our own forums discussion started by Bjfcm who has been having problems with voice services for some time now.  Based on the comments in both discussions, the problem appears to be more common in Ohio and Pennsylvania markets.

We've polled our staff and so far we aren't experiencing any issues. So what say ye?

If you're having similar issues with voice commands on your Windows Phone, let us know in the comments.

Thanks everyone for tipping us on this!

George is the Reviews Editor at Windows Central, concentrating on Windows 10 PC and Mobile apps. He's been a supporter of the platform since the days of Windows CE and uses his current Windows 10 Mobile phone daily to keep up with life and enjoy a game during down time.

88 Comments
  • Been having problems for days...glad it's not just me. I live in TX but have NY phone number.
  • I have had voice-to-text problems for 18 months now!
    Oh, yea, now I remember... I live in Sweden! Some people on this planet have no native voice-to-text service at all :-(
  • Yeah its bad, and not to mention the 50+ other functions we don't have :'(
    Local Scout, Music Tag, Zune Music and Tell Me is the once I miss most.
  • They really need to put this functionality onboard. I don't like being reliant on any cloud services. What if MS one day decides to discontinue this service? My phone's functionality would then be hampered. On the other hand, until MS gets a handle on updates then updating the onboard functionality would be impossible. Sigh...
  • I believe it's physically impossible to have on your phone with current technology. The storage requirements are vast.
  • I don't think that's true. I had voice command on my Pocket PC in 2003 which I think had less than 500MB storage. Windows has been able to take dictation since at least 2006 and the whole Vista OS only takes 2 gigs.
  • No problems! Northern California.
  • I had the exact problems mentioned day before yesterday. It all worked fine by last night, though.
  • No problems on my titan...at&t
  • Been having problems here in Ohio the past few days. I don't use it much, but still.
  • Had problems yesterday but it's good now. Focus S, AT&T, southern WV.
  • Problems here in Nebraska (ATT Titan). Been on Twitter with Windows Phone Support most of the day too getting details back and forth.
  • Sorry but that sounds like THE MOST inefficient way to EVER solve a problem.  Tell me a solution in 140 characters over 4 different messages?  No thanks.
  • I have sometimes had better support over twitter for two reasons: The whole discussion is public (anyone can see my question & the company's response), and because there are so many people that do use Twitter for support, the waiting line is almost non-existent.
  • Just tested it, did not work at first go, worked after that as many times as I tried. - From the UK
  • On and off again issues. Midwest US.
  • Same here. But that might just be where I work I don't have the greatest signal.
  • NP iraq
  • Mine works here in Dallas TX
  • lost it yesterday morning, back now but for how long? sounds intermittent. Rim flashbacks anyone?
  • No problem here in Las Vegas
  • Just past few days, but the least of my problems in our poor town...spotty coverage at best...tgfwifi =D
  • No problem on my HTC Titan
    Norfag here, change your language settings to English for speech recognition.
  • There's another thread in the forums where we've been discussing this issue as well:
    http://forums.wpcentral.com/os-discussion/188787.htm
  • Had the problem starting Monday evening in the NNJ area on a Samsung Focus.  Restarted my phone...didn't solve the issue. Today I did the following. Turned on Wifi and ran speech to text messaging.  Was able to connect to tellme and transcribe my words.
    Turned off Wifi and again ran speech to text messaging.  Was able to connect over 3G to tellme and transcribe my words.
    Maybe a server address was changed that for some reason is not being pushed out over some 3G connections?
  • I have been having issues with this over the last few days. I live in the Bay Area and am on a Surround.
  • I used it several times today and I live in the bay area also. Wonder why it's only affecting some..
  • No problems here in So Cal on my Focus S.  Just used it 4 times an hour ago to text while I was in my card, hands-free. 
  • Never had a issue with it. Works fine. Just with the new 8107 update, I cannot do any voice text service while wifi/3g internet is turned off.
  • Issues
  • Problem in Tx.
  • I live in NY (20 mins outside of NYC) and have had issues with this since last night around 6:00PM on my AT+T Samsung Focus.
  • I have had issues in western NY, but not eastern. It is also happening with Bing on the Xbox!
  • HTC Arrive - TN I had the issue earlier but i thought it was Sprint just not connecting with my phone data... Tried again now and it's working...
  • Had issues a few days ago but it's been working since.
  • I was having problems yesterday.  Just tried and it seems to be working.  I'm from Ohio.
  • I live in Somserset, OH and haven't noticed anything. Just used it ten minutes ago.
  • My bing and voice to text, etc. are working fine....Texas
  • Philly, PA area. I use it all day long for addresses and such. About 25 to 30 times a day. No problems here. Although, as much as I use it, I might be sucking up all the bandwidth. ;-)
  • No problem for me; Titan AT&T New York city.
  • No issues here. From Washington state.
  • Would not connect to network yesterday, but seems okay today (Portland, OR).
  • Mine keeps saying "I'm sorry, Dave. I'm afraid I can't do that." WTF?! Who's "Dave"?!!
  • LOL!
  • What exactly have you been asking your phone to do? Huh Dave?
  • ROFL!  
  • Wow...ROFL...!
  • No issues here
  • In CT
  • Toronto Canada unable to use; Microsoft tellme...
  • Working now...
  • was down in baltimore over the weekend but working now!
  • Working fine for me all the time. Omnia7 uk
  • In Ohio. No problems on my end.
  • I'm fine
  • Data is off all the time, I've never used speech function at all in over 14 months of ownership lol. Don't even know how...
  • Ya just hold down the Windows button. Once you've mastered that challenging task, if you have a compatible Bluetooth earpiece you can hold down the button on that.
  • That's too bad, one of the better features, voice dial, start apps, search for stuff, etc.
  • Seems fine at the moment (In Australia)
  • Yes, working great tonight. Have noticed over the past couple days it immediately tell me that it could not connect. I just assumed it was sprints pathetic data service causing the issue.
  • No problems for me in NY
  • I have glitch problems on my Xbox live though
  • Back in action here in WI. Winphonesupport on Twitter believes the problem has been resolved.
  • After a number of attempts over several days, my wife and I have mostly given up on using the voice recognition services. Sometimes it worked awesome, and other times it didn't work at all even when speaking slowly and annunciating especially clearly. I think we're probably like most users: if it doesn't work reliably, we probably won't rely on it much. Which is too bad because it could be pretty cool...
  • My experience has been that the shorter the message or command is the more reliable the result is.
  • This is exactly my experience too. It works extremely sporadically. I have a very neutral British accent so it shouldn't be a challenge but unless I'm in a quiet location like home, it rarely works. :-(
  • I find its pretty good for launching apps, dialing calls, and Bing 'find'. But voice to text not so much, definitely the shorter the better. Hopefully it improves in WP8.
  • I had problems Sunday but okay since Sunday evening.
  • Btw, I think the noise cancelling mics in my AT&T Titan I cause recognition problems when driving.
  • Mine is working, but I have a interesting theory.... With the periodic problems we've been having with Bing search, voice to text, people hub lately,,, Is it possible that MS is testing these current services in connection with WP8? The fact that WP8 supposedly is running on a new Kernel may be making it so that MS has to take these services down in order to do testing periodically for the upcoming OS version. prototype WP8 devices may be what's causing our problems.. Cool!
  • Wow, you are so positive!
  • Yeah same here on my Samsung focus flash on ATT In Michigan.
  • I have had problems all weekend here in the south Jersey area on my Titan (AT&T) although it seems to have been fixed after lunch today.
  • I've had problems the last two days, Dallas, Texas area.
  • All good In boston
  • No problems here in Arizona. I am using the Arrive.
  • No problem here in Colorado go figure.
  • Had issues since Sunday, but now working fine, quantum in MN running .8107.79.
  • Had problems over WiFi with voice search, but it appeared to be related to me switching to OpenDNS and using some blocking here. SE Michigan.
  • All good now in SE michigan
  • Seems to be up and running here in SE Michigan for me as well.
  • Canada Toronto can't use
  • So, what's your theory??
  • Having problems in IL, Chicagoland area. On my Titan with AT&T
  • Problems in Massachusetts too.
  • Yup, have major problem with voice commands on both HD7 and my dad's Radar 4G. In Los Angeles.
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