Xbox Fitness customers are getting refunds for their paid workouts

People who purchased workouts on the Xbox Fitness service are now getting credits for those videos on their Microsoft Accounts. This move comes a couple of months after Microsoft announced its plans to shut down Xbox Fitness.

Microsoft made no mention of refunding customers for their Xbox Fitness workout purchases when it revealed its plans in late June to shut down the service for owners of the Xbox One console. However, we have now received tips that people have been given credits for those purchases, so it looks like Microsoft is trying to offer them an olive branch.

In addition, the Xbox Fitness retirement FAQ page on Microsoft's Xbox support site now includes this new reference to the refund credits:

Customers who purchased Xbox Fitness content will be eligible to receive a credit into their Microsoft account equivalent to the content amount they purchased. Credits will be deposited directly to their Microsoft account and can be used to make purchases in the Xbox and Windows Stores.

Those credits are expected to be added to Xbox Fitness customers within 90 days and will expire within a year after they are put in place. Microsoft is still allowing Xbox Live Gold members access to all of the free workouts in Xbox Fitness until December 15, 2016. People who purchased any of the paid workouts can continue to use them until July 1, 2017

Thanks to Christopher and Sergio for the tips!

John Callaham